Zynga’s earns a 1.6-star rating from 4 reviews and 443 complaints, showing that the majority of gamers are dissatisfied with gaming experiences.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
racism / anti-semitism
Hello everyone.
First I must say that I know the success has many enemies, but, I really think that the Facebook is a great website, honestly, and we can see it almost everywhere, literally. but even the most clean and fair and straight organizations or businesses or corporations there’s always a rotten part or section in some level, and this is what I refer to, also I think the owners is Jewish himself so my motivation to write that complaint is a product of 100 percent painful, outrageous, and provable injustice at they behalf. Read it yourself – it’s all based on physical facts. All true. -
I was born and raised in Israel, and I am a proud Jewish. At the beginning of the year I accessed my Facebook account after years of not using it, it was because the “revolution” - it was so big that even the news and other TV programs used or mentioned it sometimes, the account was almost empty so I fill it with something like a dozen of friends and family members and friends and little bit of information about myself, but the real reason why I access it was the poker, I really like this game as many people does, and everyone around me played it in their Facebook’s poker account, so this is what I did on my Facebook, the only thing I did actually.
At the very first months it was real fun, I played almost every day. The table turned 3-4 months ago, when I add an Israeli flag (animated icon of a flag fly in the wind) to my poker user, next to my picture and it’s presented in every table I play next to my picture – since that day (which I never regret it) I had no rest.
It wasn’t new for me that there’s still many anti-Semitism in the world, despite the holocaust and the big wars, despite many means today such as books, movies, articles that try to illustrate what is happened and how wrong it was, it’s always slightly hurt to encounter it, unfortunately we (Israeli people) know that this is what GOD judged us, that we will always have haters as some others has (but not in the same scale) - and we can never totally change that, but we will never stop trying – it is a very painful and complicated issue that can fill thousands of pages, but it’s not my point now, my point is how wrong and corrupted can be when the power is in the wrong hands and what’s might be the influences.
I had no rest – every third to fifth users with an arab or nazi name and some others was starting a fight with me in those poker virtual tables, some in the way of cursing and speak dirt on my country and me without even know me, some of them by sending me some “gifts” – send an icons that forcefully change the flag icon, without anything you can do about it accept replace it back to the flag, and then guess what they do next (a tissue box to - what I saw as burn the Israeli flag - cost 6 not real bucks, and some of them has millions). Of course that I never sit quiet, I will protect the name and proud of my country, and me, from them, and this is when I have no rest and lost a lot of virtual money. I know all that maybe sounds childish and immature, but in the allegory (the virtual poker table) as in the real world, first - even if I want to be mature I can’t, because it’s like there is a very mature person and some immature person punch him in his face for no reason (in moral, for example, a person who think we not ok in the Israeli-arab conflict here in Israel (although he know we right and we do more than enough in that conflict and that other countries would long ago killed who try to take it’s lands), which is the easiest/closest reason to hate Israel for reasons that he shame them (for example - jealousy in better religious, that not allowed having sex with little girls or in family marriage) – so basically just another form of anti-Semite, now would you expect the mature person to act maturely then?, the very mature person will be called immature because some real immature person leave him no choice when punch him in the face?! Now second, all of the above can be allegorized and will be almost exactly in the real world even the deeper levels – for example, I never saw someone (arab or nazi for that matter) attempt to remove that way the American or the British flag. in moral, each kasam toy missile the arabs lunch on us – Israel, allegorized to “gift” any arab send me in the virtual poker table of the Facebook, and the 9/11 was the only time that I saw arabs that we know as stupid – to be stupid enough and dare send “gift” to the mightiest – the United States, and they pay for it until now.
What I did in the former paragraph is to justify things that I did in that virtual poker table, to show the good side of the table. I did that just to show how really bad is when the power is in the wrong hands, that despite all that - my account was disabled, like “Israel was denounced by x country…“ - “your account has been banned. your poker account has been disabled due to abuse…” – they now it’s wrong, they need to know, obviously hundreds of arabs/nazis that I was fight with report me, maybe even some innocent people saw me fight with the arab/nazi and did not know that he started the fight report us both but even then when I fight with one and we both reported then in the second this is two complains for me and one for each one of them and there’s many of them unfortunately, so its 100 complains on me and 1 for each of 100 nazi/arab. This is actually when that facebook’s zinga poker uses its power to do bad things, it wasn’t me that they should close his account, it’s the 1000 arabs/nazis that start fight with me, I told them before that it’s not my fault that we have so many haters that don’t know anything about whats really happen and anyway it easy to them hate us because are the best religious and minds and power then so many people jealous us and wants to harm us or to have what we got. I told them back then that either they make an option to not get gifts without permission or the complains about me will continue, because I am not going to remove the Israeli flag and I will not sit in quiet when someone else try to do this or curse my country or myself, so they knew that is the situation, and yet they close my account, I was thinking that maybe they are anti-Semites, maybe the guy who responsible to ban accounts or receive complaints (that I sent about arabs/nazis that do all that) is arab or nazi himself. The thing is that it’s maybe because they wants to make money - by allow that virtual wild west (the all bunch of cowards that starting a fight and teasing behind a screen when they cannot be physically harmed, they have no soul anyway because the have no respect) they make a lot of interest (which brings advertisers which brings money) but sometimes negative - people do things in that virtual tables that they will not do in a real situation, that’s right I will not also sit in a poker table with small Israeli flag on my head, but it is their responsibility to make sure bad things like that will not occur, what I mean is that maybe physical things cannot be harmed, but what about the mental things? A good name? Respect and dignity? It’s all gone?! This is what they do they destroy are mentality, by allowing the dam arab somewhere teasing like that, they create a lot of hate and who can know what is the consequences might be, and there’s many more issues that need to be taken care of, I think we all give them power just by using their service, legitimizing such things that corrupt our soles and mental. It’s just about money for them, it has no mental value and as I say its okay if it’s not harm others valuable things. I put my country respect on that and now it like they kidnapped that valuable thing for several arabs or nazis that gathered against the good. Righteous and bad to him evil and good to him?! that zynga poker, maybe very strongly, just aroused anti-Semitism, slander and hatred, by allowing such things to happen, in my case, who knows what else?!
That is corruption, we can’t allow it.
Hello everyone.
First I must say that I know the success has many enemies, but, I really think that the Facebook is a great website, honestly, and we can see it almost everywhere, literally. but even the most clean and fair and straight organizations or businesses or corporations there’s always a rotten part or section in some level, and this is what I refer to, also I think the owners is Jewish himself so my motivation to write that complaint is a product of 100 percent painful, outrageous, and provable injustice at they behalf. Read it yourself – it’s all based on physical facts. All true. -
I was born and raised in Israel, and I am a proud Jewish. At the beginning of the year I accessed my Facebook account after years of not using it, it was because the “revolution” - it was so big that even the news and other TV programs used or mentioned it sometimes, the account was almost empty so I fill it with something like a dozen of friends and family members and friends and little bit of information about myself, but the real reason why I access it was the poker, I really like this game as many people does, and everyone around me played it in their Facebook’s poker account, so this is what I did on my Facebook, the only thing I did actually.
At the very first months it was real fun, I played almost every day. The table turned 3-4 months ago, when I add an Israeli flag (animated icon of a flag fly in the wind) to my poker user, next to my picture and it’s presented in every table I play next to my picture – since that day (which I never regret it) I had no rest.
It wasn’t new for me that there’s still many anti-Semitism in the world, despite the holocaust and the big wars, despite many means today such as books, movies, articles that try to illustrate what is happened and how wrong it was, it’s always slightly hurt to encounter it, unfortunately we (Israeli people) know that this is what GOD judged us, that we will always have haters as some others has (but not in the same scale) - and we can never totally change that, but we will never stop trying – it is a very painful and complicated issue that can fill thousands of pages, but it’s not my point now, my point is how wrong and corrupted can be when the power is in the wrong hands and what’s might be the influences.
I had no rest – every third to fifth users with an arab or nazi name and some others was starting a fight with me in those poker virtual tables, some in the way of cursing and speak dirt on my country and me without even know me, some of them by sending me some “gifts” – send an icons that forcefully change the flag icon, without anything you can do about it accept replace it back to the flag, and then guess what they do next (a tissue box to - what I saw as burn the Israeli flag - cost 6 not real bucks, and some of them has millions). Of course that I never sit quiet, I will protect the name and proud of my country, and me, from them, and this is when I have no rest and lost a lot of virtual money. I know all that maybe sounds childish and immature, but in the allegory (the virtual poker table) as in the real world, first - even if I want to be mature I can’t, because it’s like there is a very mature person and some immature person punch him in his face for no reason (in moral, for example, a person who think we not ok in the Israeli-arab conflict here in Israel (although he know we right and we do more than enough in that conflict and that other countries would long ago killed who try to take it’s lands), which is the easiest/closest reason to hate Israel for reasons that he shame them (for example - jealousy in better religious, that not allowed having sex with little girls or in family marriage) – so basically just another form of anti-Semite, now would you expect the mature person to act maturely then?, the very mature person will be called immature because some real immature person leave him no choice when punch him in the face?! Now second, all of the above can be allegorized and will be almost exactly in the real world even the deeper levels – for example, I never saw someone (arab or nazi for that matter) attempt to remove that way the American or the British flag. in moral, each kasam toy missile the arabs lunch on us – Israel, allegorized to “gift” any arab send me in the virtual poker table of the Facebook, and the 9/11 was the only time that I saw arabs that we know as stupid – to be stupid enough and dare send “gift” to the mightiest – the United States, and they pay for it until now.
What I did in the former paragraph is to justify things that I did in that virtual poker table, to show the good side of the table. I did that just to show how really bad is when the power is in the wrong hands, that despite all that - my account was disabled, like “Israel was denounced by x country…“ - “your account has been banned. your poker account has been disabled due to abuse…” – they now it’s wrong, they need to know, obviously hundreds of arabs/nazis that I was fight with report me, maybe even some innocent people saw me fight with the arab/nazi and did not know that he started the fight report us both but even then when I fight with one and we both reported then in the second this is two complains for me and one for each one of them and there’s many of them unfortunately, so its 100 complains on me and 1 for each of 100 nazi/arab. This is actually when that facebook’s zinga poker uses its power to do bad things, it wasn’t me that they should close his account, it’s the 1000 arabs/nazis that start fight with me, I told them before that it’s not my fault that we have so many haters that don’t know anything about whats really happen and anyway it easy to them hate us because are the best religious and minds and power then so many people jealous us and wants to harm us or to have what we got. I told them back then that either they make an option to not get gifts without permission or the complains about me will continue, because I am not going to remove the Israeli flag and I will not sit in quiet when someone else try to do this or curse my country or myself, so they knew that is the situation, and yet they close my account, I was thinking that maybe they are anti-Semites, maybe the guy who responsible to ban accounts or receive complaints (that I sent about arabs/nazis that do all that) is arab or nazi himself. The thing is that it’s maybe because they wants to make money - by allow that virtual wild west (the all bunch of cowards that starting a fight and teasing behind a screen when they cannot be physically harmed, they have no soul anyway because the have no respect) they make a lot of interest (which brings advertisers which brings money) but sometimes negative - people do things in that virtual tables that they will not do in a real situation, that’s right I will not also sit in a poker table with small Israeli flag on my head, but it is their responsibility to make sure bad things like that will not occur, what I mean is that maybe physical things cannot be harmed, but what about the mental things? A good name? Respect and dignity? It’s all gone?! This is what they do they destroy are mentality, by allowing the dam arab somewhere teasing like that, they create a lot of hate and who can know what is the consequences might be, and there’s many more issues that need to be taken care of, I think we all give them power just by using their service, legitimizing such things that corrupt our soles and mental. It’s just about money for them, it has no mental value and as I say its okay if it’s not harm others valuable things. I put my country respect on that and now it like they kidnapped that valuable thing for several arabs or nazis that gathered against the good. Righteous and bad to him evil and good to him?! that zynga poker, maybe very strongly, just aroused anti-Semitism, slander and hatred, by allowing such things to happen, in my case, who knows what else?!
That is corruption, we can’t allow it.
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a brown a small one out of the englisg collection the money was take but I did not recieve the small horse.
please please help me im honest and genuine . Out of the english collection last night i bought the minature brown hoarse. it took my farm cash but i swear i did not recieve the horse please help as i suffer with severe depression and was raped 7 weeks ago . I live on 200 euro disABILITY ALLOWANCE eacc week pay mortage and all other bills .
this is how i fill in my day playing farm ville and Cafe world as i do not leave the house much . i have written yo you all ready and confirmed my password which is
dolan.[protected]@yahoo.coom
Phone is [protected]
my address
ann marie dolan, 27 brawny road, lissywollen Athlone, County westmeath
NO postal code
PLEASE PLEASE HELP ME AS I CANT AFFORD TO BE LOOSING MONEY . PLEASE
ANN MARIE X
a good idea please belive me
Ann Marie Dolan
a good idea
please belive me its true
World's Fair prizes are nothing...1 fertilizer? 5 water? And this was for 2nd place! There is no incentive to play at this level. Please up the rewards, especially for 1st, 2nd and 3rd place. AND there are way toooo many new projects, quests, builds, so the game doesn't even run well. Losing interest fast. Sorry to see it down graded so much.
I cannot get into Farmville and have decided I will probably stop playing ALL the games Facebook offers. To me you people are a bunch of crooks and I now understand why so many of my friends no longer play your games! I am complaining, even I'm quite sure it will do no good! However, I will be posting my complaint on my site where many people will see it!
After just reading many complaints to offset companies who give answers on your games. I decided that I needed to speak on behalf of them. My family w/4 different accounts to play have a very bitter feeling about only one of us able to play all of your different farms...Only one has access to english/regular farm/hawaii/and cove/ and winterwonderland...for some of us newbies, and all the newbies around the world, we find this so ridiculous. This is something that should be an option to all of us that play. The new farms allows us to be able to add crafting stores, able to crop items we cannot do so from the normal farm. Gives us more space to grow items. /store items/ more trees etc...This truly needs to be looked into, as i am sure i am nt the only one complaining about it..I understand you might want to take it away for awhile to get every one all excited it about being newly released, but honestly not doing so, you will be loosing alot o people...Hawaii is completetely drawn out...The quests on all of them are fun, but seriously not being able to swich from one farm to another, feels like the same ol boring game it became for me when i played when u first started out. By having other farms to to work on, shares excitement, and you dont gt bored on it as quicly. Trust me, i play my husbands name all the time since he has access to all of them. When i stopped playing i was at level52, so i dont understand why i was not given the opportunity to have either of the new farms...I truly would appreciate it for myself and so many others who i just read writing about the same thing, that you reconsider adding this to all of us and the newbies just start playing...
also, on the english farm, when you go to increase your land size, it is locked, it gives you the option to get 30 surveyers but does not work (the link) i have been trying for over a month, and nothing happens..so how is it that i am suppose to get these people to unlock it for me, if i cant even request them...I get it your company is huge, but you truly need to listen to some of your customers and resolve these issues...For 2 weeks i could not even send out friend gifts as it will till tell me to try later...This truly gets aggrivating sometimes, and it is ashame you truly by the end of three years have a working/live person to talk to about these issues/tweeks in your program..'I hope someone truly reads this, and does somethng about it..You would make a lot of us happy who truly do enjoy to play your game, minus the expense of it all...Oh and one more suggestion..how about making unwither somethng you could make it the craft shop..that would be a help to alot of people...thanks again.i hope the right set of eyes and ears heard my message that i have been holding off for so long..
sincerely susan Daniele/ sdm34@aol.com
I have not been able to access Farmville since Monday last week? Whats going on! I can not even play the game! I had crops that were ready to be harvest that I could not get to. I would like to continue playing this game! Have I been black balled from usage of the game!
I can not still get in to my farmville! Whats going on with my being able to access that program?
ZYNGA...FIX FARMVILLE IF YOU EXPECT US TO PLAY IT AND IF YOU EXPECT US TO SPEND REAL MONEY IN THE GAME. STOP BRINGING MISSIONS AND ALL OTHER NEW STUFF IN AND FIX THE GAME SO IT WORKS AND SO THAT WE CAN POST. I SPEND MORE TIME REFRESHING AND WAITING THAN I DO PLAYING. WHERE IN HECK DID THE ONE CLICK POSTING GO?
Playing farmville I clicked above my 3 barns to harvest and all 3 barns and cows disappeared. Refreshed hoping they would return but they have not. This couples with numerous needs to refresh has been a real pain with this game...
please give neighbors on farmville that will help on the ENGLISH QUEST cant finish any QUEST and stop cheating me out of my xp.need a better way to get farm cash .people like your games so you should like the players and help out .
ok...so i went to go make dinner and when i came back i am now missing 18 farmcash 30, 000 coins, and trees too...im new...can't tell if there is more gone, , , but im highly upset...been working so hard for the 3 days i've been playing...and for nothing, , , please help me get this back...
I have been having some ongoing issues that have yet to be straightened out. When neighbours have been sending me bushels for my spa.I accept them and when I go to place them in the spa, they disappear.This has been happening since the English farm has come into effect.My gifts are disappearing on a daily basis since the English farm has come.
Prior to this, I have lost a large number of trees that I bought for farm cash. I did not receive a bubble sheep I also purchased.
If these matters are not addressed soon, I will be giving up my farmville experience. This was a fun game when I initially began playing. As of late, it has become a cash cow to provide you with extra money.It is very disappointing.
zynga poker
i payed with my visa card online for 10million chips and couple days later i got a message from u guys saying i breach some kind ok zynga poker security i dont understand how i did that when i payed for my chips with my visa card and i buy chips from you guys always can i please have someone to get in contact with me so i can understand what happen to my chips this is were i payed for my chipsPayment Details:
annette murphy Order Reference Number: [protected]
Account Number: [protected]
111/2 adelaide st Order Date: 12 Jul 2010
oxley park 2760
Australia
[protected]
[protected]@live.com.au
Product Qty Unit Price Ext. Price
----------------------------------------------------------------------------
Chipz9.com 10 Million 1 AUD 36.21 AUD 36.21
----------------------------------------------------------------------------
Total: AUD 36.21
Thank You,
The Plimus Team on behalf of my email is [protected]@live.com.au
Funchips
[protected]@gmail.com
hello again i made a mistake on this send page i sent all my detail to all my fb friends by mistake how do i deal with this were can i go into to delete this share with fb please help me all my info is on the page please get back to me urgent thank you
The complaint has been investigated and resolved to the customer’s satisfaction.
bought credits fromzong mobile to play facebppk texas holdem too 320 CHARGED ME FOR TEXT MESSAGES DIDNT RECIEVE MY FACEBOOK CREDITS PLEASE EITHER REPLSCE MY £20 POUNDS AND MY CHARGES FOR TEXTS OR GIVE ME THE FACEBOOK CREDITS I PAYED FOR I HAVE SAVED ALL MY REPLYS TO ZONG MOBILE THANK YOU
on 9th june i paid £24 for $5, 000, 000 chipsd and havent received any chip thus far can you tell me what has happened please? and on the day before i paid £7.29 for $2.250.000 chips and havent received them either can you tell me whats going on please.
if i were you i would text the word stop to the number that keeps texting you You may have by accident subscribed to a text message subscription You may be charged for every text you receive even if you don't open them It happened to my husband and by the time i found out about it, there was $ 75 worth of charges at $5 a text
Best to try and contact Zynga, tho i hope their CS has improved vastly since i last used them.
unauthorized credit card use
This company made charges to my credit card and this was totally unauthorized! Still nothing from paypal! What do I do now that I am short $150.00 that they took?
The complaint has been investigated and resolved to the customer’s satisfaction.
I used my card once and then they randomly started making charges to the card without approval.
someone used my paypal to buy, supposedly, Godfather points. and I have not authorized this.
I had a problem with an eBay vendor that did not send merchandise and I paid him thru paypal but with a credit card not cash. I never pay from paypal with cash balance for anything more than $10.00. Paypal did nothing and hardly does, so I filed complaint directly with my credit card and they credited it back to my account.
Contact your credit card about the unauthorized charge and file a complaint to get your money back. Paypal will not do anything.
de-fraud
i made apurchase of $125.00 for 60, 000, 000. chips on 07/07/2010 and i rec. my confirmation in my email. i played with the chips for two days, and then zynga went in to my account, and took all the chips i had.that was on 07/09/2010. they had also debit my bank account with wells fargo on 07/07/2010. is that DE-FRAUD.? i made the purchase in good FAITH.and on 07/09, after me telling them i would get a lawyer. ZYNGA put the money back into my account. i need help! how ever, zynga offer me there PLATINUM PROGRAM for 500.00 and up. once they knew i had the money, it was no to the $125.00. for 60, 000, 000. and hello to the platinum program FOR $500.00.
ame mr tabbalo /on friday 11 feb 2011 i pershese 180, 000000million chips 125 dollars from zynga poker the money taken from my visa card with out resiven my chips i dont now how to contacdem
Hacked/missing chips
About 6 weeks ago 5.2 million chips went missing from my zynga poker account, I reported this to the zynga team and they told me they couldn't find anything wrong and won't be returning my chips, although zynga may not of been hacked my facebook more than likely was and now change my password every 2 days to stop this happening again... I have emailed zynga many times now and just seem to get brushed off and ignored, I spent all that time building my chips up that is what is so frustrating and annoying, and even though zynga is free to play I should still get my chips back... You can buy zynga chips and its possible that zynga take your chips so that people have to buy them, which is how zynga mke their money which is fraud because I put time and effort into earning my 5.2 million chips... I am very angry at this and not sure if this board can do anything if not can anyone help as to who I can make an official complaint or report zynga... Because this is just so unfair and i'm getting very pi*ed off with how I been treated
Dear Zynga Poker,
I loved your game and it's all features, yesterday night I have 13 billions
chips balance when i closed my game but when i got up in the morning my
balance is zero. How is this possible?
I wont transfer any chips to others, i wont cheat any body you can check
these things.
Please return my chips with palenty, hope you understand
Thank you in advance
Mohammad Zaid
It keeps happening to me. On Sep. 27th, Sep. 30th, Oct. 3rd, and now Oct. 17, all of my $2.5 billion in chips are gone. I have changed passwords, added dual authorization features, ran virus scans etc. nothing helps. While Zynga has promptly returned my chips, the repetitiveness of it all is so frustrating I just want to quit. I want to know why it keeps happening. That I have not received an answer to.
I've been hacked four times for a total of about 5 Billion chips even though I followed all the security steps they sent me after the first hack. So they can't secure the chips. Am waiting to see if they restore the last 1.6 billion that was stolen, but even if they do I'm never paying for another chip there.
I got hacked and had 3.85 billion chips stoles, WTF. How does someone do that? Zynga did replace it and asked me yo change passwords and create 2 step authentication and change my email loggin. 2 days later, fricken chips gone again. Now I get a message from Zynga that basically says go F*ck yourself, they are no longer replacing the chips. They took the pin protection off in the latest update, pre that, my chips were safe. How is this not their fault. Super pissed at this company! Don't waste money or time with them!
Hi Zinga Poker,
Once again I would like to remind you that today early morning my won chips around 110M suddenly disappear from my account while I was playing. Actually I was just about to play your Slot Game and my internet got hanged and when internet got faster your slot brocer open but my chips was gone. Again I restarted my computer and I open Zinga which is my favorite game but I did not seem my chips, I was so surprised, later I know my chips was hacked whatever happen it was an incident but I realized that I need complain Zinga Poker cause I love Zinga Poker. Now I have one simple request please if possible restore my chips cause I am very sincere and gambler, Please...just a request.
Today early morning my around 120M chips was disappear from my account without no reason while I was playing both poker and slot. It seems I am hacked and lost all my chips. After I lost my chips I feel so upset cause I like zinga and I love to play zinga. Please help me to get my chips back. And I am sure I have never break any rule of Zina. It would be highly appreciated if all my winning chips restore in my account.
I sell cheaper than chips zynga
1B 50$
2B 80$
3B 105$
Well my problem is the same as the others above. I have worked and played to get my chip count up! I had lost every thing because at first I played on my phone, used too many minutes, so went to ipad, and that kept freezing on me all the time, and u kept taking my chips when I froze. So I talked to my phone carrier and they said to get a wifi set up from my cable company, to witch I did. I was still having trouble, I ended up buying chips, and buying chips. So, then I went and bought a computer, and believe me, when ur retired, and living on a set income isn't easy, but I did it because I wanted so much to play your game! I haven't asked you before to return my chips, but at this point I'm never going to buy more unless it's my fault and I loose them all. But at this point, I'm feeling u need to replace my chips that are missing, as I keep track every time I play as to what I have, I have 4 legal pads full of my correct chip count! Now I'm missing 133, 525 chips. I realize it's not much, but to me it is. So I would so appreciate it if you would kindly put that amount back into my account. I've lost millions & millions but haven't asked for you to replace them, but now its just the point of everything. I love this game, that's why I went thru so much trouble, spent so much money, and now I feel it's ur turn to step up. Thank you, Sincerely Lana Heredia
zynga my account is hacked i have 123 million in texas holdem poker plz restore the chips my account is hady.nafez@hotmail.com plz admins i missing my chipss today at 6 or 7 pm stoled my chips plz restored
I got hacked while talking to customer support for taking pin code. 3.2 b chips are all gone. the customer support I got not to worry Bec he is securing my acct and doing my pin code Bec the 1st pin code he gave it to me is not working. now all my chips are gone and I emailed and call the zynga and all I can get is the copy to their system and its all the same answer. it's not fair at all Bec I spend real money here and they should give my chips bck or return my money. for asking a pin code all my chips are gone and now I felt I'm being rob and this is very frustrating and upsetting. zynga give my 3.2b chips bck pls.
cam
I would like to say looking at all of these posts helps me feel not alone. Zynga had scammed me and charged my bank account 6x $20 and then over draft fees came at 32.00 per charge. I was so pissed off I have also had the poker thing happen to me as well, I buy a lot of poker chips then it gives me an error message then still charges my account and gives me nothing. Facebook needs to get this crap off. I have an excellent anti virus software on my computer so im sure its not a virus its their software think about it if there is millions of people doing this and they are scamming everyone for like 20 bucks its banking money for them and since its such a small amount people wont speak up or might overlook it on there bank statment. Something needs to be done! Its posted on my facebook not to buy zynga.
The complaint has been investigated and resolved to the customer’s satisfaction.
I was doing alot of surveys for yocoins and yocash and the next day it didn't work! So today I caculated it and your sist owes me 57 yocash and 3500 yocoins please give me them back! The account I am complaining on is Facebook.
This man said double your coins and i said i want my coins doubled so i put my money up there and he took my 200, 000 coins im so mad.
im mad i just got on yoville and this dude said double your coins and i put my money up there and that man took my 200, 000 coins. now i dont have any money im poor
i want my stuff back
i got scamed by Pitty nat nat for purple sleek hair w bangs Diva shades 2010 bunny ears
western union scam
beware of this type of transaction this dude and others like him will ask for payment upfront via western union will ask for your mtcn control number after that will advise you to wait for a few minutes then will take your money and run this happened to a good friend of mine buyers beware.
sellers name: jayson corpuz
address: san antonio texas
cell#[protected]
i hope the cops will get their hands on this individual before he scams more people.
The complaint has been investigated and resolved to the customer’s satisfaction.
This Guy is a scammer, he did the same thing to me...Beware Stay away
Victor
chips I paid for have been taken
my name is anthony ryan and i got a message saying zynga was going to close my account and today they took 1.5 million dollars of my money from poker that i paid for can i get it back please or why did they take it. email is [protected]@live.com.au please contact me through facebook
The complaint has been investigated and resolved to the customer’s satisfaction.
I was playing poker tonight on my computer, and I won a hand . I did not get the man's name, but my sister was on the same sight at the time. His comment was"I know where you live, I will come and kill your children and make you watch." I feel comments like this should not be tolerated. It is suppose to be a fun game and people like that are definitely not welcomed. Is there any way I can reprt a person if I get info on them. there were other people playing and one other lady made a comment about his statement. I f possible, I would like this checked out. Thanks
Return my chips $ 54, 000, 256
return my chips $ 54, 000, 000
my id : zebby_steve_allinsky@yahoo.co.id
I cannot connect to zyngapoker today when I go to it tells me page is not found.I don;t want to lose my chips.please respond soon as u can martin806047@bellsouth.net
tryed to put charges on my cc visa cebit thank god there was not enough funds in there
Who is zyngagamene and how are they getting my cc number we have to narrow this down to many people getting ripped off from this company
The complaint has been investigated and resolved to the customer’s satisfaction.
Game keeps freezing up
While playing Zynga poker the last week it starts off very fast and as the game progresses it gets slower you can't bet or fold and eventually it freezes up
and this happens every time we try to play
What is the problem?
it happens to our friends too
We all enjoy playing the game
Margaret
The complaint has been investigated and resolved to the customer’s satisfaction.
zynga poker is really f****** frustrating. I lost 500m 9 players Sit N Go by freezing. So many times together 2 Billion chips lost, when my winning hand it freezes. and very weak cards on hand no freezing. this is the technique to induce the players to buy chips. I have never purchased till now. but constantly playing am at level 202 and made billions earlier. zynga only favours the heavy buyers or spenders on zynga.
Wow. I JUST got done complaining and submitting screenshots, I went back to playing Blackjack and it ripped me off AGAIN. Who's more stupid? Me? Or the game? Lol.
Zynga poker still freezing more than ever, still not solution to this problem?
bringing me to this page doesn't fix the problem, you are so incompetent, I asked you fix it. I already have WINDOWS 10 so stop playing with my intelligence, do your job.
I keep loosing chips it freezes I play on iPhone it was ok till Zynga updated a week ago it's not worth playing now if you can't post a bet or it passes you by is any one else having this prob
whenever i win big amount on zynga poker, they will ban my account on an account of violation of terms of services. when it happened for the first time i thought it might be a mistake but didn't took it too seriously. that time i was ripped off for over 100 million chips. and then i was banned when i won around 54 millions. i asked for the reasons behind the ban. but i didn't got a email reply. and this time they have banned my account as soon as i won 350 millions in my account. when i won't have much chips my account has never violated any terms of services. but whenever i will make a big stack, everytime my account will be found violating terms of services. is it some kinda joke or is it their way to enhance their sales of chips. its clear cut cheating with the players while they do so. i want some action to be taken against this. and will appreciate if i will get my 350 million chips back in my account.
thank you.
Stolen Poker Chips - by Zynga, NOT a Hacker!
I had all of my 2.4 billion chips stolen on 8/21 WHILE I WAS OFF-LINE, and my "hands played" and my "high hand" counts reduced to zero! A hacker can not affect the hands count, so it must be an action by Zynga. I have sent many emails to Customer Support, and yet Carlos L claims to have conducted a "careful check" and yet can not find any record of chips or counts being adjusted. Clearly my account was tampered with in an error or a deliberate action by Zynga.
I am retired and permanently disabled with severe heart problems. My only recreation is playing my Zynga Poker and I have taken many months to accumulate my 2.4 billion chips. Customer Support staff clearly lack a sense of fairness and moral responsibility. Are they punishing good players who don’t need to continuously re-buy chips? Or do they just want to drive away the better players so they can suck money out of novice and poorer players? This is really shameful behavior!
It stops while I'm drawing ..it has been stopping quite a bit lately ..thank you for great app, (when it works!)...Zinga app ..DrawSomething .. it stopped about 6 times in only 75 minutes..! Ok
Zynga purports to offer games to players via facebook. Their games often have glitches and do NOT work correctly. When this happens we are told as players its a known issue and developers are working on it, but we are not compensated for their errors. Yesterday they purportedly found abnormal game activity on everyone whom plays mafia wars accounts...The cheap jerks then went into our accounts, stole our war rewards and decreased our stats. Unjustifiable, and unethical...WOULD NOT RECOMMEND THEIR GAMES TO ANYONE!
My Facebook has been hacked and I have lost all of my Money. Thats my 90, 0000 Coins and 300 YoCash...My world means playing Yoville and I would really like my Money back...Please can I have it please, if not then I can no longer play it ever again because I am not going through all of that work again! I saved up for a Year doing the Factory, Visiting People and then it all goes, Please help and give it back...I am Gallowunited@yahoo.co.uk...Please give it back to me, you would be the best!
unauthorized charges
Yesterday 7/4/10 i had two unauthorized payments leave my bank account! i am totally distressed as i do not understand how they happened, i checked my online banking statment and because of these charges i am now overdrawn, i would like a refund, an appology and my zynga account closed straight away! i checked my email and i did not even recieve email confrimations to say that i had brought these payments! i did not even play on farmville yesterday, i am really worried somone has my account and card details, if this does not get sorted today then i am going to publish over facebook how you have charged me for someting i have not used and that your games are not secure and safe, i have many friends who use farmville and they will all cancel if you do not sort this out straight away!
I had 2 consecutive charges of $150 on my bank statement paid to Zynga Games Mafia Wars. I never even played the game and never gave them my account number. My only interaction with Zynga was accepting a couple of trees and animals for Farmville which is one of their games. I didn't care for the game so I just stuck the gifts on the page and never did anything else. I contacted their customer service and they said they needed the confirmation code for the purchase which I didn't have since I never made a purchase. I also posted a my complaint on a blog that belongs to Marc Pincus, who I have since found out is CEO of Zynga. I used a phony name and gave no information and the complaint I posted was emailed to me from Zynga customer support. This could only have happened if I being hacked somehow.
I just had two $150 unauthorized charges from ZYNGA for games on my bank account. . I do own a facebook account, but play absolutely NONE of the Farmville, Mafia wars etc games. I have no idea how these charges got on to my account. I do have a Texas Hold'em free game on my iphone, but never gave account information or purchased anything from this game and have only played less than a handful of times. I just deleted this game, in case this was the culprit. I cannot get anywhere with my bank as the charges are pending. They will not stop pay prior to these coming out of my account and say once posted then I can dispute them, . However, after reading all the horror stories, I have no idea where to go to get my money back or make a complaint. Please help me, I am a single MOM and $300 is a lot when you have a special Needs child. Please someone HELP ME!
Thanks!
Kim
It somehow helps to know i'm not entirely alone with this nonsense.
I woke up this morning to the charge notification in my e-mail account of $150. I notice alot of people have the same complaint.
This however has resulted in my bank account being overdrawn to -$384. There's no time this is appropriate, but last week my first child was born, and my wife could be dying, and i'm 6000 miles away from them, and have been ignoring my own health to bust my ### to save money to get to her as fast as possible.
I am a man, and that's what men do. But i can't tell you how this has me in tears. Every day has been some new trial to face, concern for my wifes health taking precidence above them all, and now this.
Whoever is responsible for this, may god have mercy on you. Look at how many peoples lives you're destroying. I hope, when this age ends, and the new kingdom comes, your 5 million tokens was worth all the suffering you've put people through.
Now i just feel balled up, numb. I contacted paypal, 5 times they said the $150 is refunded, 5 times they said they'd fax the information to the bank explaining that it wasn't my fault, so that any charges incurred would be waived.
I called the bank several times, monitored my account, no refund, no faxes. The manager offers to help me as much as he can when he sees some evidence of action on paypals part. EVERY DAY! There will be new charges. Eight of them, $32 a piece, every day.
Now, the only job i can afford is the one that's breaking my body down and could render me functionally useless. I stood out in front of my parents house with a sign begging for work or donations because my wife and child are worth my sacrifice. Now the weekend job, gone. No gas. The check this week? Direct deposit. Gone.
If we ever meet face to face, whoever is responsible for this... God have mercy on you, don't you dare ever ask it of me.
Sir, in my zynga holdem poker account have 135 million chips but now this is only one million chips.
Please return my chips as soon as possible
Cafe World from Zynga is crooked.. I can't get into the game anymore, asked about my cafe cash. I got rude reply and got a warning when I notified other people about spending money on that game.
TIME TO CONTACT THE JUSTICE DEPARTMENT... LET THE JUDGE SHUT THEM DOWN!
I can't seem to make a complaint to zynga about my farmville both first and English one. I can't ask anyone to my party, can't send return gifts, can't asdk for help with a suvey or get any responce to requests from my neighbours. Can't give invites for adding new friends or nieghbours on any of my games. It is getting so frustrating, I am ready to quit. Also why do we always need FV cash to buy things when we have enough working cash. Hope you can fix for me. Thank you. Alison from New Zealand
I had a call from my credit card company today: 2 charges of $288.17 each. Card has been canceled, charges disputed. I am angry, because I don't play any of their games. :(
some one stoled my zynga poker chip can i have back, plzzzzzzzzzz zynga hellp me...
As of 5/26 -- this is STILL happening! I'm "lucky", my charge is only $25 (on 5/22) and my credit card company (Citibank) is helping me to resolve this issue. Just so you know, the [protected] number is not valid! It keeps giving you a busy dial tone.
I hope all of you had gotten your money back since this posting/your comments came out.
Texas holdem poker for facebook
I play texas holdem poker alot on facebook.. The game is made by zynga... Time and time again I play at a table in the weekly tournament... And at a table of 7 people... Only 1 person is winning over 50% of all hands played... Its is highly fixed and it is a rippoff because I spend my own $ to buy chips and they rip me off everytime... I just wish the game would be discontinued on facebook and all other sites til the winning is evenly spread around amongst the players... Not just to 1 person... The game is highly addictive and I think zynga makes me lose on purpose because they have record of me purchasing chips with my own $... So they make me lose on puropose so ill buy more chips... Which is an illegal scam... Someone please help me... I called there customer service and they are no help at all... I cant count how many times I callled and they wont work with me at all... The reps have even cussed at me on a number of occasions and hung up on me. Please someone help.
The complaint has been investigated and resolved to the customer’s satisfaction.
This makes four times, that I have been ripped off, just within the last 3 weeks. I complained to zynga on facebook, and they did nothing. I spent money to buy gold, and win chips. I played blackjack... 21 blackjack is the game I played, and when I win, it says sorry you lose, do you want to start over. I stupidly deleted the other screenshot, because I mistakenly thought the only place I could complain was on facebook. twice was where it froze, and I had to start over and again twice this has happened where I won but it said I lost I honestly, expect to be reimbursed. see for yourself. the one where it doesn't say anything is where it froze. the other you can clearly see, I was ripped off.
Zynga texas holdem poker. i'm an avid player. recently I have not receive my league tickets about 80. after the recent league is over. i'm very disappointed and frustrated as it took time to remain within top 100.
I want my league tickets. I earned them fair n square.
Please do something about it asap! ty in advance
Bent u financieel uitgeknepen? bent u behoefte aan een particuliere of zakelijke
Leningen voor diverse doeleinden? heeft u leningen proberen uit te voeren grote projecten?
Heeft u de financiering voor persoonlijk gebruik te zoeken? zo ja, dan zoeken niet meer, omdat
Wij bieden alle soorten lening ondersteunt for business en binnenlandse leningen,
School leningen, leningen investment, transport leningen, projectfinanciering
En de lijn van het krediet leningen tegen een rente van 2% per jaar.
contact e-mail: loanfinance1222@gmail.com
Indien u interesse hebt, kindly vullen & terug onze lening aanvraagformulier.
*voornaam:...
*achternaam:...
* dob:...
* mobiel:...
* adres:...
*stad :...
*postcode :...
* land:...
* tel:...
* leningen needed...
* lening duur:...
* lening doel:...
* heeft u een aanvraag voor een lening voor: (ja) (nee)
*bezetting :...
Uw tevredenheid en financieel succes is ons doel en we hopen te horen
Van jou.
Beste wensen
I had 20 dolars and I have only 5 dollars now... where has my money gone? it's not the first time that this happens to me.
My account has been banned without any reason by Zynga when i reached upto 250 M so please sir do something for give back my chips from zynga ... My account has been suspended on 4th june 2012.. i have requested zynga for giving me back my chips but they agree for give me only 1m which i can't accept so please sir do something as soon as possible ...
my email id is pokerking1212@rocketmail.com.
well it's been 2 days now that I cannot go into farmville, does not load, what's going on, I've spent lots of money buying animals and trees and I cannot ge to them. tell me how long it takes for a company your size to fix this problem, please let me know
it is not an isolated issue, this is the hundreth time at least.
Hi, please message me at my other email for she hacked krisbacaltos@yahoo.com please give me the message at this account coyii. futurelove@yahoo.com please thanks
Zynga keep banning my accounts for no reason also I paid for 9000000 chips even though it said card number invalid they still charged me and I have received no chips
Zynga's games on Facebook have more errors and bad quirks than fun, IMO.
I am not very happy with the quality and stability of their games.
Google's investment in this company needs to be reviewed.
hello, my name is fabian soto i got scammed on myspace for 50, 000 dollers and i need it back.here is my e-mail-fabiansoto@live.com password-vargas1 hope you can help thanks!
took my chips while i was playing texasholdem poker
Was playing texas holdem poker on myspace acct. At the time I was playing and just won a big pot, Zynga flashes on my screen that I was performing illegal activity and took all my chips. I had over 200 million chips along with the 19m pot I just won. They left me 1m chips. I was playing with about 5 other players and legitimately earning my winnings. This isn't the first time they have taken my chips and never return them. I have called them repeatedly and written them. I feel I have been violated and my chips hacked by them.
The complaint has been investigated and resolved to the customer’s satisfaction.
durduk yere 2 b banladınız adeletmi bu şimdi nasıl oyun bu bize yazık değilmi o kadar oynuyorum bu oyunu yükseltmek için o kadar uğraşıyorum lanet olsun size parayla alıyorum geri çalıyorsunuz yazıklar olsun size
I BEEN PLAYING ZYGNA POKER FOR OVER TWO YEARS! HACKERS THAT WANT YOUR CHIPS THEY CAN TAKE
THEM ANYTIME THEY WANT FROM YOUR ACCT. YOU HAVE TO REALLY WATCH YOUR SETTINGS! BECAUSE THE HACKERS WILL CHANGE YOUR SETTINGS SO THEY CAN HACK YOURS CHIPS! I KNOW I HAVE BEEN A VICTUM ALSO MANY TIMES! SOMETIMES ZYGNA AGENTS CAN RESTORE YOUR CHIPS, BUT SOMETIMES THEY WONT! I DO BELEIVE FACEBOOK AND ZYGNA ARE PULLING THE BIGGEST SCAM IN THE WORLD! THIS IS WHAT HAPPENS TO ZYGNA POKER CUSTOMERS EVERYDAY OF THE YEAR ! HACKERS GO AFTER PLAYERS THAT HAVE OVER ONE HUNDRED MILLION CHIPS ALL THE TIME EVERY MIN OF THE DAY. NO JOKE! WHAT HAPPENS WHEN YOU EMAIL THEM THAT YOU BEEN HACKED OF YOUR CHIPS, 75% OF THE TIME YOU WONT GET YOUR CHIPS RESTORED BACK INTO YOUR ACCT! SO WHATS EVERYBODY DO, THEY BUY MORE CHIPS!
I KNOW I BEEN THERE! BUT KNOW MORE, I HAVE THEM RIGHT WERE I WANT THEM! JUST TO LET KNOW SOME OF THERE AGENTS THAT YOU CHAT WITH ARE IN ON THIS SCAM! NO JOKE! RIGHT NOW AS WE ARE CHATING MY ZYGNA POKER ACCT IS ON SECURITY ALERT! AND I HAVENT PLAYED FOR OVER A WEEK NOW. EVEN THE SECURITY ALERT THAT THEY SENT ME HAS ANOTHER EMAIL ON IT, ITS NOT MINE LOL. ZYGNA OWES ME 887, 876.00 MILLION CHIPS AFTER TWO YEARS THAT THEY NEVER RESTORED BACK INTO MY ACCT. 90% OF THE TIME YOU WILL NOT GET YOUR CHIPS BACK! ALOT OF CUSTOMERS JUST BUY MORE! {WRONG} DONT DO IT . YOU CAN HAVE MORE FUN PLAYING ON REAL POKER SITES AND WIN REAL MONEY BACK INTO YOUR ACCT. MYSELF I AM LOOKING FOR A LARGE LAWSUIT WITH ZYGNA & FACEBOOK HAPPENING VARY SOON! SO JOIN ME ON THIS VENTURE, IF ALL OF US JOIN TOGETHER WE CAN DO SOMETHING ABOUT THIS MATTER. THANK YOU FOR YOUR TIME ZYGNA CUSTOMERS
my chips steal buy someone n close my application, please zynga return my chips 64 million
Taking chips away and accused of things I have never done
I had 79 million chips on poker, then got a message from zynga poker saying I have been selling chips and have multiple accounts. I have never sold chips, nor have I got multiple accounts. They took all my chips away, I have contacted them several times but to no avail. I have in the past bought chips from them via credit cards, although the game is free and not for real moner, but buying chips is real, so taking chips away is steeling chips that I once bought and they think by accusing you of something unjustly, gives them the right to take chips away from you, so taking my money in the past for chips and not giving my money back or at least my chips back is fraud by deceit. I want to take this furthur by legal action as this is very wrong, and it has happened to a couple of my other friends to. It may be for fun, but to do what they have done is very wrong and taking money from us and being a law unto themselves. Please sort this out.
The complaint has been investigated and resolved to the customer’s satisfaction.
Zynga did the same thing to me on gin rummy. I played for two years and built up a balance of 250 million. Logged on and it was down to zero. Inquired and they told me I violated the terms of service and provided a link to a massive document of terms. I sent numerous additional inquiries for a specific reason and they were ignored. Shady would be a kind term for these rip-off artists.
I have spent over $300 in last 5 days. I reached a billion mark and suddenly my account is suspended. If someone wants to go legal im in. just me know what is to be done. Thanks
They ban me and I did NOTHING wrong lost all my chips and they just say you are guilty they have no way to review because they trust their system which IS FALSE. Dont buy from them get it at http://gosumall.com
game takes a long time to lode page and does not always show the cards delt, then u get bumped off the game?
I been hacked 50m first time .. Then when I oversea I played this game .. The game actually gv me error-code .. Afterwards all my chips have been taken away . I never cheat or hacked the game before . I followed the rules and regulation . But this game give me very bad impression . I been playing years n now all my chips are gone 3x . Tell u guys dun waste ur time in this game cos either u will be hacked or the developers will take all ur chips away without reason . So why bother to play this game . I already delete this game by the way, try other games . Cheers .
I loose my chip
my complaint is with igg inc a k a texas holdum poker deluex they are doing the same thing zynga did except there useing bots in mass there stealing money from players and theres nothing we can do about it they locked and baned my acctt claiming i transfered chips only thing i did was spoke out in there fourm about them useing bots the next day my acct locked and baned 3 billion chips gone you can emaile them to your blue in face and they dont care you will recive emaile that dont make sense but it says your acct locked and baned you try to fight them but they just say baned sorry there the ones need be baned from poker cheating players out millions dollars i have pic of the bots i will include there the light blue with f on front you can only see them if you go on hd and use laptop or desk phones dont work
pleaseeeeeeee zynga help meeee
I have been in the hacker chip
i had 156 million chips now i have 3.2 million chips left please return my chips back
Fraudulent charges
My wife found two fraudulent charges against our checking account from Zynga. One for $1 and the other for $75.
Neither one of us have ever played any of their games, either on our iPhones or on Facebook.
I've been trying to contact their fraud and billing line all day and they do not pick up the phone.
The complaint has been investigated and resolved to the customer’s satisfaction.
hacked my paypal acct and charged $150 to my credit card
These guys hacked my paypal account and charged $150 to my credit card -- I submitted a claim to PayPal but haven't heard anything back yet.
Zyngagamene are evil!
The complaint has been investigated and resolved to the customer’s satisfaction.
unauthorised charges
This company has made unauthorised charges to my credit card last four digits 0323 dated 7/12/2009 for the following amounts $56.04, $56.04, $22.07, $22.07. Referance number [protected] for all amounts. These same amounts have also been charged to my wifes credit card.
The complaint has been investigated and resolved to the customer’s satisfaction.
It hasn't stopped. Same thing happened to us 2 days ago (13 March 2011).
They are using a Paypal ID number, and in our case, a Visa card number that is registered with Paypal, so Paypal looks to be at fault.
But someone above said they aren't registered with Paypal, as I recall. If so, does that mean that it's some random credit card scam, designed to milk people by regular small amounts, just using Paypal as a screen?
My Master and VISA Card was also charged by PAYPAL *ZYNGAGAMENE that was last march and february together with my wife credit cards...
1. Why did this happend?.. Thus PAYPAL *ZYNGAGAMENE have the access to all the Credit Cards ramdomly, because i am reading these comments above and it is worldwide. MAY WE REQUEST TO PAYPAL *ZYNGAGAMENE THAT THEY SHOULD RETURN US THOSE CHARGES!...
2. How can we secure and catch those people doing this kinds of theft?... WE SHOULD HAVE AT LEAST AN EXPLAINATION FROM PAYPAL *ZYNGAGAMENE REGARDING THIS CHARGES!
3. They have charges from me $150 USD. PAYPAL *ZYNGAGAMENE Kindly return this to my account...
_Hecky_
I just experienced the same thing, three charge on my bank debit card for around $20.00. I never authorized anything and don't use PayPal. I now have no trust in using PayPal.
rooster_dar
same thing happened to me, A $150 and a $50 transaction was made thru my paypal account.
Likewise for me on the 26th December - 150 USD. Likewise, I do not know how this was compromised. The item bought was '6M Chips'. I would be very interested to know where the transaction originated.
On 12/16/09 Zyngagamene tried to charge $150 on my debit card. Luckily I did not have enough money on that card so the transaction was declined. The reference number also was [protected] .
ZYNGAGAMENE just charged PayPal transactions out of my account. No idea how they got access to us.
unauthorized charges
I am an attorney researching the business practices of zynga and their apps, such as: fishville, farmville, yoville. I am interested in reviewing their business practices to determine if they are deceptive, such as questionable practices, used by third parties on their behalf, obtaining personal information via surveys resulting in unauthorized billing practices made on user's telephone bills.
Pending my review, consideration of legal action shall be evaluated. I located your complaint from a google search of all those complaining about zynga. Any information you may provide would be helpful so as for me to understand the issues, but response should not be considered as developing an attorney-client relationship. I merely need to obtain information.
So as to support my interest and qualify my identity, I would refer you to a few of my recent cases I filed, so that you can confirm that I do represent individuals in internet privacy matters. Google my recent cases:
Lane v facebook.com
Valentine v nebuad
Simon v adzilla
Slater v tagged.com
Once you locate these cases, review the atorneys noted, and then confirm I have the same email as the attorney noted on the lawsuit:
"attorney joseph h malley
[protected]@gmail.com"
Please feel free to contact me in confidence to discuss any issues. As noted at this point I am merely researching and discussing complaints to determine if there is any allegations of merit.
Thanks
Attorney joe malley
Email me back at: [protected]@gmail.com
I have played Mafia Wars for quite sometime - I also have put quite a bit of money into the game - While completing some of the latest missions, i.e. 50 ices in Brazil - I have iced I'm sure 20-40 ices when I started noticing the counter - it was not moving - I LOVE this game, but after putting so much time and money into it, if there is scam going on - I guess I will have to stop playing - Please look into this. Thanks - Beverly Medlock (e-mail, bevmedlock2000@yahoo.com
Hello,
In my English farm I planted the English roses and cornflowers 2 days ago and no yet read for harvesting. One is a 54% and other 25%. Can I clarify what is going on? Thank you.
Luiza Araújo
I was one of the first ones to build my winter workshop to the max, and now, it's back to square one. Gotta start over again! What is going on?
my animal feed trough is not getting filled. if i fill it once and return back to check for any wandering animals, the trough gets short of 2 animal feeds. is there anything i can do to keep the trough filled?
i finished my nursery barn with all the 50 construction materials needed..but it is still in skeletel form...if i looked inside it means it is showing that " completed " for all the 5 unique objects...! i attached a photo with this which is showing you that " 50 50 construction materials inside " but not yet finished..i have to sell this for just 500 coins and i have to buy an other for 5000 coins and again i have to collect all those 50 materials..too sad..! please help me ..!
STOP PLAYING AND GET A REAL LIFE~ ALL OF YOU
Look i am playing farm ville since Feb, recently there is some mischief going on my farm, rare breed horses started disappearing from there nursary barn..till that time it was okkk, but recently i came across a big problem that my xp's are been robbed, i could not believe it always thought all the nuberings are computerised i might have misunderstood it...till i started noting down the no. pf xps before leaving the game every time the xps go short about 1000/1500 ...like in the afternoon today i left 565221 and now they are 564650..if this [censor] will continue i will stop playing the game...i can digest abt itoms dis appearing but xps ? It is a disgrace..now lets see what you people will do are you really serious abt the people facing these types of problems.
every time i try to by a tractor or win it in the co op my computer goes out of sync. when i log back on the tractor is gone and my coins are missing 5, 000.
i just want t he problem fixed or the machines
jon jackson
everytime i try to get a tractor my computer goes out of sync and the tractor dissapears
i can not access my mafia wars
unauthorized charges to bank account
Listen everyone, don't EVER play any games by Zynga! They are a shifty company and they hire computer hackers! Let me give you my horrible story. I started playing farmville on facebook because some of my co-workers had it, and I then started playing Vampire Wars. I was playing them for a few days, getting kinda good, I NEVER ENTERED ANY PERSONAL INFO or MY BANK ACCOUNT INFO. My husband and I are very wary about credit card theft since it has happened to us before and was a nightmare. Well, last Saturday morning, after checking the bank account, we found that Zynga Games had taken out $406.00 out of our bank account! First off how? We never entered any info in, or gave them permission for anything. Obviously someone working for them hacked into our computer and took our bank account info and charged the $406.00. We are sick to our stomachs trying to get the money back we so desperately need. My husbands birthday is next week, and I was planning on buying him a PS3, but now since we just lost over $400.00, his birthday is looking grim. We are considering hiring a lawyer to get our money back if Zynga doesnt co-operate. Again, don't trust them, its not even safe to PLAY THEIR GAMES like I did. Thats how we got hacked.
The complaint has been investigated and resolved to the customer’s satisfaction.
Same here! Out of the blue Zynga charges me $25, and trust me, these days ppl don't have $25 to spare. I was going to call the bank to block any charge coming from them but I'm trying this first. Tomorrow it will be the bank.
So not happy!
I use to play Zynga Poker online with a friend via my phone and tablet. And one day I check my bank account, and $199.99 + $199.99 + $20.00 + $20.00 + $20.00 + $20.00 was missing. (My bank doesn't accept transactions and calls me if I go 20 miles away and spend $50.00, but $480 over 1, 000 miles away doesn't raise any red flags) And my bank told me that I PAID FOR POKER CHIPS THROUGH MY XBOX LIVE ACCOUNT. Thing is. Zynga and XBOX have nothing to do with each other. I filed a Reg-E Claim and bank insisted I did it. They had some crazy ajqpppplkm@ username and some IP address. So I had to get XBOX to email a report that stressed that my username, account, IP address, on these charges were not mine and that the charges were all falsified and fraudulent. I also had to send pictures of all of my device IP addresses.
So I destroyed cards and had new ones ordered and got all my money back. I still have no clue how my credit card info was stolen by using a free app. But that was March 2015 and in April 2015 my Discover Card was hit too. And in October my other Visa Credit Card was hit. I've been refunded for all of it. And I still have no clue how it's happening. I don't shop online. I use pre paid cards from stores for Google Play, XBL etc... RARELY.
Only thing I can figure is my phone is hacked. No matter the security and phone wipes. Anyhow DO NOT USE ANY REAL INFORMATION ON ZYNGA! Don't even install Zynga. If you have Zynga and stumbled on this topic, uninstall it and check your bank statements for the last months you can remember while having Zynga. Good Luck. Sorry for rambling.
my credit card was charged 20.00 for zynga games i did not buy
Ive been playing zynga poker for months on my Android smart phone then out of no where i get 5 separate emails from google play store saying your zynga chip purchase has been successful for the sum of $99 per transaction =$496usd. NEVER PURCHASED OR.RECURVED ANY POKER CHIPS so I instantly called zynga told them I never purchased any chips they said their records site different but will investigate it and get back to me waited 24 hrs I heard nothing from zynga nor did I receive any chips. So I called google aka google wallet told then my situation and that I never authorized any purchase so within 1hr google play store delt with zynga and my money was back on my debit/credit card thank god for google. Long story short zynga is a scamming company who its very dishonest and obviously steals peoples info. I know now why zynga had.so many permission request when downloading their zynga poker app their out to upload all the info and passwords on peoples phones. All I can say I was lucky to get my money back thanks to google but never never play or download any zynga game it causes more trouble then its worth. Zynga should be sued and shut down with this kind if shady behavior also very off topic but to top it off I come to find out the zynga poker game is rigged to make even the most seasoned Texas hold em player lose. Down with zynga!
I purchased 1 $7.49. And they charge me twice. And won't refund me. Also took my chips away. I complain to google play. They can't help either.
They told me I had purchased on 30th and 31th march. But my google play send me recipe on 1th April. My bank get charge 3th April.
Ihave been playing frontierville for a while. I am doing a winter mission, it says visit 20 neighbors, and I did, and it is not giving me the credit for visiting the neighbors.
http://www.yoville.com/forum/viewtopic.php?id=717570
I would also like to add on that thread that they are claiming the issue has been resolved and it has nothing to do with your items, coins or homes. the matter about nieghbors is a completely different issue within the tagged matter.
As of May 15th 2010 Zynga has removed its game Yoville from a social network known as Tagged. They had said all your items, coins or homes would not be lost and would be able to be transfered (plus some additional coins and a rare item) to your existing or new account on facebook.
Yoville has virtual currency that is purchased with REAL money so that you can buy pixelated items and homes for your yoville account. So please understand that the majority of players are adults who pay to play.
Zynga is refusing to respond or resolve this issue about getting there items, coins or homes back. Weeks have gone by and still no response to paying customers who are FURIOUS!
Yoville's forum is strictly monitored and threads about this issue (and any issue for that matter) are ignored and un-resolved or deleted by moderators. The only thread available to read about this topic is here.
http://www.yoville.com/forum/viewtopic.php?id=717570
Yoville is trying to escape its liability to transfer any items, coins or homes to those who have had them on tagged.
This is WRONG! Zynga is not only extremely greedy but also VERY dishonest. I would NOT recommend anybody to purchase anything what so ever from zynga!
I was hit today. Six $1.00 charges and Six $75.00 charges. I called the Zynga and of course they are investigating. Contacted my bank but as above they have to wait until the charges have posted. I cancellled debit card and once the charges post I will have to go to back and file 12 separate claims and then go to the police station to file report.
If your credit card number has been stolen to buy Zynga internet games, first of all call the FTC (Federal Trade Commission) at [protected] and file a rep0rt, then file a complaint with the IC3 (Internet Crimes Commission) at ic3.gov. Hope this helps.
I got hit this weekend... six charges of $1.00 (I guess this is the first step to make sure the bigger transaction will go through) followed by three charges of $20 and three charges of $150. I have no doubt that three more debits of $150 would have been forthcoming had I not caught it today. I called Zynga and got the same story as above, it's being "investigated". I also contacted my bank (BofA). They said they can't do anything until the charges are posted, but they did give me some confidence that they'd have my back... we'll see. What a shame this can happen...
About Zynga
Overview of Zynga complaint handling
-
Zynga Contacts
-
Zynga phone numbers+1 (800) 762-2530+1 (800) 762-2530Click up if you have successfully reached Zynga by calling +1 (800) 762-2530 phone number 3 3 users reported that they have successfully reached Zynga by calling +1 (800) 762-2530 phone number Click down if you have unsuccessfully reached Zynga by calling +1 (800) 762-2530 phone number 0 0 users reported that they have UNsuccessfully reached Zynga by calling +1 (800) 762-2530 phone number
-
Zynga emailssupport@zynga.com100%Confidence score: 100%Supportagrandolfo@zynga.com94%Confidence score: 94%sarah@zynga.com94%Confidence score: 94%communicationmforan@zynga.com93%Confidence score: 93%
-
Zynga address699 8th Street, San Francisco, California, 94103, United States
-
Zynga social media
-
Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025
- View all Zynga contacts
Most discussed Zynga complaints
Hair remove from inventory and cannot findRecent comments about Zynga company
Gin rummy plus




Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
My last name is Jewish and The game Castleville, everyone has gotten the new upgrade but me after many attempts to talk with Zynga, I keep getting the same results that they are trying to fix the problem, yea by Discrimanating, I have proof of all this and am willing to turn it over to anyone that can do something about it. Can be contacted at SexxyStud966@yahoo.com
Here's a Canadian one for you- Afarin Maleki
I don't belong to any of the abrahamic religions. There is no reason of bringing "antisemitism" into something as poker. By the way, Arabs are Semites too. I have seen Arabs and Jews playing and communicating on Zynga. You yourself are spreading antisemitism with your reference of 911 and the Holocaust. Today with your self imagined paranoia you have created a "antisemite" in me.
i am very angry because when i win collections they are not going to my collection what so ever, for example i won 5 rainbow dice yesterday and do not have any in my collection and this is really starting to piss me off. Is there anyone I can contact about this or is this just a complain station