Test Equipment Depot’s earns a 2.3-star rating from 20 reviews, showing that the majority of customers are somewhat dissatisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Top-Notch Customer Service at Test Equipment Depot: A Review
So, I was like, totally unsure about which test equipment to buy, you know? I mean, there were a few different options and I just couldn't decide. But then I called up Test Equipment Depot and talked to someone on the phone. And let me tell you, they were super helpful! They asked me some questions about what I needed the equipment for and then recommended the perfect products for me. And get this, they didn't try to push me into buying the more expensive stuff! They just gave me all the options and let me make the decision. I gotta say, their customer service is top-notch. I feel totally confident buying from them.
Fast and Accurate Order, But Overpriced Shipping
Got my stuff from Test Equipment Depot pretty quick and everything was there like it was supposed to be. They said they were gonna send it through FDX GND but it came in the mail instead. They charged me $13.66 for shipping but the package was barely heavy at all. I've had cheaper mail that was way heavier. I appreciate how fast and on point they were with my order but the shipping cost was way too much.
Trustworthy Seller with Genuine Products: Test Equipment Depot Review
I gotta say, Test Equipment Depot is the real deal. They don't mess around with false advertising like some other sellers out there (you know who I'm talking about, that one auction site that shall remain nameless). I've had some bad experiences in the past with those other guys, but Test Equipment Depot always comes through for me.
When I got ripped off by that other site, I knew I had to turn to Test Equipment Depot for the product I needed. And let me tell you, they did not disappoint. My order was shipped out super fast, and when it arrived, I was happy to see that it was a genuine Fluke product, just like they promised.
I really appreciate that Test Equipment Depot is a trustworthy seller that I can rely on. It's always a pleasure doing business with them, and I know that I'm getting exactly what I paid for. If you're looking for high-quality test equipment and a seller you can trust, look no further than Test Equipment Depot.
Test Equipment Depot Review: Frustrating Checkout Process and Shipping Options
I recently had an experience with Test Equipment Depot, and I have to say, it was a bit frustrating. I was looking to purchase a small $2 tip, but when I went to check out, the only shipping option available was UPS for a whopping $10. That seemed a bit outrageous to me, especially for such a small item.
As I was going through the checkout process, I noticed that there was a question asking if I could accept USPS shipments. I was more than happy to accept USPS, as it would have been a much more affordable option. However, there was no way for me to select that option anywhere on the page.
Feeling a bit frustrated, I decided to contact Test Equipment Depot to see if there was anything they could do to help me out. Unfortunately, when I went to their contact page, I was met with over a dozen fields that I had to fill out before I could even send my message. It felt like a bit of a mess, especially for such a small purchase.
Overall, I think Test Equipment Depot has some great products, but their checkout process and shipping options could use a bit of work. If they could make it easier for customers to select more affordable shipping options and streamline their contact process, I think they would be a much more user-friendly company.
Efficient Shipping and Low Prices from Test Equipment Depot
I got this thing from Test Equipment Depot on Friday, October 16th, in the late afternoon. It came in a real good package on Wednesday, October 21st. The box from the maker was in real good shape. They had one of the lowest prices I found, and they packed it up real good and shipped it real fast. What more could you want? I've bought from them nine times now, and every time it went real smooth. The only thing I don't like is that when they don't have something in stock, their web site don't always say so.
Excellent Service and Quality Products: My Review of Test Equipment Depot
I recently stumbled upon Test Equipment Depot (testequipmentdepot.com) and I have to say, I am thoroughly impressed with their service. As someone who works in the electronics industry, having reliable and accurate testing equipment is crucial. Test Equipment Depot has a wide range of products to choose from, and their prices are very reasonable compared to other retailers.
I ordered a multimeter and a signal generator from them and the shipping was very fast. I received my order within a week of placing it, which was great because I needed the equipment for a project I was working on. The products themselves are of high quality and have been working perfectly since I received them.
One thing I really appreciated about Test Equipment Depot is their customer service. I had a question about one of the products I ordered and I was able to speak with a representative over the phone who was very helpful and knowledgeable. It's refreshing to have a company that actually cares about their customers and is willing to go above and beyond to ensure their satisfaction.
Overall, I highly recommend Test Equipment Depot for anyone in need of testing equipment. They have a great selection, reasonable prices, fast shipping, and excellent customer service. Don't waste your time and money with other retailers, go with Test Equipment Depot and you won't be disappointed!
Review: Weller Soldering Gun from Test Equipment Depot - My New Go-To for Every Application
I gotta say, I'm a big fan of Test Equipment Depot. I recently picked up a couple of Weller soldering guns from them, and I couldn't be happier with my purchase. I've got a few different soldering guns and irons/stations in my collection, but this little orange wonder (the model 9400PKS) is quickly becoming my go-to for just about every application.
Now, I know some folks might prefer a lower wattage iron for working on p/c boards, but for everything else, this 140/100 watt fast heating beauty is where it's at. It's lightweight and small, which makes it easy to handle and maneuver, and it heats up super fast, so I can get to work right away.
In fact, I love this soldering gun so much that I bought two more from Test Equipment Depot, along with some spare tips, just in case anything ever happens to my original. I don't think I could handle being without it!
One thing I've noticed since using this gun is that the bigger guns I used to use seem clunky and awkward by comparison. They're unnecessarily large and heavy, and they just don't have the same precision and control that this little guy does.
As for Test Equipment Depot, I have nothing but good things to say about them. They had the best price I could find on these soldering guns, and my order arrived quickly and well packed. I'll definitely be shopping with them again in the future!
Test Equipment Depot Review: A Reliable Supplier for Your Testing Needs - Saved Me Frustration!
especially considering the amount of frustration it saved me.
I found Test Equipment Depot (testequipmentdepot.com) while searching for the Pro300 and was pleasantly surprised by their selection of test equipment. They have a wide variety of products for different industries and applications, and their prices are competitive. I also appreciated the fact that they offer free shipping on orders over $99, which is a great deal for larger purchases.
The website itself is easy to navigate and has a clean, professional look. I was able to find what I was looking for quickly and easily, and the checkout process was straightforward. I received my order within a few days and everything was in good condition.
Overall, I had a positive experience with Test Equipment Depot and would recommend them to others in need of test equipment. It's always a relief to find a reliable supplier, especially when you're dealing with complex systems like irrigation or electronics. I'm glad I stumbled upon their website and will definitely keep them in mind for future purchases.
Mixed Experience with Test Equipment Depot: Inconvenient Shipping Instructions and Inconsistent Customer Service
I recently made two orders from Test Equipment Depot and had a bit of a mixed experience. The first order required a signature upon delivery, which is understandable for security reasons. However, I was surprised to find out that the company did not allow customers to change FedEx shipping instructions. This was a bit inconvenient for me, as I needed the package to be rerouted to a FedEx site. I had to contact the company and request the change, which was a bit of a hassle. The person I spoke to said she would take care of it and email me confirmation, but the change had not happened by the end of the day before the package was due to arrive. I had to call again and speak to another representative, who assured me that the change would occur. This second representative seemed more helpful and genuinely concerned about my needs.
The second order went more smoothly, but I still had a minor issue. When I received a notification from FedEx that the package was in transit, I called Test Equipment Depot to confirm that it would not require a signature. The person who answered confirmed that it didn't, but she was a bit brusque and seemed annoyed by my question.
Overall, I would say that my experience with Test Equipment Depot was mixed. While the company has some good products and reasonable prices, their customer service could use some improvement. It would be nice if they allowed customers to change shipping instructions more easily, and if their representatives were consistently friendly and helpful. However, I did appreciate that the second representative I spoke to seemed genuinely concerned about my needs.
Mixed Experience with Test Equipment Depot: Shipping and Return Policy Concerns
I recently received an item from Test Equipment Depot and it arrived within the usual shipping time of around 7 days. No issues there. However, I did notice that the item, which was sold as new on sale, had a defect. I reached out to the company via email to request a pre-paid RMA label almost two days ago, but I have yet to receive a response. Upon reading the return policy, I discovered that the policy requires the buyer to initiate the RMA process within 5 days of the shipping date. This doesn't leave much time to evaluate the item purchased from Test Equipment Depot, which is a bit concerning.
Another thing that I found unusual about this store's website is that they don't automatically report shipping, ETA, or tracking numbers to the buyer. Instead, the buyer has to send an email requesting this information. This makes it difficult to know if the item is in good condition when it takes 7 days to be delivered. Additionally, I couldn't find my own account number on the website, which was a bit frustrating.
However, to be fair, this is the first time I've received a defective item from Test Equipment Depot. Despite the issues I've encountered, I'm willing to give them another chance in the future.
Test Equipment Depot Complaints 10
Delayed Delivery of Shop Vac from Test Equipment Depot - Review
Ordered a shop vac from Test Equipment Depot and it's been a hot minute since I placed the order, but still no sign of it. Gotta say, it's making it pretty tough to give this company a fair shake when I haven't even gotten my hands on the product yet. Hoping it arrives soon so I can finally put it to the test and see if it lives up to the hype. Fingers crossed that it's worth the wait!
Disappointing Experience with Test Equipment Depot: Late Delivery and Poor Customer Service
I bought something from Test Equipment Depot and paid extra for it to come the next day. But it didn't come until three days later. I was pretty mad about it. When I called to complain, the lady on the phone was really mean to me. She wouldn't give me my money back or anything. It was a really bad experience.
Test Equipment Depot Review: Quality Products, but Delivery Hassle
So, I recently ordered a tester from Test Equipment Depot and boy was I excited to receive it! However, I didn't know that I would have to take off a day of work just to sign for the UPS delivery. I mean, come on, some of us have jobs and can't just wait around for a truck all day!
But, once I finally got my hands on the tester, I was pretty happy with it. It did cost me a pretty penny, but I guess you get what you pay for, right? The quality seems good and it seems like it will last me a while.
Overall, I would recommend Test Equipment Depot if you're in the market for some testing equipment. Just be prepared to take off work to sign for the delivery and be ready to spend some money. But hey, if you want quality, you gotta pay for it!
Is Test Equipment Depot Legit?
Test Equipment Depot earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Test Equipment Depot has received 7 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
A long registered date for testequipmentdepot.com can be seen as a positive aspect for Test Equipment Depot as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Test Equipment Depot's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Testequipmentdepot.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Testequipmentdepot.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Test Equipment Depot and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Testequipmentdepot.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While Test Equipment Depot has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- A website associated with Test Equipment Depot has been reported to be selling weapons online. It is important to ensure that the website and seller are legitimate, and to abide by the laws and regulations of your country regarding the purchase of weapons.
- We conducted a search on social media and found several negative reviews related to Test Equipment Depot. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Disappointing Experience: Dead Battery in Meter from Test Equipment Depot
Got my meter from Test Equipment Depot and it came in a plastic thingy with a battery inside. But guess what? The battery was dead as a doornail! Had to go out and buy a new one just to use the darn thing. Not cool, man.
Test Equipment Depot Review: Average Selection and Prices, But Clunky Website
I mean, don't get me wrong, Test Equipment Depot (testequipmentdepot.com) has some good stuff. But it's nothing to write home about, you know? I was hoping for something a little more exciting, but it was just kind of meh.
One thing I did like was the selection. They've got a lot of different equipment to choose from, which is nice. And the prices are pretty reasonable, too. I didn't feel like I was getting ripped off or anything.
But the website itself could use some work. It's a little clunky and hard to navigate. And some of the product descriptions are a bit confusing. I had to do some extra research to figure out exactly what I was looking at.
Overall, I'd say Test Equipment Depot is worth checking out if you're in the market for some new gear. But don't expect to be blown away. It's just your average depot, nothing more, nothing less.
Disappointing Experience with Test Equipment Depot: Confusing Website, High Prices, and Poor Customer Service
I recently bought some test equipment from Test Equipment Depot (testequipmentdepot.com) and I gotta say, I was pretty disappointed with my experience. The website was kinda confusing to navigate and it took me a while to find what I was looking for. When I finally did find the equipment I needed, the prices were pretty steep. But I figured, hey, maybe the quality is worth it.
Unfortunately, when I received my order, I found that the equipment was not up to par. Some of the pieces were missing and others were damaged. I tried to contact customer service to see if I could get a refund or exchange, but it was a real hassle. I had to wait on hold for a long time and when I finally got through, the representative was not very helpful. They kept putting me on hold and transferring me to different departments. It was a real headache.
Overall, I would not recommend Test Equipment Depot. The website is confusing, the prices are high, and the customer service is not very good. Save yourself the trouble and look elsewhere for your test equipment needs.
Decent products, but misleading shipping options on Test Equipment Depot's website
I gotta say, I was pretty disappointed when I paid for overnight shipping on Test Equipment Depot's website and found out that it wasn't even an option for the item I wanted. Like, come on, why even give me the option if it's not available? They should really make it more clear on the checkout page that certain items can't be shipped overnight.
But hey, at least the product itself was in great shape. No complaints there. I'm just a little peeved about the shipping situation. Overall, I'd say Test Equipment Depot is a decent place to shop for testing equipment, but they could definitely improve their website's shipping options.
Unreliable and Unresponsive: My Disappointing Experience with Test Equipment Depot
I had a really bad experience with Test Equipment Depot. I ordered some equipment from them and they said it was delivered, but I never received it. I tried to contact them, but they didn't seem to care at all. I was really disappointed with their customer service.
It seems like they're just another drop shipper with no skin in the game. I wouldn't recommend them to anyone. I'm even considering turning them over to the Attorney General's office. It's just not right to treat customers this way.
Overall, I would say that Test Equipment Depot is not a trustworthy company. They don't seem to care about their customers and their customer service is terrible. I would definitely recommend looking elsewhere for your test equipment needs.
Mixed Experience with Test Equipment Depot: Great Products, Top-Notch Customer Service, but Shipping Mishap Caused Frustration
I recently ordered some test equipment from Test Equipment Depot and had a bit of a hiccup with the shipping. I opted for two day air, but unfortunately it took a whole six days to arrive. Turns out there was a mistake made by the sender - they used my billing address as the shipping address, even though I had clearly specified that it should be sent somewhere else.
To make matters worse, the package was already out for delivery when the change was made, which caused even more delays. Needless to say, I was pretty frustrated with the whole situation.
However, I will say that once I reached out to Test Equipment Depot's customer service team, they were very helpful and apologetic. They offered to refund my shipping costs and even gave me a discount on my next order.
Overall, I think Test Equipment Depot has some great products and their customer service team is top-notch. However, I do wish they had been more careful with my shipping information to avoid the delays and frustration.
Mixed Experience with Test Equipment Depot: Great Products, Disappointing Shipping
I ordered some test equipment from Test Equipment Depot and paid extra for overnight shipping. However, the product didn't arrive until two business days later. I was pretty disappointed because I had paid extra for the shipping and it wasn't fulfilled as promised. This caused a delay in my job and pushed back other milestones. It was a real problem.
Despite this issue, I have to say that the equipment itself was great quality and worked perfectly for my needs. I was really impressed with the selection of products on the website and the prices were very reasonable. I also appreciated the fact that they had a lot of information and resources available to help me choose the right equipment for my needs.
Overall, I would recommend Test Equipment Depot to anyone looking for high-quality test equipment. Just be aware that the shipping may not always be as fast as promised, so plan accordingly.
About Test Equipment Depot
The company offers a wide range of test equipment from some of the most trusted brands in the industry, including Fluke, Tektronix, Keysight, and many others. Customers can find everything from multimeters and oscilloscopes to thermal imaging cameras and spectrum analyzers.
One of the things that sets Test Equipment Depot apart from other online retailers is its commitment to customer service. The company has a team of knowledgeable and experienced customer service representatives who are available to answer questions and provide support to customers before, during, and after the sale.
In addition to its extensive product selection and exceptional customer service, Test Equipment Depot also offers competitive pricing and fast shipping. The company understands that customers need their equipment quickly, and it works hard to ensure that orders are processed and shipped as quickly as possible.
Overall, Test Equipment Depot is a trusted and reliable source for high-quality test and measurement equipment. Whether you are a professional technician or a DIY enthusiast, you can count on the company to provide you with the tools you need to get the job done right.
Overview of Test Equipment Depot complaint handling
-
Test Equipment Depot Contacts
-
Test Equipment Depot phone numbers+1 (781) 665-0780+1 (781) 665-0780Click up if you have successfully reached Test Equipment Depot by calling +1 (781) 665-0780 phone number 0 0 users reported that they have successfully reached Test Equipment Depot by calling +1 (781) 665-0780 phone number Click down if you have unsuccessfully reached Test Equipment Depot by calling +1 (781) 665-0780 phone number 0 0 users reported that they have UNsuccessfully reached Test Equipment Depot by calling +1 (781) 665-0780 phone number
-
Test Equipment Depot emailssales@testequipmentdepot.com99%Confidence score: 99%Sales
-
Test Equipment Depot social media
-
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
- View all Test Equipment Depot contacts
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!