Air Wick
Reviews and Complaints

Good day

Trust this finds you well.

Our company does our staff shopping monthly, whereby our company owner buys in bulk of these air wick air freshners. We came a across that the 280ml bottle does not spray at all, it was shaked for a while yet no air freshner is released, it sounds like it is just bottling inside (bubble sound) with no smell releasing. This is not the first encounter with air wick air freshner, the previous bottle used was just leaking when one sprays, we did not bother to complain, but now its the second encounter and its just not acceptable. We would like to know what will be done with these damaged bottles. So basically the spray cap is damaged.

Your response hereto shall be appreciated.

Regards
Nadine stynder

I have used various airwick products for many years with no complaints, until now. Since the company have changed the aerosol spray design, the spray is virtually non-existent. I too have changed batteries, even bought new units/refills but all are the same. There is just no projection of the spray more a trickle, hence i'm wasting my money as my bathrooms never have the aroma of the purchased scent. Very disappointed and out of pocket. I'm currently toying with the idea of changing to another companies product if this problem isn't rectified soon.

I have been given an air wick old electric diffuser with adjustable fan. I have pictures of it & of the model number & what it looks like. I just wondered if you can let me know where I can buy the bottles of oil with the wick in it please. I have searched your website but cannot find this product. Please let me know. Thank you. My email address is: [protected]@gmail.com. I look forward to hearing from you
Kind regards

Lynn shepherd

I have always bought air wick products and been more than happy with my products. But I have just purchased two air wick freshmatic machines and refills and both do not work. They go through the motion of wanting to spray but do not seem they have the pressure. I have changed the batteries in case provided ones were run down but to no avail. I am very disappoint with this product of late.

I had air wicks plug in in 4 place in my house and don't know if it was the heat or the oils. But it made the paint on my cabinet door melt and it made the paint under my cabinet bubble up. I need someone to contact me asap.. All this stuff has to be repainted. I'm really upset. If it was the heat it could have burnt my house down and if it's the oil. What have I been inhaling.

Hi I bought airwick life scents spray from home bargains and used it as I always have I woke up this morning and I couldn't belive it. It had all leaked and all the paint as come off my window ledge. I have take pictures and enclosed them. I will now have to scrape all the paint off my window ledge and repaint it all. Not pleased. And i've been buying this product for years never any problems at all.
Nicola

Good afternoon

Considering they are £7 which is not cheap I am very unhappy with the air wick freshners sticks, I have been buying them for over 1 year and have always been happy apart from the last 4 I have brought, the smell last for 2 days only and the smell isnt as strong. Very disapointed as I ststed these are not cheap to buy. Im not sure what you can offer me in this situation

Hi iam from canada and I do hate spending that kind of money on these as the do start to leak in the unit and stains were it is sitting and where I have it hanging its not fair that they dont even last the 30 day as I just bought moms baking at walmart here in edmonton alberta on jan 15 2018 and it is leaking and all most gone please fix this and I do love that smell and your apple crisp and cinnabon thank you

I purchased this product with a diffuser which on the second day of using it the diffuser fell out of the wall socket and when it hit the ground the diffuser and the scented oil bulb detached from one another my one year old grabbed up the scented oil bulb and oil was pouring all over him I immediately took it away from him and when I did the oil also got all over me too so I sat the oil bulb down on the counter and grabed my son and rushed him to the sink to wash off the oil and the oil was already burning and itching our skin and the more it itched and burned the more my one-year-old screamed and tried to rub and scratch and the more I washed it the more it burned us and spread across our skin even after I washed, it was still on our skin my baby boy got it in his eyes by touching his face we have red welts and chemical burns on our arms hands and face I cannot believe how fast the oil started burning us and how hard it was to get off of us I had to wash us six times and it still burns and itches and I had to rinse my one year olds eyes out this was horrifying and traumatic I never thought anything like that would happen from scented oils... I have taken pictures of the burns and I will be alerting and sharing this experience and the pictures with everyone to let them I know the dangers of this product my sons eye lids have chemical burns on them from a product that touched him for only a few seconds this is dangerous and it could be so much worse had I not gotten it off as soon as I did; my son and I need to see a dermatologist and a eye doctor

Im truly disappointed with the lavender candle I purchased on 8/12/17. When lit the candle withnin seconds the candle wax cracked and turnt to liquid spitting flames and sizzling. The flames began to spit rapidly which was highly dangerous and could of caused my furniture to catch fire. This was a high risk to my self and children, the outcome could of been a lot worse if I didn't act on immediately. I would greatly appreciate a response to my concern with in the next 24hours.
Regards
Gemma smith

[protected]@hotmail.com

I used the freshmatic ultra automatic sprays, on 2 different occasions the can inside has started to leak the oil out of it and stain various locations within my home. This is crazy. Those refills cost about $5 each and for them to leak halfway through. I don't think I even got a full 30 days worth of scent. I have used these for about five years, maybe even six and this is the second time this has happened within the last month.

Air wick plugin in memory care where my father is. My 3rd day exposure. The first 2 days I had a sore throat, exposed 2 hours. The smell is very potent. Today
I removed it and told staff because I had sore throat, headache, short of breath, dizzy. I told the medication aid, or nurse, what I was experiencing; and other people posted symptoms on the web.
The residents are not able to voice for themselves.
I reported to texas poison control.
I am told to go to er.
I left and am having to consider, because i'm not working, caring for my dad.
The product needs removed from the facility, as well as from stores.

Plugin was removed and placed on table in order to move furniture. Plugin leaked on table, and ate away at the finish. Brand new table has been ruined. When I contacted air wick, parent company reckitt benckiser, they told me that leaking was normal when the plugin is removed. They stated that the cap that comes with the plug-in must always be placed on the minute that the item is removed because the warmth of the plug-in will guarantee that it will leak. Reading other comments, seems that this type of thing happens all the time.

www.Airwick.com has changed its website and no longer can find the summers delights essential oil, there's a "scented" oil only. On my other computer which unfortunately is down now (determined to get it up and running now) I saved to my favorites the ingredients lists (all health hazard chemicals) which I was able to get on the airwick website. Seems now about 2 weeks later the site is changed and i'm not able to get the safety sheet anymore. I haven't found any recall information. Since i'm sick again, seeing doctor and will have him update his notes on my very high suspicion that this product is causing my reoccurring illness

This item needs to be recalled! I hate 2 of these to burn - within an hours I required medical attention for burns to my face.

I set these off to burn and when I heard a funny busy, both of these candles were on fire! Thankfully just in the containers they were in! I blew hear out (automatic reaction) when the wax or whatever it was splashed back into my face. Leaving me to need to attend the hospital!

What if I hadn't noticed, what if my child or pet had been walking past?

Exploded oils dripped down on two separate areas of baseboards where plugged in removing the paint expect to be hundreds of dollars of damage. I have pictures I would like to send to confirm the damage. Estimate of repair $400- 500 dollars to have replaced, luckily spared the new floor and carpet we just had installed and was noticed and cleaned up before more damage was done.

We were at a hotel in madrid, spain for 4 nights in june. They were using airwick air-fresheners plugged into the electric outlet all over the place, two in our room. We started having runny nose, dry throat, dry cough problems. On the last night we finally narrowed down the problem to the air-freshener and plugged them out, had some relief on the last night but even after leaving the hotel we are still suffering from dry cough problems. Neither I nor my wife ever had asthma or suffered from allergens. This thing is a killer and I have seen it being sold all over madrid. This product should be banned.

Had unplugged liquid air freshener and set on top of dryer on a towel, not realizing some liquid had leaked out. Came back to a strong fragrance in garage then realizing the damage from the liquid. Top of dryer paint has melted and bubbled off where it leaked. Was unaware of the damage the liquid can cause! Any assistance to help fix/and resolve this damage.

I purchased 2of the airwick dispensers from walmart put one above my living room an one in my dining room ontop of a curio cabinet. After 5months my carpet is buckling an rippling only underneath the mist. Im so upset because I loves the plugins but thought these are so much nicer an they ruined my carpet in 2 places and its quite noticable. You should really think of pulling these off the shelves! I will be posting with other people whom are having the same issues as I am. And the air freahner has ruined their carpets as well. Feel free to contact me [protected]@gmail.com

I am dismayed to report that the spray from my battery operated air wick dispenser has damaged my brand new carpet... According to my carpet company. The carpet stretched in a circle just under where the dispenser sprays. The carpet people came out to restretch the carpet and when they turned the carpet back there is a perfect circle where the backing of the carpet is breaking down after just 6 months. Has this happened to anyone else?