Menu
For Business Write a review File a complaint
CB Websites Yahoo! caution everyone! arrogant and unresponsive company!
Yahoo!

Yahoo! review: caution everyone! arrogant and unresponsive company! 248

S
Author of the review
12:00 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

It is after several weeks of incessant e-mails and long distance phone calls to Yahoo! Offices in U.S. from Australia that I finally decided to write to you. I have been a small business customer of Yahoo! And I own and operate my web domain through the company. My company domain is www.gameplanconsultants.net.

A few weeks, my Yahoo account was deactivated. I have made at least fifteen calls to the U.S. at different Yahoo! numbers but no one can tell me why the account has been deactivated. Instead, I get a form reply directing me to the Yahoo! Website indicating the terms of service. A couple of Yahoo! people that I managed to get hold of told me that the deactivation “may” be initiated by the Billing Department, but no one is available to talk to me in the Billing Department. My Yahoo! Bills were automatically charged to my VISA account, and there has never been a problem with paying Yahoo!

I have my business mail through the Yahoo! account but have been unable to access it for several weeks. The company has my address book with all my important business contacts as well as all my business correspondence. In a complaint filed with the Better Business Bureau of Silicon Valley, I had requested that the company at least send me a file containing my address book and e-mails, and I would happily move to another web hosting site. I have not done anything whatsoever to violate the terms and conditions of my contract with Yahoo! The company is arrogant and unresponsive, and a thief. What they have done is analogous to a landlord evicting you without any notice and confiscating your property despite your paying all the rent on time and abiding by the terms of the rental agreement. I would strongly caution everyone against doing business with this company, or even to use any of their free services. You never know when they will shut you down. The damage caused to my business by Yahoo! easily runs into thousands of dollars. Unfortunately, being so far from Silicon Valley, I cannot sue the company yet. The rest, please beware.

248 comments
Add a comment
S
S
sanjay chirania
IN
Nov 13, 2018 6:36 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I was just surfing on yahoo and found that link about article "5 super drinks that boost your memory" is pointing to article on "Different kinds of mutual funds explained".

As a such reputed organization there should not be such mistake. Please correct it.

View 0 more photos
S
S
Sue Burnside
US
Nov 14, 2018 3:15 pm EST

Suddenly I can't leave COMMENTS after articles of interest like I recently used to.
If I type article title in and choose from other news outlets reporting same story, SOMETIMES I can leave message, BUT suddenly when I click to SUBMIT, nothing happens and my message is gone.

C
C
Cindylou333
US
Nov 15, 2018 3:55 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Thanks for spoiling an entire season for me. I go to check my email and you've announced the winner in the title. Many people watch shows as they are able not during broadcast. In this day and age of technology you should know better.

T
T
teagan g
US
Nov 19, 2018 10:02 am EST

Could you please get rid of the "Spicy Lingeree" ads on my email. I realize you want people to use the paid version, but forcing offensive ads is a pathetic way to do it.

S
S
Stevo2
US
Nov 19, 2018 2:55 pm EST

Your news feeds are horrible. You would think that they were controlled by the Democratic Party. Can anyone there at least make an attempt to be somewhat unbiased?

P
P
papiluis
US
Nov 19, 2018 11:42 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo new English page bad, yahoo keep telling me to READ MORE, , AND MORE, , , getting sick of it .
Now if you go to Spanish yahoo page version is what i like it has NOT change.
Wish Yahoo will change back or let us have an choice

H
H
HamiltonNick
US
Nov 20, 2018 3:43 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Sponsored news are simply fake news, promoting fake investments opportunities, potentially making vulnerable people lose money.

R
R
Reviewer91898
Nov 20, 2018 4:38 am EST

Adding comments to you news feed the is awful. Others opinions are not news. They are just stupid and nasty. Please stop allowing this to continue

More Yahoo! reviews & complaints

Yahoo! - don't trust them! 201
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Yahoo! - to get my prize 228
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Yahoo! - sms - your mobile number won one million pounds 103
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Yahoo! Contacts

  2. Yahoo! phone numbers
    +1 (800) 318-0612
    +1 (800) 318-0612
    Click up if you have successfully reached Yahoo! by calling +1 (800) 318-0612 phone number 0 0 users reported that they have successfully reached Yahoo! by calling +1 (800) 318-0612 phone number Click down if you have unsuccessfully reached Yahoo! by calling +1 (800) 318-0612 phone number 0 0 users reported that they have UNsuccessfully reached Yahoo! by calling +1 (800) 318-0612 phone number
  3. Yahoo! address
    701 1st Ave, Sunnyvale, California, 94089, United States
  4. Yahoo! social media
  5. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
Yahoo! Category
Yahoo! is ranked 4 among 45 companies in the Websites category