Yatra Online’s earns a 3.8-star rating from 154 reviews, showing that the majority of travelers are satisfied with booking and travel arrangements.
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hotel booking not confirmed inspite of full payment
On 11th October 2007, I made a booking in the Delta Residency Hotel in Goa for 13th to 16th November from the Yatra.com site. I made a payment with my debit card, which means that the amount was transferred immediately. In a couple of days I got the voucher from Yatra in my email with the confirmation number.
On the 29th of October 2007, I called up the Hotel to check my booking before I made my final travel plans. I was shocked to learn that the hotel had no booking in my name! So where has my money gone?
I was contacted about 15 minutes later by a person from Yatra who said that he is checking with the hotel, and he would get back to me.
Another 20-25 minutes later, I called up this person who told me that he is booking a room for me in another hotel Linda Goa belonging to the same chain. He said that the room tariff there is higher, but he is getting the room in the same tariff as I had booked. He is going to let me know the ultimate result on October 30th. So what happens if he is not able to get a room there either?
I checked the reviews for Linda Goa online and saw very bad ones.
If I hadn't bothered checking with Delta Residency in advance, it would have been a very embarassing situation for me and my family. We would have been in Goa without a room inspite of having made a payment for one.
So my questions are:
What happens when we book a hotel room through Yatra.com? Is the room actually booked for us or not? If it is not booked, why do they take money from us and that too the entire payment, not the token payment?
Meghana
fraudulent transaction on www.yatra.com
This is to bring to your notice that while booking 4 tickets for 4 relatives for the indigo flight from calcutta to bombay on 1st Oct'2007 (Monday) we had encountered a problem as a result of which our transaction couldn't go through. Nevertheless we were charged an amount of Rs 14336/- , we received a call from yatra on saturday (29th sept) that the amount would be refunded immediately in a space of 3-5 working days. Its been 2 weeks since then and inspite of repeated phone calls to the yatra team the amount has not been refunded. On calling HDFC they said they couldn't do anything unless the yatra guys reverted back to them. Now HDFC expects me to pay the amount, i have been a HDFC credit card holder for the last 1.5 years and inspite of having a perfect record they are meting out this kind of callous treatment. Beware!
fraud and cheating!
I had booked for Hotel in Lakshwadeep in Agatti Beach Resort wherein i hade made cancellation for the same and i was promised for refund of Rs4000/- on 17th July 07. Till Date i:e 22nd Aug 07 more than a month has passed by i have not received any refund from them.
In addition to this there was a scheme which was launched by Yatra with ICICI Bank wherein 30% cashback was to b given for Airline booking with Kingfisher. This booking was done on 27th June 07 and i am still awaiting the cash back of about Rs.4000/-.
Request you to help me i n recovering my dues from YATRA and i would suggest all the people not to do any booking with YATRA and better go with Make My trip or any other sites.
The complaint has been investigated and resolved to the customer’s satisfaction.
Now, These Yatratimes people started with clubholiday group agency. for more information check http://clubholidaygroup.co.in/privacy_policy.html
read each and every line, they have mentioned their group as Yatratimes in privacy_Policy page.
I am also facing same problem from these guys. I have done payment of 10, 499/-Rs for honeymoon package and they are neither refunding my money back nor picking up my calls. Now they changed their name with Mr. Girish Mittal, Mr.Ashutosh Mittal (91-[protected]).
Also, below I have attached contact_us page screenshot in which previously they mentioned the names of other agencies and now they removed it after reciveing mail which is also attached here.
Seriously we need to take strict action against them.
I am nitin Banathia I had purchased a package of Rs16999 from yatratimes.com for a package of 4days and 5nights anywhere in the world valid for one year but now I am planning to go but there is no such site as yatratimes.com and no person is picking up the phone even some one is picking the phone and start abusing.tell me Wat to do for such a fraud.
YATRA GROUP,
NO ONE IS PICKING THE PHONE AFTER COLLECTING THE MONEY, MY TRAIN RESERVATION IS CONFORM BUT NONE OF THE YATRATIMES PERSON INFORMED ABOUT MY MY HOTEL BOOKING...M IN TENSION WHAT TO DO NOW?
Hello I am Shivchandra Singh i was taken Package From Yatratimes.com For 10, 999/- i was planning for Shimla and Manali for 4 nights and 5 days they are providing me best deal me and my family are very happy for this services, I think this is the genuine for main thing is that if its my budget...
Regard's
Shiv Chandra Singh
[protected]
Dear Mr Kindra,
Thank you for contacting us at Yatra.com.
Kindly accept our sincere apologies for not giving you the high standard of service, which is a general norm of our company. We sincerely regret the inconvenience caused to you because of this and the delayed response to your complaint. The refund against Yatra Ref # 5958437 was processed from our end on 19th Feb 2011. The bank would have taken take approx. 1- 2 working days to update this credit into your account. We hope you have been able to trace this credit in your account. Once again, please do accept our apologies for the inconvenience faced by you. We do endeavor to provide the best standards of service to our customers and any exceptions are dealt with seriously. We assure you of our best services at all times, and hope to continue to service your travel requirements.
Should you require any further assistance, please call us on [protected] or alternatively write to support@yatra.com
Best Regards,
Yatra Team
YATRA IS ACTUALLY AN OUT OF CONTROL, UNETHICAL AND ILLEGAL CRIMINAL ORGANIZATION. I URGE ALL OF YOU TO APPRAOCH THE RESTRICTIVE TRADE PRACTICES COMMISSION OF INDIA - AS AN INDIVIDUAL YOU HAVE LITTLE RECOURSE. I KNOW WHAT THEIR BUSINESS MODEL IS AND IT IS NOT TENABLE WITHOUT DECEIPT. HARYANA POLICE SAYS THEY HAVE RECEIVED HUNDREDS OF COMPLAINTS, BUT YOU KNOW HOW THE SYSTEM, WORKS!
REGARDS ALL.
COMPLAINT AGAINST YATRA
(located at B-21 Infocity Sector-34
Gurgaon : 122002 Haryana, India).
FIR Directed at:
Mr. Dhruv Shringi, Chairman Yatra
2. Mr. Manish Amin
3. Ms. Sabrina Chopra
4. Mr. Alok Vaish
5. Mr. Raja Natesan
6. Remaining Board of Directors, Yatra Online
While visiting India, on January 4, 2011, I contacted Yatra for a travel package to Goa. Through repeated misrepresentation in terms of flight and hotel availability, the company succeeded in collecting 1 lakh and 29 thousand rupees from me. I was sent a false itinerary (YT5958437) and a false receipt (REC/10-11/R4712056). Through repeated SMS messages the agent (MR. BALAJI, who claimed to be a Yatra manager), assured me that the package was being finalized and that there “system was down, ” but the hotel voucher (for CITADE DE GOA) was "sitting" in front of him. Throughout the day on Jan 7, I sat in front of my laptop and exchanged another 22 phone messages and SMSs and was told to give them another "10 minutes".
Hours before our departure, I was sent a fictitious hotel voucher for Citate de Goa for stay from Jan 8-11 (with all meals etc.)
We went to the airport counter 2 hours early and presented the PNR number; we were told that it was not a “good” PNR. The GoAir supervisor and I had 90 minutes of conversations with Yatra employees who claimed no knowledge and kept us transferring us to customer relations. Finally, we were told to go to the Indigo counter as Yatra had "arranged" a flight for us.
As we were boarding the plane, we were warned by airline employees to be careful as Yatra had a bad reputation and we should not trust their hotel vouchers. I got on the phone to the “manager” of Yatra – Mr. Balaji who swore repeatedly that we were not to worry. I called 5 times and sent sms to him asking for the hotel reservation number. He gave me a fake number and said that there will be a car waiting for us and he swore again that there was nothing to worry and that I should contact manager at Citade de Goa and we will be taken care of. He said he was 1000% sure and would refund double amount from Yatra if he was lying. I was in a state of panic, but had no choice.
When we landed in Goa, the airport pick up for Citade de Goa had no record of our arrival and upon contacting the hotel we were told that the hotel had been sold out for a long time and there was no room availability. I called Mr. Balaji and others at Yatra and was told that there was some mistake. I kept calling Mr. Balaji and he absconded and refused to take my calls. We were stranded at the airport in Goa with 2 children and my wife and sister (a heat patient).
We booked another hotel and rented our private car to go there. An hour later as we were getting near the hotel, we received a mystery call from Marriott indicating that we had a room there for the night paid for by Global Travel of Delhi. I reached the Marriott and was told that we had ONE ROOM and NO MEALS and for ONE NIGHT ONLY! Again, a series of phone calls and finally were told that Raj of Global Travel and approved 2 rooms for one night. Exhausted, we entered out rooms at 9 pm and went to bed.
My sister had to receive medical attention the next morning due to stress and was told to rest and get a follow up check up upon return to Delhi.
In the meantime, Yatra continued to ignore us and the next morning we moved to Taj Aguada at our own expense.
Next day, I sent a SMS to Yatra and their manager said he said he would “resolve” the matter as he was speaking about this tragedy with his superiors. He said he would get back “in 10 minutes”.
Our return flight was also incorrectly stated on the original PNR. Instead of a direct flight as promised, we came via Bombay. Had I trusted the original flight information provided, we would have missed the flight altogether.
As my family leaves for Canada tomorrow, we are in a state of disbelief. My sister is seeking medical attention and will not be returning with us. I have incurred severe financial loss and mental pain.
Deceptive and misleading practices are illegal in India as in other countires. Upon my return to New delhi, I went to Gurgoan's Sadar police station (Yatra operates weaves its web of deceipt from this jurisdiction), to file a FIR. The duty officer Mr. Samander Singh said they would not accept my complaint for various reasons that he could not articulate. However, he indicated very clearly that I should come back the next day and he would surely "get my money" back from Yatra. Promise! Being a person of Indian origin, I knew right away what he meant and insisted that I meet with the SHO - Mr. Inderjit Yadav. To make the long story short, after spending 6 hours at the so called "police station", I returned home without success. My complaint could not be filed.
As a management Professor, I am proud at the speed at which India is progressing on the economic front. However, I have no sympathy for companies that flout Indian laws for a quick buck. By discarding, ethical and legal constraints the growth of India is marred by shameful practices. It hurts India's aspirations.
Gurprit S. Kindra
Professor
TELFER School of Management
University of Ottawa
55 Laurier East; Room 5121
Ottawa, Ontario K1N 6N5
Canada
Tel: [protected]; ext 4774
Fax: [protected]
WWW.Telfer.Uottawa.ca
http://www.yakandyeti.com//home/page/yonanza-casino-package
yatra, ,
pakka frauders and cheatersl,
i booked ticket to vijayawada on 22nd may 09, at the time of booking i got a msg that "the bus is no longer available, try after some time. after 3 hours i received msg in my mobile that my credit card autherisation taken for booking the ticket. okey fine ...i call yatra, after hearing eveything they are telling that mail us we will reply you soon. now they are not picking their phones.
important thing is that i did't received any ticket from yatra..
my dear friends don't use yatra...do get into the ###
Dear Prakash, I can imagine, how embarassing the situation must have been. It is really shocking to hear this sort of news. It is good that you have brought the incident to public for alert. But, it is not enough. The involved should be punished by filing a case to the law court demanding compensation and made the incident more public through print media etc. We, are here to help you anytime in the process for justice.
With regards.
M. Inaobi singh
Heingang, Imphal East Dist,
Manipur, Pin 795002, [protected], [protected]
Replied
tickets not booked, but yatra debited money and still not refunding the same
I tried booking a domestic air ticket for Paramount Airways flight thru yatra.com. Things went fine till the final step and my money was also debited from my bank account, then it said that tickets not booked. But when verified, my bank confirmed that payment has been made by Yatra.com. When contacted the support person said that the money would be debited...
Read full review of Yatra Online and 16 commentsunreliable company!
I myself being a travel agent, send a query to yatra.com on friday 9th of june 2007 regarding amarnath yatra, next day a representative of yatra.com contacted me and confirmed me the availability of helicopter tickets to the amarnath cave ex-baltal and back... we settled everything for payment and other issues. Now i contacted my own clients who were in need of the helicopter tickets and collected payments from them for 30 tickets and since then i have been calling up yatra.com representatives and now they are saying that we don't sell tickets. The situation for me is very embarrassing as for now that representative is not even answering my calls inspite being given reminders for more than 15 times.
It is a highly unreliable company... the cost escalated 1.5 times of the original amount we agreed on, highly unprofessional staff! They almost harass their customers, I would not recommend anyone to avail their services...
no delivery of air ticket!
I booked round trip Delhi -Chennai-Delhi Indian Airlines tickets through Yatra on 20.05.07 payment by credit card, neither I have received the paper ticket nor PNR numbers of both flights to print the tickets.Booking ref. is VB4FK7. Dates of flights are 8th and 17th June 2007. [protected]@yatra.com not responding.
H.K.Chaturvedi Advocate Agra
You providing very useful service, whether it effects?
R/sir, REF NO 1CG8UW PNRPNUIPS TICKET NO [protected] FLIGHT DETAILS 9W 632 24MAR MONDAY AHMEDABAD KOLKATA WAS CANCELLED. CANC REF NO X1601. CANC CHARGE:NIL KINDLY FULL REFUND SHOULD BE CREDITED IN MY CREDIT CARD NO [protected] OF ICICI BANK. IT IS A VISA CARD. THANKING YOU,
If such remains the condition even after several years of e-commercing then the majority can justify the apprehension regarding the online banking and marketing.
non issue of ticket
This complaint I am scripting in out-and-out disappointment & frustration while executing my first endeavor on yatra.com for a Air Ticket between Srinagar – Delhi for 26th May 07. I got a good match for my travel and the price offered was tempting enough to book the IA flight. Everything went even till the Confirm step. I typed in my particulars gave my credit card details but then get the error. This occurs twice and have no confirmation on the booking either time. On both the occasions my credit card has been charged and no tickets issued.
I called up the call center first it was killing wait for 9.35 mins before I finally heard a human voice rather than an IVR. Prime thing is that the quality of the executives is so pathetic that they can speak courteous or proper English and rather than giving an assistance try to threaten & intimidate you that your ticket will not be issued. They are denying any issue of ticket just telling me take the refund and go off.
Now here is what I looking forward from yatra: The search result has given me a price for IA flight for INR 2800. I need this ticket at the same price
Dear Sir / Madam,
3 tks booked on following names:
Avtar Singh
Sukhdeep Kaur
Rajdeep S Dogra
No mail confirmation reced till date. Money debited
Journy Dt: 3.12.08 (Delhi to Kolkata)
Code CJY7PA Booking date 29.10.08
Please send e-tkt on above mail ID
Regards,
Avtar Singh
Ph [protected](Jamshedpur)
I have booked my return ticket from calcutta to Hyderabad on 25.02.08 and i am yet to receive my ticket on line or thru my net. I agree there was a spelling mistake in my mail id.hence the ticket may kindly mailed to my above mail id immediately to ease my travel.
Methiram
Voice [protected]
confirmed tickets are invalid after paying in full
I would like to bring to your notice a case of severe negligence on part of Yatra.com, resulting in financial loss and unnecessary harassment to a genuine customer.
I had to travel from Mumbai to Kolkata, and was looking out for good bargains for air fares. I visited various online booking sites and airline web sites with the intention of getting the best deal. I found a few good deals some sites. After evaluation and computation, I found an offer at Yatra.com to be good. Although the ticket was priced higher than some other deals on offer at that time, Yatra.com and ICICI had a 30 per cent cash back offer for ICICI Gold Card holders. So, although I was missing out on cheaper tickets on other sites, I decided to book with Yatra.com and ICICI, in view of the 30 per cent cash-back. I did not know that a horrific surprise was in store for me!
I booked the Mumbai-Kolkata (IC- 675) ticket at www.yatra.com on May 9, 2007, at around 12 noon. After confirming availability online, the site requested for my credit card information and the ticket amount was instantaneously deducted from my card. Later, in about 5 minutes, I received a confirmation email from Yatra.com, thanking me for booking the ticket and providing the flight details. I thought I had just finished one important item on my To-Do list. But the ordeal was far from over!
Somehow, it struck me that I should reconfirm the booking with Indian Airlines. I called the Indian Airlines call centre, and was shocked to hear that there is no booking in my name. As I had received a confirmation from Yatra.com and my card account was also debited, I insisted with the airline official to check again. The airline official reconfirmed that there was no booking in my name.
I tried to get in touch with Yatra.com. Surprisingly, they don’t have local contact numbers. There is a toll-free number accessible only from MTNL/BSNL land lines, and a helping number at the Gurgaon office. This meant paying STD rates for getting help. I decided to correspond through e-mail. I sent them an e-mail informing them that Indian Airlines does not have my booking in their database. I got a prompt e-mail response informing me that my booking has been cancelled due to an error in the Indian-Airlines system. I was shocked and called their Gurgaon contact number. The official insisted that it was a technical problem with the Indian Airlines server. Their mail also said that they tried calling me several times. However, the call register in my phone does not show even a single missed call.
However, a genuine customer has suffered. I have not only lost out on good fares from other sites (These days, fares increase by the hour!), but am also having to go through unnecessary stress and tension, besides the monetary loss. The amount has not yet been credited back to my account.
I cannot understand how a booking can first be confirmed and then again be reversed due to a technical problem. Am not sure where the technical problem occurred, or whether the great deals at Yatra.com are just an eye-wash. Did they get someone who was ready to pay more for the same ticket? Such questions remain unanswered.
I would be grateful if we, through your esteemed publication, can help uncover and answer these questions. I would like to take this up at various forums including newspapers, travel publications and sites, consumer forums and government agencies such as MRTP, so that people are not misled by such advertisements, which appear very good, but are far from true. If required, I am also ready to use RTI and get more information.
Thank you
Regards,
Arkaprovo Chakrabarty
The complaint has been investigated and resolved to the customer’s satisfaction.
I tried to book tickets through Yatra.com. I thought everything was fine until at the end of the booking process the system said tickets were not booked. I went to a different air ticket site and bought my ticket there.
I forgot about the incident until I saw my bank statement with a transaction from Yatra.com for the tickets that were not booked.
I contacted Yatra.com and they told me the money will be credited back to my account in a week or or. It's been three weeks and I am still missing this money on my account.
Dear Dr. Bhatnagar,
We took care of your visa & land (hotel and the tour) part on the above-mentioned Dubai package. The air tickets were not booked from our end. The required immigration details were supposed to be sent directly to the airlines by the air ticket agency you initially booked from. Would request you to kindly raise the concern with the air ticket agency. We only had your flight details while booking the package. We did the needful when you purchased the new ticket for the next day's travel. We hope this helps resolve your concerns.
Best Regards
Team Yatra.com
Date-08.04.2011
From
Dr. G.S. Bhatnagar
Professor
Agriculture Research Station
Umedganj, Kota(Raj.)
To,
The Yatra.com
B-21, Infocity,
Near Hero Honda Chowk
Sector-34
Gurgaon-122001
Dear sir,
This has a reference your holiday voucher dated04.03.2011, whose details are as below-
1- Booking reference:YT428900
2- Booked by: Club Vacation
3- Booking date:10.02.2011
4- Voucher No.:15489
5- Voucher issue date:03.03.2011
In reference to above cited matter, I hereby submit that-
I have been given a trip for Dubai, as per schedule I reached Jaipur Airport on 7.3.2011 to board the flight()G9-Air Arabia and submitted all the relevant paper and boarding pass was issued to me but at Immigration Counter, the officer did not allowed in absence of OK TO BOARD which was to be tagged by your company. Inspite of showing our paper VISA they did not allowed me. The Officer said me that it is the negligence of my trip organizer who have not tagged it our visas. I tried your office to contact but it was not fruit full.
The tour Operator, requested me to purchase new air ticket for the next day ie. 08.03.2011..At last I did the same thing and mailed him the same .with his kind efforts he was able to provide me the valid tickets and I was able to board for Dubai on 08.03.2011.
I hereby submitted that the the additional financial Burdon caused to me may kindly be remitted as below-
1-Cost of purchase of new ticket for Sharjah=Rs.23723/-
2-One day accommodation charges which I could not availed=68070/5=Rs13674/-
3-One day additional stay at Jaipur and transportation=5000/-
4-Compensation on account of additional physical excursions
and psychological harassment=Rs.10000/-
Total=Rs.52397
I hope you will attend my complaint within ten days otherwise I will be free to attain the legal action.
Submitted for necessary action
Your’s truly
Dr. G.S. Bhatnagar
Postal Address:
C-117 Talwandi
Kota (Raj)-324005
(M)[protected]
Hi Vikki Sosa,
We are extremely regretful of the inconvenience faced by you but request you not to worry now that we are here. We'd request you to share your Yatra ref # here so that we can look into our records and get back to you on this ASAP.
Thanks and regards,
Team Yatra.com
Same this happened to me today. I am totally frustrated with YATRA.COM. They confirmed my tickets yesterday & today they sent a mail saying the ticket is cancelled. When called, they give the reason saying the prise at which the ticket was booked was invalid, its a system error. Now whose fault is it ? YATRA SUCKS.
yatra charged money but did not book the ticket!
I bought an international ticket from ay to New York and back on Yatra.com and paid via my credit card an amount of Rs 94184. The amount was charged to my credit card and yatra sent me an itenarary proving the same. Now when I called Air India on the 12th of March I find the ticket was cancelled by the airline as the ticket was not issued by Yatra by the line.
I have been emailing and calling yatra for the last 18 hours with no response. Every time they assure me and nothing happens.
I am supposed to fly on the 12 March night (today) and payed huge sums of money for lodge and business meetings and the ticket has not yet been confirmed by yatra.
This is such a ridiculous case.
NEVER BUY TICKETS FROM YATRA!
Dear All,
I made a hotel booking through YATRA.com for my guests and to my surprise the hotel said that YATRA.com is not paying them the money hence the booking is not confirmed. This is absolutely ridiculous. Now what about my guests? Where do I ask them to stay? I trusted YATRA.com, made the payment and now the booking is cancelled. All my money is lost. I will now be taking up this matter with Consumer court if my money is not given back to me. OTHERS do not make any reservation through YATRA.com. THey are complete liars and cannot keep up to the commitment.
If Yatra representative is reading this, you may reach me at cyberchamp@gmail.com
Regards,
Sidd
I have been charged an amount of Rs.2331.51 dt 6th june to my credit card. No tickets were booked or confirmed during that period and moreover the amount has been opted for payment in 3 EMI's at Rs.777.17
I never opt for EMI payments and I would make full settlement only. I need to know entire details of this transaction.
Replied
non refund of cancelled air ticket
I booked an air ticket through yatra.com on 9/12/2006 booking no KPY6AJ). I cancelled it on 11/12/2006 and i got an e mail from yatra.com that Rs.14050 will be refunded to my credit card. The refund is not yet credited to my card till date (6/3/2007) even after repeated phone calls and emails. Stay away from Yatra.com!
The complaint has been investigated and resolved to the customer's satisfaction.
Greetings from Yatra.com!
We regret the inconvenience you have gone through. We would request you to kindly share your registered email ID and amount debited at forums@yatra.com to enable us to assist you.
Regards,
Yatra Care
Greeting from Yatra.com!
We would like to inform you that cancellation was done online and for refund mode of payment was selected as Yatra e-cash and same has been credited in your Yatra account.
Thanks
Yatra Care
In flight ticket i didn't got my airport name now tell me from where should I get !
I book ticket for 9 person my payment already debit from my account but I did not rcv my ticket.
New delhi to guwahati
Air India evening 4:15 flight
Number [protected]
I booked ticket on yatra but transection is done but ticket not booked. I booked bus from junagadh to Ahmedabad airport on 25 July and date of journey is 28 July Sunday.
I booked 3 train ticket in Rajdhani exp. My money deduct but I did not got any message and any ticket.
I need my money today immediately
My air ticket cancel and my refund not reachable my account my flying date 19 11 2018 my cancellation reference number [protected]
My refund not reachable my account please my refund received my account
I booked a hotel online on Yatra and now I called at hotel and he is saying that your booking is not confirmed and you will not get rooms on your date and they are saying that u should connect to Yatra .com and Yatra customer support number is wrong and they are not replying to any of my mail what should I do?
Their employee dipanshu gulati was in much hurry than me to explain me the-international holiday packages to Bali. He was not interested in explaining me different offers available by the company.
Highly disappointed.
i Mr. Dalbir Singh had booked a flight ticket to Kolkata on 27 April 2017 by Air India Flight No. AI-525 for 29 April 2017 to be departed @ 06:00 hours with BOOKING REFERENCE NO. [protected]. Later, due to unavoidable circumstances I had to cancel my ticket on 28 April 2017 @ 13:16 hours. But till date i.e., 25 Oct 2017, the amount for the cancelled ticket has not been refunded. The reasons are best known to you for the delay in refunding the amount. If the amount for the cancelled ticket is not refunded within 07 days from today with penal interest, I am forced to take legal recourse againt yatra.com and also approach press and other electronic media to complain for the inappropriate delay in refunding the amount. Awaitng a positive reply with in the stipulated time please. The photo copies of BOOKING and CANCELLATION print outs are enclosed here with.
Yatra Online Reviews 0
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Yatra Online Contacts
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Yatra Online phone numbers+1 (860) 200-0800+1 (860) 200-0800Click up if you have successfully reached Yatra Online by calling +1 (860) 200-0800 phone number 2 2 users reported that they have successfully reached Yatra Online by calling +1 (860) 200-0800 phone number Click down if you have unsuccessfully reached Yatra Online by calling +1 (860) 200-0800 phone number 1 1 users reported that they have UNsuccessfully reached Yatra Online by calling +1 (860) 200-0800 phone number33%Confidence scoreDomestic Flights+1 (860) 200-0500+1 (860) 200-0500Click up if you have successfully reached Yatra Online by calling +1 (860) 200-0500 phone number 0 0 users reported that they have successfully reached Yatra Online by calling +1 (860) 200-0500 phone number Click down if you have unsuccessfully reached Yatra Online by calling +1 (860) 200-0500 phone number 0 0 users reported that they have UNsuccessfully reached Yatra Online by calling +1 (860) 200-0500 phone numberInternational Flights+1 (860) 200-1800+1 (860) 200-1800Click up if you have successfully reached Yatra Online by calling +1 (860) 200-1800 phone number 0 0 users reported that they have successfully reached Yatra Online by calling +1 (860) 200-1800 phone number Click down if you have unsuccessfully reached Yatra Online by calling +1 (860) 200-1800 phone number 0 0 users reported that they have UNsuccessfully reached Yatra Online by calling +1 (860) 200-1800 phone numberDomestic Holidays+1 (860) 200-0900+1 (860) 200-0900Click up if you have successfully reached Yatra Online by calling +1 (860) 200-0900 phone number 0 0 users reported that they have successfully reached Yatra Online by calling +1 (860) 200-0900 phone number Click down if you have unsuccessfully reached Yatra Online by calling +1 (860) 200-0900 phone number 0 0 users reported that they have UNsuccessfully reached Yatra Online by calling +1 (860) 200-0900 phone numberInternational Holidays & Hotels+1 (860) 200-1000+1 (860) 200-1000Click up if you have successfully reached Yatra Online by calling +1 (860) 200-1000 phone number 0 0 users reported that they have successfully reached Yatra Online by calling +1 (860) 200-1000 phone number Click down if you have unsuccessfully reached Yatra Online by calling +1 (860) 200-1000 phone number 0 0 users reported that they have UNsuccessfully reached Yatra Online by calling +1 (860) 200-1000 phone numberDomestic Hotels+91 955 580 0800+91 955 580 0800Click up if you have successfully reached Yatra Online by calling +91 955 580 0800 phone number 9 9 users reported that they have successfully reached Yatra Online by calling +91 955 580 0800 phone number Click down if you have unsuccessfully reached Yatra Online by calling +91 955 580 0800 phone number 9 9 users reported that they have UNsuccessfully reached Yatra Online by calling +91 955 580 0800 phone numberCustomer Service
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Yatra Online emailsforums@yatra.com100%Confidence score: 100%Supportintobservice@yatra.com100%Confidence score: 100%International Flightshotelservices@yatra.com100%Confidence score: 100%Domestic Hotelholidays@yatra.com100%Confidence score: 100%Domestic Holidaysrail@yatra.com100%Confidence score: 100%Rail Supportbus@yatra.com100%Confidence score: 100%Bus and Cab Supportcabs@yatra.com100%Confidence score: 100%yatramanagement@yatra.com100%Confidence score: 100%rajesh.bhanot@yatra.com99%Confidence score: 99%manish.amin@yatra.com99%Confidence score: 99%executivesabina.chopra@yatra.com98%Confidence score: 98%executivesupport@yatra.com97%Confidence score: 97%support
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Yatra Online address11th Floor, Tower B, Unitech Cyber Park, Sector 39, Gurgaon, 122001, India
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Yatra Online social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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Same version of the incident repeated by YATRA.com:
Dear All,
I made a hotel booking through YATRA.com for my guests and to my surprise the hotel said that YATRA.com is not paying them the money hence the booking is not confirmed. This is absolutely ridiculous. Now what about my guests? Where do I ask them to stay? I trusted YATRA.com, made the payment and now the booking is cancelled. All my money is lost. I will now be taking up this matter with Consumer court if my money is not given back to me. OTHERS do not make any reservation through YATRA.com. THey are complete liars and cannot keep up to the commitment.
If Yatra representative is reading this, you may reach me at cyberchamp@gmail.com
Regards,
Sidd