More than 1000 reviews matching “telus”

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TELUS - billing errors without redress - where are telus managers? Response I'm also getting screwed over by Telus over an extra charge for the internet service that suddenly appeared on my bill without any explaination. Contacting Telus I was told it was "a system error"...

TELUS - terrible internet connection Response Laura I totally agree with you. I have my own story to shar with you. My nightmare started in Feb 2008, I got the high speed enhanced service from Telus in Feb of 2007. In Feb of this year, my...

TELUS - very, very unhappy customer! Response I have an HTC Touch phone. I got it in September 2008, the first week has to be replaced for new one because it was not working. Since them on and of with Telus Data Technical Service because the...

TELUS - very, very unhappy customer! Response I also have a telus cell phone that I have had for a year, and it is the worst phone I have even owned. About a month ago the people at telus hung up on me after putting me on hold and transferring...

TELUS - very, very unhappy customer! Response I agree with this complaint. Don't buy or deal with Telus. I had a HTC Touch Diamond. After 4 months it became defective. Not only were they unwilling to help me with this problem, I was followed...

TELUS - false advertising and overcharging Response My boyfriend ordered the Telus Easypc Plan for me at the end of January 2009. It is now March 25, 2009 and I still have NOT received my laptop. I think Telus's delivery times for the laptop i...

TELUS - terrible internet connection Response When I used to call Telus, I would immediately ask for a manager or a supervisor, because I'd always get some cluster-### of an idiot who just fell off the boat. The only thing these ###s understand...

TELUS - customer serivce Response I am extremely choked with TELUS. I had my phone suspended due to exceeding my credit limited of 200 dollars. When I phoned ( Wednesday Aug 26 10 am and then again at 10:10 am ) in to may an inquiry...

TELUS - bogus phone charges Response Our Telus bill of September 4, 2009 showed a bogus charge for a collect call from Laredo, Texas for $12.00 plus tax. This charge was from Telus' 'Alternate Service Provider', CanopcCo Inc. The Telu...

TELUS - very, very unhappy customer! Response TELUS apparently seems to have an excess of business and cares NOT FOR CUSTOMER GROWTH. I had a family plan with 4 contracts (phones) for approximately 6 or more years with telus. My average monthly...

Fraudulent billing Response I received the same thing. I phoned Telus and was told they could not remove the charge then I was hung up on. So I called Telus back and asked again and they removed the charge but also gave me a...

TELUS - telus customer service = ###s Response Wow, someone is a little hot and we sure get the fact that you do not like Telus. Was thinking about getting Telus internet but not now. I currently have Shaw Internet and you are right. Shaw is good...

TELUS - donations Response This "blanked out" companies email below was sent to http://www.okanaganlakebc.com/ thinking that this complaint about Telus TV donations on the complaints board with a link about the complaint was a...

TELUS - very poor customer service Response I just move my internet and T.V. service from Shaw to Telus. Did I get any deal? Forget it. We just wanted to have all services such as telephone, mobile phone, internet & t.v. on one bill. The...

Motorola - irreparable faulty piece not being replaced within guarantee period! Response They suck I'm from Canada motorola will not honor their warranty if not happy with your phone with in a month you will get your money back I purchase the charm the batterys are no good now on my...

TELUS - horrible customer service Response How about their "Unlimited" North America long distance!! I have been getting charges on my bill for long distance, and when I called in to say this was a mistake they told me that some area code...

TELUS - bad customer service Response OK, So here's an update. My husband called Telus to pay this bill, he stopped at the automated instruction before you even get to speak to someone. The option was to pay your bill, so he said OK and...

TELUS - internet rip off Response i'd suggest that the better buisiness people have the most clout against the telus corperation, and i do not understand why more telus victims don'go to them to point out that they have been or are...

TELUS - overbilling/poor customer servicervice Response The Company I work for paid two Telus bills at the bank, Telus insisted that one of the bills were not paid, this was back in 2010. We got all the back up from the bank, and Telus insisted that we...

TELUS - rip off artists Response I recently bough a new Iphone from Telus Mobility at the store in Galeries Des Sources in the west island of Montreal. I had lost my phone so I needed another one and went to the store at Fairview...

TELUS - overbilled for cancellation Response I had the same problem with Telus. I advised them by letter and telephone over 1 month before the end of our contract. They flagged the account for cancellation on the date the contract expired. Due...

TELUS - horrible customer service Response I have been made 2 offers from their Indian call centre only to be told later that there was no record of any special offer given. The first was an extension of my current Supertalk10 + extras plan...

TELUS - over billing Response Hi First let me say that I have not been checking my Telus bill as close as I should have due to extensive traveling. This month I did check it over and taught my Long distance bill was high. It just...

TELUS - pay & talk billing Response I have been a telus mobility customer for almost 5 years now. I have not had any issues with them until I added my son on a 'family plan'. Last summer, after escalating invoices, I contacted Telu...

TELUS - very, very unhappy customer! Response Telus is the worst, most poorly equipped phone company. Not only they don't have the latest and greatest but their stupid phones all have changed menus to their incredibly ugly telus menu icons, they...

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