CB Banks ABSA Bank provident fund payout

ABSA Bank review: provident fund payout 10

Purahz of ZA

Aug 05, 2012 3:27 pm EDT

Resolved

Featured review

On the 5th of August 2011 I submitted a provident fund claim to the ABSA offices in Port Elizabeth and was told that the payout will be made in 6 weeks time. After 6 weeks I then went back again and try to find out what was the problem, I was then told to wait for 2 weeks.Until now my money has not been paid. Every time I went to find what is the problem I am told to wait for 10 working days,

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

10 comments

Add a comment

modise32

1 comments

modise32 of ZA

Oct 18, 2014 5:18 pm EDT

absa stuff dealing with the process around pension are not taking their jobs seriously, as it affects individual differently, worse scenario is when one is without a job and depends on those funds.in my case I was forwarded an outdated absa 165 form to complete and after a month asked if I have completed a form 5335 updated form, I asked my self how can I complete a form that I don't even know about and this is after countless enquiries with absa hr asking if all is in order. over and above this I was sent by hr to pension fund. the high level of incompetence displayed in my matter involves absa pension fund confirming having received the instruction from me, but not advicing me that the completed form is outdated, this was done after a month.

Sanele Sbonelo

1 comments

Sanele Sbonelo of US

Jul 02, 2016 10:07 pm EDT

Hi my name is Sanele Brian Mkhize, id number, [protected], my funds have been placed on hold for over a period of one year, because the company suspect me of beining involved on a fraud activity that happened, been phoning Landy Spies on wats happening and she says they are still investigating, yet when i asked the police on this matter they never said there is a case against me or wats so ever, and there was no admission of guilt from me, and there was no judgement against me from a court of law, of which by law they interms of section 37(b)(ii) of the pension fund act, the company is not allowed to hold the funds without complying with the above.

Mosekalemi

2 comments

Mosekalemi of US

Nov 04, 2016 4:37 am EDT

Hi my name is Reuben Mosekalemireuben@gmail& my ID is [protected]&I've just want Absa to Email my Statement to Thaboruben648@gmail.com, I'm working under cleaners but Absa say I'm inside system but heshe doesnt assist me, Plss

Mosekalemi

2 comments

Mosekalemi of US

Nov 04, 2016 4:42 am EDT

Hi can I get my Absa Provident fund statement?My ID [protected]&Im Reuben Mosekalemireuben@gmail&My email is Thaboruben648@gmail.com

Alfred Mandla Sithole

1 comments

Alfred Mandla Sithole of ZA

Nov 17, 2016 11:35 pm EST

Verified customer

My name is Alfred Mandla Sithole in january 2016 i have received a call from Bophelo Tracing services requesting to email my provident fund claim forms of which i did they promised me six weeks waiting period after six weeks was three months when i call they keep on telling me that they are no more dealing with absa provident fund now is salt company. now i have waited for the period of one year nothing no phone call no letter so iam sick and tired because thi is my money.

MANDLA SITHOLE
[protected]

Garry Hahlane

1 comments

Garry Hahlane of US

Jun 28, 2017 8:21 am EDT

My name Garry yende l have put my claim in 2012.l have only received 90.00 until today lm still waiting for my money .when I visited their office they tells never ending stories. What should I do I want my money. I have needs. What is good about provided fund.because at the end is me who suffered. Contact no [protected]

Manie&Annelie

1 comments

Manie&Annelie of US

Jan 05, 2018 2:33 am EST

Verified customer

Please can someone phone me regarding our Provident Fund - Manie & Annelie Phyffer - [protected]

Sthe Mthembu

1 comments

Sthe Mthembu of US

Mar 28, 2018 4:00 am EDT

Good day, I'm Thembelihle I my provident fund claim forms, and they said you will contact me telling how far with the process, I did not get anything so please let me know how far are and how much time I should wait. my ID [protected], Cell no. [protected], email sthemthembu@yahoo.com

JJ Viljoen

2 comments

JJ Viljoen of ZA

Dec 27, 2018 12:37 am EST

JJ Viljoen.ID-[protected].cell.[protected].Would just like to know how money is left on my funds

JJ Viljoen

2 comments

JJ Viljoen of ZA

Dec 27, 2018 12:43 am EST

ID [protected].JJ Viljoen.Cell.[protected].Would just like to know how much money is left on my funds

Add a comment Comment Guidelines

Write a comment

We have received your comment. Thank you!

ABSA Bank - provident fund 69

Resolved

ABSA Bank - refusing to close credit card account

ABSA Bank - vehicle claim 38

Resolved

ABSA Bank - clearing cheques without waiting 7 days

ABSA Bank - unauthorized debit by (rccs bos jhb) a division of absa bank 6

ABSA Bank - Business hours

ABSA Bank - Car insurance

ABSA Bank - internet banking 1

ABSA Bank - Absa Jubilee Mall

ABSA Bank - home loan judgement will not removed absa home loan dept/legal/credit

View all ABSA Bank reviews and complaints

ABSA Bank Contacts

ABSA Bank phone numbers

+27 860 008 600
+27 860 008 600

Click up if you have successfully reached ABSA Bank by calling +27 860 008 600 phone number 121 121 users reported that they have successfully reached ABSA Bank by calling +27 860 008 600 phone number Click down if you have unsuccessfully reached ABSA Bank by calling +27 860 008 600 phone number 95 95 users reported that they have UNsuccessfully reached ABSA Bank by calling +27 860 008 600 phone number

12%
Confidence score

General Enquiries

+27 860 557 557
+27 860 557 557

Click up if you have successfully reached ABSA Bank by calling +27 860 557 557 phone number 45 45 users reported that they have successfully reached ABSA Bank by calling +27 860 557 557 phone number Click down if you have unsuccessfully reached ABSA Bank by calling +27 860 557 557 phone number 36 36 users reported that they have UNsuccessfully reached ABSA Bank by calling +27 860 557 557 phone number

11%
Confidence score

Fraud Hotline

+27 800 414 141
+27 800 414 141

Click up if you have successfully reached ABSA Bank by calling +27 800 414 141 phone number 194 194 users reported that they have successfully reached ABSA Bank by calling +27 800 414 141 phone number Click down if you have unsuccessfully reached ABSA Bank by calling +27 800 414 141 phone number 102 102 users reported that they have UNsuccessfully reached ABSA Bank by calling +27 800 414 141 phone number

31%
Confidence score

Complaint Resolution Suite

+27 115 015 110
+27 115 015 110

Click up if you have successfully reached ABSA Bank by calling +27 115 015 110 phone number 18 18 users reported that they have successfully reached ABSA Bank by calling +27 115 015 110 phone number Click down if you have unsuccessfully reached ABSA Bank by calling +27 115 015 110 phone number 29 29 users reported that they have UNsuccessfully reached ABSA Bank by calling +27 115 015 110 phone number

Digital Banking

+27 113 354 019
+27 113 354 019

Click up if you have successfully reached ABSA Bank by calling +27 113 354 019 phone number 7 7 users reported that they have successfully reached ABSA Bank by calling +27 113 354 019 phone number Click down if you have unsuccessfully reached ABSA Bank by calling +27 113 354 019 phone number 9 9 users reported that they have UNsuccessfully reached ABSA Bank by calling +27 113 354 019 phone number

Retail International Banking

+27 860 109 085
+27 860 109 085

Click up if you have successfully reached ABSA Bank by calling +27 860 109 085 phone number 15 15 users reported that they have successfully reached ABSA Bank by calling +27 860 109 085 phone number Click down if you have unsuccessfully reached ABSA Bank by calling +27 860 109 085 phone number 11 11 users reported that they have UNsuccessfully reached ABSA Bank by calling +27 860 109 085 phone number

15%
Confidence score

Credit Cards (Premium

+27 861 114 411
+27 861 114 411

Click up if you have successfully reached ABSA Bank by calling +27 861 114 411 phone number 22 22 users reported that they have successfully reached ABSA Bank by calling +27 861 114 411 phone number Click down if you have unsuccessfully reached ABSA Bank by calling +27 861 114 411 phone number 16 16 users reported that they have UNsuccessfully reached ABSA Bank by calling +27 861 114 411 phone number

16%
Confidence score

Credit Cards (Gold Card

+27 861 788 888
+27 861 788 888

Click up if you have successfully reached ABSA Bank by calling +27 861 788 888 phone number 11 11 users reported that they have successfully reached ABSA Bank by calling +27 861 788 888 phone number Click down if you have unsuccessfully reached ABSA Bank by calling +27 861 788 888 phone number 14 14 users reported that they have UNsuccessfully reached ABSA Bank by calling +27 861 788 888 phone number

Absa Rewards

+27 860 111 630
+27 860 111 630

Click up if you have successfully reached ABSA Bank by calling +27 860 111 630 phone number 6 6 users reported that they have successfully reached ABSA Bank by calling +27 860 111 630 phone number Click down if you have unsuccessfully reached ABSA Bank by calling +27 860 111 630 phone number 13 13 users reported that they have UNsuccessfully reached ABSA Bank by calling +27 860 111 630 phone number

Car Insurance

+27 861 227 284
+27 861 227 284

Click up if you have successfully reached ABSA Bank by calling +27 861 227 284 phone number 6 6 users reported that they have successfully reached ABSA Bank by calling +27 861 227 284 phone number Click down if you have unsuccessfully reached ABSA Bank by calling +27 861 227 284 phone number 10 10 users reported that they have UNsuccessfully reached ABSA Bank by calling +27 861 227 284 phone number

Travel Insurance

+27 113 504 000
+27 113 504 000

Click up if you have successfully reached ABSA Bank by calling +27 113 504 000 phone number 184 184 users reported that they have successfully reached ABSA Bank by calling +27 113 504 000 phone number Click down if you have unsuccessfully reached ABSA Bank by calling +27 113 504 000 phone number 105 105 users reported that they have UNsuccessfully reached ABSA Bank by calling +27 113 504 000 phone number

27%
Confidence score

Head Office, Johannesburg

+27 11 501 5050
+27 11 501 5050

Click up if you have successfully reached ABSA Bank by calling +27 11 501 5050 phone number 0 0 users reported that they have successfully reached ABSA Bank by calling +27 11 501 5050 phone number Click down if you have unsuccessfully reached ABSA Bank by calling +27 11 501 5050 phone number 0 0 users reported that they have UNsuccessfully reached ABSA Bank by calling +27 11 501 5050 phone number

Lost or stolen cards

More phone numbers

ABSA Bank emails

absa@absa.co.za

100%
Confidence score: 100%

Support

info@absa.co.za

100%
Confidence score: 100%

Support

actionline@absa.co.za

100%
Confidence score: 100%

carli.cooke@absa.co.za

94%
Confidence score: 94%

abigail.makhubele@absa.co.za

94%
Confidence score: 94%

More emails

ABSA Bank address

Absa Towers West, 15 Troye Street, Johannesburg, Gauteng, 2000, South Africa

ABSA Bank social media
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Mar 25, 2025
View all ABSA Bank contacts