More than 1000 reviews matching “telus”

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Koodo Mobile - Telus home services Complaint I have a mobile phone account with Koodo, and have been getting charged by telus for home services I don't remember signing up for. I can't access the account, as it says they don't have a record...

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TELUS - Overcharging and non-follow up Complaint In December I changed my plan to allow me to go through the USA (a nearly 2.5 hour long wait time) The man on the phone said it would start immediately for a small up-charge. I agreed, and then...

TELUS - Fibre Optic Installation in my Neighbourhood Complaint The residents of Panamount Sq NW are fed up with your lack of communication and demanding construction workers. Firstly, we were not given any notice that your company would be working on our square...

TELUS - One of the worst experiences and dealings with a provider we ever had. Complaint The list of issues and incompetence is too long to list of here. Most recent: 4.29.22 I am so frustrated. I have been here since 7AM waiting for a technician and no one came- nobody contacted me. I...

TELUS - Door to Door Salesman Complaint May 24, 2022 approx 3:30pm Had a salesman named Jim come to my apartment door to try to sell me the new fiber internet that my apartment building has installed. I am with Shaw and do not want to...

TELUS - Door to door Salesman Complaint Absolutely disgusted by the attitude of the reps from your company that knocked on our door late last night, just before 9pm. I was on my way to bed as I work very early mornings! My husband answered...

TELUS - Pure Fibre installation Complaint Telus installed Pure Fibre in our neighborhood last fall (October) and assured me that they would not damage my irrigation system with hydra vac digging. Surprise today I fired it up for the first...

TELUS - Sinkholes left in boulevard Complaint After telus installed fibre optic cable they did a very poor repair of my front lawn and boulevards. There are now sinkholes along the boulevard, one is over a foot deep. The grass repair died and...

TELUS - Fibre optic install Complaint I logged an issue with Telus.. received confirmation they have my issue with a resolution date of July 5 2022.. still have heard nothing The install they did has killed one of my trees where they...

TELUS - Unexpected Bill after the connection was closed in Nov 2022 Complaint I am really frustrated with the Telus customer service. I had cut my internet service from Nov 2021(linked to my email id [protected]@gmail.com). I was already billed CAD 197 in bills and other...

TELUS - Voicemail Complaint On August 25, after dialling *98 on our home phone to access our voicemail, we were asked to enter our password. As we had never been asked for a password in the past, and because we had never set...

TELUS - Where is my money??? Complaint RUSH/URGENT WITHOUT PREJUDICE COPY TO FILE My acct # is [protected], client since Nov 23, 2006 Prepaid number is [protected] My home number: [protected] My balance of $44.56 was swallowed up and...

TELUS - Home Phone and TV Complaint I have been having problems since I moved into my new place on Aug 20th. This is when the technician should have hooked me up but There was a lot of work being done so we rescheduled but, on that...

TELUS - fiber optic internet Complaint Telus sales agent misrepresentation: Two sales agents knocked on my door selling a $60 per month fibre optic connection they claimed was better than wifi. The service was connected after a week...

TELUS - Public mobile/mastercard Complaint Had purchased a month to month public mobile account for my son a couple years ago. Recently switched him to Telus. I am unable to navigate through public mobile on computer and after a couple hour...

TELUS - Mobility Complaint Telus is now billing me for an app which I never subscribed too: E-Fitness, @ $3.99 per week. They claim it's not their fault. It's some issue with android. But they are happy to collect the fee for...

TELUS - ADT by Telus Complaint a) I had to call Customer service just to get yard signs - you cannot request it online or via email so one is forced to wait to get through to a customer service rep merely to get a yard sign. Ive...

TELUS - mobile ohon e return Complaint Abbigail Robertsons phone was upgraded and the older phone on the buy back plan was requested to be returned..We returned the older phone in Aug she recieved a confirmation of acceptance by text...

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TELUS - Lies to disability person koodo Complaint Koodo never reported my payments took them to ccts I won still didn't fix it then I changed company's billed me my disability discount for a yr then reported 9 missed payments on my credit history...

TELUS - Telus Optic TV Complaint nhl sport crawlers on every station. they are repetitive, unnecessary and distracting. It is bad enough on the sport channels but I can see some relevance there, for people that might have an...

TELUS - Fibre installation driveway & yard damage Complaint Telus installed fibre optic in our neighborhood and built a junction box and drilled a hole in our driveway! They did it without seeking permission from us. It’s been over a year and it’s not fixed...

TELUS - Alarm monitoring Complaint We have an account with Telus to monitor our home alarm. The system was in active for over a year and was not working. However, we assumed they were monitoring our alarm. They did not tell us that...

Fastrack Global - charge de longue distance non justifiée a mon compte de téléphone Telus Complaint sur mon compte de téléphone Télus de Juin 2023 j'ai une charge de longue distance de $3.99 plus txs pour un appel que je n'ai pas fait. L'appel mentionnée était le [protected]. J'ai essayer...

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TELUS - Before going to the US I pre purchased an eSIM card for 2 phones and we were charged roaming Complaint I have used Airalo eSIM previously and never been charged during that time by Telus. This trip was a longer trip and the bought eSIMs for my husband and me. The eSIM worked as when we ran out of data...

TELUS - Telus home service Complaint I have a plan (acc # [protected]) where I pay $27 for TV, $50 for internet and $10.87 for a land line. Every month for the last 3 I have received bills in excess of $200. And, no, I haven't overused...

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