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Airgas USA
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Airgas USA Complaints 3

ComplaintsBoard
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9:26 pm EST

Airgas USA compensate the leaked gas

new service was requested and deliver the 250-gal tank on 12/7/2023.

12/9/2023 gas was delivered on 1522 w elm rd. Radcliff Ky, amount of 185.1 gal

and gas was empty by 1/12/2024, call-in for refiled.

refiled on 1/23/2024, 200.4 gal and next day I realized gas smell around the gas valve. sprayed the water and detergent mixed, it was leaking in the valve. I call in for emergency work order, and technician. show up but he wasn't able to fix the leak because he didn't have valve to replace with, technician came back and next day to replace the valve. I am asking the compensation of the leak gas during the first filed on 12/9/2023 to 1/23 2024.

I didn't have gas to heat the house over 10 days.

Claimed loss: 45% lost gas

Desired outcome: please credit the amount of gas was leaked

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7:48 pm EDT
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Airgas USA CO2

We have been with this company for many years but in this last year, they constantly lose the bank account information, for which they cannot process the payment, we are a company with multiple locations and this has happened to us in at least 3 of them and The problem is not losing the account, the problem is when they let you know that they lost the account, they call you and let you know in a very rude way that you owe and have to pay no matter what the situation, like it's our fault but it's your responsibility to pay, only at the aiken location it happened to us at least 3 times this year… MI RANCHO mexican restaurant, anyway I already canceled all the accounts but I think it is important that someone in this company take the time to fix the problems, so that do not lose more clients

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Airgas USA We got CO2 tanks from Airgas for our event on July 9, 2022

We got CO2 tanks from Airgas for our event on July 9, 2022. We needed them for 3 days, but they charged us for 12 days. It was hard to find someone to fix it, but they finally did on December 14, 2022. We also got tanks for another event on August 30, 2022. We said we'd return them on a certain day, but Airgas never came to get them. They charged us for 93 days, but we settled it on December 14, 2022. Then they sent us another bill for 20 more days in January. I said it was wrong, but they still say we owe it. It's not right to charge for 113 days when we only needed them for 3 days.

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Is Airgas USA Legit?

Airgas USA earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Airgas USA to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Airgas USA is known for their high standards and safety. If you're thinking about dealing with Airgas USA, it's wise to check how they handle complaints.

We found clear and detailed contact information for Airgas USA. The company provides a physical address, 3 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Airgas.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Airgas.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Airgas USA and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Airgas.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Be aware that Airgas USA's website appears to be selling firearms. While it's important to exercise your Second Amendment rights, it's equally important to ensure that you are doing so safely and responsibly.
  • We conducted a search on social media and found several negative reviews related to Airgas USA. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

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About Airgas USA

Screenshot Airgas USA
Airgas USA is a leading supplier of industrial, medical, and specialty gases in the United States. With over 18,000 employees and more than 1,100 locations across the country, Airgas is committed to providing its customers with the highest quality products and services.

The company was founded in 1982 and has since grown to become one of the largest distributors of industrial gases in the world. Airgas offers a wide range of products, including oxygen, nitrogen, argon, helium, and carbon dioxide, as well as specialty gases such as acetylene, hydrogen, and propane.

In addition to its gas products, Airgas also provides a variety of related services, including equipment rental, repair, and maintenance, as well as safety training and consulting. The company's extensive network of distribution centers and fleet of delivery trucks ensures that customers receive their orders quickly and efficiently.

Airgas is committed to sustainability and has implemented a number of initiatives to reduce its environmental impact. These include investing in renewable energy, reducing waste and emissions, and promoting energy efficiency throughout its operations.

Overall, Airgas USA is a trusted and reliable supplier of industrial, medical, and specialty gases, with a strong commitment to customer service, quality, and sustainability.

Overview of Airgas USA complaint handling

Airgas USA reviews first appeared on Complaints Board on Jun 12, 2023. The latest review compensate the leaked gas was posted on Feb 19, 2024. Airgas USA has an average consumer rating of 1 stars from 3 reviews. Airgas USA has resolved 0 complaints.
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  1. Airgas USA Contacts

  2. Airgas USA phone numbers
    +1 (808) 692-0400
    +1 (808) 692-0400
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    +1 (205) 459-4401
    +1 (205) 459-4401
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    Buyer
    +1 (585) 944-3979
    +1 (585) 944-3979
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    Manager
    More phone numbers
  3. Airgas USA address
    1008 Opule St, Kapolei, Hawaii, 96707-1861, United States
  4. Airgas USA social media
  5. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

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