More than 1000 reviews matching “telus”

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TELUS - false contract Response Telus are a bunch of liars, they don't have "files" on anyone, if they do, it's all false and fraud. If you did not sign anything you do not have anything to worry about. They do this to alot of...

Bell - unfair business practice and poor customer service Response Just to give you some advice, please do not do business with Telus either. They are one of the worst phone providers you will ever have to deal with. if you are going to switch from Bell, shop...

TELUS - terrible internet connection Response Telus keeps sending me bills yet I cancelled ALL their services months ago. A Bonnie Anderson called a said she has cancelled by bills and my account is cancelled. We will see. Avoid Telus like the...

TELUS - double billing Response I have had my home phone, Internet and tv with Telus for several years and not had any real problems until the past month. I moved at the beginning of May, waited 11 days and several cancelled...

Shaw Communications - digital service box Response You cannot simply "upgrade to fibre optics". Fibre Optics doesn't allow you to transmit high definition TV as high definition requires compressed packets of information which can only be read by a...

TELUS - block my number from telus users Response Telus are a bunch of crooks, I switched to another phone provider to and am much happier. I HATE TELUS AND I HOPE THEY GO BANKRUPT.

VOIS - Service not working Response I had much the same service. the guy for install came 2 days late I transferred my service TELUS when the guy left phones where not working buzzer for front lobby not working and alarm system not...

TELUS - ripped off Response I have to agree. Just got an email from Telus along with other changes over the last few months is unacceptable. Local Calls now 50 cents and minute plus and 50 cents if long distance. 50 cents for...

TELUS - very, very unhappy customer! Response We are trying to contact customer service at Telus. We are being asked that some will get back, we tried several times but no one has called. We want to disconnet Telus TV service and go to another...

TELUS - very, very unhappy customer! Response I am VERY displeased with Telus right now. Firstly, I am constantly getting mixed answers from those who work in the stores to those who work at the customer care line etc. Many times I have been...

TELUS - poor customer service Response I am appalled by the poor customer service at Telus. My story is far too long to go into here so I'll spare the details. They lock you into a contract (mine was 3 years) and then don't provide the...

TELUS - bad customer service Response I was scheduled to have new TV and Internet installed on Monday the 3rd. I took a half day off from work as I was told my appointment was scheduled in the morning. I waited until Noon, and then...

TELUS - very, very unhappy customer! Response telus is screwing with the long distance i got when i first got yak long distance they called me and said okay your service will be up and running by the 15th so that was fine and now just recently i...

TELUS - very, very unhappy customer! Response I have been a long time customer of Telus Mobility. I had a great plan on my phone but of course if I wanted to update my phone I had to change my plan. I was willing to do this for one reason only...

Shaw Communications - horrible customer service Response By far one of the worst customer service departments I have ever experienced. Apparently even if you can back up your claim, as long as one of their internal reps puts a note on your file - that i...

Shaw Communications - horrible services Response By far one of the worst customer service departments I have ever experienced. Apparently even if you can back up your claim, as long as one of their internal reps puts a note on your file - that i...

TELUS - no service on day agreed upon Response I had a phone ripped off from me and it was suppose to be flagged, and too find out that telus goes ahead and activates stolen phones. so go ahead thieves steal a telus phone you will have no problem activating it.

TELUS - billing errors! Response I have a Blkberry 8330 smart phone and Blkberry released OS 5 for the phone. Seems like Telus is not supporting this phone anymore. WHY? I think until the maker no longer supports a product Telus and...

TELUS - ruining credit rating Response According to the Telus Mobility website their offices should be open now, it's 9am now. But when I call and finally get transferred to talk to a real person, the offices are still closed. Dealing...

TELUS - no service on day agreed upon Response Today, I suppose to have the internet and TV install during 12:00 to 2:00pm. But until now which is 5:20 pm and no tech guys show up yet. The worst thing is I made a entire day off for nothing. What...

TELUS - horrible customer service Response My landline No is [protected]. I tried my cell phone to phone 310 2255 given to me by Telus co. at our Powell River Mall, B.C. Got another no.310 8324. How do I wait for them to call me back, like...

TELUS - very, very unhappy customer! Response I have been a long time customer of Telus Mobility. I had a great plan on my phone but of course if I wanted to update my phone I had to change my plan. I was willing to do this for one reason only...

TELUS - very, very unhappy customer! Response 2 words for TELUS: NEVER AGAIN! Communication should be removed from their name. Talked me into getting the "FREE" for a limited time bundle, said I could cancel at any time, then when I tried to...

Shaw Communications - billing scam Response By far one of the worst customer service departments I have ever experienced. Apparently even if you can back up your claim, as long as one of their internal reps puts a note on your file - that i...

TELUS - very, very unhappy customer! Response When I signed up with telus - I got there 'top of the line' phone at the time. It broke down within the first month and I got it fixed under warranty. It broke down 11 months later (just after my...

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