Zameen.com
Reviews and Complaints

London property office in Gulzar e quaid rawalpindi are tupical liars,posting properties and inviting people to their office but when you reach their office they simply say it's not available in mentioned price..

My father purchased green appartments one bed flat through zameen.com on cash otherwise this project are on installments at the time 9f possession sale person Abdul mueed can't be come developer sheikh aitsham provide possesion to my father after residence in flat developer blackmailing about documents that does not provide sales deed and before signing the file my father ask a developer can you read the terms and condtion developer said these term's and conditions does not apply of you then my maroon father sign it on this file after sign the file developer blackmailng to my father about term's and condition my father paid first month maintence charges but don't anyone' service cannot be provided it by society like water plant shops can't be exist in this project but zameen.com said humanity center as soon as possible contorted it but they are lier I req you plz refund my father amount my father was disable and they invented full life livelihood

Assalamualilkum

Zameen is working with one of the apartment project in Lahore on raiwind road with the name of Alhayat Residentia.

One of the dealer from zameen was dealing with me over this project. He told me pay token to hold the unit and if you change your mind we will return your money back. I trusted the guy and paid the token. Afterwards I met few people to check the reviews of the project and they were not good at all. I asked that zameen guy I don't want to move forward because of the reviews. He tried his best so that I invest in this project but I didn't listen to him and told him I need refund asap.

Now Zameen guy start manipulating me that it will take 45 days in order to get the cheque from the builder which he didn't tell me in the first place. He was like you didn't ask me and I gave you favour etc etc What a immature act!

You work in zameen and you have to give complete information to your clients. But he mislead me! Now it's been more than a month I am asking him for my refund all he has are the excuses. I tired to contact developers directly they are like owner Bajwa Sab are not coming he is not signing the cheques etc etc. [censored]!

I am badly stuck with zameen and this fraud project. Both are not trust at all. It's my serious COMPLAINT against both of them. Please concerning people take action asap.

For the people I would say don't invest anything with zameen.com or don't trust them. They are fraud if they say they will do this and that don't believe them. All they would do is manipulation.

Thanks and Best Regards,

Hassan Haider Jalanderi

Lahore

[protected]

(Agent Agent: Aqib Ali from Lahore)

Project name: Alhayat Residentia

Raiwind road Lahore)

I have bought one unit of PKR 1.2 million in zameen ace homes Islamabad unit number 9 street 22 and two years investment I have paid my all installments in advance of rupees 25lakhs. I am after the team from last one year to give me my receipts they never give any receipt to me. This year Inflation goes high as I paid all payments in advance except only the possession of Rupees 20 lakh but they send me notice of 26 lakh more payment. After I send my family to the site to see the construction they are making very poor destructive structure. I told zameen team that handover me as it is now i will and will complete my home they are blackmailing me to pay more to handover to me. I am female and every single rupee is hard earn money of mine I am supporting my family. I want my unit as it is now and want to complete my own.

The major reason are mentioned below:

The beams are not straight.

The leakage on the first rough lenter

Some of the walls are not straight

No stairs for the roof

The height are not enough we cannot do well ceilings

Charging high inflation even i paid all payment before the payment revisions

HUMA JAVAID

[protected]

I booked a plot during covid in palm dreams through "Ahmed Ali Shah from Quetta and Naresh Kumar from Hyderabad". After two years when I asked for update, they said my plot has been alotted to someone else without my permission. Then I asked for "Refund" and filled the refund form as well but since then naresh kumar is not responding at all.

We would like to inform you that we submitted refund case to zameen.com sales officer at january 2022 but still dont receive cheque. several time coordinate with sales offcier but he pro-long and time pass. kindly look into issue and resolve. my email id is a.b.[protected]@gmail.com

We book shop but due to some issues don't continues and cancel the shop. We submitted refund form and approx.3 month completed but still don't receive REFUND amount.

Arahad Malik

[protected]

I purchased an apartment in Zameen marketed project Forest that is located at Nathiagali. They miss-guided me all the time until I paid 2.4 million PKR. Upon reception of sales agreement all conditions were against buyer so I refused to sign that agreement and asked for refund. Its more than 8 months now I am following the issue of refund and I have not received any guidance or response. I meet several officials in Zameen’s office at Islamabad and they all do commitments but no follow or updates are provided. It is extremely unprofessional company and I would recommend everyone to stay away from it. If you want to buy property, buy directly from owners and not marketing agents like Zameen those don’t own anything.

I complained about my issue to the relevant departments before mentioning my issue here and they have just protected their management because management comes first.

I am attaching the picture of the email in which i talked with the Management about the whole scenario, kindly find the attachments, please.

So the HR Manager of Zameen MR OSAMA ADIL asked me to talk on call and over the call, he mentioned many things but i am mentioning some main things here. And if anyone needs the call recording i also have that:
1- He mentioned that we preferred references to talent.
2- He also mentioned that the words of HOD (Head of Department) are useless in front of HR's email. If HOD said something that doesn't matter until the HR team confirms that on email.
3- He also said that reference is more important than experience and talent.

So here are some questions that if HOD words don't matter then he should give resign from the company.

Another thing is if references are more important than experience and talent then why we are wasting money and time to get experience and degrees.

Dear sir
I have emailed to you many times and thank you for responding but your promises are not fulfilled.
I booked a unit H17-20in GCC Lahore on 26 April 2021 and completed my full payment Rs. 1, 36, 40150/ on 5th May 2021. Payment receipt # 16844 .Later on I came to know this project is stopped . It's about 7th month ago my money is stuck in your banks.
I contacted many times and visited about 6 times to your Islamabad office for refund but every time your team member promised to me for another project . I signed refund application on 28 Aug. but suddenly after that on Sep.9 I recieved "rent" in my bank account for an project for which I did not signed and was not agree. I called to Mr. Aamir and asked to stop this rent.
Zameen promised to me to solve my problem and i request you to refund my money as early as possible along with mark up. I have trust on Zameen .com and already have invested in two other projects ACE Mall and River Courtyard . But Im sorry some team members of your company are creating discomfort and mental torture for the client.
Thanking you
Basharat Munir [protected]

A few weeks before I have published an advertisement at Zameen.com of my plot for Emaar. Today while I was looking at other ads for Emaar, I noticed that some estate agency with the name of REAL SPOT ESTATE took my email ID and my name to publish my plot details with their name without taking permission from me which is highly unethical and unacceptable. I would request you to kindly remove this ad and blacklist this estate agency. The advertisement Id is Zameen - ID33626316. Thank you

Dear Sir,

Few months back I join zameen.com and bought few hot adds, I was told by your staff shoab Islamabad and Rashid Minhas lahore that they will provide me the best services, but this was totally wrong and deceiving statement, even paying for hot add credit, I was unable to post an add for two weeks, I called them several time to help with my issue but the help came very late and the property I wanted to sell/buy was gone, so I quit zameen

Now again after few months, I wanted to try zameen and contacted your staff, Mr shoab again promised best service and Rashid Minhas called me personally and asked me to buy his zameen package and promised me to provide best services, I agreed with him and told him let me buy first few hot add credits and I will check your service, so I paid the money, guess what happened after receiving my money all of a sudden my account was blocked and I am unable to post any free or paid add anymore,

Now for the ladt two weeks my account is blocked and I cannot post an add, I informed several time to shoab Islamabad and Rashid Minhas lahore but they do nothing, they always start talking about their packages that if I buy their zameen package, I will not see these type of problems, i told them to provide me at least normal service first atleast for what I already paid and then I will buy your package, but they are not interested in that,

Please unblock my account or at least return my money if you cannot provide services without buying your packages,

You need a responsible staff and not scamers.
Thanks

Dear sir,

I have recently booked a unit in 68 High Street Islamabad through zameen sales representative under booking form 68HS-1321748 dated August 4, 2021 and accordingly transferred total amount of PKR. 2, 550, 000 to the account # 1337296 in JB Bank with account title of "Zameen Medellion Pvt Ltd". The total amount was directly transferred from my RDA account in 4 transactions.
During the time, due to medical emergency, I reached sales team of this project with whom I was in contact for long period and explained my genuine reason and request to cancel the booking and proceed for urgent refund. This request was made on 9 August direct to the sales team. Unfortunately, I am completely not being responded since then despite numerous calls and whatsapp texts, even my phone calls are not being attended anymore.
Being my first experience with Zameen, I was very excited to experience a professional customer care and long-term relation with Zameen, but this instance has made me very disappointed.
I kindly request you to urgently look in to this matter and refund my initial deposit of stated amount as I am in a urgent medical need.
I am available at below stated number for any further details you may need.

Kind Regards,

Adnan Latif
+[protected]

I Have purchased two units from zameen developments, in mall 35 and Unit in zameen ace homes. I had been paying my installments on time till last year, until the pandemic hit our country. My monitory situation has been greatly affected due to which I could not pay my monthly installments regularly. I have received notifications from ZD that they are going to cancel both my units, with a huge penalty. I request them to please waive off my penalty and cancel my unit, I want to shift that money to my unit of zameen ace homes. Since my home is my first priority and with no money to cover my expense, I will be highly obliged if you could help me in the situation. Things have changed and I cannot bear a penalty of that huge amount. I hope zameen will keep me in their trust and help me out in my difficult time.But they didn't help me out and deducted my money I am very disappointed from their bad attitude they are greedy and fraudulent its my bad experience to invest with zameen.com.They also started their construction late And delivering time will be late.

[protected]@gmail.com
Kindly contact me on this email Id so that I can forward all the problems related to my issue. I have been wronged by the members of Zameen.com and all I ask for is justice.
For forty five days I coordinated with your team members so that my ads can be effectively posted but not a single ad was done so aptly. There were problems with figures, content, subject, descriptions etc. I kept having them edit it for 45days but they failed even then. I want to lodge complaint against zonal manager, mr.Noman Akbar, a highly unprofessional individual who knows not how to cater to the clients needs. Mr. Zaraq and Mubarak Hussain had no clue of how to post ads. Asim Saeed or Mansoor Shamsi failed to resolve my issue, rather blocked my email ID even though I had requested to finally close the matter through a one to one. Is that how you end up treating your clients?

Applied for the refund about 1.5 months ago and its still not refunded.

Contacted zameen e support about two weeks ago but still i can not see any progress .

amount of 100, 000 pak rupees was paid via cheque for the project "Gulberg City Center " for the unit H5-04 .

Sales agent initially informed that the token money will be refunded right at the door step on a single call but that was a lie and now i am not getting any response from the zameen team and its sales person.

I have booked a unit in the plaza through one of the the staff named Mr Aun Sajjad, who is based in UAE . He used to call me alot and finally convinced me to book a unit and later referred to Mr Sheiraz Kiani in Islamabad office. My wife met them and booked unit and paid as they told. The contract never arrived till i reminded them multiple times. Finally the draft was in contrast to payment plan discussed and mailed to me. I again pointed out that and it took almost more than month for them to revert back.
The contract they sent me, was seen by my Lawyer and he raised many objections, i highlighted ti both of them and asked them for refund as they told me before booking.
To my surprise, their reactions are changed, they are not dealing now as expected by the professional compnay could do. Mr Aun doesnot answer my calls despite promising to call me
Mr Sheraz from Islamabad sent me watsapp message i processed (without our signatures) and you will be notified after approval in 20 to 30 days and no more answers.
No one did effort to discuss my Lawyer's objections to smooth out contract and even dnt bother to attend my call. I expect from the platform to please address this issue ASAP before i seek my legal ways. And the agents should learn to treat the clients professionally . With this behaviour how can they expect a person would deal further. My experience this time would not be allowing me to deal on any other project with Zameen. I think thats loss at both ends, company as well as client who trust to invest with you.
Kindly sort this out.
Kind regards
Many thanks

Dr Muhammad Adeel butt
+[protected]

Dear sir,
As there is a spread of Covid -19, Government has announced many orders relating restriction and limitation of its law Conditions .It is therefore requested that kindly pay attention towards area garbages and other municipal services.

I came in personal to ur office in Lahore from USA spoke with Nabeel and he have told us that we have to pay $ 390000. 00 with everything is included. Know when we Received the Documents and we noticed that he have increased the amount by $ 490000. 00 which I have no clue and idea at all. I am very disappointed by your company have fraud employees or who ever is making paperwork. I want this to be Resolve as soon is possible and I want your company to take responsibility of make false statement to there client and I want your company to make a discussion right and be honest with there out side county customers. I don't want this to be done this way I want Nabeel to responsibilitie as a Zameen. Com employees to his customers lies and need to learn the lesson by Let him go from his job so he won't do something like that to other customers. Thank you

Respected All

It is to bring under your kind notice to our issue, as we are doing business with your company for more then two years, sir as i am complaining about the miss commitment of your staff, as they committed us for deployment of electric board it was committed almost seven months back, after a long waited time they just send us skin for our boards and said us to do lights and rest by your own, as the commitment i already mention is not made to be happen.sir this thing is very disturbing for all of us as we are your customers we hope that you will resolve for this issue or give some solution to it, Will wait for you quick reply to solve our matter

Regards