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I went online for quotes on shipping my vehicle when I move. He e-mailed me with quotes which were up to more than twice what several other carriers had quoted me. When I sent a response telling him thank you, but I’ve decided to go with another carrier, the owner/president of this company started verbally insulting me, accusing me of lying, and spamming my email from his iPhone even after I had asked him nicely to not contact me any longer. He refused and continued to insult me and spam my email. I wouldn’t put it past him to be putting the positive reviews on all of the sites by himself. If you read the posts above, the speech patterns are the same and abusiveness to other reviewers is present in the positive reviews. I shop by customer service and will most definitely warn anyone who uses this man’s business to beware. Here are my emails and his responses, after which he sent me an additional 7 emails, He has removed a review I put on http://www.transportreviews.com and immediately after proceeded to spam me with an additional 8 e-mails. Poor sport? You decide:
Original quotes:
Economy Shipping: $635.00
Standard Shipping: $660.00
Expedited Shipping: $760.00
Enclosed Shipping: $985.00
me to Transport
show details 8:17 PM (2 hours ago)
I have chosen to go with another carrier. Thank you.
TRANSPORT CONNECTION to me
show details 8:21 PM (2 hours ago)
Big mistake. You will most likely be ripped-off for your deposit, and the company you have chosen will not find any carrier to honor the low-ball, bait-and-switch offer that you undoubtedly fell for. Before making any hasty decisions, you should always scrutinize and compare every company’s rating on transportreviews.com and then you will clearly see that my company is the best.
Bill Avrich
President
Transport Connection
Direct/Fax: [protected]
Mobile: [protected]
http://www.mytransportconnection.com
Sent from my iPhone
TRANSPORT CONNECTION to me
show details 8:23 PM (2 hours ago)
And by the way…whoever you chose is a BROKER…NOT A CARRIER…and you undoubtedly fell for a cheap, boiler room scam.
Bill Avrich
President
Transport Connection
Direct/Fax: [protected]
Mobile: [protected]
http://www.mytransportconnection.com
me to TRANSPORT
show details 9:46 PM (1 hour ago)
I only responded to you out of courtesy and so you would not e-mail me any more. Take my e-mail address out of your address book and do not contact me again. Lecturing me and putting down your competition will not get you my business.
TRANSPORT CONNECTION to me
show details 9:57 PM
I no longer want your business. You provided a phony telephone number, which shows just how phony your quote request is. You are no longer worthy, and I REJECT you as a customer.
Let me recommend several great companies for you…AAA ALL STAR DISCOUNT, YOUR CHOICE AUTO TRANSPORT, NEW WAY AUTO TRANSPORT, FAIRWAY AUTO TRANSPORT…any of these companies will give you a great quote and take REAL good care of you!
Bill Avrich
President
Transport Connection
Direct/Fax: [protected]
Mobile: [protected]
http://www.mytransportconnection.com
Sent from my iPhone
me to TRANSPORT
show details 10:10 PM (41 minutes ago)
I have had that phone number for 5 years. I most certainly did not give you a phony number. If it were a phony quote I would not have given you the courtesy of a response. Your abrupt and sarcastic behavior shows your true colors, as does your contacting me after I requested that you not. I will ensure other customers are aware of your GREAT customer service skills and your inability to deal with rejection. (Wonderful business practices, Mr. President…atta boy.)
TRANSPORT CONNECTION to me
show details 10:18 PM (32 minutes ago)
You are a low-class idiot.
That number is totally bogus. You are obviously just playing games online.
I can and will contact you, every time you respond to me.
Go ahead and threaten me, CESS-POOLE…you are a clown!
Bill Avrich
President
Transport Connection
Direct/Fax: [protected]
Mobile: [protected]
http://www.mytransportconnection.com
Sent from my iPhone
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What an absolute psycho! All he can seem to do is put down the person with the complaint and then post his phony reviews! I dont think he understands how this makes him look to normal people. I googled his name and was astounded how much negative information is out there abut him. William Avrich needs to get his head checked.
William Avrich, the owner is complete nutjob! He needs to be locked up. Again.
Bill you ###, every site out there that complains about you you try to say "its a competitor" There are thousands off shippers why are you the only one being singled out? You know why its your huge white trash uneducated mouth and scamming ways you ###. I am not a competitor but a unhappy customer that found my way here simply by trying to file a BBB complaint but your way beyond the BBB complaint department you have about 2 dozed complaint department sited dedicated to just you. Wow! Just do the world a favor and wrap those lips that never shut up around the end of a pistol.
Do your research - Bill at Transport Connection should be avoided. Abusive and harassing.
This review is definitely NOT bogus! Bill Avrich, the ever-professional "President" of Transport Connection sent me the following email because I didn't enter my phone number (clearly glad I didn't now!)
From: Transport Connection
To: Me
The phone number that you provided, [protected] is ###. If you cannot provide a valid phone number then you will need to go elsewhere...to an inferior-rated company where they tolerate such nonsense.
Regards,
Bill Avrich
President
What a wonderful way to treat potential customers who are looking around for quotes and don't want to receive nonstop phone calls from multiple companies! Keep writing those fake reviews online, Bill. You clearly have enough time on your hands to do so since you're pushing all potential business away. "Regards"! :)