ACME Markets
Reviews and Complaints

It is ridiculous that I have to download an app and go in and select the coupons I want to use. Go back to the store card where everyone could easily access discounts. I work on a computer all day and I don't have time to check fir online coupons. I think today will be my last day shipping at Acme. I may need to switch to ShopRite or Giant where my phone number has worked for 20 years to access duscounts. Prices are cheaper and I don't have to waste time to check an app for coupons. I can't imagine your older customers find this easy to use either! This is the most customer unfriendly thing you have done in a while. People do not have time or money to waste in this economy.

Everytime I walk in the store I can never find anything... The store manager is always gone the store is outta control the women at the front of the store name sue is nasty has a smart mouth and she is a manager she needs to be fired.. Her attitude is horrible she talks to the workers like trash. And for the store director who is never there or always on his phone he is horrible how do you run a store like that I asked to speak with him every day and he is never there

I've tried 2 ACME market stores 1 in pa. And 1 in cape May n.j. neither store is covering their advertised items they advertise and always out of stock they advertise Blue dog treats nothing ive been watching for over a month but yet there is 14 rows of milk bone treats Acme markets is the worst for supporting their adds there horrible the problem in Jersey there is no close competition time to travel i guess to Shop rite they always have their add covered every time I'm in there area on a 1 to 10 Acme is 0

I had two coupons that I had given the cashier and once I looked at the receipt after I had gotten home I realized that the coupons were not even scanned or put towards my receipt. The coupons would have taken $14 off of my total and they were not taken off and they were not given back to me. I am very upset with this as i should not have paid the full price for these items.

I won a 500 grocery card on monopoly and called my store to ensure where to send board they said send to address on game. I did.
I never received anything and called Acme headquarters and they said I should be gotten it at store although on board it said anything over 200 has to be sent in.
I am heart broken that I never got it as I worked hard I. this and really needed the money for food.

I consistently experience problems with the DIgital Coupons, just for U. this program never works the way it was designed to. I have latest mobile phone and when going into the app, continuous shows "unable to access server", and when using my laptop at home, does not allow access, indicating "retry". I have re downloaded the App as well. Your program does not work. I use other store's digital coupons, (Wegman's & Shoprite's in my area)and other throughout the states in my travels, and never a problem. As I have advised many shoppers at Acme, shop in the other stores for better sale, value and no stress digital coupons. The process is a 3 step download & transfer, which should be simply ONE. Just check to select discount item and it DONE!

Most shoppers experience these same problems. complaining in store does not help and the service employees do not want to help people. My neighborhood store, Willingboro, NJ has a high percentage of Seniors and Disable Shoppers because it is located near 2 Senior and over 55 Developments.

A courtesy girl by the name of Nichole was smoking a vape behind the courtesy counter. It was on 8-21-19 at 7:25 ish ... It should be on tape ? This girl is a complainer, She has a bad attitude towards customers and employers . She makes faces out people that she things that are stupid ... she complains to other employees about how other people are stupid . It's just not right for a courtesy counter girl to smoke a vape behind the counter ... BAD for the store ! I wasn't the only one who saw she was smoking .

I was looking through all the aisles and noticed that almost all cereals and apples mostly breakfast food was severely expensive for $5 a normal box of cereal and $2.99 a pound of apples golden delicious- this store should go out of business and when it does I will be jumping for joy and relief of money overspending on necessities such as simple as apples! Please

This store used to put their FRUIT DIP in a regular 2 piece round plastic container...now they've been putting it in a rectangular container that is one piece...sometimes the top is sealed so tight that when you do get it opened, the dip flies off the instead top of the container! AND since this same container has narrow 'RIBS' on the inside, so much of the dip is WASTED cause it's hard to clean it off! I complained about it several times but it is one ear & out the other! NO ONE IN MANAGEMENT EVER LISTENS TO THE CUSTOMER! Acme has TERRIBLE customer service!

Also -on SEVERAL occasions, I have found food on the shelves & in the cold cases that are WAY PAST their expiration date! I've brought it to their attention, but AGAIN no listens nor does anything about it!

Another complaint is that they took away the 'day old' bakery shelf! WHY? I used to be able to AFFORD to buy desert on that shelf! Which brings me to my LAST complaint - the PRICES! Some things are SO overpriced that I could go across the street to SHOP RITE or go 3 miles to the SUPER WALMART & find the SAME item for $1.00 - $3.00 CHEAPER! That's why I can no longer afford to but baked goods @ regular prices in Acme!

On july 8th I purchased purdue chicken. I did not check the date until I got home, but the sell by date was july 7. I opened the chicken as soon as I got home and it smelled awful. I returned the chicken to the acme in branmar plaza immediately. Frank, the store manager, was unapologetic but did give me a refund. Ironically, on nextdoor, my neighbors began complaining about purchasing expired items from this store. From yogurt to raw meat. I feel a responsibility to alert you to a potential health threat at this store. Lease investigate.