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Affordablewater.us Customer Service Phone, Email, Contacts

Affordablewater.us
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2.3 3 Complaints
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Affordablewater.us Complaints 3

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J
1:02 am EDT

Affordablewater.us advertised photo of a part is not what they ship

I wanted an autotrol 255/760 valve assembly etal (1205R). Their website picture depicted all I expected but there were options for additional parts, a lid being one of them. Confused I called for clarification and was told I did not need a second lid or the other optional parts. When the valve arrived, it was missing the cover/lid. I called 877-848-2532 and was told to email sales which I did. I explained my situation in the email and their reply accused me of not understanding their site. I explained I ordered what their sales person recommended and there was no explanation why they did not send the part as pictured on their website. To say I am disappointed is an understatement. They advertise a complete device (supported with their own pictures) and ship a partial one. They refuse to accept responsibility for their deceptive salesmanship which even confused their own sales team. Shop elsewhere and avoid this bait and switch company.

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OhioDan
US
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Aug 18, 2023 8:59 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

A compliant over a lid?

D
D
DanTheWaterMan55
US
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Oct 01, 2019 6:10 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

This guy did not understand that the lid was optional from the drop down menu. Nothing deception about that.

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M
10:09 pm EST
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I purchased a reverse osmosis unit from affordablewater.us in November of 2012. The purchase has been a disaster and I suggest anyone researching a web based company look elsewhere. Their customer service department is non-exisitent. In fact, they will not take tech support calls; all correspondences must be made through email. This makes trouble shooting...

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K
7:45 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
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This review was chosen algorithmically as the most valued customer feedback.

So. Being that I live in a house with fairly hard water, but having grown up in a house that had soft water, I budgeted in the purchase of a water softener for my house this year. I did some pretty good research, looking around for a good company, with good pricing, to purchase from. After some debating, I decided to go with affordablewater.us, due in large...

Read full review of Affordablewater.us and 10 comments

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Overview of Affordablewater.us complaint handling

Affordablewater.us reviews first appeared on Complaints Board on Mar 26, 2011. The latest review advertised photo of a part is not what they ship was posted on Jun 6, 2019. The latest complaint poor quality of service was resolved on Mar 26, 2011. Affordablewater.us has an average consumer rating of 2 stars from 3 reviews. Affordablewater.us has resolved 1 complaints.
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  1. Affordablewater.us Contacts

  2. Affordablewater.us phone numbers
    877-848-2532
    877-848-2532
    Click up if you have successfully reached Affordablewater.us by calling 877-848-2532 phone number 1 1 users reported that they have successfully reached Affordablewater.us by calling 877-848-2532 phone number Click down if you have unsuccessfully reached Affordablewater.us by calling 877-848-2532 phone number 0 0 users reported that they have UNsuccessfully reached Affordablewater.us by calling 877-848-2532 phone number
  3. Affordablewater.us address
    PO Box 546, Dayton, Ohio, 45449, United States
  4. Affordablewater.us social media
  5. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
  6. View all Affordablewater.us contacts
Affordablewater.us Category
Affordablewater.us is ranked 258 among 369 companies in the Appliances category

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