Menu
For Business Write a review File a complaint
Yahoo! Customer Service Phone, Email, Contacts

Yahoo!
Reviews and Complaints

www.yahoo.com

Learn how the rating is calculated

1.3 2 Reviews 1516 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Yahoo! Complaints 1516

ComplaintsBoard
S
12:06 pm EDT

Yahoo! Liberal media bias

I am sick to death of getting your articles from the fake news Huff Post and the Daily Beast. I would prefer to get articles from non biased sources of news. Why does Yahoo slant all the news toward the Left? And what happened to the Comment section? Are we not allowed to voice our opinions? I have had a Yahoo Mail account for 20 years, but I am considering deleting it, because Yahoo is so Left wing biased. Shame on you!

Read full review of Yahoo!
Update by steinerwf5001
Jul 31, 2020 12:12 pm EDT

I am sick to death of the constant Trump bashing. It seems like Yahoo news will never publish any articles in favor of Trump, and the only theme that Yahoo News follows is the fake news 'Trump Derangement Syndrome' What about all the corruption from the Obama adminstration, or how cozy Clinton was with Epstein? What about Russiagate, when Obama committed treason in an attempt to unseat a duly elected US President? Yahoo news seems to think that Facts could not get in the way of what Yahoo News deems is truth. It is disgusting and a parody of non-biased news reporting.

Hide full review
ComplaintsBoard
R
9:30 am EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more

Yahoo! The comments feature on yahoo news.

People use the comments feature to call out Yahoos obvious biased news reporting. Now you take away that feature in order to prevent people seeing how biased you people really are. Please provide a more balanced news page with all sides of the issued represented. A balanced news site would include both sides of an issue. The country is divided in their political views and when your news is about 90 percent negative on on one side it can no longer be presented as news. It is instead political advertisement or opinion and should be presented on another format. Not as unbiased news.

Read full review of Yahoo!
Hide full review
ComplaintsBoard
E
5:47 pm EDT

Yahoo! Offensive unwanted ads

When I open up my Yahoo page I DO NOT APPRECIATE seeing this non-sence!
"In 1676 A Possessed Nun Wrote A Message From The Devil. Now the Chilling Letter Has Been Translated"

It's bad enough some of the other ad pop-ups! I am offended greatly, and on that particular ad, I don't have an option to delete future viewing of this ad.

Please remove "ALL" such ads from general public viewing.

Thanks

Read full review of Yahoo!
Hide full review
ComplaintsBoard
Y
9:29 am EDT

Yahoo! Yahoo mail

Feeling really stressed up and bullied using yahoo mail I have been locked out of mail by yahoo on purpose first they request I verify my account from my other yahoo account then locked me out my both yahoo account still requesting that I verify my account from the accounts I have been locked out even though I know my passwords yahoo is causing me frustration and stressed why should someone suffer so much to use something that got their name and details on it?

Yahoo! have also delete comments without any good reason

Read full review of Yahoo!
Hide full review
ComplaintsBoard
S
1:15 pm EDT

Yahoo! Political bias

I am sick to death of your totally negative "news" reports on our president! how righteous or just is it to never report any good he has done for our country! while polosi & the rest want to turn our history, laws & constitution upside down! while hiliary, obama, comey etc etc have been proven to commit crimes..While crazy ortez calls for a boycott against a man & his company for thanking our leader, praying for our nation & replenishing our food pantries! it is outrageous, maddening & insane! print this.

Read full review of Yahoo!
Hide full review
ComplaintsBoard
E
5:43 pm EDT

Yahoo! The new yahoo mail accounts

I am 74 yrs old and been a member for 11 years and I am not as young as I used to be (quick, eyesight) an I go to sign in 2 weeks ago and they start with you need a new password, recoverys etc. I was shocked, when I finally get it all down, they change it on me. Well, I followed the instructions to change password; but the problem comes with recoverys. I had a govt phone for 13 yrs and it died; the power just went off. My sister went out and bought a new phone, so I could have a recovery phone. Well it has no texting, so when you send me a code to verify, her phone doesn't get it. (texting is extra money per month. Her e mail address verifies; but I can't find anyone who will give me their phone for recovery. I moved to tennessee from virginia and there's not many people around where I live and not friendly. Please help me get back my acct back; I am lost without it.
Eileen davidson
[protected]@yahoo.com

Read full review of Yahoo!
Hide full review
ComplaintsBoard
T
7:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! Yahoo news

Why is your "news service" so one sided? Your service does nothing but incite & show just how biased your company is when it comes to telling the news. Your company is obviously filled with democrats, which is entirely your business but when it comes to reporting news you should tell both sides not just the parts that piss people off. As far as I'm concerned your service & others like you are also responsible for the riots, looting, burning, breaking laws, etc. You are just as responsible as if you committed these acts yourself.
I'll be going to Google from now on.

Read full review of Yahoo!
Hide full review
ComplaintsBoard
G
11:02 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! Yahoo mail

Being asked to verifymy account several times a day and having to go to my other account to get a verification code etc etc several times a day'

My accounts are :

[protected]@yahoo.com

[protected]@yahoo.co.uk

Pease can you stop sending "suspicious activity" etc. warnings etc.

I AM NOT AWARE OF ANY SUSPICIOUS ACTIVITY AND I bELIEVE IT IS A BIN YOUR SYSTEM.

Please invstigate this nuisance activity

Read full review of Yahoo!
Hide full review
ComplaintsBoard
B
1:29 pm EDT

Yahoo! News is clearly biased and partisan.

It's clear that Yahoo is biased and partisan in their news stories. Everyday, especially today, there is Trump bashing and false narratives about him, yet nothing but accolades for other figures in Yahoo news stories, who are not what they are made out to be. The editors are not fair. The only reason I have any association with Yahoo, is for the Yahoo mail service. I have always used it. I have one other email account, which is Gmail, which isn't as good. But I wish the news stories on the Yahoo home page, once I log out of Yahoo mail were more inviting, rather than insulting, negative, anger provoking, biased, partisan and a bad example of what news should be.
Yahoo and Yahoo news would have more members if they were not biased. There are more people out there who want REAL news stories than those who are on the wrong side of the tracks, or who just want to see partisan plucked bashing.

Read full review of Yahoo! and 1 comment
Hide full review
1 comment
Add a comment
R
R
Roseanne Benequisto
US
Send a message
Aug 04, 2020 1:21 pm EDT

do not agree it always shows and tell about both sides

ComplaintsBoard
K
2:34 am EDT

Yahoo! Stolen yahoo name and contacts and now someone is sending spam in my name!

To whom it may concern

Once again, an email using my former yahoo name was sent to my former email contacts in my yahoo list. I have not only deleted the contacts and changed my yahoo password, I have deleted my account entirely. And yet - there are still emails being sent in my name. What gives? This is not how you're going to beat google. I am very disappointed in yahoo.

It's up to you, yahoo, to resolve this issue.

Read full review of Yahoo!
Hide full review
ComplaintsBoard
I
7:20 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Yahoo! Yahoo mail

Dear sir/Madam,

I am writing to make a formal request for assistance, because, I have been unable to gain access to my yahoo mail account since early 2019.
The problem began after I deleted the (then) new sign in app for yahoo mail from my cellphone.
I did that in genuine ignorance without knowing that I would thereafter be locked out of my account.
Ever since then, I am unable to sign into my account because I'm not signed in on any app.
That, in fact, is the message I receive, each time I try to sign into my account.

Can you help me please?

Read full review of Yahoo!
Update by Ihateyahoo
May 15, 2020 5:57 am EDT

Dear sir/Madam,

I am writing to make a formal request for assistance, because, I have been unable to gain access to my yahoo mail account since early 2019.
The problem began after I deleted the (then) new sign in app for yahoo mail from my cellphone.
I did that in genuine ignorance without knowing that I would thereafter be locked out of my account.
Ever since then, I am unable to sign into my account because I'm not signed in on any app.
That, in fact, is the message I receive, each time I try to sign into my account.

The situation is made worse by the fact that the mobile phone number I had prior to being locked out of my yahoo mail account, was deleted by my phone provider.
I have since replaced it with a new phone number, but because I am still locked out of my account,
there is no possible way for me to receive any messages from Yahoo in order to perhaps, change my sign in password.

I also didn't think to use my alternative email address ( mufdivtwo@gmail.com) as an alternative if something should go wrong with my account.
As a consequence, I receive the following message which I am unable to access because I am locked out of my account.
mufdivtwo@yahoo.com
You're not signed in on any Yahoo app. Use an alternative way to sign in.
Enter verification code
sent to your email address
t*****is@yahoo.com

I also found that my cellphone ; Alcatel one touch, pixi 3, TCL 4009X is not compatible with the current yahoo mail app.
I assume that, if I were to purchase a new cellphone that is 5.0 and up, would enable me to download the latest yahoo 6.7.1 app to my phone and then, I may be able to access my yahoo account?
Your clarification on that matter would be helpful but in the meantime, I personally feel very much grieved and frustrated at being locked out of my own account after having it for over 10 years and though there has been times when I was locked out of my account but I was able to access it again because the new sign in app didn't exist.
It seems to me that this app isn't as useful as it is made out to be because apart from the frustration and anxiety it has caused me since I made the decision to download it to my phone, I am aware that many other people have cause for complaint about the said app as well and I remain unconvinced that yahoo is taking these complaints seriously.
I feel so frustrated with being directed to the FREE HELP PAGE, only to find that I cannot use it because I don't have the app on my phone or my home PC.
I refuse to sign up for a premium rate service just to speak to a human being about this problem
plus the irony is, I cannot even sign up for the said service because I have to be logged in and if I were logged in why would I need to sign up for an expensive service I don't need?
It makes no sense at all and it leaves me with the impression of yahoo being a company that has an indifferent, uncaring attitude towards the very people they are appealing to with the quite frankly irritating cringe-worthy advertising showing people looking happy as a consequence of using the yahoo app
but the reality is many people ( myself included) are very frustrated and feel far from happy and content with the current level of service from yahoo.
In fact I have reached the stage where I feel the only alternative left for me is to perhaps open a formal complaint against yahoo for the way it has treated me as a long time and loyal customer and has left me locked out of my account for near enough 12 months or more and that has caused me much inconvenience.
For instance, I have been using my yahoo mail account as a channel of communication between my utility providers and my bank.
As a consequence of being locked out of my yahoo mail account, I am unable to respond to any emails sent to me by my utility providers and my bank and that causes me to experience strong feelings of anxiety and frustration.
I think that it is wrong for yahoo to subject me to such an experience all because I chose to delete the yahoo mail app from my now incompatible cell phone.
I am therefore asking you to do whatever you can to restore my yahoo accounts to their rightful owner which is myself.
Please don't let me down or tell me to fill out a new form because I am unable to do that because the system does not allow me to.
I also cannot sign up for the premium rate service because I can't afford to and I have to be signed in to do so and if I am signed in there is no reason for me to sign up for that service.
I cannot use the ''FREE'' option because again, I have to be signed in to receive the verification code.
My yahoo mail inbox is now overflowing with the said code because I have tried in vain many times and it does not work.
I feel extremely frustrated being in this situation that is starting to make me feel like a fraudster trying to gain access to another person's email account.
I think that I have made my situation as clear as possible and now it is up to you to do something to help me solve it.
I look forward to your reply.

PS, my yahoo i.d. is either Trevor.ellis@yahoo.com or mufivtwo@yahoo.com

Thank you.

Yours gratefully
Trevor Ellis

Hide full review
ComplaintsBoard
T
2:45 pm EDT

Yahoo! News

Get rid of the Kardashian clan

Ten years ago I recall Yahoo News delivering real news so last year I made a switch back to Yahoo News as my home page. I quickly learned this was a BIG MISTAKE as for all I see each day is not real news but rather celebrity gossip and the most ridicules headlines about the Kardashians, a name I would welcome never again hearing.
By the numbers below I can see that I am not alone in thought . In just 7 search query's over 486.870, 000 million other people searched the same, each number represents someone who is just as sick of this Kardashian clan.

The US population is 328 million and with almost 487 million searches looking to rid themselves of the Kardashian name equates to 158 million more queries then every man, woman and child in the US combined.

From what I see Yahoo news has actually become The Yahoo Kardashian/Jenner clan News. How much is this clan paying Yahoo to be the headline news?

With the world on edge, people dying each day and so many locked away in their homes while losing everything I think there's so many more important issues than a clan of idiots who post every hangnail.
I'm done with Yahoo News, I'm switching to another source for news, one that actually cares about the people who support it and provides REAL NEWS.

If Yahoo wants to publish garbage about unimportant issues about unimportant so called celebrities then create a tab for this but don't put such ignorant people ahead of the real issues people must face each day.

how to block news of the Kardashians
34, 600, 000 results

How to block news of the kylie jenner
120, 000, 000 results

How to block news of the kanye west
77, 500, 000 results

Sick of being fed kardashians
4, 470, 000 results

No more kardashian news
198, 000, 000 results

Turn off kardashian
37, 500, 000 results

Done with yahoo over kardashian news
15, 400, 000 results

Read full review of Yahoo!
Hide full review
ComplaintsBoard
L
2:35 pm EDT

Yahoo! You can't provide feedback

Over the past few weeks, using multiple browsers, I am unable to provide feedback on Ads. I cant say "I keep seeing this" or "Its not relative". You can make the selection on the screen but you cant execute the command. Its like somebody at Yahoo was paid to turn that feature off.

NO FEEDBACK ON ADS?

Read full review of Yahoo!
View 0 more photos
Hide full review
ComplaintsBoard
K
11:38 pm EDT

Yahoo! Negativity in a time of a medical crisis

I am so annoyed at yahoo. This is a medical crisis and all your editors do is rip the administration apart with so many down down down articles. IT is getting so old to read or look at. WHy in the world or how in the world do your editorial department think that at a time like this you write such articles that even depress us more! Your trashing is so unprofessional. Like kids in sandpit trying to steal toys from each other. You get off on negativity. Can't you find some good and healthy cheery articles. No one wants to die with this virus, no one wants to listen to you rip the administation apart only negative people. So, if you have a belief system why don't you start showing some respect for the administration. Unless you forgot who really runs this world. God. and he surely has stepped away because of people like your editors.

Read full review of Yahoo!
Hide full review
ComplaintsBoard
M
5:03 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! Your information is going to destroy people

I'm very agree with your news feed . People are under a lot of stress and what you guys are posting is going to destroy people's lives . Reading what you guys post about the lockout is going to drive people to commit suicide . I will guarantee that your company will have numerous law suites against you for your negative reporting . This is the time we need to stay as positive as possible and keep politics out of things . What your doing is so wrong and I will hope you will change the way you report news . Please don't be so negative, it's not helping .

Read full review of Yahoo! and 1 comment
Hide full review
1 comment
Add a comment
I
I
Ihateyahoo
US
Send a message
May 15, 2020 8:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Michael,
I'm not sure who your complaint was against but I assume that it's Yahoo?
If so, I agree with you about ''numerous law suites against you for your negative reporting''
but I don't think that they will take note because they seem to be simply focused on profit at any cost as their services prove to be outdated, cumbersome, and unreliable.

ComplaintsBoard
C
8:34 pm EST

Yahoo! Customer Service

Need Immediately action on my husband's account, someone reset his password, changed his recovery email address and recovery phone numbers.

I am his wife and legally married with him at the time of death.

can you please block his account because some one stole his phone since April 30th 2019. now they start using his emails in May 2019 they did fraud in my husband's account.

I sent this email to Yahoo customer care on 14/01/2020 with copy of my husband's death certificate and our marriage certificate.
I called them around 20 times they said we are going to temporary closed the account and they gave me case number [protected].
They still can't closed the account, I called them 07/03/2020 Time 20:30 spoke with Ashley and she clearly said account still open.
If I face any other fraud through my husbands yahoo email so Yahoo will responsible for all matters because they still can't close the account.

Read full review of Yahoo! and 1 comment
Hide full review
1 comment
Add a comment
F
F
Free Thinker
US
Send a message
Nov 14, 2020 9:46 pm EST

Well I hope someone didn't fraudulently vote for Biden under his name either. I wouldn't be surprised though. I'd check it out. We've become a sinister world.

ComplaintsBoard
P
10:56 am EST

Yahoo! Golden Garden

Golden Garden website that you can win money and gift cards on I believe is a scam. When you get near the amount where you can get paid out, you can no longer get in to collect. Yahoo advertises a lot on this site I believe you are wasting your money this site is a scam. I should have read some reviews before I started playing the game, this seems to be the norm for them
Pamela Patrick
[protected]@att.net

Read full review of Yahoo!
Hide full review
ComplaintsBoard
S
1:44 pm EST

Yahoo! search engine

Every time I shut down google chrome, yahoo search engine hijacks my default google search engine, even though I have repeatedly made google my default search engine, and deleted yahoo from the available search engine options. This has happened to me repeatedly and I feel it is absolutely disgusting behavior by your company. I would like to know if there is a way to permanently delete all yahoo apps from my computer, and block and apps from taking over my search engine in the future. I will never in my life use your outdated and inferior search engine or any yahoo product. I find it offensive that you would think I would be stupid enough to not notice the switch and use your terrible search engine. I've run out of patience. This is absolutely infuriating.

Read full review of Yahoo!
Hide full review
ComplaintsBoard
K
10:13 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! please see this email sent from ffo owner

From: FFO Owner hetffo@gmail.com [enjoythepics]
To: undisclosed-recipients:
Sent: Wednesday, February 12, 2020 4:00 AM
Subject: [FunFunky] Horny Babes Who Love Spreading Their Legs Wide

It is showing INFANTS in Cribs, as sexual objects, and members of the group have tried to unsubscribe. I think Yahoo should investigate this FFO owner and the BAD emails he is sending out,

Read full review of Yahoo!
Hide full review
ComplaintsBoard
C
9:55 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! my email account

What has happened to my email and google chrome? I can access my emails through firefox, but no longer through google chrome. Chrome is my search engine. I was looking through my emails 2 days ago via chrome, when all of a sudden the mail disappeared and was replaced with the sign in page. I tried to sign in over and over and realized I was in a loop. The only way to get my mail is to go through firefox.
What's with google chrome and yahoo email and when will it be fixed?

Read full review of Yahoo!
Hide full review

Yahoo! Reviews 0

Looks like Yahoo! has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Yahoo!, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Yahoo!

Screenshot Yahoo!
Yahoo is a web services provider known for its search engine, email service (Yahoo Mail), and news portal. It offers a variety of content including finance, sports, and entertainment. Additionally, Yahoo provides advertising solutions and a platform for online forums.

Overview of Yahoo! complaint handling

Yahoo! reviews first appeared on Complaints Board on Nov 21, 2006. The latest review The three have started controlling anti-democrats comments. Yahoo, MSN, Google was posted on Aug 7, 2024. The latest complaint yahoo website is unsafe and dangerous! was resolved on May 28, 2018. Yahoo! has an average consumer rating of 1 stars from 1518 reviews. Yahoo! has resolved 112 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.3
2499 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Yahoo! Contacts

  2. Yahoo! phone numbers
    +1 (800) 318-0612
    +1 (800) 318-0612
    Click up if you have successfully reached Yahoo! by calling +1 (800) 318-0612 phone number 0 0 users reported that they have successfully reached Yahoo! by calling +1 (800) 318-0612 phone number Click down if you have unsuccessfully reached Yahoo! by calling +1 (800) 318-0612 phone number 0 0 users reported that they have UNsuccessfully reached Yahoo! by calling +1 (800) 318-0612 phone number
  3. Yahoo! address
    701 1st Ave, Sunnyvale, California, 94089, United States
  4. Yahoo! social media
  5. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 23, 2024
  6. View all Yahoo! contacts
Yahoo! Category
Yahoo! is ranked 4 among 45 companies in the Websites category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.