More than 1000 reviews matching “telus”

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TELUS - rip off artists Complaint I had signed up for a family plan for one year with three phones. I had purchased unlimited text messages, evenings and weekends, etc. I faithfully paid my phone bill every month up until the last...

TELUS - unauthorized charges Complaint It appears that is one of the ways Telus makes a profit. They put $211.00 cancellation fee on my credit card. I phoned in October and they agreed it was an error and would reverse the amount. It i...

TELUS - customer serivce Complaint I had a LG chocolate spin cellular phone through telus. I bought it about a year ago and in the past week the vibrate would not work on the phone. I took it into telus and the lady working there...

TELUS - unhappy customer! Complaint As a Telus customer for almost 6months, I am very unhappy to say that my phone has consistently been giving me a lot of problems with reception, display problems, freez up and sometimes I don't even...

TELUS - ripoff Complaint my wife after being signed up with a telus phone for three years heard of the telus laptop giveaway so she signed into an internet contract expecting to get a computer. nothing came so two month...

TELUS - late payment reminder statement Complaint Wanna get out of paying your late payment reminder bill from Telus Mobility for its wireless stick and maybe other Telus Mobility services as well? The late payment reminder bill states quote...

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TELUS - customer service Complaint My email to telus mobility today: Am a telus customer I can't register or log in because there is something wrong with your website. I was told that last week by your representative and it still...

TELUS - outrageous charge for us roaming Complaint I just received a telus mobility charge of $731.72 on my latest bill. We made a trip acccross Canada and used the telus stick for internet when we were traveling. We decided to come home through...

TELUS - false advertising Complaint I switched to telus optik tv and internet from shaw cable. Telus told me it would be fiber optic line all the way to the house. As it states on there web page there new fiber optik network. It is not...

TELUS - worst servive ever!! Complaint Telus is the most terrible place that i have ever dealt with!!If they want to keep their customers, they better make a lot of changes!We got our cell phone 3 years ago, and the battery life wa...

TELUS - htc desire warranty Complaint Purchased my son the HTC Desire for Christmas. About 1 month ago the screen stopped working, sent it to Telus, was told today that the phone is not covered under warranty because they say there i...

TELUS - useless for me Complaint Here is something people should be wary of. We were sold a contract for an internet (HSPA) stick from Telus that expires July 15/12. To cancel the product (even though the product is useless in...

TELUS - not able to provide end of contract Complaint we signed up for telus high speed internet, and in doing so we received a "free" dell laptop, I received the modem, and laptop and hooked it all up, then we moved just down the road from us to...

TELUS - awful customer service Complaint Telus has cancelled my phone service without notice. I was unemployed at the time an was unable to make the payments fully. I called several times to notify them and I said i will repay everything...

TELUS - ripoff Complaint Read the fine print of your 3 year contract with TELUS OPTIC Ripoff When I signed up they offered me "electronic billing" I replied that no I needed to see a hard copy of billing so I can see when I...

TELUS - billing Complaint On November 24, 2014 I received a from a collection agency stating that I owe Telus over $400. I am mortified as I used Telus for about a year in 2012 and paid my bills and returned their digital box...

TELUS - tv & internet bundle cancellation overcharge Complaint I accepted promotion offer with them as my apartment suggested and it has been the most horrible few months of service and issues . First I have accepted the offer on my apartment door and told the...

TELUS - sales Complaint On July 10, 2015 signed a contract #[protected] with Telus and I need clarification about the following matters before making decision to continue. Invoice 1115VIN3930 shows cost of iPhone 4S $0.01...

TELUS - 7 month recurring issue Complaint In Nov 2017, I was billed for extra TV services never requested & was informed that I must have accidentally ordered the channels without realizing it. The one extra channel I had on my plan wa...

TELUS - Telus Mobility Complaint I cancelled my cellular phone plan on March 1, 2022 and made my last payment of $21. I have documentation from the bank of the payment. Our plan started out at $15/month since we have our plan for 15...

TELUS - Unwanted advertisements and promotions from Telus Complaint I am at Koodo customer at which time Telus has all my personal information and they continue to send me advertisements and promotional via text and email I have tried calling multiple numbers to get...

TELUS - Telus Telecommunications Complaint Telus is requesting the CRTC to allow it to charge consumers a 1.5% processing fee fir credit card payments of bills. Allowing Telus to charge the 1.5% fee for credit card processing of payments i...

TELUS - TV Complaint I had TV service last year (basic, $45 + $4 for TCM); I left on 2/21/22, stopped using service, but continued to pay. Over the year, Telus admitted to having $540 in my payments. They, however...

TELUS - Telus Billing Complaint I am 74 and have been using Telus for nearly 50 years. I had contacted Telus a year or so ago about my bill and that I wanted to reduce it. They offered to give me a better deal if I got the Home...

TELUS - A Telus employee at your front door canvassing for your business Complaint On Wednesday Feb 22, 2023 about 3pm a young man by the name of Ian - and note that it was after he had left and was on the street that I yelled after him and demanded his name - came to our door just...

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