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Abbey Dental
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Abbey Dental Complaints 4

ComplaintsBoard
A
5:42 pm EDT
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My husband had a root canal and cap work done in 2016 with Abbey Dental on Eastern in Las Vegas. When he had it done, they said it was a lifetime warranty and they stood behind all their work. If he had issues, no matter how long ago, they would take care of him. The entire cost was close to $2000. Which they talked us into financing. Instead of paying...

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ComplaintsBoard
J
12:39 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Abbey Dental Dental Services

I Had my first appointment to get my crown, and everything went smooth. It was the second appointment that was the trouble. I was scheduled for an 11:30 appointment. I confirmed the appointment, held up my part of the appointment and was even 10 minutes early.

They took my payment, and I sat for 45 minutes till I got up and let them know I could no longer wait as I have a life outside of the Dentist. I was told it would take 20 more minutes. Someone moved my appointment in the company. This was not acceptable. They inform me that the next available appointment is a month out, again not acceptable. The issue gets worse when you have front desk staff that cannot do anything. They have to refer you to everyone else to get anything done.

So, they give me a phone number to call, and no one answers, not even a machine. So you waste more of your time calling over and over again till someone picks up. I finally get someone on the line, and they can't help me. I need to speak with someone else. I am forwarded to a VM box, and here I sit 2 days later with no Appointment; they have my money and no response.

Desired outcome: Fix your Customer Service

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7:24 pm EST
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My husbands 1st visit was on 10/16/14 at 3pm for consult for top denture. I was up front with the Dr. stating that I did not want to root canal or save any teeth by putting a band aide on with getting a partial vs a full denture & later on ending up having to pull the rest of the teeth for a full denture. The Dr talked me out of getting a denture & said I...

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Is Abbey Dental Legit?

Abbey Dental earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Abbey Dental to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Abbey Dental is known for their high standards and safety. If you're thinking about dealing with Abbey Dental, it's wise to check how they handle complaints.

Abbeydental.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Abbeydental.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Abbeydental.com you are considering visiting, which is associated with Abbey Dental, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

A trust mark has been identified for a abbeydental.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

However ComplaintsBoard has detected that:

  • Abbeydental.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The abbeydental.com may offer a niche product or service that is only of interest to a smaller audience.
  • Abbey Dental protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
I
8:00 am EDT

Abbey Dental Fraud charges on dental services

Billing me for crown that I did not receive. They say it tooth #28, then when I called them they said it is #27 not #28. $2400 dollars charge for the service I did not receive.

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richk1031
Las Vegas, US
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Nov 11, 2012 12:23 pm EST

The wait is always more than an hour.

The wait is always more than an hour. They try to up sell you into work you do not need. Under orders of the owner sell sell sell! They would not fill a tooth because they said it needed a root canal when it didn't... So I got it filled elsewhere. They up sold me into a bridge instead of fixing one small problem with one tooth. The bridges temporary fell out four times. The other temps while waiting for my crowns fell out right away on every job they did on my mouth. They told me I would not need a root canal for the bridge they sold me and installed. Then it was so sensitive it did need a root canal because the doctor took off too much of a good tooth. Got a root canal on the house. OK? Not! Because my bridge on the back molar is on a severe angle ripping out the filling above it because of the crown being defective. The edge of the outside part of the crown lines up dead center with the upper tooth and not near the edge like it is supposed to be. The bridges front tooth protrudes and made other teeth crooked.

Dr. Kotler is a really nice guy but works or worked for a scammer. Jamie is a nice manager and is helpful... I hope they are helpful this week when I bring the attention of this on going problem to them. Last time I went back Dr. Kotler didn't work there any longer. I saw him at a pizza place on the West Side. He kept quiet as to why he isn't there anymore. I think he might of got caught up in the scandals or is avoiding the scam. I will have to bring this an attorney's attention for fraud and malpractice if this is not fixed on the spot in an hour or less. I have been putting in temporary filling from the store since March. I am tired of this bridges problems and the damage that it is doing. I want my upper tooth filled and the sharp edge of the crowns back molar filed down. The bridge is also on a severe angle as it pries the top filling out while chewing. I spent $5500.00 there and want this fixed/corrected %100 at no cost. Or I will have them investigated.

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Overview of Abbey Dental complaint handling

Abbey Dental reviews first appeared on Complaints Board on Mar 22, 2012. The latest review Abbey Dental Eastern in Las Vegas, Nevada was posted on Jun 21, 2022. Abbey Dental has an average consumer rating of 1 stars from 4 reviews. Abbey Dental has resolved 0 complaints.
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  1. Abbey Dental Contacts

  2. Abbey Dental phone numbers
    +1 (702) 731-5700
    +1 (702) 731-5700
    Click up if you have successfully reached Abbey Dental by calling +1 (702) 731-5700 phone number 0 0 users reported that they have successfully reached Abbey Dental by calling +1 (702) 731-5700 phone number Click down if you have unsuccessfully reached Abbey Dental by calling +1 (702) 731-5700 phone number 0 0 users reported that they have UNsuccessfully reached Abbey Dental by calling +1 (702) 731-5700 phone number
  3. Abbey Dental address
    4408 S Eastern Ave, Las Vegas, Nevada, 89119-7825, United States
  4. Abbey Dental social media
  5. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
  6. View all Abbey Dental contacts

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