Menu
For Business Write a review File a complaint
ABT Basement Solutions Customer Service Phone, Email, Contacts

ABT Basement Solutions
Reviews and Complaints

www.callabt.com

Learn how the rating is calculated

4.7 13 Reviews 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

ABT Basement Solutions Reviews 14

ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

ABT Basement Solutions ABT Basement Solutions did our basement wall repair and sump replacement in '09

ABT Basement Solutions did our basement wall repair and sump replacement in '09. We've had yearly checkups and upkeep since. They replaced our sump pump in '18 and just put in a dual pump with battery backup and high float alarm. Their work is always top-notch and professional.

Read full review of ABT Basement Solutions and 1 comment
Hide full review
1 comment
Add a comment
N
N
N. Reichert
Send a message
Verified customer This complaint was posted by a verified customer. Learn more

ABT installed a new drainage tile / iron ochre control system for the basement to finally solve a long-term leakage problem. Completely satisfied with the work, it solved the problem. The work crew showed up on the appointed day and time and had the work wrapped up in three days. Unexpectedly, they also set up a pipe / hose system outside the house to take the expelled sump water far from the structure so it wouldn't soak into the ground and perpetuate water into the drain tile system. Superb cleanup after the job. The whole drainage tile / sump pump system was working overtime while the work was being done so we got to see the real-time results. Hopefully, I'll never need their remediation services again, but if needed, ABT will be my first and only call.

ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

ABT Basement Solutions ABT Basement Solutions is the bomb!

ABT Basement Solutions is the bomb! Their work is top-notch and we saw a big difference in our front steps and driveway. The dudes working were super cool and did a great job. We'd definitely hit them up again if we need to.

Read full review of ABT Basement Solutions
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

ABT Basement Solutions We had a bowd basement wall

We had a bowd basement wall. Alot of water in basement by that wall. ABT installed anchors to straighten it. We noticed some difference right away. More as time went on. Along with having ABT anchor it and rain gutters installed there are no more water problems. All ABT employees were easy to work with and the crew worked hard. We highly recommend them!

Read full review of ABT Basement Solutions
Hide full review
ComplaintsBoard
V
Verified customer This review was posted by a verified customer. Learn more

ABT Basement Solutions They came over to fix a crack in our basement wall and dig a deeper well

They came over to fix a crack in our basement wall and dig a deeper well. We live on a natural spring and were having water problems. They did a great job and since they finished, no issues with our basement! Can't wait for them to lift our cement slab in our driveway! Highly recommend!

Read full review of ABT Basement Solutions
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

ABT Basement Solutions The whole thing was super professional

The whole thing was super professional. The install team did a great job with the floor jacks and the results were amazing. They were really polite and professional. I'd definitely recommend them and use them again. Ryan came out and did an analysis of the project and he was super informative and helpful. Jonathon and his team were great. I'm really happy with their work. Great job!

Read full review of ABT Basement Solutions
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

ABT Basement Solutions I used ABT Basement Solutions twice now, for different things, and the people and work are the best I ever worked with

I used ABT Basement Solutions twice now, for different things, and the people and work are the best I ever worked with. I owned many homes and income properties in different States, and they did top notch work, service, and integrity. Recently, when replacing an egress window well, they found some granite and took an extra two hours to jackhammer and excavate by hand until they could get the well in place - no short cuts and no extra charges. After both jobs, the clean up was perfect - you wouldn't know they were there unless you saw them working at the house.

Read full review of ABT Basement Solutions
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

ABT Basement Solutions ABT Basement Solutions just did a big job in our basement

ABT Basement Solutions just did a big job in our basement. They put in a DryRight Water Control System and fixed some cracked walls. The crew worked super hard and left everything clean. We were impressed with how hard they worked. After they finished, it rained a lot and we didn't have to take out any water from the basement. Before, we would have had to take out a lot of water. We had a great experience with ABT and would tell other people to use them too. Hidden Treasures Thrift Shoppe, Inc. Brillion, WI

Read full review of ABT Basement Solutions
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

ABT Basement Solutions I had a problem with leaking window wells in my house that I recently bought (it was built in the 60s)

I had a problem with leaking window wells in my house that I recently bought (it was built in the 60s). I called ABT to get an estimate and they came out quickly and gave me an honest inspection and quote. They explained everything they would do to fix the problem. I got another quote from a competitor, but I thought ABT's solution was much better. They did the work quickly and it didn't disrupt our daily lives much. The workers were polite, respectful, and professional. I appreciated the frequent communication and quick response to any questions we had. I definitely recommend ABT for any foundation issues you might have.

Read full review of ABT Basement Solutions
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

ABT Basement Solutions The whole thing from checkin', to gettin' a quote, to the actual work, to the follow up after it was all done, was super professional

The whole thing from checkin', to gettin' a quote, to the actual work, to the follow up after it was all done, was super professional. The crew that did the install did a bang up job of diggin', fixin' up our two basement walls, puttin' in new drain tile and waterproofin' the outside walls, and cleanin' up after themselves. The work area was left safe, clean, and tidy at the end of each day. The team was really polite, informative, and professional. We'd definitely recommend ABT and use 'em again. Drew came out and checked out our foundation repair needs and was real honest and informative. Dallas and his crew were great people and hard workers. We're real happy with the quality of the end result and the process they used to get the job done right. A job well done!

Read full review of ABT Basement Solutions
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

ABT Basement Solutions I had a problem with my concrete patio floor settling on one side, causing my doors and windows to become uneven and difficult to use

I had a problem with my concrete patio floor settling on one side, causing my doors and windows to become uneven and difficult to use. I needed to replace the windows, but the concrete needed to be leveled first. I told the scheduler at ABT Basement Solutions about my situation and they sent someone to look at my project in just a few days. They worked hard to fit me in before the window installers arrived. The crew lifted the concrete and cleaned up after themselves in just two hours. My floor is now even and my doors and windows work perfectly. The price was very reasonable. I recommend ABT Basement Solutions for any concrete leveling work you need!

Read full review of ABT Basement Solutions
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

ABT Basement Solutions This company is super professional

This company is super professional. We had Mickey come out to check out our job about a year ago. We had water in our basement after heavy rain. He gave us a bid that was fair and competitive with other companies. Mickey followed up with us twice to see if we had made a decision about using their company. The following spring, Mickey came out again to review the project with us and we signed a contract with ABT. It took a couple of months to get on their busy calendar. Once the day arrived, ABT called to confirm the time they would show up. The crew was outstanding. The leader, Jonathan, was friendly and looked over the job with us prior to starting. The crew of 4-6 workers were excellent. They moved a patio rug so as to not cover it with dirt. Impressive! They neatly stacked up patio tiles as they were removed. After they finished the work, they cleaned up the space so well, it looked much cleaner than when they had arrived. Thank you ABT! I hope our basement stays dry each time it rains now.

Read full review of ABT Basement Solutions
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
ABT Basement Solutions replied to this review.

ABT Basement Solutions ABT did an excellent job

ABT did an excellent job. Everything in the bid was done to a very high level of quality. Mickey specified the work to be done in great detail at a firm price and stuck to it. Jose, hands-on job foreman of a crew of three, showed why an experienced worker is so valuable to the project and the company reputation. I have been a contractor for forty years and am very impressed with very hard physical work performed. The completed job is solid quality done right on schedule. I highly recommend ABT Foundation Solutions.

Read full review of ABT Basement Solutions
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
O
Verified customer This review was posted by a verified customer. Learn more

ABT Basement Solutions ABT installed a new drainage tile / iron ochre control system for the basement to finally solve a long-term leakage problem

ABT installed a new drainage tile / iron ochre control system for the basement to finally solve a long-term leakage problem. Completely satisfied with the work, it solved the problem. The work crew showed up on the appointed day and time and had the work wrapped up in three days. Unexpectedly, they also set up a pipe / hose system outside the house to take the expelled sump water far from the structure so it wouldn't soak into the ground and perpetuate water into the drain tile system. Superb cleanup after the job. The whole drainage tile / sump pump system was working overtime while the work was being done so we got to see the real-time results. Hopefully, I'll never need their remediation services again, but if needed, ABT will be my first and only call.

Read full review of ABT Basement Solutions
Hide full review

ABT Basement Solutions Complaints 1

ComplaintsBoard
K
Verified customer This complaint was posted by a verified customer. Learn more

ABT Basement Solutions I had a bad experience with ABT Basement Solutions

I had a bad experience with ABT Basement Solutions. The guy in charge, whose name I won't mention, asked for half the payment upfront, but he never finished the job. He refused to do it on two separate occasions, on July 13th and July 31st of 2020. I even took time off work to meet with him, but he didn't show up. He also demanded that I give him a five-star review on Google, which I found very unprofessional. He promised to return the half payment, but he never did.

Read full review of ABT Basement Solutions
Hide full review

Is ABT Basement Solutions Legit?

ABT Basement Solutions earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds ABT Basement Solutions to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, ABT Basement Solutions is known for their high standards and safety. If you're thinking about dealing with ABT Basement Solutions, it's wise to check how they handle complaints.

We found clear and detailed contact information for ABT Basement Solutions. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

ABT Basement Solutions has received 13 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Callabt.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Callabt.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Callabt.com you are considering visiting, which is associated with ABT Basement Solutions, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • Callabt.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The callabt.com may offer a niche product or service that is only of interest to a smaller audience.
  • ABT Basement Solutions protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

About ABT Basement Solutions

Screenshot ABT Basement Solutions
ABT Basement Solutions is a leading provider of basement waterproofing and foundation repair services in the United States. With over 20 years of experience in the industry, ABT Basement Solutions has established itself as a trusted and reliable partner for homeowners looking to protect their homes from water damage and foundation issues.

The company offers a wide range of services, including basement waterproofing, foundation repair, crawl space encapsulation, sump pump installation, and more. Their team of highly skilled and experienced professionals uses the latest technology and techniques to deliver effective solutions that meet the unique needs of each customer.

ABT Basement Solutions takes pride in its commitment to customer satisfaction. They understand that a wet or damaged basement can be a stressful and overwhelming experience for homeowners, and they strive to make the process as easy and stress-free as possible. From the initial consultation to the final installation, their team works closely with customers to ensure that they are fully informed and satisfied with the work being done.

In addition to their exceptional service, ABT Basement Solutions also offers competitive pricing and flexible financing options to help homeowners get the services they need without breaking the bank. They also offer a lifetime warranty on their work, giving customers peace of mind knowing that their home is protected for years to come.

Overall, ABT Basement Solutions is a top choice for homeowners looking for reliable and effective basement waterproofing and foundation repair services. With their years of experience, commitment to customer satisfaction, and competitive pricing, they are a trusted partner for homeowners across the United States.

Overview of ABT Basement Solutions complaint handling

ABT Basement Solutions reviews first appeared on Complaints Board on Jun 23, 2023. The latest review ABT Basement Solutions did our basement wall repair and sump replacement in '09 was posted on Jun 23, 2023. The latest complaint ABT did an excellent job was resolved on May 28, 2023. ABT Basement Solutions has an average consumer rating of 1 stars from 14 reviews. ABT Basement Solutions has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. ABT Basement Solutions Contacts

  2. ABT Basement Solutions phone numbers
    +1 (920) 733-4228
    +1 (920) 733-4228
    Click up if you have successfully reached ABT Basement Solutions by calling +1 (920) 733-4228 phone number 0 0 users reported that they have successfully reached ABT Basement Solutions by calling +1 (920) 733-4228 phone number Click down if you have unsuccessfully reached ABT Basement Solutions by calling +1 (920) 733-4228 phone number 0 0 users reported that they have UNsuccessfully reached ABT Basement Solutions by calling +1 (920) 733-4228 phone number
  3. ABT Basement Solutions emails
  4. ABT Basement Solutions address
    8718 State Road 76, Neenah, Wisconsin, 54956-9503, United States
  5. ABT Basement Solutions social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
  7. View all ABT Basement Solutions contacts

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.