Save-A-Lot
Reviews and Complaints

I am writing to share a concerning experience with groceries delivered from your store via Uber Eats. My recent order included multiple spoiled items, some of which were moldy and leaking, contaminating other groceries in the bag. This posed a serious food safety risk, and I do not feel safe consuming any of the food that was delivered to me.

While Uber Eats refunded me only $8. an amount that doesn’t even cover what I had to throw away. I believe it’s crucial for Save A Lot to address this issue directly. Moldy and spoiled food should never be delivered to customers, and I feel this reflects poorly on the quality control standards at your location.

I’ve attached photos of the spoiled items for your review. I trust you will investigate this matter thoroughly and take steps to ensure this does not happen to others. Please let me know if additional details are needed.

Thank you for your attention to this serious issue.

Sincerely,
Murphy Oakin
[protected]
Order Placed: 11/9/24

On March 14, 2024 at 9:58am
I purchased (4) bags of Pick 5 Mix & match Chicken wings from floor display freezer upon returning home took (2) of the bags out placed in cold water to unthaw and prepared for cooking I noticed that the chicken looked dark pale so I proceed to cook in oven at required instructions and made macaroni and cheese within half an hour after eating I got very sick and checking the left over chicken had a bad order I've tried several attempts to contact Save -A-Lot and no answer

Every single time I visit the Save a Lot on Ellis Ave., in Jackson, MS the price posted and the price charged is higher. I am tired of having to get someone to correct the price I am charged at the check out. Today, September 29, 2024, celery was posted as $1.49 and I was charged $2.49. This is a poor area of Jackson, MS and I feel we are being taken advantage of

I have been going in to save that for many years and I have been getting with a manager/general manager that is not like his job he's miserable he's mean everyday when there are things that run out he purposely does not reorder them because he knows I get them I am going in to get fudge even have purposely reorder them and it has been missing and gone off the shelves for 3 months I have tried to order Hawaiian rolls I have try to get fudge caramel ice cream bars chicken fingers corn on the cob Pizza he is purposely not ordering them I think that is very rude when I asked him why he does not smile or why he's so rude he doesn't answer me he's very disrespectful he doesn't smell he doesn't talk to anybody he does not like his job I don't know why he's working there then save that on ISB and Nova is the the worst store ever to go to

I think corporate needs to investigate Columbia, KY Save-a-lot office managers and their actions. Is it ok to send 18 year old in meat department without any training or interview for position? Yet later fires him for not doing something that was never trained to do? Is it ok to have relations with married men? Is OSHA ok of misusing equipment? How appropriate is it to piggie back ride on someone back (manager) and flirting with underage employees? Question I believe need to be looked into. Because Manager at Columbia KY save-a-lot are doing this and more which needs to be looked into. If asked current and past employees all will say same thing about all 3 managers. Manager sleeping a hangover off while other doing her job stating she working when she not? Check records. How one manager has relationships but when don't workout has gm to fire them ( 4 people).

I understand there has recently been a Managerial change at the Save A Lot Paulsboro, NJ location. As a long time customer, I have to tell you, customers, like myself, are NOT happy with the change.

The former Manager and his staff were very helpful and friendly. The shelves were always full. They would always ask you if you could find what you needed.

Selection was good. Now, just the opposite is true.

Residents from 3 communities have just lost our big box grocery store. The Save A Lot is/was our only alternative, unless we wanted to travel some TEN MILES one way to do our shopping. It was very evident, the Paulsboro Save A Lot had picked up substantial business, since the closure of our big box grocery store. Now, customers cannot depend upon the Paulsboro Save A Lot for their grocery needs. What a shame!

I pulled up at the store on Terry parkway at 7:50 and the employee told me the store was closed. I told him it's not 8 pm yet and he td me they close at 7:45. I told him that the sign says 8 pm and he told me they ose for 7:45. I'm trying to understand why employees are closing the store at 7:45 instead of 8pm. The sign should say 7:45 instead of 8.

I went into this store at 1230 S James Rd, Columbus to buy roma tomatoes because they were on sale for $.89 /lb. The cashier recorded my tomatoes as tomatoes on the vine for $2.49/lb. I bought 2.87 lb worth of roma tomatoes and got charged for tomatoes on the vine.I didn't know on time and I just feel unhappy about it. I hope they can train their staff better to to differentiate products.

Product looks nothing like the picture on the box. Upon opening, viewing with plastic still on, there was barely and cheese shreds on the top. Sauce appeared brown not red like tomato sauce. Tasted bad.

*** Noticed it says, contains Bioengineered food ingredients on the back in small print. Would never had bought had I noticed on label.

I took photos while still in plastic.

Was not edible, tried a couple bites. Had stomach ache later that evening and next morning.

Emergency exit has been blocked every time I have shopped there for several years. Have spoken with employes numerous times with no change. The manager says it complies with code! Only option I have is to contact the state fire marshal's office for their help. Don't want to have to do that. I think the manager just does not know what the fire code is and how dangerous that situation can be.

Hello,

I frequently patronize the Sav-a-Lot location in New Orleans at 4726 Paris Avenue. I regularly get off of work at 8:00 pm from the hospital where I work as a nurse. For the past 6 months or longer, every time I get to the store they are closed, but according to your website, they are supposed to remain open until 9pm. I like the store because it's so close to my home and I can run in/out if I need something.