More than 1000 reviews matching “telus”

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TELUS - Telus Support Complaint Telus uses third party out of country meaning Malaysia, Philippines, etc. I have nothing against these people but the support is terrible. Typically you call in and they push you to someone else...

TELUS - That email posted for telus is no longer valid. As far as the reply i got this morning while trying to complain about my wifi ghz issues! Review Ive been dealing with Philippines for 3 months with refurbished set top boxes. Finally i demanded a brand new one no issues anymore but my booster must sit right below the wifi box. Why must I demand...

TELUS - scam billing! Complaint My contract ended January 25, 2008. But Telus mobility will keep billing you, unless you phone them to tell them that you are ending your service. Even though the contract is over, and when you were...

TELUS - defective product, worse service Complaint I bought a lg chocolate from telus (bc tel mobility). returned in in 2 days, was scolded for being an impulse buyer (my daughter and I had looked for 2 years) and was berated and told I didnt know...

TELUS - internet/phone 3 yr contract Complaint i was stupid enough to get into a 3 yr contract with telus, for internet/phone deal, for 70.94 a month all inclusive, no extra fees, etc, well the first month they started screwing up my bills, to...

TELUS - poor customer service and scheduling system Complaint I was scheduled to have new TV and Internet installed on Monday the 3rd. I took a half day off from work as I was told my appointment was scheduled in the morning. I waited until Noon, and then...

TELUS - terrible experience Complaint My contract was up with Telus and I ordered a new phone, over the phone, and added their Spark 15 bundle which advertised unlimited web browsing. I received my first bill since the change which had...

TELUS - bad service Complaint Telus is a terrible company. Our internet was supposed to be connected last week and doesn't work so we had to call Telus tech "support" what a joke! These people had no idea what they were talking...

TELUS - return of over payment Complaint I over paid my phone bill. Telus would not return my money, or allow me to speak with a person authorized to repair my situation. When I attended their office for the purpose of getting a refund, I...

TELUS - random charge on credit card Complaint After going to a Mall in scarborough toronto, I came back to ottawa and started noticing that telus was putting in multiple 1$ charges on my credit card. I see them multiple times during the week in...

TELUS - horrid customer service Complaint Trying to get help from Telus by phone is a frustrating, painfull experience. Tried to reach customer retention yesterday as I have had better rates offered to me by Shaw. After being connected to...

TELUS - over charging Complaint Telus has overcharged me in three different occasions, and very large amounts .It took a half a day on each circumstance to rectivey the situation. My Phone's screen is presently not working I've...

LG Electronics - texting not working Complaint Telus texting has quit working or many in this area. its stupid cuz no oe can use their texts., .. jeeze telus u seem to always have preoblems

TELUS - cell phone; cell phone service Complaint Telus, in response to learning customers were unlocking Telus cell phones, decided they would stop it by telling their suppliers they wanted un-lockable phones from here on out. Result? Look where...

TELUS - nickel and diming voice mail Complaint Signed up for a Telus plan for $55, with "voice mail included" Only in the fine print do they tell you there's a maximum of 3 voice mails. And you gotta pay another $5 to get more. In this day and...

TELUS - hidden fees Complaint I have been a telus customer for my cell phone for many years. Every time I resign with them I am unbelievably frustrated by the hidden fees that show up on the bill. I was told my bill would be $65...

TELUS - after sale service Complaint I subscribed to the TELUS bundle which include Optik TV, Internet and Landline Phone thru the phone. Their representative told me that the bundle will cost me $78 a month for 6 months and after that...

TELUS - poor customer service Complaint Incompetance is an understatement when describing Telus - Edmonton. We called Telus 6 weeks ago to arrange installation of phone at our new house. I explained it's a new build in a new subdivision...

TELUS - service, customer phone service, fees Complaint One week into sign up for internet and optik tv connection, I requested already to get out of the contract of 3 years! It has the lousiest customer service as i have to queue at least for 30 minute...

TELUS - worst customer service in the world Complaint it was a big mistake signing up for telus services with promise of getting free samsung tablet. I have been calling telus loyality team every day trying to get an update on the status of getting the...

TELUS - bad service, unhelpful staff, bad products Complaint I have been with telus ever since owning a cellphone which has been around seventeen years now and quite frankly I have never had a problem with them until my last two cellphones. The most recent...

TELUS - no service on day agreed upon Complaint Requested connection of Tv and cable on March 23 2015 was suppose to be hooked up between 9-11am .No one showed up.I called Telus was told by Rex a sales person who books the time for installation...

TELUS - terrible reception & customer service Complaint Was with telus for 2 years. During this time my texting and voicemail was changed without my knowing. Getting service was long and the first few representatives I spoke to couldn't figure out the...

TELUS - phone installation and customer service Complaint My 80 year old father is moving into an apartment this weekend. Spoke with Telus two weeks ago to confirm a set up date of Nov 15 at 9am. Today I've been told they've moved it to Nov 17. My father i...

TELUS - delivery of tv gift that was promised Complaint (#1) After placing an order before MAY 4th, I started new TV and Internet service with Telus on JUNE 5th based on their promos of 50" TV and various other bonuses. Today, been threatened that because...

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