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1.6 4 Reviews 442 Complaints
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Zynga Complaints 442

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D
11:41 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Zynga Someone hacking my son's account

A player on the yoville game keeps hacking into my son's account and stealing his stuff that he paid real money for and this hacker is also using my son's profile and password as his own. This hacker brags that he can't be reported, that he has wpe pro and that is anti report. The hacker has done this numerous times and goes as far as to not only hack the game but read and reply to mail as he sees fit. I am dakota's mother and i spoke to this hacker and asked him to please stop and he used filthy language and cussed me and made the statement that he was going to hack into my account too. This hacker has a profile that says zynga and he pretends to be the support group for this company and he solicits people's e - mails and passwords pretending to help. He also shuts down computers completely. One of his id's on myspace is rashad dixon / a. K. A shorty swagg 19 / male shorty city, atmore, alabama www. Myspace.com / datgettoboybkbyoungb

I would appreciate your prompt attention to this matter and i have already logged a complaint with my internet server. Sincerely, debby wilson [protected]@yahoo.com

Read full review of Zynga and 45 comments
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datuan
ID
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Oct 16, 2012 5:22 am EDT

i have redeem game card in my acount RP. 40.000, - but cannot receive gold in my poker acount .

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LAYOUNA
LB
Send a message
Jun 02, 2014 11:08 am EDT

i want money i want stuff my name is Jhonny dunno AND I AM A HUGE FAN HELP ME MAKE BETTER IN THIS GAME TY

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xxaLeX HeTe yOuxx
New York, US
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Apr 28, 2014 4:23 pm EDT

hi i got scamm :( and i lost 15million coins and i want to know how do i get it back can u plzz help me plzzz

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rawan roro
EG
Send a message
Jun 28, 2013 11:12 am EDT

hi i got scammed and that person took most of my money and my clothes that i have payed for and didnt scam anyone plz send me some money back

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rawan roro
EG
Send a message
Jun 28, 2013 11:10 am EDT

hi i got

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Vic Anthony
PH
Send a message
May 26, 2013 5:48 am EDT

Hi im angry because one hacker or scammer just scammed me and im totally angry of
This he said that i cannot report him because he is a WPE pro and he keeps getting my stuff, When i was about to buy a house which i earned he hacked me and he keeps on trash talking me pls help guys, and i you help me i will convince others to play yoville ok, Now we have a deal ZYNGAGAMES

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brackan
US
Send a message
May 22, 2013 6:52 pm EDT

i got scamnmed by a hacker 9mil and am very sad so i need my money back that happend to me and my friend so i want money back if u want to give me the money my name in yoville is money boy

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dani ablahad
U.S..A, US
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May 17, 2013 10:45 pm EDT

Hi last 10 days i got a hack with somebody and i got scam i had 156, 784c and now i have 10c because i get scam. And i did other facebook i play with it for 37 day and i had 26, 721c and i got hack. And now i want 6mil which is 6, 000, 000.

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ehab ablahad
U.S.A, US
Send a message
May 17, 2013 10:21 pm EDT

I had 2 facebook one is rich one is not rich the rich one they hacked me i had 140k and now i have 0c now am playing with the not rich one i have 2k and now i want 90mil which is 90, 000, 000mil pleas give me money.
my email is waad.ehab@yahoo.com
my password is tellmewhatyou

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helpmepleaseimserious
ID
Send a message
Apr 26, 2013 7:02 am EDT

my friend told me i have to ask you how to help me, this is the problem : I don't know why I stopped receiving money every time I win games, and sometimes if I buy something, I found out my coins and cash are gone because of buying stuffs, and nothing in my inventory ! And guess how many money did i lose (I count everyday) maybe about 750K coins and 400K cash, and if its still going like this I'm not playing yoville again, so please anyone in zynga help me, and by the way I'm serious.

ComplaintsBoard
L
3:51 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Zynga Fraudulant deductions

Please arrange to stop these, check them to which account they have been paid and arrange to refund them.

Read full review of Zynga and 226 comments
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Phillip890
US
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Nov 19, 2018 9:29 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

it freezes on me then it says no connection to the Internet and in deleted the app and downloaded it and it worked fine until I put my information in and the same thing happens

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nawir
US
Send a message
Nov 12, 2018 4:30 pm EST

why my id -3, 357, 983 please fix this problem thank's!

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Saad Amin
US
Send a message
Nov 12, 2018 5:50 pm EST

I made 113m In my account And i dndt Do Transfer And nothing No abusing why u banned My Money I want it back!
This Is Not The way That Ur Banning account By u r self

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Saad Amin
US
Send a message
Nov 12, 2018 6:03 am EST

I made 113m In my account And i dndt Do Transfer And nothing No abusing why u banned My Money I want it back!
This Is Not The way That Ur Banning account By u r self

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Julie Roy
US
Send a message
Nov 12, 2018 10:45 pm EST

Your game is a scam. Your customer service is well you don't have any. I spend hundreds of dollars of months just to lose. How does this game know I get bonuses before I even spin? How does it know so many things before you play? You program this game it is not a chance if luck. You are horrible! The company is doing nothing but scamming people.

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Ashraf Hamza
AU
Send a message
Nov 11, 2018 5:26 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Zynga banned my account today and they saying I was transfer chips but I wasn't and they took all my stack I was building for the last 12 years 80 billion worth of chips and I asked them to give me a proof that I was doing anything wrong but they refused so please help me get my account back with my chips thanks

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Zeenat Bhamjee Kola
US
Send a message
Nov 04, 2018 5:02 pm EST

Hi. I received an update last week, since then my name shows as groaning hypnotist and not my original name as my farm is signed in on Google.
Also since this morning the game is just frozen. I can't do anything, rebooted a fee times but to no avail.

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Ryan1234t
US
Send a message
Nov 04, 2018 10:40 pm EST

3 withdrawals from by bank account for .99 each from Google Zynga g.co helppay ca I never made these charges and I see many people online complaining about the same thing

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Parvez2576
Cabazon, US
Send a message
Oct 31, 2018 4:10 pm EDT

Today got 20 m chip by sketch 2gold but no chip added my poker account... What's the problem

Parvez
parvez.ipe07@gmail.com

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Mozzam ali
US
Send a message
Nov 01, 2018 4:36 am EDT

Hello,
I was playing zynga poker i was enjoying so much i played and earned
19b. I was very good to see that first time but im tired to play it know the hands are so bored please i will be very thankful if you can return my few chips.please if return it i will enjoy the game i have no more other special game to play so it is very fantastic game

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About Zynga

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Zynga is a digital gaming company known for creating popular mobile and social games. Their portfolio includes titles like FarmVille, Words With Friends, and Zynga Poker. They offer games across various genres, accessible on multiple platforms, including smartphones, tablets, and social networking sites.
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Overview of Zynga complaint handling

Zynga reviews first appeared on Complaints Board on Aug 3, 2009. The latest review Close my account permanently was posted on Mar 14, 2025. The latest complaint Words with friends 2 was resolved on Sep 17, 2022. Zynga has an average consumer rating of 2 stars from 446 reviews. Zynga has resolved 67 complaints.
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