Transport Connection
Reviews and Complaints

If you are a low class, penny pinching cheapskate who thinks that you’re going to ship your car for the ridiculously low bait and switch lowball prices that all of these boiler room telemarketing companies out there quote you, then go for it, and good riddance! Transport Connection only deals with classy people who have common sense, and that means NO CHEAPSKATES who want something for nothing. You get what you pay for in this industry, just like in most other industries and a fool and his/her money are soon parted.

I’ve called this company before and I accidentally dropped my phone during my conversation and it just happened that my phone died had to charge it but as soon as I got juice I got several msgs from bill I believe he’s name and called me slut and call me derogatory names called me pilipino fussy stinks etc I mean he’s msg to me was absolutely horrible I couldn’t believe the words that comes out of this persons mouth and I still have the text with photo that he sent to me. I will not ever recommend this company to anyone he is a disgusting man very ugly

So my girlfriend contacts several companies to get the best deal. This dude calls and talks her head off. Then says don't trust the Indians (India). He tried to lock the deal down but we checked our other options. We went with a better deal and this dude calls back and starts yelling and calling my girlfriend a [censored]. I get on the phone with this dude yelling and return a few expletives and now this dude is threatening to kill me. All because we went with a different company. Beware of this guy. He has called back with more threats and expletives.

This man Bill Avrich is an absolute horrible person! When we chose not to enlist his services due to the price being out of our reach he began to harass both myself and my husband and proceeded to call me a tramp along with other vile language. His criminal record is astonishing and I do not know how he is currently out of prison with the things he says to people when he doesn’t get his way! Very horrible person!

July 28, 2022 I received a call from +[protected] cursing, using exploitative language and refusing to mention his name and business name but he was angry that I placed my car on ad to get quotes from different shipping companies, as these websites match you with different companies he was vehemently angry because he feels when the customer tries to get multiple quotes his time and everybody’s time is wasted.

I had an absolutely, undeniably terrible experience with this Transport Connection and Bill Avrich. They are only brokers and will tell you anything you want to hear just to make a sale. It's a shame. They will then leave you worrying and unsure of their plans even after signing a contract through email.

I had to ship my car to Colorado and told Transport Connection and the lying turd Bill Avrich that the car had to be in Fort Collins by a certain date. Of course they promised me that it would be no problem and that the driver they selected was one of their best drivers and was selected since he was one of the better drivers available with the hauler needed to complete the services I purchased. I agreed to use this driver based on the representation of the salesman and arranged for the pickup and drop off locations and dates.

I should have been concerned from the very beginning. I was told by the Auto Transport Connection that the driver would be picking up my car at 2:00pm on the scheduled day, but he did not show up until almost 7:30pm that evening. Because he actually showed up on the same day scheduled, I didn't give it too much thought or concern. Nevertheless, on the day when my car was to arrive in Fort Collins, Colorado. I did not hear anything from anyone and no one would return my calls or emails from The Auto Transport Connection. I finally reached a salesman days later. He was quick to inform me that dates weren't guaranteed but he would find out what had happened anyway.

By the end of the day, I had learned that the car hauler had broken down. I'm not so sure that was a true story. What I do know is that over the next several days I received no further information from the salesman or anyone else at the company about when my car was to arrive in Fort Collins. About 5 days later, I was finally notified that my vehicle was ready for delivery.

Unfortunately, that was not the end of my interactions with the company. My vehicle was completely dirty when it arrived. I even found some scratches on the front and back bumpers. I tried to get the driver to fill out a report that I could sign so that the matter could be addressed through the transporter, but he refused! I had to call the transport company dozens more times before anything was cared for.

I'm not sure at this point, if there are any reliable transport businesses available. BUT, what I can tell you is that it would be a HUGE MISTAKE to use this company's services. You'll be manipulated the entire time and ultimately regretting your decision like I still am.

Stay away from this company! I called them up at their 5555 NE Trieste Way, Boca Raton, Florida location and ask for a quote, then I politely let the guy who was answer my phone know I am going to shop around and compare prices with other transport companies. He started to tell at me and call me cheap, don't want to pay! He acted so outrage and unprofessional. One of Horrible consumer service I ever have for a long time and I am so glad he showed me the true color before I decide to do any business with his company.
The time I called Transport Connection was 3:38pm Eastern time.

Unbelievable!
I called to see if he took credit cards and the owner (Bill) began yelling and telling me not to waste people's time. It was a simple yes or no answer but the owner felt the need to go into detail about how the industry worked and how I wouldn't find anyone to take a credit card. This is a corporate move that my company was paying for. The company wanted to use a credit card and it was my job now to find an auto transporter that could help. After the owner was very rude for no reason, I went onto the website he suggested I visit to see his reviews. I wrote a review of my experience and he called from an unavailable number and began cussing me out! No class, no professionalism and borderline stalking. Under NO circumstances should anyone use this company.

Bill the owner is a real gem of a man he sure is not! He, called me to give me a quote and as soon as i mentioned the price of another company then he just flipped out, snapped, swearing at me putting down the other companies, so i hung up on he! He proceeded to call two more times, second time leaving a voicemail calling me the c word, and the b word, using the f bomb, totally treating me like a piece of garbage! No respect, no professionlism ! I mean really call me an f""""""king c"""t, reeeeaaallly! What a complete disrespectful and ignorant business person! Can't see anyone using this company! Oh and yah told me to drive my piece of crap car home! Beware, stay as far away as you canfrom this one

Racist - They dont do business with cheap Indians

This is the first time i talked to any broker for moving my car. And WOW !, when i requested the quote they updated on the website $890 but when i actually talked to him he said dont go for that price its going to be $500 more than what u saw. WOW, why the hell they give misleading quote online, these people should be blacklisted on the site.
This guy was most arrogant and rudest person i ever talked to in US so far. He is so arrogant and racist, i dont think anybody from any other country should deal with him. when i told him ur price is different that what was quoted, and i will get back to you, he shouted - "You Indians are cheap, i dont do business with you people, you are never going to come back.".
WOW ! i am definitely going to get back to him with lawyer.

Bill Avrich, owner of transport connection, is verbally abusive and threatening. If you hesitate in working with him, he will turn on you and insult you, harass you, and threaten you. He phoned and emailed me from several different numbers and accounts - he likes to hide behind his computer, insult people, and create fake reviews for his business.

Better Business Bureau gives his business an F.
http://www.bbb.org/south-east-florida/business-reviews/automobile-transporting-services/transport-connection-in-boca-raton-fl-92020927

Avoid him at all costs.

Avoid doing business with this company at all costs. Bill is a complete A-hole nut job. I submitted a quote request online and got a call from Bill shortly after. The first thing out of his mouth was "you wanna move this car or what?" To which I replied that I'm getting quotes to do so. He then launches into a surly, 2 minute speech about how quotes and ratings don't mean anything, they are all just teasers to screw you over, and he's the only one in the industry who does it differently. Differently how, I don't know. According to him, his method is to use a price to bargain down the carriers for the best price to me. I responded by saying I'm not out for the lowest price because I'm looking for a balance between ratings, reviews, BBB, FMCSA, and then price to find the best quality/value.

Needless to say, he didn't like the response much. He started arguing again, so I told him that the way he was handling himself told me I'm better off elsewhere. His response was "f*** you. Stay off my website you f***ing ###!". Nice. Way to show great professionalism during your first exchange with a potential customer. This guy has serious issues. Forget what transportreviews.com says. STAY AWAY FROM BILL AND HIS COMPANY AT ALL COSTS!

Like other people here have mentioned, this guy is a complete nut job who is looking for excuses to pick a fight even with his prospective customers and uses very abusive language. Like someone also suggested, this guy is a convicted fellon (extortion). See www.dc.state.fl.us and search for Bill Avrich.

Below is an email chain that took place after I called Bill (the owner) to tell him that I wanted to ship my car with him, but wanted clarification on his quoted price because I had gotten two different quotes from him by email (one for $1, 175 and one for $1, 225). He said to forward him the email so he could personally verify it and give me an updated quote. This is what followed:

On Aug 27, 2011, at 1:14 PM, Mxxx Rivera wrote:
Bill,
Per our telephone conversation last night, this is the original quote I got from you. Please let me know what your current assessment may be. Please note my car is a 2004 Jeep Liberty, not a 1994 (although I doubt that has any impact for you).
Regards,
Mxxx Rivera
On Sat, Aug 27, 2011 at 1:18 PM, TRANSPORT CONNECTION wrote:
Mxxx,
As I mentioned, a quote is just a rough estimate. I explained how the bidding process works and how I go about finding carriers. Ultimately, it is the carrier who sets the price, and not the broker or customer. You will get the lowest real price from the best carrier.
Sincerely,
Bill Avrich
On Aug 27, 2011, at 1:21 PM, Mxxx Rivera wrote:
Bill,
Yesterday you asked me to forward you the quote you had sent me so that you could sit down in front of the computer, look at the current bids for my route and give me an updated quote. Am I to expect something different now?
Mxxx
On Sat, Aug 27, 2011 at 1:33 PM, TRANSPORT CONNECTION wrote:
Mxxx,
We are going around in circles here. You just don't get it, and apparently never will. You are obsessed with obtaining a firm "quote", rather than a "price", and seem unable to distinguish between the two. I feel that you are trying to get me to box myself into a corner by committing to a quote, when it is the actual carrier who does this. I think that you need to find another company that will tell you what you want to hear, since it is obvious that you do not want to hear the truth if it is different from what you want to hear.
Sincerely,
Bill Avrich
On Aug 27, 2011, at 1:53 PM, Mxxx Rivera wrote:
I agree. I need to deal with someone with whom I can have a normal conversation and who is not interested in arbitrarily turning every conversation into an ego battle. I would also like to deal with someone who can honor his commitments (I'm not talking about your price vs quote nonsense. I'm talking about the fact that last night you very clearly said you were going to do something which now you abusively reject to do). I'm sorry I wasted my time.
On Sat, Aug 27, 2011 at 2:44 PM, TRANSPORT CONNECTION wrote:
Get lost. I repeat...you are NOT welcome as a customer and I REFUSE your business because you are totally ignorant as to how this industry operates. You could not pay me enough to rake your business, and you are not going to dictate the rules here.
Do not even bother trying to contact me again, as I have blocked your email address and every email you send from hereon in shall automatically be returned as "unaccepted".
Sincerely,
Bill Avrich
President
Transport Connection
Phone/Fax: [protected]
Mobile: [protected]
www.mytransportconnection.com
Sent from my iPhone
On Aug 27, 2011, at 2:44 PM, Mxxx Rivera wrote:
unsubscribe

This company does not live up to its "standards", and states that it is a BBB company on their website: http://mytransportconnection.com/.

In the past week (End April 2010), I have searched for moving quotes, and car shipment quotes. Many sites will not provide you quotes through email, and will call you continuously until they reach you.

Well, the owner of this company, William Avrich, called my home at 6:45 AM, and I stated on the phone, that he needs to learn to be respectful b/c it is very early. He cussed me out on the phone, and hung up. I called back to speak to the manager, to find out he is the sole owner of the company. When I called back, he cussed me out more, and stated that I filled out info to get a quote early in the morning (Which is a lye).

This man is verbally abusive, and his credentials do not match up. His LinkedIN profile says he has a LAW degree from Pepperdine University Law, which is in California. Based on his website, his company is based out of Boca Raton, Florida. His second degree is from Florida International University in Miami, Florida. His profile location says West Palm Beach, Florida. I did a search of his company phone number, which you can find on his website listed above, and it is a New York, New York number.Right here, after researching, this company profile does not add up, and screams fraudulent! I have a business degree, and no matter what you do not treat a customer or a potential customer with disrespect; especially if you want their business.

To all whom are looking at this company, please look elsewhere, with a company that has credentials that match-up, and is registered with the Better Business Bureau. A car is a major asset, and you would be a loss if something happened. If you have a law degree from a competitive IV league college, first off you have manors, second off you are least likely to be involved in a trucking company. Do not trust this company.