Zynga’s earns a 1.6-star rating from 445 reviews, showing that the majority of gamers are dissatisfied with gaming experiences.
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rigged
Zynga poker is the most rigged site in the history of online poker. How can a company who has massive funding not create a legitimate poker app that doesnt cheat players on the last card every other hand. Its absurd! No matter how good a player you may be or how patient you are zynga will ultimately cheat you of your skills by giving the pot to some ### on a 2 percent chance win and this happens regularly. I cannot wait for someone to create a poker app that puts zynga out because of their indifference to real problems with their garbage software.
zynga poker is rigged
Zynga poker is 100 percent rigged for the last 2 years i have been unable to have any decent wins. Ive been over $50m but now it's impossible for me to even win a $100k tournament which in turn has made me miss out on winning potentially hundreds of millions or even billions. I refuse to purchase chips, maybe that's why i don't win anymore, you can only win if you purchase chips. I can't even win when i have the best hand because somehow the river card always seems to be in favor of someone else. Zynga poker used to be fair and it didn't matter if you had purchased chips or not but it seems those days are long gone. If this isn't true i would expect $500m in my zynga account. That is a lot less than what i could of won if zynga poker wasn't rigged
I would bet my life that Zynga Poker doesn't deal anything close to the way cards do in reality. I flopped a straight 6 times tonight and lost 5 of them. Oh it's just one of those nights you say. It happens to everyone. NO! This crap happens every single night! When I flop a straight, two pair or a set. I automatically assume I'm being set up and I'm going to lose. I'm not a bad poker player. I played live in the casino 5 days a week for over three years. I have over 1 billion chips at Zynga. The game is not fair the way it's dealt. Once again, I'd bet my life on it. It's impossible to lose with a 92% chance of winning seemingly half the time. How come when I have 12 to 15 outs of the flop it rarely hits when miracle hands hit on a regular basis? Why play here you ask? I've played at 6 different sights over the years. None of them seem fair. My friends are on FB so I play here. I wish you had more tournaments where people can reach a final table. Now that's fun.
been buying chips an then get them hack an stolen an zunda will not rufund me my chips or money
zynga poker is crooked!
Zynga is the most crooked company in existence. I built up over 97 million chips and never used foul language or took any chance of violating their TOS. I had pocket aces and another player with pocket kings went "all-in". After I won the hand he accused me of cheating. Yeah Right. Then he claimed that he reported me. I was sure that was no big deal since I had absolutely no idea how to cheat using my telephone to play the game. 30 minutes later I was banned. After 3 days they let me back on but took 97 million chips away from me. I now play "Poker Deluxe". I'm certain that the biggest problem that Zynga had was that I was winning chips and not buying them. They will take your chips for no reason whether or not you buy them or win them. They will not even tell you why they take your chips and you have no way of defending yourself. They are just plain "CROOKED"! Of course, they have "no customer service". There is no way to contact anyone!
Also, they do have their own players that can control the cards and win at will. They do that to keep everyone buying more chips. Knowing this, I won all of my chips on the $200 tables.
You are 100% correct. They are extremely crooked. They took 97 million chips away from me for no reason. They claimed I violated their TOS without saying which one. I never used foul language and constantly congratulated other players when they won. They wouldn't even respond when I tried to explain my case. I may have been hacked but they could care less. I believe that their problem with me was that I was winning chips and not buying them. I now play Poker Deluxe and keep the chips I win.
The complaint has been investigated and resolved to the customer’s satisfaction.
zynga is so crooked in so ways, however i will only post the most recent one i have noticed.My wife and i were playing at the same time and commenting on recent chip price drops when i noticed a huge difference in the prices.I have bought chips from them a few times, my wife however never has, so if anyone should get a deal on the price you would think the return customer. Not in zynga world.The prices for me to buy chips were all over double of the prices for the wife.2 billion chips would cost me 350 dollars, the wifes price was 159 dollars. The prices of same amounta should be all the same for the same amount, or maybe a little deal for return customers.So as a little experiment i bought the minimum amount then rechecked the prices.The prices then all increased for me if i wanted to buy more.I contacted zynga to air my discust, they will look into it. Never heard backsince
New update on 5 / 20 / 12 & now today it won't open every time i open it it just closes again.
use of cheats in the game actively encouraged by zynga
myself and friends of mine who do at times buy poker chips on this site as we all use it as a fun way of getting together are now feeling like winning on this site is like fighting a losing battle. We feel that Zynga have now managed to spoil a decent game.
We now feel that the use of bots and other ways of cheating is not actively encouraged by Zynga as a way of earning more when people buy chips from this site to continue playing. I understand that this is a business but there is nothing done about the continued use of bots and cheats on this site. They no longer have an email address you can contact them direct on but do have feedback forms' I have used these but feel that no one takes this complaint seriously anymore. Myself and friends are now thinking seriously about taking this further and have asked zynga on their own forms to provide a regulator address but this is yet to be received, we are constantly feeling ignored and are unsure of where to go with our complaint now, can anyone please advise
The complaint has been investigated and resolved to the customer’s satisfaction.
some obe hacked my emailand.., blocked zynga..pls recover my facebook account and allow me to play pokert
bugs or missing chips
I accidentally remove my zynga poker application on facebook while i'm trying to remove my unwanted apps when I tried to play again my chips and my level are new just like when I first start playing I already had 1.5b and level 52 and I also earn gold club I used to buy chips and gold how can you do this to your customer or something went wrong... I recently trying to contact zynga support following steps by steps and I did not see the contact us link please help me.
The complaint has been investigated and resolved to the customer’s satisfaction.
This all has to be reported to thye Better busness bureau. Violtating the internet fraud protection act! Make sure you get all company info including address!
why do i NOT get any chips at all when i win or am placed what is the point in playing
glitches in games
Playing FarmVille 2 on my iPad and the game keeps shutting down, I looked on the zyngas support site for advice, apparently they are aware of the problem and are "working on it" I followed their advice to try and fix the problem by myself but I still have the problem. I was reading some of the complaints from other players and realised that the games glitches seem to be going on for many levels past my own. So unless they are fixed this is something that I have to look forward to. I have spent a little bit of money on the game and reading other peoples comments others have spent large amounts, to then become frustrated and leave the game. If I pay for a service then I expect a reasonable return. I don't want to wait for my goat to get stuck in the Christmas tree or my rain deer to disappear (other players complaints) before I say enough. I think if we pay and get a bad service then we should have our money back.
The complaint has been investigated and resolved to the customer’s satisfaction.
Can you please advise if your Farmville 2 was fixed? My game has been unable to load properly for almost a week... and I am running out of ideas on how to fix it... When I go to report an issue... it comes up that the website address is incorrect... Do you have any idea on what the site address is please...
missing poker chips 217 millions
Dear zynga please
Enquire my chips stolen aqnd hacked by some one I dont know what has
Happened where my all
217 millions chips vanished please enquire all my chips gone I dont
When and how my account is now 0 please help me zynga I felt like I m
Robbed... I have never been to suspension and a regular player of zynga
Games please loook into this matter.. Its really disgracefull all my
Chips gonereally
Feeling robbed its has happened earlier with me and zynga has a very
Good response earlier and helped me getting my chips back.. Thinking of
The same and hope best judgement from zynga... Chips are not so much
Meant to me but unjustified thing happened to me please look into the
Matter
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered credits once for a game and used to option to have it taken off of my phone bill. Unfortunately they took a bit more than they were supposed to and I was left with the bill. They refuse to refund my money and claim I had ordered all of the credits myself and was just having 'buyers remorse'.
Never ever ever works 100% always always some hassle, they just keep adding more messed up stuff.
Hello! My sister (bethHICKS) Ivrylvr4u@facebook.com wants to use her money from the lefthand corner on FARMville to purchase things on her account instead of FV cash please help her also
KathyBland@facebook.com
sincerely KathyBland@facebook.com
I was playing pioneerville. Clicked on the market, the game froze and then flickerd. Next thing I know, I'm out 40 horseshoes. They will not refund it claiming it was my error. There games are glitchy and freeze often.
ridiculous
Just got kicked out of three lobbies now when I click sit and choose my amount it doesn't do anything, the other day I won a 200 000 hand and got kicked and received nothing and as I was all in I had nothing, tried to write to you's three times but kept saying unavailable, but yet when I bought chips it worked fine ? This app is honestly the most frustrating disgraceful App I have used and needs to be fixed immediately, sick of spending money on it and getting ripped off for it. P.s it took 5 turns to send this message! This is the message I tried to send them 5 times but still won't send after days of attempts
The complaint has been investigated and resolved to the customer’s satisfaction.
downloaded an upgrade (cupid) now cant access internet on my ipad at all. has been three days now. have tried to contact company but cant find their email address
unfair play
I have bought chips from zynga poker on many occassions but wnd up loosing all the chips. Initialy I thought I was playing bad bt over a period of time I have made few observations & have come to realize that zynga poker is cheating people of real money by making them buy chips & making them loose all chips on purpose.over a period of 5 days I have lost 30...
Read full review of Zynga and 6 commentsyoville items in my space
In 2008, YoVille was the first game in the series of “Ville” games to be launched by Zynga. The growth of the game quickly helped boost Zynga in popularity after 150, 000 daily active users were playing. YoVille was known as “the largest virtual world game” of its time.(1) Myspace was still popular and many new players chose that platform to play YoVille. And loyal Myspace fans decided to stay with the social media site, even when it seemed everyone else was moving over to Facebook.
Myspace recently decided to discontinue all games from its platform, and it left gamers shaking their heads in disbelief. After spending countless amounts of time and money on the game and the social media platform, they are now left with nothing in return. Myspace has made an official announcement regarding the games that were discontinued, and they are suggesting that players contact the developers “for any questions regarding your games account, billing information, and possible transfer options”. (2)
What makes the blow even worse is that Zynga is keeping tight lipped about the problem and has offered very little in return for its loyal customers. On Wed, June 12, Zynga made an official announcement promising that they are working with Myspace to identify affected players to offer special packages for some of Zynga’s other live games. This offers little hope for players on YoVille, especially in hind sight of Zynga closing down 13 of its other games and offering “special packages” to their long time players. Those “special packages” only amounted to about 50 game cash, or about $11 USD, for many people who had been loyal paying Zynga players for many years.
Cerulean Ninja, a moderator on the YoVille forums, has posted that they still have not gotten any official word from Zynga and can offer no new updates. Thankfully at least some of the Ninjas care enough to keep the players at ease. It’s too bad that the Studio and its management teams seem to care very little for the players who were once there to help Zynga become one of the largest gaming companies in the world. The lack of updates coming from Zynga shows that they have little respect for the players who stuck around and remained loyal customers.
The complaint has been investigated and resolved to the customer’s satisfaction.
closing my account and taking my chips
Yeasterday i was playing poker and i went all in on a pair of aces and because my mobile played up i lost my had as i was trying to login after my phone played up it kelp say oauth2 error 997 i emailed zynga on the website zynga.com and it said my account was permantly suspended and i had 141 million chips and they have gone as well i dont understand why this as happened ive done nowt wrong i just want my account and my chips back please hope you can help its not fair what zynga have fone i did nothing wrong at all
Zynga poker is a scam, they can do whatever they want and feel they dont have explain. Something has to be done had 80mil and now all of the sudden my account is suspended with no explanation.
My email: d4j4l1985@hotmail.com
from Facebook zynga poker.
On 18/7/2013 i buy chip from zynga chip using my debit card i buy 2.5M and i play and win 120M because my iphone batts running low i charge and i was trying to login after my phone charge up it kelp say oauth2 error and it said my account was permantly suspended and i had 120 million chips and they have gone as well i dont understand why this happened ive done nothing wrong i just want my chip back! I have waste my money to buy the chip from zynga now u take it all! I need a explaination ASAP !
the zyanga poker team stole my 50.3 million chips i dont know why when i refreshed my page it shows you r voilating the terms and conditions ...it took me whole day to play fairly and patiently ...plzz back my chips... i didnt voilated the terms and conditions actually why i whould try to sell chips... i love this game i never ever did this ...back my chip otherwise i'll remove this app ...
account banned 2.2b
Dear sir / madam
I played poker on 10/m / 20m table. 20m / 40m table and I win approx 2.2b after many days yesterday I play poker on 10m / 20m table and suddenly recieved message that *you are unexpectfully disconnet the server please reconnect* as I reconnect I recieved message that account has been banned.
*I dont know why my account has banned*
*I never violate tos of game*
*you can check all my hands I win with different player in differnt time in different countries*
*I never win all chips to one man*
*I never get any transfer chips to any one*
In view of the above I request you please check all my hands carefully and after you satisfied that I never get any transfer chips to any one please restore my account with my original chips.
I hope zynga do justice with me.
Looking forward to your quick response in this regards.
Salman polani
Had one charge of 50. and 3 for 49.71 charged to my card without my approval..Received call from my bank.. I want these charges removed. Fraud has been filed with my bank
Same problem happened to me today. Banned my account with 1.5B. I even used to buy 30usd of chips from Zynga. Thieves is what they should be called.
Sorry for that
game stole $1m chips
i did the coasterville promo and hit level 10 for 1 million chips i checked my poker they were there i go back on yesterday morning and they were gone ive made numerous complaints but receive no help at all
The complaint has been investigated and resolved to the customer’s satisfaction.
What is going on here? I just got 9th in a tourney and was credited over 2 million in chips.. I had over 3 million total and I literally just watched my account flicker from over 3 mill to 422, 000. This site is a scam! DO NOT PAY YOUR HARD EARNED MONEY TO SCAM ARTIST! 2 dollars from you isnt bad... but just THINK OF HOW MANY PEOPLE THEY ARE DOING THIS TO! THEY ARE ROBBING EVERYONE AND MAKING A KILLING! I will never play again. AND I WILL TELL MY 100 FRIENDS THAT PLAY ON THIS SITE!
in one day i play in 100.000$ i was lucky iget 103million in the next day i open my account and i did not fond only 250000 why zynga i played hard for the money please return my money back
wish i had my chips back
hello everyone I know u guys getting tired people complaints hate do bust ur day k, i use my credit card yesterday, i spent 50.00 dollars, no chips on Zynga, so I asked my friend she told me, Write u guys ...So I told myself this is my chance use one more time 20.00, i still have 1million, I AM PRETTY DARN UPSET... PLEASE IF U ANY QUESTIONS PLEASE GIVE ME A CALL BACK AT [protected] this only poker i really enjoy since my friends i can play lol... tyvm have a great day
loading issues
Castleville - loading issues, white screen and unable to load game since last Wednesday morning (5daysago). Please Zynga just sort it! I enjoy this game. Also have difficulty with game stopping after about 4 activities, cannot get menu up to make items for quests for several attempts, not loading fully and takes a long time. Lost crowns (5) . Planting/harvesting, then go back to game to find unplanted/withered unharvested crops. PLEASE sort out these loading issues that you seem to be investigating - FOR A VERY LONG TIME!
The complaint has been investigated and resolved to the customer’s satisfaction.
When i put my email and password in the machine it says incorrect and that i am on the wrong browser i was always a 7 until i found out that i am an 8 If this works on an 8 please fix. I play the game before it starts plays a bit than it disappears to a white screen and now it plays and then it cuts short. Couple of days ago it told me on wrong browser and i am barking . I already have a google chrome so why do i have to do another one. I tried my game yesterday it started and went back to the beginning and froze. Last july i have had problems with this game and still having problems. When i first got introduced to this game couple of years ago i enjoyed playing this game but now i am fed up when i click this game to play it does not load properly and when asked to do my email which i always used it won't take it now and when i use my password it says that it is incorrect.
paid for extra money and did not recover it!
I've paid $ 13.99 for cash on a zynga game called cityville got the bill but not the money on the game .. This has happened to too many of us I will no longer play this game ... I thought the fist time was a mistake so I let it go . Turns out it happened again now I'm thinking its a scam and will no longer sy this game .. I wonder how many thousands of dollars this company has stolen from customers ?
I am exactly the same boat. Took payment out my bank four times, but no money on city ville :-(
stolen chips
I an so sorry to hear this from all of you. My poker chips from Zynga Poker were stolen yesterday around 2:30 pm (cst). One minute I am playing poker (and cooking at the same time) and I get out of the Zynga Poker site and go to my home page. I get my food out of the oven and come back to the Zynga Poker site and have only 100, 000 chips! I couldn't beleive my eyes! Only 10 or 15 minutes earlier I had $678, 000, 000 million chips! So I started checking my "buddies" and sure enough someone I had just recently "buddied" was on my buddy list not once but twice! When I had been playing earlier I could see them playing also in another room. When I "buddied" them the other day they had around 650, 000, 000 million chips and when I checked earlier while I was playing they were down to around 200, 000, 000 million chips. I didn't think much of it at the time because I have a lot of "buddies" who go broke in chips all the time. But I am very suspicious, extremely suspicious, that this is the person who stole my chips! In one account they have over 650, 000, 000 million chips and in the other account they have over 400, 000, 000 million in chips! How can they still my chips? I did NOT give out ANY personal information or passwords etc... All I did was "buddy" them. I didn't even really talk to them! How can this happen! I do not have any special account with Zynga Poker alone, so there-fore I have no Zynga password etc... I only play Zynga Poker when I am logged into my Facebook account. It is the ONLY game that I play. So far my Facebook page is untouched and not tampered with thank goodness! I have contacted Zynga Poker on line and over the phone and explained what I think happened. Of course they said it would be 24 hours before they could respond! Does anyone think I will get my Poker chips back? They cost me a LOT of money to get! For 810, 000, 000 million chips it cost me $538.20. I am so sad. If I do not get my chips back I am DONE with Zynga Poker and ALL other on line games. I feel that I have been not just a good customer but a "great "customer to Zynga as I have (ashamedly) spent over a thousand dollars on this game! If anyone can help me or give advice on this matter I would greatly appreciate it. Thank You so much.
respected zynga members,
few days back while i was playing zynga poker on facebook, a girl named luisiana shafara(details attached below) asked for chips.i then gave her some.she then asked me to enter my name, email id and password inan unknown site.andtoday while i was on the verge of earning 13 million chips on zynga poker, my poker account got suspended stating that its due to the usage of my account from another country.then i suddenly realised my mistake of logging in to that site.kindly help me get back my chips and take strict actions against the hacker.
My chips have been stolen and its been a month now. I got some requests from Zynga poker to claim 270 million chips and when i followed the instructions and logged in back to my facebook account, i saw that all of my chips were stolen. I have complained many times about it but i get the same reply from zynga that
" I am unable to verify that the reported loss was the result of a compromise or hack on your account. As a result, I cannot credit any lost chips back to your account." Zynga customer support is not sensitive towards its customers.
Please help me what should i do now Zynga is not listening to me It seems that zynga itself has taken my chips.
My communication details with zynga poker are:-
1) Incident # is: 120209-[protected]
reference number is [protected]
Zynga Customer Support [ ref:_00D60J52i._50060HWBEq:ref ]
2) reference number is 120215-[protected]
ref:_00D60J52i._50060HWidV:ref
3)reference number is 120216-[protected]
ref:_00D60J52i._50060HWwwx:ref
4)reference number is 120216-[protected]
ref:_00D60J52i._50060HX7AQ:ref
5)reference number is 120217-[protected]
ref:_00D60J52i._50060HXQkJ:ref
6)reference number is 120217-[protected]
ref:_00D60J52i._50060HXPFQ:ref
7)reference number is 120218-[protected]
ref:_00D60J52i._50060HXga6:ref
8)reference number is 120222-[protected]
ref:_00D60J52i._50060HYrzU:ref
9)reference number is 120222-[protected]
ref:_00D60J52i._50060HYvVE:ref
10)reference number is 120223-[protected]
ref:_00D60J52i._50060HZ3rd:ref
11)reference number is 120223-[protected]
ref:_00D60J52i._50060HZBwT:ref
12)reference number is 120224-[protected]
ref:_00D60J52i._50060HZOad:ref
13)reference number is 120225-[protected]
ref:_00D60J52i._50060HmLMS:ref
14)reference number is 120225-[protected]
ref:_00D60J52i._50060HmM44:ref
Please help someone to get my chips back. I am also attaching some proof photos
Thanks
I had 350 M last night, just woke up now to find my chips are only 99 M
Can you please check that and return my stolen chips?
zynga I wa.tback my 6 m...u freeze my account...
I AGREE I THINK ZYNGA IS STEALING THEM!
truthbehindzynga.blogspot.in visit here.
Yaa i agree with you.
yaa i agree with you.
It did happen to me too. And thats not a hack mail because it was in zynga's own application. Sent by zynga... So it seems like zynga fooled us...
mike help me...jst give me da answer
poker
I was just in a 500k Sit-n-Go tournament. I was the chip leader and then all of a sudden the game started lagging. I could hear the bell ringing to signal it was my go but I couldn't do anything. I refreshed my page and it came up with a message saying something along the lines of 'the page you requested is not available, please refresh and try again'
I INSTANTLY opened a new tab and went onto Google.co.uk to ensure my connection was fine. It was. I refreshed the Zynga Poker tab again and it began to connect, by the time it had loaded up again I was out of the tournament and I had therefore lost my 500k. This whole process couldn't have lasted more than 30-40 seconds, so what happened?
I'm absolutely furious that this has happened because of your game and not my connection. When a player becomes unavailable WHY would it put you as 'all-in'? I would like some kind of reimbursement, I was chip leader by some way and was VERY likely to win the tournament. Therefore I'd like to receive the winnings, or if that is not possible, at least the 500k I put in.
This incident happened at approximately 22:58 on 16/12/2012 and I would like you to check what happened so you can see that I am telling the truth.
The complaint has been investigated and resolved to the customer’s satisfaction.
i was playing this afternoon, i was winning and my chips were 3.8 Million... suddenly i get an email from zynga it self telling me that i had to verify my account due to somekind policy violation of mine, which offcourse i wasn t involved in the first place... Anyway, knowing about the usual scams i made sure first that it was ZYNGA that sent me the email and the page where that mail lead me was the very ZYNGA site, and specificaly the customer support page ! There i had to enter my e mail adress, MY FB PROFILE ID, and my password which i didnt think would harm cause i was at zynga site afteralll!
After i verified my account, i continued playing some poker at a sit n go tournament, and right after i finished it, when i returned to the lobby instead of 3.8 Million chips i was left with 20.000 chips only!
What is the deal here afterall? They rob us so we can go buy chips again at those ridiculous prices ?
NO THANKS! I m done with it! I d rather give my money to pokerstars.com where i can actally win some money and no one can take my money away from me!
ZYNGA IS THE BIGGEST FRAUD EVER!
I want to ask why are my chips 700 m more in ben, .. I though there was no illegal transfer, I play six people my computer suddenly cut off, after I go back there was exposure of the DOH, after I go back my chip was minus 9 M, help is on the follow up.
Simak
Baca secara fonetik
I want to ask why are my chips 700 m more in ben, .. I though there was no illegal transfer, and no warning from Zynga. I play six people suddenly my computer is broken, after I open the back there was exposure of the DOH, after I go back my chips was minus 9 M, help is on the follow up.
or Zynga poker robber
i entered tourament buy had to cancel lost 1.5 million chips because i had to cancel? not right please reimburse those chips to my account tksjohnny h
Jeff Michalski have done none of these. I wouldn't know a hack cheat or bot if I saw one. I have not been approached or allied with anyone to do so. Nothing that you describe has been done by me or on my behalf. And now you have even removed the possibility of rejoining the game with your draconian offer of lowering my winnings by 14 million. This seems like revenge for me fighting against this injustice. The shame is on you. My earnings on Zynga have been my own. This is just wrong.
Jeff Michalski
From: Zynga Customer Support
To: "jeffmichalski@yahoo.com"
Sent: Friday, October 21, 2011 7:54 AM
Subject: Reply from Zynga Customer Support[ ref:00D6J52i.5006FSp6W:ref ]
Hello Jeff,
Thanks for contacting the Zynga Terms of Service Team.
My name is Mario and I`ll assist you today. Icon, Your account has been permanently banned by Zynga for violating the Terms of Service.
The following are the Terms of Service violations on the account:
CHEATING AND HACKING - You agree that you will not, under any circumstances:
d. Use cheats, exploits, automation software, bots, hacks, mods or any unauthorized third-party software designed to modify or interfere with the Service, any Zynga Game or any Zynga game experience;
e. Use the Service in order to design or assist in the design of cheats, automation software, bots, hacks, mods or any other unauthorized third-party software designed to modify or interfere with the Service, any Zynga game or any Zynga game experience;
f. Without Zynga’s express written consent, modify or cause to be modified any files that are a part of the Service or any Zynga game;
g. Disrupt, overburden, or aid or assist in the disruption or overburdening of (1) any computer or server used to offer or support the Service or any Zynga game environment (each a "Server"); or (2) the enjoyment of the Service or any Zynga game by any other person;
h. Institute, assist, or become involved in any type of attack, including without limitation distribution of a virus, denial of service attacks upon the Service, or other attempts to disrupt the Service or any other person’s use or enjoyment of the Service; or
i. Attempt to gain unauthorized access to the Service, Accounts registered to others or to the computers, Servers, or networks connected to the Service by any means other than the user interface provided by Zynga, including but not limited to, by circumventing or modifying, attempting to circumvent or modify, or encouraging or assisting any other person to circumvent or modify, any security, technology, device, or software that is part of the Service;
You can read the Terms of Service here:http://www.zynga.com/legal/terms_of_service.php
Your account will not be reactivated for any reason. Once your account has been permanently banned it can never be reactivated.
Kind regards,
Mario O.
Zynga Player Advocate
Your Incident # is: [protected]
2 seconds ago
saya sudah mengikuti langkah2 dri zynga pker untuk bisa kembali membuka permainan texas holdem poker saya di facebook, tapi ko ampe sekarang blum bs dibuka juga
hello
Sorry to hear about what happened to you ...
But if you want to get them back report it to the
International gambling license & laws...
the second they are taking money
Its nolonger a game...
you'll find if you complain about not winning they'll tell you that
the odds, are just like a casino, you wins some and lose a lot...
However they are not regsitered as a casino poker...
Which in that case they have to explain the rules of the game and how you can win under international gaming laws...
It will give them something to think about...and if you have bought chips ask for your money back
Good luck
account suspended
Dear Zynga team,
After a very longtime i win approx 500M but next day i was completely shock and surprised that my account is blocked.
I again request you that u can check all my hands which was true and fact i was win with my luck not an any illegal type please recheck please and release my all win chips.
Looking forward to your quick response in this regards.
Thanks and Best Rgards
Mubi Polani
Im a simple paople fromm piliphine my inter net is logs so that the account is supended please zynga come back my chips please.
Zynga please come back my chips I'm a pilipino in5ernet is very slow so that sit and up 04_06_2017
U need help, can't play with any of my buddies.
Sorry, please active my account
Next time no mistake
Please active my account properly
Next time no mistake
Sorry for that
chips taken
I had over $7.6 million chips in my account gave $100.000 to a friend of mine. He got the $100gs it was taken out of my account no problem.Logged in the next day now I only have $1.00! where is my over $7.4mil I had when I logged off!
i play global poker.i had in my account 53.400q and when their came back they said that they was giving us 10q i only got 1q. and there offer us 1q i did not get it. i was left with only 1q in my account. i told global poker about 40 times about my account .and their dont care.there are many players had the same complaints.and we still are begging global for our chips.global has given same players all their chips back.and many are still waiting.please help us.to get what is ours .it has been a month.global needs to treat all players the same lol.im sick of begging them for my chips and lot of people are doing the same my i.d.[protected].face book please help us. thank you.
chips gone missing
i would like to complain about Zynga poker game on Facebook.
3 weeks ago, i had 1.3 billion counts of fake poker chips, 1 day that i didnt get to play, they have reset my account to 1m. and when i complained, they said they could not track where all my chips had gone. they even stop replying to all my emails that i sent them because they said the cased was closed and the decision is final that they wont replaced any of it back. it makes me mad that i dint have any warnings that my account had been tampered with anywhere else and that somebody tried to logged on with my account. the thought of it was really suspicious because a friend who had the same amount had been reset to 1m too, but he got his replaced and dismissed all my complains and that they would not go any further investigating it.
but anyway, so i started playing again and managed to buy 400 mil from the site. pay real money for fake chips for entertainment. so 3 weeks playing, i managed to get to 1 billion again...yesterday, i played for a bit and won little by little and managed to get to 1.12 billion, i went out for couple of hours, and when i came back online, i saw messages from friends that i only have 100 thousand left out of 1.12 billion. its shocking really because when i complained again, this is the email they replied me with:
Hello Sienna,
This is Rodrigo of the poker team and I understand your concern about your missing chips unfortunately, we are unable to verify the loss reported was the result of a hack, and therefore cannot restore the chips.
If you have recently received a message that you are already connected to a server or any other unexpected experiences signing in, please clear your cache and change your passwords now.
Please be sure to collect your winnings before leaving the table, and always click the Go to Lobby button when leaving a table. Also, remember to always log out of your social network account. We strongly recommend that you change your password now and regularly change it every few months.
Regards,
Rodrigo Jose
Zynga Player Advocate
the same day as a friend of mine had 900 million, down to 63 million, while playing on a table. i am really sick and tired of getting to this point where we play non stop and as soon as we reach decent amount, it disappears for no reason. and the fact that zynga cannot do anything about it makes me more angry. please if anyone out there who is able to help...i am begging for this matter to be sorted out. there are a lot of people who are taken for granted by Zynga by taking chips away for no reason and no hard explanations to back the results that they are giving us.
NOVEMBER 2ND 20012. I HAD MORE THAN 1 BILLION FAKE CHIPS IN MY POKER ACCOUNT, SO MUCH TIME SPENT PLAYING HONESTLY TO REACH THE BILLION MARK. IN THE AFTERNOON OF 2ND NOV. I FELL ASLEEP FOR 2HOURS, ONLY TO BE WOKEN UP BY A FRIEND ACROSS THE GLOBE TO INFORMED ME THAT ALL MY FAKE CHIPS WAS GONE. FUNNY ENOUGH, I MANAGED TO WAKE UP AND LOG BACK IN TO FACE BOOK AND TO POKER, MY FRIEND WAS NOT LYING. IT WAS GONE! THEY LEFT ME 1 MILLION OUT OF MORE THAN 1 BILLION THAT WAS THERE WHEN I LOGGED OUT. I ALSO NOTICED THAT 2 OF MY GOOD BUDDIES WHO HAD OVER A BILLION WAS NOW DOWN TO A MILLION TOO, SO I THOUGHT IT WAS PROBABLY A MISTAKE. I EMAILED ZYNGA, TOOK THEM MORE THAN 4 HOURS TO REPLY, ONLY TO SAY THIS:
Hello Sienna,
This is Alejandro assisting you today. I understand that you are experiencing problems with your Chips.I was doing a very deep investigation of your account and unfortunately I was unable to verify that the reported loss was the result of a compromise or hack on your account. As a result, I cannot credit any lost chips back to your account.
SO, I REPLIED AGAIN AND ASKED IF ITS POSSIBLE FOR THE MATTER TO BE THOROUGHLY LOOKED AT AGAIN, STILL THEY KEEP SAYING THE SAME THING, A RESULT OF A HACKED. BUT CANNOT PROVIDE ME WHERE MY CHIPS HAD BEEN HACKED FROM AND THAT THERE WAS NO WARNING ON MY ACCOUNT BEING ACCESSED FROM ANYWHERE ELSE APART FROM MY LAPTOP AND MY LOCATION. 3 DAYS HAD PASSED, THOUGH I KEPT EMAILING THEM AS I WOULD NOT GIVE UP FINDING ANSWERS, WHERE AND HOW MY FAKE CHIPS HAD DISAPPEARED TO. THEY EMAILED ME BACK SAYING THE CASE WAS CLOSED AND CANNOT BE DEALT WITH ANYMORE. 2 OF MY BUDDIES THAT GOT RESET TO 1 MILLION HAD GOTTEN HIS CHIPS BACK, FULLY REFUNDABLE, BUT MINE WAS ZILT...I GAVE UP AS I WAS NOT GETTING ANYWHERE WITH EMAILING THEM. I THEN BOUGHT 500 MILLION WORTH OF FAKE CHIPS FOR A VERY EXPENSIVE COST. I CONTINUED TO PLAYED TIL I HIT THE 1 BILLION MARK AGAIN...
ON THE 21ST NOVEMBER, I PLAYED AS USUAL, MANAGED TO GET MY CHIPS TO 1.12 BILLION...THEN I STOPPED. I WENT OUT FOR A COUPLE OF HOURS IN THE EVENING. I CAME BACK AT 11PM (GMT) AND GOT A LOT OF MESSAGE ON MY INBOX ASKING WHERE MY CHIPS HAD GONE...AGAIN? ONLY THIS TIME, THEY LEFT MY ACCOUNT WITH 100 THOUSAND. I STILL COULD NOT BELIEVED IT WHEN I LOGGED BACK IN TO POKER PAGE AND SAW FOR MY SELF. MY FRIENDS WERE'NT LYING. IT WENT POOF AGAIN!...A FRIEND THAT PLAYED ALL THROUGH THE TIME I WAS NOT ON DID'NT SEE ME ONLINE AT ALL. SO IT WAS IMPOSSIBLE TO LOSE THAT MUCH AMOUNT IN A MATTER OF HOURS. HOW EVER, SAME THING HAPPENED TO A BUDDY AGAIN, THE SAME DAY AND THE SAME AFTERNOON, WHILE SHE IS AT A TABLE PLAYING, HER 900 MILLION CHIPS DISAPPEARED UNDER HER NOSE. IS THIS COINCIDENCE OR IS THERE SOMETHING FISHY GOING ON? IT IS UNBEARABLE FOR ME, BECAUSE IT HAS'NT BEEN A MONTH SINCE THAT AMOUNT OF CHIPS HAD GONE FROM MY ACCOUNT. I THEN EMAILED ZYNGA, WAITED ALL NIGHT FOR THEIR REPLY ONLY TO RECEIVED THIS ON MY INBOX:
Hello Sienna,
This is Rodrigo of the poker team and I understand your concern about your missing chips unfortunately, we are unable to verify the loss reported was the result of a hack, and therefore cannot restore the chips.
If you have recently received a message that you are already connected to a server or any other unexpected experiences signing in, please clear your cache and change your passwords now.
Please be sure to collect your winnings before leaving the table, and always click the Go to Lobby button when leaving a table. Also, remember to always log out of your social network account. We strongly recommend that you change your password now and regularly change it every few months.
Regards,
Rodrigo Jose
Zynga Player Advocate
I ASKED AGAIN FOR IT TO BE INVESTIGATED AND GOT ANOTHER EMAIL SAYING THEY ARE NOT AUTHORIZED TO CREDIT MY ACCOUNT WITH THE CHIPS LOSS AND THE DECISION IS FINAL. THE CASE IS CLOSED AND I SHOULD NOT EMAIL AGAIN.
IS THERE ANY ONE OUT THERE THAT CAN HELP SOMEONE LIKE ME? WHO IS REALLY UNLUCKY TO BE A VICTIM OF AN ONGOING SCAM? PLEASE HELP...
THANK YOU FOR THE TIME AND HOPEFULLY THIS MATTERS ABOUT ZYNGA CAN BE RESOLVED.
I KNOW JUST HOW YOU FEEL. ITS UNBEARABLE...AND THE COMPANY IS NOT DOING ANYTHING BUT EMAILING THE SAME THING, CHIPS CANNOT BE RECOVERED, THEREFORE IT CANT BE REPLACED. THAT IS REALLY NOT GOOD ENOUGH. FOR IT TO BE HACKED, I THINK I SHOULD BE ABLE TO GET WARNINGS THAT MY ACCOUNT HAS BEEN ACCESSED FROM DIFFERENT LOCATION. I DON'T KNOW WHAT IS GOING ON BUT IT LOOKS LIKE THEYRE SCAMMING PEOPLE COS IT HAPPENING FAR TOO MANY TIMES AND IM JUST FED UP.
i know just how you feel. its unbearable because in a duration on 3 weeks, they empty my account and its not cheap to buy it from their site, and the time and the effort for those chips to grow. for your account to have been hacked, i believed you get warnings atleast that someone tried to log your account, if they cant provide such warning, i dont doubt it was the company that took it...its happening too often to so many people and zynga is not doing anything about it. its easy for them to email back and say chips cant be recovered, therefore cant be replaced.
Just logged in and went from 900million to less then 1 million, no wonder this game is a joke now. i will uninstall and look for some other vendor phone game.
I was hacked for 211+Billion today while sitting at a table! The just disappeared...Zynga can track transferring and handle that but they will not replace my hacked chips when they can also track my poker play and see that I was in fact hacked! Its ridiculous!
I experienced the same thing. I had more than a billion chips the other day. I didn't play yesterday and now there was only 26 million chips left. I emailed Zynga but they haven't replied yet. This is the second time that my account was hacked and Zynga is not doing anything to fix this. What a waste of time.
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This site constantly cheats you out of everything you buy. It seems quite absurd that EVERYTIME is sit with middle eastern players, the game is rigged in their favor. I TRULEY believe this site funds terrorism. Why else would it cheat Americans ALL THE TIME. It's not just occasionally, or even once in a while, it is constant. I have spent hundreds of dollars on the app and get cheated every single day. I will now take my money to a different site and zynga will never #### me again.
When i attempt to get into the profile part of the game and collect bonus things like items or friends attempt to send me chips it just stops. I get a spinning circle like it will load but it never does. The extras in the game give the player free ships. None of the extras work now. Maybe call them bonus instead of extras. . .
Today on 26 november 2014 i had 80 million chips but when i log on after some time in the same day my chips are only 1 million. Please recover my chips its my humble request.
Salmanraja3@gmail.com