Menu
For Business Write a review File a complaint
Wyndham Vacation Ownership

Wyndham Vacation Ownership review: Title/owner changes due to death

R
Author of the review
2:47 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

In February, I called to report to Wyndham that my mom passed away and to make payment on her timeshare account to keep it active for our family. The operator informed me to first submit death certificate to [protected]@wyn.com. As soon as I received the death certificate in March, I sent them on 3/14/2023.

When I called in April (multiple times) to check the status, the representatives would hang up or inform me that they could not access the account because I was not the owner. One representative finally informed me that she could check the status- It was acknowledged in May that they had received the documents but had not completed the transfer. THey would not even allow me to make payments to keep the account open. They then closed the account and didnt' even acknowledge the process that my mom's timeshare would be passed down to the kids to inherit (myself and my siblings). My mom has been a 30+ year investor and this is insane that the workers are so ignorant and that the company doesnt have a workflow for when owners are deceased and their children or executor of estate calls to assume the account and keep payments. It's been a vicious cycle of poor understanding and unsatsifactory results.

Desired outcome: Reinstate my mom's account and the history of membership for our family legacy and inheritance.

0 comments
Add a comment
  1. Wyndham Vacation Ownership Contacts

  2. Wyndham Vacation Ownership phone numbers
    +1 (877) 393-5250
    +1 (877) 393-5250
    Click up if you have successfully reached Wyndham Vacation Ownership by calling +1 (877) 393-5250 phone number 0 0 users reported that they have successfully reached Wyndham Vacation Ownership by calling +1 (877) 393-5250 phone number Click down if you have unsuccessfully reached Wyndham Vacation Ownership by calling +1 (877) 393-5250 phone number 0 0 users reported that they have UNsuccessfully reached Wyndham Vacation Ownership by calling +1 (877) 393-5250 phone number
    Special Offers & Vacation Packages
    +1 (855) 421-4788
    +1 (855) 421-4788
    Click up if you have successfully reached Wyndham Vacation Ownership by calling +1 (855) 421-4788 phone number 0 0 users reported that they have successfully reached Wyndham Vacation Ownership by calling +1 (855) 421-4788 phone number Click down if you have unsuccessfully reached Wyndham Vacation Ownership by calling +1 (855) 421-4788 phone number 0 0 users reported that they have UNsuccessfully reached Wyndham Vacation Ownership by calling +1 (855) 421-4788 phone number
    Vacation Rentals With Extra Holidays
    +1 (800) 251-8736
    +1 (800) 251-8736
    Click up if you have successfully reached Wyndham Vacation Ownership by calling +1 (800) 251-8736 phone number 0 0 users reported that they have successfully reached Wyndham Vacation Ownership by calling +1 (800) 251-8736 phone number Click down if you have unsuccessfully reached Wyndham Vacation Ownership by calling +1 (800) 251-8736 phone number 0 0 users reported that they have UNsuccessfully reached Wyndham Vacation Ownership by calling +1 (800) 251-8736 phone number
    Owner Care
    +1 (877) 999-3223
    +1 (877) 999-3223
    Click up if you have successfully reached Wyndham Vacation Ownership by calling +1 (877) 999-3223 phone number 0 0 users reported that they have successfully reached Wyndham Vacation Ownership by calling +1 (877) 999-3223 phone number Click down if you have unsuccessfully reached Wyndham Vacation Ownership by calling +1 (877) 999-3223 phone number 0 0 users reported that they have UNsuccessfully reached Wyndham Vacation Ownership by calling +1 (877) 999-3223 phone number
    Reservations
    +1 (407) 626-5200
    +1 (407) 626-5200
    Click up if you have successfully reached Wyndham Vacation Ownership by calling +1 (407) 626-5200 phone number 0 0 users reported that they have successfully reached Wyndham Vacation Ownership by calling +1 (407) 626-5200 phone number Click down if you have unsuccessfully reached Wyndham Vacation Ownership by calling +1 (407) 626-5200 phone number 0 0 users reported that they have UNsuccessfully reached Wyndham Vacation Ownership by calling +1 (407) 626-5200 phone number
    +1 (800) 634-3444
    +1 (800) 634-3444
    Click up if you have successfully reached Wyndham Vacation Ownership by calling +1 (800) 634-3444 phone number 0 0 users reported that they have successfully reached Wyndham Vacation Ownership by calling +1 (800) 634-3444 phone number Click down if you have unsuccessfully reached Wyndham Vacation Ownership by calling +1 (800) 634-3444 phone number 0 0 users reported that they have UNsuccessfully reached Wyndham Vacation Ownership by calling +1 (800) 634-3444 phone number
    +1 (844) 405-4141
    +1 (844) 405-4141
    Click up if you have successfully reached Wyndham Vacation Ownership by calling +1 (844) 405-4141 phone number 0 0 users reported that they have successfully reached Wyndham Vacation Ownership by calling +1 (844) 405-4141 phone number Click down if you have unsuccessfully reached Wyndham Vacation Ownership by calling +1 (844) 405-4141 phone number 0 0 users reported that they have UNsuccessfully reached Wyndham Vacation Ownership by calling +1 (844) 405-4141 phone number
    8004079832
    8004079832
    Click up if you have successfully reached Wyndham Vacation Ownership by calling 8004079832 phone number 0 0 users reported that they have successfully reached Wyndham Vacation Ownership by calling 8004079832 phone number Click down if you have unsuccessfully reached Wyndham Vacation Ownership by calling 8004079832 phone number 0 0 users reported that they have UNsuccessfully reached Wyndham Vacation Ownership by calling 8004079832 phone number
    Reservations
    8003632297
    8003632297
    Click up if you have successfully reached Wyndham Vacation Ownership by calling 8003632297 phone number 0 0 users reported that they have successfully reached Wyndham Vacation Ownership by calling 8003632297 phone number Click down if you have unsuccessfully reached Wyndham Vacation Ownership by calling 8003632297 phone number 0 0 users reported that they have UNsuccessfully reached Wyndham Vacation Ownership by calling 8003632297 phone number
    Sales Team
    More phone numbers
  3. Wyndham Vacation Ownership emails
  4. Wyndham Vacation Ownership address
    6277 Sea Harbor Dr., Orlando, Florida, 32821, United States
  5. Wyndham Vacation Ownership social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 20, 2024
  7. View all Wyndham Vacation Ownership contacts