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CB Insurance Services 1st for Women Insurance Homeowners insurance
1st for Women Insurance

1st for Women Insurance review: Homeowners insurance 1

N
Author of the review
10:55 am EDT
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With the storms in Cape Town water started coming through 2 front walls The garage and the lojnge We started realising our new cupboards were going brown on the one side and thought it was the guy that installed the cupboards He came out and said the water is coming through the wall due to constand rain Logged claim at first for women 31 July No response Called was told to go to app Did that No response Called again someone came out but did not go on the roof due to rain Claim declined Maintenance of roof Put in dispute No response Logged hello Peter complaint No response Went on app No response Called again Got call today after I called sever times Claim declined wall is cracked YES because of the rain How the hell did you go from roof leaking to wall cracked after complaint Just the 2 front walls I submitted proof of when we redid everything and all of a sudden it is no longer my roof Seriously? I have 2 policies with you Have been a client for years so I am not covered for Storm damage Natasha [protected]

Desired outcome: Fix the wall and back of cupboards

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NApp
Cape Town, ZA
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Oct 11, 2023 10:05 am EDT

I had a similar experience and was told it was drainage. All homes in our complex have suddenly had movement with bad cracks. I felt a decision had been made without proper investigation. We had massive 4 years of road works in the area. I was told to go to SA Home Builders. Good luck.

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