Menu
For Business Write a review File a complaint
YouTube Customer Service Phone, Email, Contacts

YouTube
Reviews and Complaints

www.youtube.com

Learn how the rating is calculated

4.3 20 Reviews 1220 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

YouTube Complaints 1220

ComplaintsBoard
S
11:23 am EDT

YouTube false & misleading youtube video

To whom it may concern:

I wish to lodge a complaint. We came across the attached video today, https://www.youtube.com/watch?v=qkFFus5Ox2E, which purports to offer a $50 coupon off of the price of my company's products. We have no such coupon program and have not authorized any of third party to offer such a coupon on our behalf.

Accordingly, we demand that you immediately pull this video from YouTube. It is false and misleading as well prone to create consumer confusion and, in turn, tarnish my company's good will.

Thank you.

Scott Familant, Esq.
VP, Special Projects
New Sensor Corp. (d/b/a Electro-Harmonix (EHX))
55-01 2nd Street
LIC, NY 11101
[protected] ext. 938
[protected]@ehx.com

Read full review of YouTube
Update by Scott Familant
Oct 29, 2018 11:24 am EDT

To whom it may concern:

I wish to lodge a complaint. We came across the attached video today, https://www.youtube.com/watch?v=qkFFus5Ox2E, which purports to offer a $50 coupon off of the price of my company's products. We have no such coupon program and have not authorized any of third party to offer such a coupon on our behalf.

Accordingly, we demand that you immediately pull this video from YouTube. It is false and misleading as well prone to create consumer confusion and, in turn, tarnish my company's good will.

Thank you.

Scott Familant, Esq.
VP, Special Projects
New Sensor Corp. (d/b/a Electro-Harmonix (EHX))
55-01 2nd Street
LIC, NY 11101
[protected] ext. 938
scott@ehx.com

Hide full review
ComplaintsBoard
N
7:34 pm EDT

YouTube prager u propaganda advertising

Please stop showing PragerU propaganda advertising. I am very offended by the brain washing propaganda that they push. It's one thing to let them have a channel that I can ignore and thumb down. But to let them pay for slots that I can't avoid or criticize is too much. I would rather let Alex Jones keep his channel that I can ignore and thumb down ( freedom to speech) then let Prager U advertise. This speaks volumes to what YouTube will allow if they are paid enough which speaks volumes to their ethics and true intent. A fix for this is to have a high standard of censorship with advertising and get off content creators backs. YouTube should be about the content not the advertising otherwise what's the point

Read full review of YouTube
Update by Norman Different
Oct 28, 2018 7:49 pm EDT

I do not condone Alex Jones he is propaganda. But I am for the right to freedom of expression and opinion. I believe that his channel was insight to what's wrong on the Internet and society. censorship can just push these things underground and add fuel to his sick fire... He needs help not something to fight. Prager U, on the other hand, is the machine and needs to be taken off. money shouldn't supply opinion. This is a very dangerous game YouTube is playing by allowing advertising and censoring content creators... In my opinion it shouldn't be.

Hide full review
ComplaintsBoard
J
2:38 am EDT

YouTube supermariologan

1. Can they use these SuperMario Characters legally in this manner?

https://m.youtube.com/watch?v=y0tvZTR1ar8

2. As little kids are watching this content, shouldn't you be flagging it as Adult...given the cussing 🤬 and inappropriate humor for kids?

https://m.youtube.com/watch?v=h1iAdAGtCHY

3. Isn't this racist or at the least culturally incompetent and insensitive content?

https://m.youtube.com/watch?v=N9IUILHpuaM

Read full review of YouTube
Hide full review
ComplaintsBoard
R
1:15 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube adverts

Hi please look advertising policy; YouTube is not a pleasure to watch anymore with all the adds! I can live with, and I think most people too, a 15 second add after every song or preferably after every 3rd song, but please - does it have to be a 10 minute add after every song? I understand you have to be a commercially viable company, but don't get annoying. Thank you very much Riaan

Read full review of YouTube
Hide full review
ComplaintsBoard
J
6:08 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube I am complaining about someone removed some "the good doctor" videos on youtube with no reasons.

Some "The Good Doctor" videos have been removed by user recently with no reason. Three videos were removed between October 21 to 23, 2018; one Paige Spara's biography was removed on October 25 or 26, 2018. One "The Good Doctor" "Shaun and Lea" music video was removed today, October 27, 2018.

The captions of these videos are "The Good Doctor S2x03 I shouldnt have told you to go away" "The Good Doctor S2x01 Lea returns" or "The Good Doctor S2x01 Lea is back" and "The Good Doctor S1 Shaun and Lea"

This person will keep doing that until YouTube stops her. Thanks.

Read full review of YouTube
Hide full review
ComplaintsBoard
J
8:34 pm EDT

YouTube commercial

I am sick to death of all the [censored]ing advertisements on every [censored]ing video I watch.
I'm sick to death of watching that stupid [censored] writing her term papers and I don't give a flying [censored] what some silly [censored] did with Wix!
You need to remember that YouTube was started without any of this [censored] and now it like a terrestrial television channel for [censored] sake cut back the [censored]!

Read full review of YouTube
Hide full review
ComplaintsBoard
E
1:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube streaming 4k buffering issue

This is something I am racking my brain over trying to solve the issue. I have gigabit internet speed, so more than fast enough. Since yesterday, YouTube 4K videos have been buffering and starting and stopping. They stopped starting at 4K, 2160p, only HD. When I try and force the Auto setting of each video to 4K, 2160p, the videos do not play all the way through without buffering, starting and stopping.

This is the main reason why I have my Roku Ultra 4640x device, for YouTube 4K videos! I have heard many complaints about this. I have tried everything. I have updated the Roku to the most current version. Enabled playback video debugging, set the minimum playback speed to maximum, and removed the YouTube app and reinstalled it. Nothing works. This is happening with wireless and ethernet connections to the modem.

But 4k videos play just fine on my PC. Pleas help! I do not want to go to another device manufacturer. This is a big selling point for me.

Since neither Roku or YouTube is willing to help me with this, and the posts go back to one year on Roku and September for YouTube, I am beyond upset. I have been a HUGE supporter of the Roku for over 5 years now always upgrading to the next version when it comes out, but this is a big deal breaker for me if I cannot play YouTube 4K HDR videos without buffering.

I even changed the settings in my Roku to lower video settings and the 4K videos still keep buffering on most of them. RIDICULOUS! What is the point of having these devices for the main purpose of 4K HDR content if we have buffering issues? I even upgraded to GIGABIT internet recently and the problems STILL persist! So I know this is definitely a YouTube issue! PLEASE FIX YOUR PROBLEMS GOOGLE/YOUTUBE! Quit throttling 4K/4K HDR content. I need help to fix this!

Read full review of YouTube
View 0 more photos
Update by ErnieColorado1
Oct 25, 2018 1:05 pm EDT

I can be reached at erniecolorado1 (at) gmail (dot) com. Any help and solutions will be appreciated. Thank you.

Hide full review
ComplaintsBoard
G
8:47 am EDT

YouTube constant gambling advertising & censorship

It appears that a significant portion of the ads that appear during videos are gambling ads. This is extremely frustrating in many respects.
Furthermore YouTube's recent censorship of many channels and videos for inexplicable reasons. This censorship considered in conjunction to above advert barrage lends one to consider whether you at YouTube have any perspective worthy of note.
Just hide behind the web and make it up as you go along.
I am someone who actually gambles, unlike many if your subscribers and viewers, yet I still am aware that this is a total disgrace on YouTube's part.
Also your notion of "advertiser friendly material" should be inverted to non human friendly advertising.
Pathetic.

Read full review of YouTube
Hide full review
ComplaintsBoard
D
11:33 pm EDT

YouTube commercials during videos

Hi there. I have to complain about the amount of commercials shown in all video content. I was watching a 10 minute video and 6 commercial were shown. That's so disruptive and redundant because they were mainly the same advert. Is this what you are doing to make people switch to a paid subscription, blasting you're viewers with advertising? That's just classless. At least on tv the commercial come at predetermined time when the program isn't disturbed, whereas your adverts cut off content at any point with no rhyme not reason just to piss everyone off. How is it that people who are looking to cut the cord from conventional television advertising and looking to youtube as an alternative, are forced to watch seemingly randomly placed repeated adverts that totally disrupt the flow of what we are watching? How disappointing and off-putting.

Read full review of YouTube
Hide full review
ComplaintsBoard
M
11:22 am EDT

YouTube music

I live in the UK, and resent having to pay £13.99 pm for the You Tube Music service that is provided to US subscribers for only $9.99. Furthermore, the price advertised and reported on at UK launch in June this year was £9.99pm. Are you claiming that YouTube has added 40% in value to the service since then to justify this? I think not!

Seriously, I would like to subscribe, but NOT at that price which is unfair to the consumer and smacks of profiteering.

Read full review of YouTube
Hide full review
ComplaintsBoard
S
10:57 am EDT

YouTube technical sagar

He always put fake hacking tricks
he says that he is a ethical hacker, but always shows fake videos by showing some or the other computers mysterious tricks
he always abuses some youtube channel creators namely "technical guruji", "gaurav choudhary" etc because he is jealous of him
he is a fraud promoter
he shows the viewers that from a website which is actually fake "www.openupcase.com"that we can earn money from clicking some subtitles
he also shows for winning the game we have to spend/ put some bitcoins and after that you can win $200 etc. which is actually fake. I got news that fake website is of mr. Erene
and mr.erene spends $700
mr.erene also tries to bribe "technical guruji" for its promotion of $1000
but guruji refuses to take the bribe

so I would politely request youtube company to bann "technical sagar"

Read full review of YouTube
Hide full review
ComplaintsBoard
C
11:13 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube inappropriate advertising

My child was watching Eiterbeule. It's a minecraft channel. Adverts for the film Halloween kept on coming up. Halloween is a horror film and definitely an 18.

Why is this ad being shown inconjunction with minecraft videos?

Most children that play minecraft or are interested in minecraft are definitely not 18.

This is extremely irresponsible from youTube to allow this.

My children will not be allowed near youTube in the future.

Read full review of YouTube
Hide full review
ComplaintsBoard
D
10:40 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube commercial segment aired prior to a video

Im not a parent. Still, I worry about content suitable to younger children. Whether that commercial just scares them or has a lasting effect, even a trauma. So let me share with you what happened.

Grant it, I am 40 years old and I pretty much can handle any content put in front of me. But what if this was a child? So I decided to go to YouTube and look up something related to Disney. And as always they play 30 second commercials before our selected video.
However, it was a movie trailer about the upcoming movie Halloween. A very strong set of clips where the main character is murdering and terrorizing people. I began to wonder, " How does such a horrific graphic clip play just before a kid friendly Disney video comes on?" Who is supervising this on your end?
Now if the commercials are on auto pilot or run random, my next question is "WHY?".
Our kids grow up with the tv for a nanny. I strongly believe everything they see will have a tremendous impact on them. Or some videos will traumatize our younger You Tubers, and need to be controlled better.
What do you think? Now, Im not looking for an apology. Im wondering what a socially responsible company like You Tube will do to change things.

Davian C.
Miami, FL

Read full review of YouTube
Hide full review
ComplaintsBoard
B
10:32 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Dear Sir/Madam, May I bring your attention to the You Tube channel "A Foreigner in the Philippines"? This channel belongs to two people named Terence and Beth Flannery, aka Terence and Beth Martin. The channel is being used to solicit cash funds for an illegal charity in the Philippines. This is against the law and although they were warned by the...

Read full review of YouTube and 29 comments
ComplaintsBoard
S
7:25 pm EDT

YouTube advertisements

Stop showing me daily wire ads. I've reported them on many occasions. Daily wire is [censored]. You have all my view history.why would you degrade your product by trying to push those [censored] ads on me?

These ads stick out like a sore thumb and you should already know that I don't want to see them. Knowing that you advertise them makes me dislike your product.

I have now spent 10 minutes worrying about making a complaint instead of watching your videos. Stop giving me the daily wire ads

Read full review of YouTube
View 0 more photos
Hide full review
ComplaintsBoard
N
10:20 pm EDT

YouTube youtube

10:00-10:10 the whole site wasn't accessible and we checked with multiple people to make sure it wasn't just the WiFi and all Over
the United States you tube was down and I would like to know why this happened so email me nathannst.[protected]@icloud.com and please explain this also this messed up so many people's opinions on YouTube and made them not rate it 5 stars mentaly and this is a serious problem for YouTube and the should USA so please email me or texte me @ [protected]

Read full review of YouTube
Hide full review
ComplaintsBoard
H
9:18 pm EDT

YouTube youtube actually working

The videos aren't loading and nothing fixes it. Youtube has never done this to me before, it had always worked just fine, until today. I just got home and it won't load. This needs to be fixed. I am not very happy that your app isn't working. I could care less about it glitching on views or whatnot but this is not okay. I can't enjoy the app the way I wanted to because of this malfunction. I think highly of the app and of how it works but not so much right now. Please please fix this. Thanks!

Read full review of YouTube
Hide full review
ComplaintsBoard
M
9:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube youtube not working

I logged on to my account once I got home from school and went onto YouTube as its my daily routine. The only problem is that today right now at 7:02 PM Pacific Daylight Time, its not working. I tried it on both my Iphone and my computer and neither of them work. I just wanted to let you guys know that You Tubes not working for me and might not be working for others.

Read full review of YouTube and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
S
S
shaneD4lyfe
US
Oct 16, 2018 9:26 pm EDT

that’s the tea sis.

ComplaintsBoard
C
9:16 pm EDT

YouTube Race and religious discrimination

I am Argentinian. I follow different religions, but not the traditional ones. I have noticed today that many African and South American religions videos have been blocked. You should not do that at least in Argentina, because our constitution in the code 14 allows the freedom of faith and religion to all the citizens. This is very bad and is racist! I want further explanations about this and how YouTube is insulting our beliefs and freedom

Read full review of YouTube and 1 comment
Hide full review
1 comment
Add a comment
C
C
Chris1977
US
Oct 16, 2018 9:49 pm EDT

Most social media sites are ran by a bunch of liberals. You say something that supports Trump, they'll shut you down. Probably what happened.

ComplaintsBoard
D
9:05 pm EDT

YouTube youtube is down

Everytime i try to get on it it wont work it says network error 505 and i have restarted my phone turned data and wifi on and on and i have restarted and everything the video will sometimes pop up but will say video timed out i tried a bunch of diffrent ones but it wont work what is wrong? I have turned off my phone 3 times could you please get this fixed i have nothing elce to do i am very bored please help quick thankyou.

Read full review of YouTube and 2 comments
Hide full review
2 comments
Add a comment
B
B
bystander1
US
Oct 16, 2018 10:31 pm EDT

I think it is working again now

S
S
shaneD4lyfe
US
Oct 16, 2018 9:28 pm EDT

me too sis

YouTube Reviews 0

Looks like YouTube has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent YouTube, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About YouTube

Screenshot YouTube
YouTube is a video sharing platform that has revolutionized the way people consume and share video content. It was founded in 2005 by three former PayPal employees and was later acquired by Google in 2006. Since then, it has grown to become the second largest search engine in the world, with over 2 billion monthly active users.

The platform allows users to upload, share, and view videos on a wide range of topics, from music and entertainment to education and DIY tutorials. It has become a hub for creators, influencers, and brands to connect with their audiences and build communities around their content.

One of the key features of YouTube is its algorithm, which uses machine learning to recommend videos to users based on their viewing history and interests. This has made it easier for users to discover new content and for creators to reach new audiences.

YouTube has also become a major source of revenue for creators, with the platform offering various monetization options such as ads, sponsorships, and merchandise sales. This has led to the rise of a new generation of content creators who have turned their passion into a full-time career.

In recent years, YouTube has faced criticism for its handling of controversial content and its impact on mental health and well-being. However, the platform has taken steps to address these issues, such as implementing stricter community guidelines and providing resources for users to manage their screen time.

Overall, YouTube has had a profound impact on the way we consume and share video content, and it continues to be a major player in the digital landscape.
How to file a complaint about YouTube?

Here is the guide on how to file a complaint or review about YouTube on ComplaintsBoard.com:

1. Log in or create an account
- Start by logging into your ComplaintsBoard.com account or create a new one if you don't have an account yet.

2. Navigating to the complaint form
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, found at the top right corner.

3. Writing the title
- Summarize the main issue with YouTube in the 'Complaint Title' section.

4. Detailing the experience
- Provide detailed information about your experience with YouTube, including key areas of concern, any transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching supporting documents
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps to effectively file a complaint or review about YouTube on ComplaintsBoard.com.

Overview of YouTube complaint handling

YouTube reviews first appeared on Complaints Board on Sep 18, 2007. The latest review NFL and Base YouTube TV was posted on May 31, 2024. The latest complaint Russian Propaganda advocating cyber war and death was resolved on Mar 18, 2022. YouTube has an average consumer rating of 1 stars from 6507 reviews. YouTube has resolved 29 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.6
8453 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. YouTube Contacts

  2. YouTube phone numbers
    +1 (650) 330-0100
    +1 (650) 330-0100
    Click up if you have successfully reached YouTube by calling +1 (650) 330-0100 phone number 3 3 users reported that they have successfully reached YouTube by calling +1 (650) 330-0100 phone number Click down if you have unsuccessfully reached YouTube by calling +1 (650) 330-0100 phone number 3 3 users reported that they have UNsuccessfully reached YouTube by calling +1 (650) 330-0100 phone number
    +1 (650) 253-0000
    +1 (650) 253-0000
    Click up if you have successfully reached YouTube by calling +1 (650) 253-0000 phone number 3 3 users reported that they have successfully reached YouTube by calling +1 (650) 253-0000 phone number Click down if you have unsuccessfully reached YouTube by calling +1 (650) 253-0000 phone number 1 1 users reported that they have UNsuccessfully reached YouTube by calling +1 (650) 253-0000 phone number
    +1 (212) 843-8308
    +1 (212) 843-8308
    Click up if you have successfully reached YouTube by calling +1 (212) 843-8308 phone number 0 0 users reported that they have successfully reached YouTube by calling +1 (212) 843-8308 phone number Click down if you have unsuccessfully reached YouTube by calling +1 (212) 843-8308 phone number 0 0 users reported that they have UNsuccessfully reached YouTube by calling +1 (212) 843-8308 phone number
    Staff Editor
    +1 (989) 725-8119
    +1 (989) 725-8119
    Click up if you have successfully reached YouTube by calling +1 (989) 725-8119 phone number 0 0 users reported that they have successfully reached YouTube by calling +1 (989) 725-8119 phone number Click down if you have unsuccessfully reached YouTube by calling +1 (989) 725-8119 phone number 0 0 users reported that they have UNsuccessfully reached YouTube by calling +1 (989) 725-8119 phone number
    Office Staff
    More phone numbers
  3. YouTube address
    901 Cherry Avenue, San Bruno, California, 94066, United States
  4. YouTube social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 01, 2024
YouTube Category
YouTube is ranked 3 among 45 companies in the Websites category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.