411’s earns a 1.2-star rating from 18 reviews, showing that the majority of users are dissatisfied with directory assistance services.
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A Cautionary Tale: Beware of 411
As I delved into the reviews of 411, a stark pattern emerged - tales of deception, frustration, and financial loss. Customers shared harrowing experiences of being misled, scammed, and left in the lurch. One reviewer lamented being billed for services never agreed to, while another highlighted the company's failure to deliver on promises. Stories of unresponsive customer service, outdated information, and unauthorized charges painted a grim picture. It's evident that 411's practices have left a trail of disgruntled customers in their wake. Proceed with caution, for the path with 411 may lead to disappointment and regret.
Good job
Good job...
411 Scam Alert: Stay Away from Their Deceptive Promotions and Credit Card Charges
So, I decided to give 411 a try and signed up for their 3 month promotion. The deal was pretty sweet, first month for $100 and then 2 months at a declining rate. But boy, was I in for a surprise! They didn't publish my ad when they were supposed to and when I cancelled within days, they refused to refund my $100. They claimed that they had already put the ad up, but I couldn't find it anywhere. It was a total scam! I would advise everyone to stay away from this website. And if you do decide to use it, don't give them your credit card number because they will just keep debiting it without your permission. It's a total rip-off!
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Pros
- Comprehensive data repository
- User-friendly interface
- Free basic search options
- Nationwide coverage
- Updated contact information
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Cons
- Limited international data
- Outdated information possible
- Competitors offer deeper insights
- Ads can disrupt user experience
411.com: Inaccurate Information and Frustration - A Review
411.com is not a good website. I tried to find Walmart's phone number on Ramsey Street, but it gave me the wrong information. Instead of the phone number, it gave me a girl's name. This is not helpful at all. I tried again with another phone number, ***800, and it gave me the same wrong information. I had to call the number to find out that it was actually Walmart. This is frustrating and a waste of time. I tried this with other businesses and got the same wrong information. It's not fair that these people get paid for such bad service. They should do better.
411.com Review: Total Scam and Fraudulent Documents - Stay Away!
411.com is a website that promises to advertise for you, but in reality, it's a total scam. They created a junk 3-page website and left it like that. They promised to send an email about a money-back guarantee if the site did not rank on the first page of Google. Unfortunately, it did not, and now they are sending fake documents in order to avoid returning the money. This is a total scam, and they are doing illegal fraudulent documents. I wish I could attach this document here. The police should be involved in this. They owe me about $2000, and they are refusing to return it. It's a shame that there are companies like this out there that take advantage of people. I would not recommend using 411.com for any advertising needs. It's just a waste of time and money. Stay away from this website and find a more reputable company to work with.
Pushy and Rude Cold Calls: My Experience with an Advertising Service
This here service ain't really necessary no more, if you ask me. They keep on houndin' me with cold calls tryna get me to advertise my business with 'em. Even after I done told 'em politely that I ain't interested, they keep on comin'. Just today, they called me twice in like 5 minutes, with two different fellas. The first one wasn't too bad, but the second one was downright rude and hung up on me. I told him that I didn't need his service 'cause it's a whole new world out there. And what does he do? He asks me what it is now and hangs up on me! That's just plain unacceptable for someone tryna drum up business.
Disappointing Experience with 411.com: Poor Customer Service and Unfulfilled Promises
I recently had a not-so-great experience with 411.com. I decided to purchase an ad on their site on a month-to-month basis. The sales representative assured me that if I wasn't satisfied with the ad, I could cancel within the month and only be charged for that month. Seemed like a fair deal to me, so I went ahead with it.
However, I soon encountered a problem with uploading my photos to the ad. I tried contacting customer service multiple times, but to no avail. I couldn't get a hold of anyone to help me with my issue. Frustrated, I decided to cancel my ad altogether.
But, as luck would have it, I couldn't get a hold of anyone to cancel my ad either. After several attempts, I finally managed to reach customer service. Unfortunately, the representative I spoke with was incredibly rude and unhelpful. They informed me that I would be charged for another month, despite my attempts to cancel.
Needless to say, I was extremely disappointed with my experience with 411.com. It's a shame that they don't seem to value their customers or their satisfaction. I would caution anyone considering using their services to think twice before doing so. It's just not worth the hassle and frustration.
Unreliable and Outdated: My Experience with 411.com Phone Listings
411.com is one of those websites that you just can't trust. It's connected to other websites like YellowPages.com and WhitePages.com, but they all seem to have the same problem - outdated and incorrect listings. I mean, seriously, it's like they're not even trying. I live in a small community and I decided to give 411.com a try. I entered my address into the search box and what did I get? A bunch of mistakes that made me scratch my head. There were people who had moved away years ago, and even some who had passed away, still listed on the site. And don't even get me started on the names of people who don't even live here at all. It's like they're just making stuff up as they go along.
I really wish someone would come up with a good, reliable phone-listing website. I mean, is that too much to ask? It seems like every website that has a phone listing search engine is associated with 411.com and its counterparts. It's just awful. I mean, I get it, mistakes happen, but this is just ridiculous. It's like they don't even care about accuracy or helping people find the information they need.
In conclusion, if you're looking for accurate and up-to-date phone listings, I would suggest looking elsewhere. 411.com and its associated websites are just not worth the hassle. Save yourself the frustration and find a website that actually cares about providing accurate information.
Terrible Experience with 411 Service from Verizon
I gotta say, I had a pretty rough time with 411. I mean, I had to call them twice and both times I was asked if I wanted to contact a business or a residence. I kept saying "residence" in every way I could think of, but the automated voice just kept saying "I'm sorry..." and repeating the question. It took me 14 tries to finally get through to them. And then, when I finally got to the point where I could give them the name of the person I was trying to contact, they gave me three options, none of which were even remotely related to the name I gave them. And this was for a pretty common name in a city of 300,000 people. When I tried to say "other", it just said "CONNECTING" and I was charged for the call. I mean, seriously? If this is the 411 service that Verizon connects to, then it's a total scandal.
Warning: Terrible Experience with 411 - Beware of Their Deceptive Practices
I gotta say, I'm not too happy with 411. I mean, I'd give them a lower rating if I could, but I'm forced to give them one star. Let me tell you why.
So, I signed up for one of their packages, and they told me I could cancel anytime with no notice required. Sounded good to me, so I went ahead and signed up. But then, when I tried to cancel, they told me I needed to give them 30 days' notice. What the heck? That's not what they told me before!
I called up an agent to cancel my service, but apparently they never actually cancelled it. So, they turned around and sent my file to a collections agency. Can you believe that? I had to take legal action just to get them to listen to the recorded call, which proved that the sales agent had said no advanced notice was required for cancellation and that it would take effect immediately. They straight up lied to me!
Finally, I got in touch with a manager in their finance department, and they quickly tucked their tail between their legs because they were caught scamming. But let me tell you, this was the worst experience ever.
So, please, please, please beware and avoid any dealings with 411. I'm warning you, consumer beware!
Disastrous Experience with 411.com: Poor Customer Service and False Promises
I gotta say, my experience with 411.com was a total disaster. They made it sound like they were gonna provide top-notch customer service, but boy was I wrong. First off, they straight up didn't show up for our scheduled appointment after we signed up with them. And then, they didn't even bother to try and reschedule or make it right. To make matters worse, they listed our name wrong in the listing. Like, come on, how hard is it to get someone's name right?
But wait, there's more! A few months later, they tried to upsell us on our listing. I told them I wasn't happy with their service, but they didn't seem to care. All they cared about was making a sale. So, I decided to cancel my subscription since I wasn't getting any traffic from them anyway. But, of course, they made it as difficult as possible. My customer service rep kept calling the wrong number and then tried to upsell me again through email. And when I tried to respond, the email bounced back to me. What a mess.
I finally decided to speak to a manager named Stephanie, but she just sent me back to my useless customer rep, Krostoff. He didn't even apologize for his no-show and just brushed it off like it was no big deal. And to top it all off, they still charged me for one more month before finally canceling my subscription.
Honestly, this company has no idea what good customer service is. They took my money for six months and didn't deliver on any of their promises. It's pretty sad that it took me posting a review like this for them to even acknowledge my concerns. Save yourself the trouble and go with a different company.
Poor Customer Service and Lack of Professionalism from 411.ca
So, I had a pretty rough experience with 411 when they first called me. I was driving and talking to this guy on my Bluetooth, but as I passed the Burlington bridge, I lost connection. A few minutes later, the same guy called me back and told me that since I hung up on him, I wouldn't get the offer he was trying to give me. Then, he hung up on me! I was so shocked that I called back to speak to a manager. Thankfully, the manager was helpful and I ended up taking the offer.
It's been about a year now, and I haven't had a single customer tell me that they found my business through 411.ca. I started asking everyone how they found me, and no one mentioned 411. So, I decided to cancel my subscription. Unfortunately, I'm really busy with work, so I never got around to calling them. It wasn't until my credit card was lost and I had to get a new one that I heard from them again. They called me about a payment that didn't go through, but I was at work and couldn't answer my phone. They kept calling me during my business hours on my cell phone, but we kept missing each other.
Then, this morning, I got a call from my work saying that 411 had left a message saying my bill was 34 days overdue. I was really upset because this is personal information, and they shouldn't be leaving it on my work voicemail. When I called them to complain, they said they didn't know it was my business and had an attitude about it. But my business name is listed on their website and on my voicemail message! They knew it was my business and they still left that message. When I asked why they didn't call my work regularly, they didn't have a good answer. I spoke to the manager, who offered to waive the month I owed because of my bad experience. But I still think it's unacceptable for them to leave personal information on my voicemail.
Overall, I wouldn't recommend 411. It's a waste of money, and their lack of professionalism is really frustrating. I think it's better to just make your own website and promote it yourself. That's what worked for me!
411 Complaints 6
411 Review
I'd give this a lower rating but forced to give 1 star!
This company is a complete scam. They offered me a package and said cancellation anytime with no notice required. Called an agent and cancelled my service, HOWEVER, they never actually cancelled my service then turned around and said it required a 30 day notice. I finally got in contact with a manager in their finance department and told them to listen to the recorded call which should prove the sales agent said no advanced notice required for cancellation and would take effect immediately. THEY LIED!
Had to take legal action because they sent my file to a collections agency. Let's just say they quickly tucked their tale between their legs because they were caught SCAMMING! This is a short post but can say worse experience ever!
PLEASE, PLEASE, PLEASE BEWARE AND AVOID ANY DEALINGS WITH 411! You've been advised!
CONSUMER BEWARE!
Avoid 411 Folks: A Scamming Business Just Like Yellow Pages
I ain't never gonna do any business with them 411 folks again. They're just like them yellow pages, always trying to scam ya. They straight up lied to me and didn't do nothin' they said they would. I suggest y'all avoid 'em like the plague.
Warning: Beware of 411 - A Scam Company That Takes Your Money Without Delivering
411 is a company that you should be careful with. They have a tendency to take your money and not give you what you paid for. I had a bad experience with them where I was scammed out of $500. It's not right and it's not fair. I want to warn others to be careful when working with this company. They are a scam and will take your money without giving you what you paid for. Don't fall for their tricks and don't trust them. It's important to be aware of companies like this and to protect yourself from being scammed.
Is 411 Legit?
411 earns a trustworthiness rating of 86%
Highly reliable. Use their services with confidence, yet trust but verify.
We found clear and detailed contact information for 411. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
411 has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
411.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
411.com you are considering visiting, which is associated with 411, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
411 website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- 411's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 12 complaints being resolved.
- 411 protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to 411. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
411 Advertising: A Total Bust and Scam - No Leads and Unauthorized Charges
I tried advertising with 411, but it was a total bust. I didn't get any leads from it, which was a real bummer. And to make matters worse, they charged my card even after I closed my account. What a scam! It seems like there's no end to these fraudulent online companies.
411 Scam Alert: Beware of Unauthorized Charges and Collections Threats
So, I was checkin' out some reviews 'bout 411 and it seems like I ain't the only one who's been gettin' billed by them for stuff I never signed up for. They keep threatenin' me with collections and it's just a big ol' mess. I wouldn't recommend messin' with them at all. Stay away if you know what's good for ya.
Beware of 411.com: A Shady Company Out to Scam People
So, I stumbled upon 411.com and boy was I surprised! I never even knew this company existed, let alone ordered any of their services. But somehow, they managed to get a hold of my banking information and started charging me a whopping $99.00 every month! Can you believe it? I mean, I reported this fraud last month and got my money back, but now they've gone and charged me again! It's like they just don't care about their customers at all.
And get this, when I contacted my bank about it, they told me that they've had a lot of issues with this company stealing and fraudulently charging businesses. Can you believe that? It's like they're just out to get people's hard-earned money without any regard for the consequences.
Honestly, I wouldn't recommend 411.com to anyone. They seem like a shady company that's just out to scam people. So, if you're thinking about using their services, I'd advise you to think twice. It's just not worth the risk.
About 411
One of the key features of 411.com is its ability to provide users with accurate and up-to-date information. The website is constantly updated with the latest contact information for businesses and individuals, ensuring that users can always find the information they need. Whether you're looking for a phone number, address, or email address, 411.com has you covered.
In addition to its directory services, 411.com also offers a range of other features. For example, users can search for local businesses by category, read reviews and ratings from other users, and even get driving directions to a particular location. The website also provides users with access to a range of other resources, including weather forecasts, news headlines, and more.
Overall, 411.com is an incredibly useful resource for anyone looking to connect with others. Whether you're trying to find a business, locate a friend or family member, or simply stay up-to-date on the latest news and information, 411.com has everything you need. With its powerful search capabilities and user-friendly interface, it's no wonder that so many people rely on 411.com every day.
Here is a guide on how to file a complaint or review about a company on ComplaintsBoard.com, specifically focusing on 411:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with 411 in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with 411. Mention key areas of concern, any transactions with the company, the nature of the issue, steps taken to resolve it, and the personal impact.
5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps to effectively file a complaint or review about 411 on ComplaintsBoard.com.
Overview of 411 complaint handling
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411 Contacts
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411 phone numbers+1 (206) 555-1234+1 (206) 555-1234Click up if you have successfully reached 411 by calling +1 (206) 555-1234 phone number 0 0 users reported that they have successfully reached 411 by calling +1 (206) 555-1234 phone number Click down if you have unsuccessfully reached 411 by calling +1 (206) 555-1234 phone number 0 0 users reported that they have UNsuccessfully reached 411 by calling +1 (206) 555-1234 phone number
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411 emailssupport@whitepages.com100%Confidence score: 100%
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411 address2033 Sixth Avenue Suite #1100, Seattle, Washington, 98121, United States
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411 social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
- View all 411 contacts
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