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Nissan

Nissan review: faulty parts 7

R
Author of the review
8:25 am EDT

At the beginning of January I was driving my new 2007 Nissan Versa on the 401 outside of Milton. It was an extremely foggy day and pretty mild. I was in the centre lane traveling at about 110-120 mile per hour. When suddenly the driver side window shattered. It completely shattered into thousands of little tiny pieces.

Being startled by the event I pulled off the side of the highway and put my 4- ways on. The weather was not great for being on the side of the highway as visibility was low. I called for roadside assistance but after not reaching anyone I called 911. The police responded and identified that the vehicle be towed off the highway to an age spot for further inspection. The tow cost me $212.00. The car was dropped at the accident reporting centre where the window was deemed faulty and the car was cleaned. I was provided band aids for my cuts suffered from the glass covering me at high speed.

I later tried to reconatact Nissan roadside assistance where I was still unsuccessful. It wasn't until the next the day that I spoke with them. I was told by the dealership the next day as well the glass was indeed faulty and that they would replace it free of cost. I was also told that due to roadside assistance I would be able to claim the tow. This is not the case.

I am now being told that I can not be reimbursed for the tow. I have since had problems with the windshield and the very same side window. Nissan is selling a product that their roadside asstance won't stand behind. The car is great in every other way but this one. Just wanted to make other potential suckers aware of Nissan's poor customer service and care...

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ekflynn
Gilbert, US
1 comments
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May 25, 2009 12:29 am EDT

110-120 mph, huh? No wonder your window shattered! They should have taken you to jail for reckless driving!

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rasellersjr
US
2 comments
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Dec 15, 2009 10:06 am EST

lol do they have speed limits there? IN THE FOG!? Seriously, you should be thankful you are alive ###...

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rasellersjr
US
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Dec 15, 2009 10:08 am EST

By the way, had I pulled you over, you would have gotten at least $512 in fines, I think you got a break...

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crazynissan
McAllen, US
1 comments
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Feb 02, 2011 12:23 am EST

Aug 2009 i was driving my 2007 Nissan Versa at about 35 mph when the front passenger window exploded. I It scared the heck out of me so i pulled over as soon as i could and called police dept. the y attributed it to a stray rock. I knew it wasn't. Feb 19, 2010 i was driving approx 60 mph and the my drivers side window shattered into a million pieces. The sound was explosive and once again the window was in a million pieces. thanks to window tint it did fall onto me. I took pictures and drove directly to my nearest Nissan dealer, shattered window intact and explained my story. This was second factory window exploding in 6 months. they said they had no other reports of this happening and that i must have really bad luck. i don't. then Jan of this year, 2011 under complete different driving conditions and driving 30 mph in my residential neighborhood, the rear passenger window exploded in the same exact manor. There is only one factory window left in my car that has not exploded. When this 3rd window shattered i called our 3 local Nissan dealerships, they all concurred that i have really bad luck and that it cant be a factory defect. Wanna bet? Any one out there with this kind of luck?

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Pennington
McAllen, US
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Dec 17, 2011 5:27 am EST
Verified customer This complaint was posted by a verified customer. Learn more

3 out of the 4, yes, 3 out of the 4 windows have exploded on my 2007 Nissan Versa. Normal driving conditions, no extreme temperatures. My local Nissan dealer had the gall to tell me that there was nothing wrong with the windows, just that I have really bad luck. Each time I have had to replace windows at my own coat. The only one that has not is the rear driver side one. In 40 years of driving, I've never had any windows on any of my vehicles do this. It is an obvious factory defect. Help!

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Donna Lee Harris
Roebling, US
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Sep 04, 2012 12:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My 2007 Nissan Versa passenger window exploded. MY son was driver normal speed on 295 highway. Around 11:30 ish September 4th, 2012. He put the air on and was driving in the right hand side of the road. (The slow side) He has a few minor cuts, but my car is now getting soaked from this thunder storm. ( BAD LUCK?) I don't think so...

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Dr. Stephen
60467, US
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Aug 28, 2013 4:07 pm EDT

My daughter has a 2008 Nissan Versa that had the rear window shatter into a thousand pieces when she closed the trunk...sounds very strange .

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