CB Sports and Fitness Active Network fraudulent charges

Active Network review: fraudulent charges 6

412Justice of Los Angeles, US

Sep 02, 2010 12:25 pm EDT

Review updated: Nov 09, 2022

Resolved

Featured review

This company fraudulently took money from my bank acount using my debit card information. Unlike some of the other reports, I have not signed up for any free trials or anything else on-line. This company is known by financial institutions as an actively fraudulent company. Their game is that they have stolen credit/debit cards and they periodically hit these accounts in small odd amounts (i.e. $51.99; $84.99 etc.) amounts that typically go unnoticed by the consumer.

You don't have to sign up for a "free trial" of anything. That's just one of their many excuses for faudulent charges once they get caught.

Once they have your credit card, they ping your account for cash as long as they get away with it. Some consumers have been hit repeatedly for years. If/when the consumer complains, they simply offer the refund and move on to the next one and the process starts all over. If you do get hit, you have to go back over your account for several years back because you will likely have a pattern of hits over many years. DO NOT attempt to resolve this directly with ACT*Active.com. Go back through your financial institution for resolution through their fraud department.

If you call the phone number [protected], they will immediately ask you for your credit card number. Don't give them any information. Immediately contact your financial institution for safe resolution.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

6 comments

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Chuck2010DC

1 complaint

3 comments

Chuck2010DC of US

Oct 20, 2010 12:45 pm EDT

I work at a class action law firm and we are investigating Active.com’s use of consumers’ credit cards without their permission or prior notice. I am interested in talking to people and hearing about their experiences with the company. Please contact me at Chuck2010DC@gmail.com if you’ve been charged for any unwanted services, products or memberships by Active.com or its parent company, The Active Network, Inc. Thanks, Chuck.

blankjw

Lumberton, US

1 comments

blankjw of Lumberton, US

Jan 26, 2012 5:48 pm EST

Noticed a charge on my statement for $103.65. After further investigation, learned that this company is know for stealing credit card numbers and applying fraudulent charges to these accounts. This company needs to be prosecuted

Reviewer35442

1 comments

Reviewer35442

Oct 03, 2015 3:44 pm EDT

I signed up for a race in the community and they had used active to organize it. Now they started charging me 64.95$ membership charge although I had not signed up for any recurring membership . I see so many hits on the internet that this is a scam. This company should be put out of business http://www.active.com/unclassified/articles/active-com-customer-faq-s#item1

brad richmond

1 comments

brad richmond of US

Mar 29, 2016 9:30 am EDT

ACTIVE Network, LLC
717 North Harwood Street
Suite 2500
Dallas, TX 75201
69.95 FEE for unwanted and unsolicited "membership" ...
This co handles credit card transactions for all kinds of sports things.
They SCAM you when registering online charging you for a membership with rebates or something. I declined it, never signed up for yet they hit my card with a 69.95 FEE.
I had to call and wait 46 minutes on hold to have it removed. PLUS I have to be sure it's credited 7-10 days or call them back.
I am cc:ing the BBB

Adrian77

1 comments

Adrian77 of US

Aug 20, 2022 9:27 pm EDT

Never signed up for anything through active and noticed a charge for 89.95 on my bank statement. Had to call my bank to get it reversed. Fraudulent, scam company

Carmen D.

Red Lodge, US

1 comments

Carmen D. of Red Lodge, US

Nov 09, 2022 10:46 am EST

Verified customer

Signed up for a ski race, and was charged an extra $60 "protection" fee, I never wanted to pay. WORST customer service I've ever experienced. No phone number to call. An automated-only response 1 WEEK after complaint. Over 2 months later, no resolution, no refund, no care. STAY FAR AWAY! Will notify all ski racing registrations systems in the US to avoid, and look for a new partner.

Active Network - active advantage trial membership scam 144

Resolved

Active Network - unauthorized / stolen card number purchase 27

Resolved

Active Network - hidden charges 28

Resolved

Active Network - active advantage trial membership scam

Active Network - registration charges 2

Resolved

Active Network - Active Membership Theft! 1

Active Network - Amount charged to my bank account

Active Network - won't provide refund for paid event 1

Resolved

Active Network - charging for membership I never signed up for 3

Active Network - bogus membership

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Active Network Contacts

Active Network phone numbers

1800 836 406
1800 836 406

Click up if you have successfully reached Active Network by calling 1800 836 406 phone number 2 2 users reported that they have successfully reached Active Network by calling 1800 836 406 phone number Click down if you have unsuccessfully reached Active Network by calling 1800 836 406 phone number 0 0 users reported that they have UNsuccessfully reached Active Network by calling 1800 836 406 phone number

100%
Confidence score

Australia

+1 (469) 291-0300
+1 (469) 291-0300

Click up if you have successfully reached Active Network by calling +1 (469) 291-0300 phone number 0 0 users reported that they have successfully reached Active Network by calling +1 (469) 291-0300 phone number Click down if you have unsuccessfully reached Active Network by calling +1 (469) 291-0300 phone number 0 0 users reported that they have UNsuccessfully reached Active Network by calling +1 (469) 291-0300 phone number

+1 (866) 561-0647
+1 (866) 561-0647

Click up if you have successfully reached Active Network by calling +1 (866) 561-0647 phone number 0 0 users reported that they have successfully reached Active Network by calling +1 (866) 561-0647 phone number Click down if you have unsuccessfully reached Active Network by calling +1 (866) 561-0647 phone number 0 0 users reported that they have UNsuccessfully reached Active Network by calling +1 (866) 561-0647 phone number

North America

+44 800 086 9135
+44 800 086 9135

Click up if you have successfully reached Active Network by calling +44 800 086 9135 phone number 1 1 users reported that they have successfully reached Active Network by calling +44 800 086 9135 phone number Click down if you have unsuccessfully reached Active Network by calling +44 800 086 9135 phone number 0 0 users reported that they have UNsuccessfully reached Active Network by calling +44 800 086 9135 phone number

100%
Confidence score

United Kingdom

+64 800 440 877
+64 800 440 877

Click up if you have successfully reached Active Network by calling +64 800 440 877 phone number 1 1 users reported that they have successfully reached Active Network by calling +64 800 440 877 phone number Click down if you have unsuccessfully reached Active Network by calling +64 800 440 877 phone number 0 0 users reported that they have UNsuccessfully reached Active Network by calling +64 800 440 877 phone number

100%
Confidence score

New Zealand

+49 800 183 0001
+49 800 183 0001

Click up if you have successfully reached Active Network by calling +49 800 183 0001 phone number 1 1 users reported that they have successfully reached Active Network by calling +49 800 183 0001 phone number Click down if you have unsuccessfully reached Active Network by calling +49 800 183 0001 phone number 0 0 users reported that they have UNsuccessfully reached Active Network by calling +49 800 183 0001 phone number

100%
Confidence score

Germany

+852 800 906 509
+852 800 906 509

Click up if you have successfully reached Active Network by calling +852 800 906 509 phone number 1 1 users reported that they have successfully reached Active Network by calling +852 800 906 509 phone number Click down if you have unsuccessfully reached Active Network by calling +852 800 906 509 phone number 0 0 users reported that they have UNsuccessfully reached Active Network by calling +852 800 906 509 phone number

100%
Confidence score

Hong Kong

+65 83 889 192
+65 83 889 192

Click up if you have successfully reached Active Network by calling +65 83 889 192 phone number 1 1 users reported that they have successfully reached Active Network by calling +65 83 889 192 phone number Click down if you have unsuccessfully reached Active Network by calling +65 83 889 192 phone number 0 0 users reported that they have UNsuccessfully reached Active Network by calling +65 83 889 192 phone number

100%
Confidence score

Singapore

More phone numbers

Active Network emails

support@active.com

100%
Confidence score: 100%

Support

Active Network address

717 North Harwood Street, Suite 2500, Dallas, Texas, 75201, United States

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