Menu
For Business Write a review File a complaint
CB Hosting and Web Design 1&1 Ionos Hosting contracts fraud, criminal behavior
1&1 Ionos

1&1 Ionos review: Hosting contracts fraud, criminal behavior

H
Author of the review
11:55 am EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

All 70 domain names and 14 websites were moved from godaddy, an even worse company to ionos 1 and 1. Read about Stephanie45's complaint. She is 100% right in everything she says. If there is a problem you are dealing with many different people, and in this case I now have a seri0us problem. They wrongfully billed me for 43 hosting packages for a total of $5,128.69, that figure is per "jeff" an America ionos rep.

When I joined last year,. Kenneth said he would get me special billing that he could institute and then cancel he hosting potion of the package. He never cancelled. Despite me calling to find out what all these hosting bills were, they finally discover on Oct 20, 2023, 43 hosting contracts had been charged against my card without my permission and nobody there saw it. There were NO websites at any of these domains, 43 of them. I own 70 domains, only 15 have websites, not 15 + 43. They have not refunded me.

Additionally, their invoicing is so confusing, the invoices simply say hosting, not what website they are for.

I am looking onto suing them in PA where their American arm is based. There are major damages plus punitive damages.

I thought Godaddy was bad with the malware in their servers. I do believe ionos 1 and 1 is far worse. DO NOT USE THIS COMPANY FOR ANYTHING!

Claimed loss: $5,128.69 + other punitive damages.

Desired outcome: THEY NEED TO REFUND $5,128.69 + financial consideration for the damages, aggravation and dozens of hours of my time.

0 comments
Add a comment

More 1&1 Ionos reviews & complaints

1&1 Ionos - billing and collection scam 54
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
1&1 Ionos - fraud marketing 15
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
1&1 Ionos - horrible cancellation process
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
1&1 Ionos - customer service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
1&1 Ionos - very bad company 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. 1&1 Ionos Contacts

  2. 1&1 Ionos phone numbers
    +1 (484) 254-5555
    +1 (484) 254-5555
    Click up if you have successfully reached 1&1 Ionos by calling +1 (484) 254-5555 phone number 0 0 users reported that they have successfully reached 1&1 Ionos by calling +1 (484) 254-5555 phone number Click down if you have unsuccessfully reached 1&1 Ionos by calling +1 (484) 254-5555 phone number 0 0 users reported that they have UNsuccessfully reached 1&1 Ionos by calling +1 (484) 254-5555 phone number
    24/7 Support
    +1 (267) 481-7982
    +1 (267) 481-7982
    Click up if you have successfully reached 1&1 Ionos by calling +1 (267) 481-7982 phone number 0 0 users reported that they have successfully reached 1&1 Ionos by calling +1 (267) 481-7982 phone number Click down if you have unsuccessfully reached 1&1 Ionos by calling +1 (267) 481-7982 phone number 0 0 users reported that they have UNsuccessfully reached 1&1 Ionos by calling +1 (267) 481-7982 phone number
    Enterprise Cloud customers
  3. 1&1 Ionos emails
  4. 1&1 Ionos address
    Elgendorfer Str. 57, Montabaur, 56410, Germany
  5. 1&1 Ionos social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 18, 2024
  7. View all 1&1 Ionos contacts
1&1 Ionos Category
1&1 Ionos is ranked 22 among 158 companies in the Hosting and Web Design category