AeroBase Group’s earns a 3.1-star rating from 13 reviews, showing that the majority of aerospace parts and service clients are somewhat satisfied with procurement and support experience.
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Life-saving Procurement Specialist: Amanda Knight from AeroBase Group is the Real Deal!
I'm a procurement specialist, and let me tell ya, I get all sorts of requests for fancy-schmancy stuff that ain't easy to find. But lucky for me, I've had the pleasure of dealing with this gal named Ms. Amanda Knight from AeroBase Group. She's been a real lifesaver, I tell ya.
Now, let me tell ya, Amanda is always there to lend a hand. She's super helpful, always ready to assist me with those hard-to-get items that I can't find nowheres else. And even if she can't get her hands on what I need, she's quick to hook me up with the right folks to talk to. Ain't that somethin'?
I gotta say, it's a breath of fresh air workin' with Amanda. She's got this knack for makin' things happen, ya know? She's like a magician, pullin' rabbits outta hats and all that jazz. I can't thank her enough for all the times she's come through for me.
So, if you're in a bind and need some specialty items that ain't easy to come by, I highly recommend reachin' out to AeroBase Group and askin' for Amanda Knight. Trust me, she's the real deal. She'll go above and beyond to help ya out, even if it means pointin' ya in the right direction. Give 'em a shot, folks. You won't be disappointed.
Disappointing Experience with AeroBase Group: Ignored Instructions and Refused to Rectify Mistake
I'm writing this review to share my experience with AeroBase Group. We, Kerryton Enterprises from India, recently made a purchase from this company. Our point of contact was Victoria. We initially ordered four units, but we specifically requested them to send only three units first. We wanted to confirm with our client before proceeding with the fourth unit. However, to our surprise, AeroBase Group went ahead and sent the fourth unit without our approval. Unfortunately, our client rejected the fourth unit, and when we approached AeroBase Group to return it, they refused to take it back. It's disappointing that they disregarded our instructions and then refused to rectify their mistake.
Disappointing Experience with AeroBase Group: Broken Promises and Lack of Accountability
So, let me tell you about my experience with AeroBase Group. I had a little issue with them, you know? Darren Rodney, this guy I was talking to, promised me that he would replace a missing piece that I never even got in the first place. I mean, come on, that's just not cool, right?
We had a bunch of conversations and exchanged a bunch of emails about it. But guess what? He totally went back on his word! Can you believe it? He said that his team told him that I had to order and pay for a whopping 10 pieces, and they wouldn't even give me a price break. Like, seriously? Who needs 10 pieces when I only need one?
I wasn't about to let this slide, so I asked to speak to a manager. And you know what this Darren guy said? He said he was the manager! Can you believe the nerve? So, I asked for his supervisor, thinking maybe I could get some actual help. But nope, he said he didn't have one. Can you imagine that? No supervisor? That's just fishy, if you ask me.
And get this, when I asked to speak to the owner, he had the audacity to tell me that there wasn't one! He said he was the guy in charge. I don't know about you, but that sounds a little sketchy to me. I mean, who runs a company without an owner? It just doesn't add up.
So, yeah, my experience with AeroBase Group wasn't exactly the best. I mean, Darren Rodney made all these promises, only to break them and leave me hanging. It's just not right, you know? I wouldn't recommend dealing with them if you can avoid it. There are plenty of other companies out there that actually value their customers and keep their word.
Aerobase Group: The Wizards of Aviation Parts - Lightning Fast, Reliable, and Uncovering Hidden Treasures
The peeps at Aerobase Group, man, they really know their stuff. The account managers I've dealt with have been top-notch, I tell ya. They're like wizards when it comes to finding the parts I need. And let me tell ya, they're super friendly too. Ain't nothin' worse than dealing with grumpy folks, am I right?
But that ain't all, my friend. These guys are lightning fast when it comes to gettin' back to me. I mean, I shoot 'em a question and bam! They're right there with an answer. No waitin' around for days on end. That's what I call service.
And let's not forget about their delivery game. They're always right on time, no delays or nothin'. I mean, what more could ya ask for? It's like they've got a secret time-travelin' machine or somethin'. It's pretty darn impressive, I gotta say.
But here's the real kicker, folks. These guys have a knack for findin' parts that I can't find anywhere else. I'm talkin' aviation-related adhesives and compounds, the real nitty-gritty stuff. I've searched high and low, but it's like they've got some secret stash or somethin'. They're like the Indiana Jones of aviation parts, always uncoverin' hidden treasures.
All in all, it's been a pleasure workin' with Aerobase over the years. They've never let me down, and that's sayin' somethin'. So if you're in need of some top-quality parts and a team that knows how to get things done, look no further. Aerobase Group is where it's at, my friend. Trust me, you won't be disappointed.
Review: AeroBase Group - Reliable Service for Aircraft Parts, with Occasional Shortcomings
AeroBase Group asked me to share my thoughts on their service, so here's my take. I'm in the US military, and it's my duty to keep multiple aircraft in top shape. Sometimes, when the DLA (Defense Logistics Agency) takes forever to get the parts or materials I need, I turn to AeroBase to meet my requirements. Most of the time, they deliver on my requests. However, every now and then, they can't manage to obtain the specific items I'm looking for. But hey, my sales representative always apologizes for the inconvenience. As long as they continue to outshine the competition, I'll stick with them.
AeroBase Group: Your One-Stop Shop for Aircraft Parts, Military Gear, and More!
AeroBase Group, y'all, is like this super cool place where you can get all kinds of airplane parts, military stuff, ground support equipment, and even maritime parts. They've got the real deal, like OEM and Government Excess Surplus, and they even have PMA Parts. So basically, they've got everything you need to keep your flying machines and military gear in tip-top shape.
Now, let's talk about their website. It's pretty straightforward, y'know? They've got this web form thingy where you can get all the support you need. And the best part is, there are no annoying popups to ruin your browsing experience. Ain't that great?
But wait, there's more! I did some research, y'all, and guess what? This site is totally safe and clean from any nasty malware. Norton Safe Web and AVG, those big shots in the cybersecurity world, found no issues with this site. And if that ain't enough, Sucuri SiteCheck said it's "Verified Clean, Not Blacklisted." So you can trust that this site won't mess with your computer or steal your personal info.
And just to be extra sure, I checked with Google Malware Diagnostic Tool, and guess what it said? This site is safe, y'all! So you can browse without worryin' 'bout any sneaky malware tryin' to ruin your day.
Now, I gotta mention that the ratings and stats I'm talkin' 'bout were accurate at the time of this review. Things might change, y'know? So always double-check before you go all crazy and start buyin' stuff.
Overall, AeroBase Group is the real deal, y'all. They've got a wide range of aircraft parts, military goodies, ground support equipment, and maritime stuff. Their website is clean and safe, and they've got all the certifications to prove it. So if you're in need of some top-notch parts for your flying machines or military gear, give AeroBase Group a try. You won't be disappointed, I promise!
AeroBase Group: The Go-To Place for Quality Airplane Parts and Exceptional Customer Service
My old man, he's always tinkering with them little planes down at the airfield. You know, them ones they use for watering the fields and whatnot. Well, he got himself so dang busy that he had to rope me in to help him find some parts for one of them planes. Now, I ain't no expert in this kinda stuff, so I was clueless about what to get and where to get it from. So, I hopped on the good ol' internet and stumbled upon this here website, AeroBase Group.
Let me tell ya, this place had everything I needed and then some! I reckon I hit the jackpot. But, being the greenhorn that I am, I had to reach out to their customer support to figure out how to place an order. And let me tell ya, them folks were mighty friendly and helpful. They explained the whole shebang to me in a polite manner, no fuss or bother.
And guess what? Them parts arrived at my doorstep faster than a jackrabbit on a hot summer day! I couldn't believe it. My old man was mighty pleased with the quality of them parts too. He said they were just what he needed to get them planes up and running again.
All in all, I gotta say, AeroBase Group saved the day for me and my old man. If you're in need of some airplane parts, especially for them small irrigation planes, I reckon you won't find a better place than this. They got the goods and the customer service to back it up. So go on, give 'em a try. You won't be disappointed, I guarantee ya.
Exceptional Service and Speed: Toni Feliciano at Aerobase is the Go-To Person for USCG Ship Parts!
I started buying parts for old retired USCG ships back in April, and boy was I lucky to have Toni Feliciano as my go-to person for quotes from Aerobase. Let me tell you, I've received about 25 quotes so far, and I've placed around 8 to 10 orders with Toni. That's how much I trust and rely on her!
Let me just say, requesting quotes has become a regular thing for me since April. But you know what? There's no one else I'd rather work with than Toni. She's like a ray of sunshine in my day, always brightening it up with her amazing response time. I mean, seriously, her speed is off the charts!
But it's not just about the speed, folks. Toni goes above and beyond to keep me in the loop with any requests I have. She's like my guiding light, leading me through the whole process of ordering and paying for the parts. And let me tell you, she makes sure we get those parts in the most efficient and expeditious manner possible. Can't ask for more than that, right?
So, if you're in the market for parts for old retired USCG ships, let me tell you, Aerobase is the place to go. And make sure you ask for Toni Feliciano. Trust me, you won't regret it. She's the real deal, folks!
Aerobase Group: The Real Deal for Rare Aviation Parts and Exceptional Service
I work for United Airlines Maintenance Dept in Houston, Texas, and I was lookin' for this real rare coupling thingy for one of our fancy air-planes. So, I just Googled the part number I needed, and guess what? Aerobase Group popped up right in front of my eyes! I was like, "Whoa, this might be it!" So, I sent 'em a request through their website, and you won't believe it, but on the same day, I got a response! Can you imagine that? And guess who it was from? It was from this cool cat named Toni Feliciano, one of the reps from Aerobase Group. She was all like, "Hey, I'm here to help ya out!" I was like, "Wow, this is awesome!"
So, we started chattin' back and forth through emails, and let me tell ya, Toni was a real pro. She knew her stuff, man! She had all the knowledge about what I needed and she gave me all the help I needed, including gettin' my hands on that precious part we were lookin' for. I gotta give a shoutout to Toni for bein' there, man. Thanks to her, United Airlines will definitely be doin' some more business with Aerobase Group in the future. They got our back, ya know?
So, if you're lookin' for some rare aviation parts, I highly recommend checkin' out Aerobase Group. They got the goods, and they got the people who know what they're talkin' about. Trust me, you won't be disappointed. Toni and the whole crew at Aerobase Group are the real deal. They'll hook you up, my friend. So, go ahead and give 'em a try. You won't regret it!
Unsatisfactory Experience with Aerobase Group: Misconduct, Dishonesty, and Poor Customer Service
Aerobase Group reached out to me via an RFQ process regarding a part that they claimed was in stock. They assured me that the part had a "fresh tag," meaning it had been recently certified. They requested that I wire the funds and informed me that the lead time would be 7-10 days. Shortly after purchasing the part, I received a message from Starleigh, who informed me that the tag on the part was actually from 2004. She explained that in order to obtain an updated tag, the part needed to be sent to a shop in Canada. Naturally, I inquired about the duration of this process, but unfortunately, Starleigh never got back to me.
Feeling frustrated, I decided to reach out to Corey, her manager, 11 business days after placing the order. To my dismay, Corey revealed that the part had not been assembled and therefore, Aerobase could not fulfill the sale. This revelation came a whopping 11 business days after I had made the initial purchase. Keep in mind that during this time, I had already informed our end buyer that the product was being recertified, based on the information initially provided to us. I explained to Corey the urgency of the situation, as our end buyer was waiting with an AOG (Aircraft on Ground) situation. However, Corey informed me that he was unable to locate the part. We managed to find the part in Canada, but at a higher cost. Despite the clear errors made by both the office and warehouse workers at Aerobase, they were unwilling to bear the financial burden of their mistakes.
In an attempt to escalate the matter, we requested to speak with a manager. Unfortunately, all we received was a voicemail stating that a refund check had been issued. It is worth noting that no offer was made to refund the wire transfer fee or to wire the funds back to us, which is how they had initially received payment. Who knows when the refund check will actually arrive?
Based on my experience, I cannot recommend Aerobase. I intend to file complaints with the Better Business Bureau (BBB) and other relevant organizations to ensure that potential customers are aware of their gross misconduct, dishonesty, and their refusal to provide satisfactory customer service. It is clear to me that they are 100% at fault in this situation.
AeroBase Group Complaints 3
Excellent Service and Quick Delivery: Toni Feliciano at AeroBase Group Saved the Day!
I gotta tell ya, I had this real good experience workin' with Toni Feliciano from AeroBase Group. So, I was lookin' for this part for my Accutemp, right? And let me tell ya, Toni not only found that part for me, but she got it to my school real quick! I mean, talk about excellent service, am I right?
Now, I gotta admit, I was a bit worried at first 'cause I couldn't find this part anywhere. But then, I stumbled upon AeroBase Group and decided to give 'em a shot. And boy, am I glad I did! Toni really came through for me.
She not only located that much-needed part, but she made sure it got to my school in no time. And let me tell ya, time was of the essence 'cause we needed that part real quick. But thanks to Toni and AeroBase Group, we were able to fix up our Accutemp in a jiffy.
I gotta give props where props are due, and Toni really deserves 'em. She was super helpful and made the whole process a breeze. I mean, who doesn't love it when things go smoothly, right?
So, if you're lookin' for some top-notch service and someone who can find those hard-to-get parts, I highly recommend reachin' out to Toni Feliciano at AeroBase Group. Trust me, you won't be disappointed. They really know their stuff and they'll make sure you get what you need, when you need it.
All in all, I couldn't be happier with my experience. Toni and AeroBase Group saved the day for me and my Accutemp. So, if you're in a bind and need some help with parts, give 'em a call. You won't regret it!
Fraudulent Parts and Lack of Response: AeroBase Group's Terrible Business Practices
AeroBase Group (aerobasegroup.com) is a really terrible company to do business with, I gotta say. They provide these parts and documentation that are just straight-up fraudulent, you know? It's like they don't even care about giving you the real deal. And when we tried to reach out to them to work things out, they didn't even bother responding. Can you believe that? So now, we're taking this matter to the legal authorities and the Department of Defense (DOD). We're not gonna let them get away with this nonsense.
Disappointing Customer Service: AeroBase Group Refuses Returns
So, let me tell you about AeroBase Group, this company I recently dealt with. Now, here's the thing, when you order parts from them, they straight up refuse to accept any returns. Can you believe that? I mean, what kind of customer service is that? If you happen to have an issue with your order, tough luck my friend, you're on your own. They won't lift a finger to help you out, except for saying a measly "sorry". It's really disappointing, you know? Like, what if you accidentally ordered the wrong thing? They don't care one bit. It's just downright shameful, if you ask me.
Is AeroBase Group Legit?
AeroBase Group earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
AeroBase Group has received 7 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of AeroBase Group's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Aerobasegroup.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Aerobasegroup.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for AeroBase Group have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
However ComplaintsBoard has detected that:
- Aerobasegroup.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The aerobasegroup.com may offer a niche product or service that is only of interest to a smaller audience.
About AeroBase Group
One of the key strengths of AeroBase Group is its extensive product portfolio. The company offers a comprehensive selection of aviation parts, components, and equipment, catering to the diverse needs of its customers. Whether it is aircraft engines, avionics, landing gear, or other critical components, AeroBase Group ensures that it delivers top-notch products that meet the highest industry standards.
Moreover, AeroBase Group's commitment to quality is evident in its rigorous quality control processes. The company adheres to strict quality assurance procedures, ensuring that all products undergo thorough inspections and testing before they are made available to customers. This meticulous attention to detail guarantees that customers receive products that are reliable, durable, and safe to use.
In addition to its exceptional product range, AeroBase Group also offers a range of value-added services. The company provides comprehensive repair and overhaul services, ensuring that customers can rely on AeroBase Group for all their maintenance needs. With a team of highly skilled technicians and engineers, AeroBase Group is capable of handling complex repairs and overhauls, ensuring that customers' aircraft are in optimal condition.
Furthermore, AeroBase Group prides itself on its exceptional customer service. The company understands the importance of building strong relationships with its customers and goes above and beyond to meet their needs. Whether it is providing prompt and efficient communication, offering personalized solutions, or ensuring timely delivery, AeroBase Group strives to exceed customer expectations at every step.
AeroBase Group's commitment to excellence extends beyond its products and services. The company also places a strong emphasis on sustainability and environmental responsibility. It actively seeks ways to minimize its environmental impact, implementing eco-friendly practices and promoting sustainable aviation solutions.
In conclusion, AeroBase Group is a highly reputable and reliable company that offers a comprehensive range of aviation products and services. With its exceptional quality, rigorous quality control processes, value-added services, and commitment to customer satisfaction, AeroBase Group stands out as a trusted partner in the aviation industry.
Overview of AeroBase Group complaint handling
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AeroBase Group Contacts
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AeroBase Group phone numbers+1 (321) 802-5889+1 (321) 802-5889Click up if you have successfully reached AeroBase Group by calling +1 (321) 802-5889 phone number 0 0 users reported that they have successfully reached AeroBase Group by calling +1 (321) 802-5889 phone number Click down if you have unsuccessfully reached AeroBase Group by calling +1 (321) 802-5889 phone number 0 0 users reported that they have UNsuccessfully reached AeroBase Group by calling +1 (321) 802-5889 phone number
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AeroBase Group emailscontact@aerobasegroup.com99%Confidence score: 99%Support
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AeroBase Group social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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