AiryDress
Reviews and Complaints

Ordered a beautiful white dress & got it yesterday. It doesn't fit, so disappointed!
My name is Pamela Henry. My email is [protected]@aol.com. The invoice # is [protected] & the transaction # is 80514781jj5685926. I paid $23.08 for the dress on sale. I'd like to return it & get a refund. I used PayPal to purchase it. My address is 40 Cleveland Avenue, Asheville NC 28803. My Cell # is [protected]. I'd appreciate all of your help in this matter.
Thank you, Pam

Cant get through to them after they have cancelled my order ?

I purchased, paid for and received eight items from airydress.com

I need to return some of the items and am unable to get return protocol from the website — also unable to download a return label

Have tried several ways to contact them with no success and the return "clock" is ticking as I struggle with all this

Thank you order # [protected]

Mary raffenetti
[protected]@gmail.com

I show a billing for ZCHOLDINGH $15.48 and another for $15.98.. Ordered only one.
[protected]
Peggy Edie
1664 218th st # 5
Torrance ca 90501
1.310.533.1680
Checked orders and shows Only One. Order Number:[protected]
Order Date:[protected]:46:51
Order Status:We have received your payment.
Your item was shipped.
Tracking Number:YT2101221266013868
Track Order:Tracking

Order No. [protected] ordered on the 29th December 2020 I requested a refund for this order as its taking too long to arrive I have submitted a request but havn't had a reply and also I cant find my order on the web site or track it either

regards

Julie Buckley

I have been trying to log a return but I cannot get any further with an order number which I thought would of been my invoice id from PayPal but it wasnt and I tried other numbers on parcel still nothing so I cannot even get passed the first bit to start my return..the coat is thin and there is not paddy inside the coat it's so thin and rubbish material ..I want to return and get a full refund..[protected]@gmail.com

Buenos días ayer compre un abrigo de piel marrón de piel talla L.
Soy Verónica Hernández Ruiz
Email [protected]@gmail.com
Teléfono [protected]

My name is Michelle Anders andI still haven't received my coat which I ordered in November . I paid for my coat and would like my coat or a refund. My order was made on the 28/11/20. It was black with a fur hood.

Please let me know what address I return items to ... I have started a complaint with PayPal but will not carry this on if I can get a returns address..my email is
[protected]@gmail.com
There is no returns process in the order which means
I await your response

Isobel Stirling 38 railway view macfin
Ballymoney co.antrim northern Ireland BT536QU

I ordered a thick fleece top on the 12/11/2020, a few days later the complete wrong item arrived it was a thin microfibre top the complete opposite of what I ordered, so I contacted airyclothing via online help where you raise a ticket, they responded within a day or two when it's meant to be 24 hours offering to I can return the item or a discount off next order or smaller discount but can keep item, I said I want a full refund as it is there error, they then tried to charge me for returning the item of which I refused and I pushed them for a full refund and they eventually agreed so I sent the them item back, but then they only refunded me for the item and not the postage as promised so I have now repeatedly asked for my postage refund as they promised and I still haven't got it. This is 2 weeks later they keep promising my refund but it still hasn't been done. I have asked them how I make a formal complaint but they still haven't answered my question. The first picture is what I ordered the 2nd picture is what I received, as you can see completely different items!

Below are two jumpers, from the one on the outmost right I bought.
But they sent the one on the left,
It suppose to go to my sister for a birthday present. She lives in holland.
I am in australia.
I ask for a refund but not much luck.
Id 039374651271 is the item number.
The purges number is the same as above.
Email me: [protected]@hotmail.com

When I try to sign in it denies the password and when I try to change it says dangerous code on the web and blocks me

It have received items ordered but they are not as advertised. I would like to return them but there is no information or invoice. My email address is [protected]@talk21.com Very poor service with no means of returning goods.

I have tried to contact this company with no success. I wish to return some items for a refund. I have tried emailing but not successful. I am prepared to take this matter further if not resolved A.S.A.P. I will put In a complaint with pay pal as this is shocking service when you can't even contact the company. They advertise they do refunds . Thanks

Name Joyce Relos Order YT2025921266086222 Transaction ID43R67841GY217045X I have tried numerous times to get thru their website to get authorization to return.

Transaction amount $60.16 AUD
Transaction ID 20W8192593268251S
Invoice ID 032015133296
Seller contacted via Email
Refund promised by seller 48hrs after receipt of return

Item returned by mail.
Return tracking number
R440698036057737 was delivered on 12/10/2020 at 4.23pm
Item description
3 x dresses

My order was placed up time 10-45 A.M
Trans ID 6HT844204410814L
Invoice [protected]
Purchase details [protected]
Amount paid by PAY PAL
£91.83 to ZC Holding (HK)
Shipped but not receive by Tracy Hildrew

158 The Lakes
Larkfield
Aylesford
Kent
ME206SL
United Kingdom.
Transaction number 6HT8444204410814L

NOT RECEIVED YET.
Had other orders but not this one .?...?.
.
Why?

The two tops I ordered arrived today.

They really are substandard and noting like the picture in the online catalogue.

I have tried to follow the proceedure to return them and my order can not
be recognized.

I need to return these items and get a refund as soon as possible.

I have no confirmation email with an order number.

Barbara Cowan, Woodlands, Sewardstone Road, Chingford, England E4 7RG

I ordered these back in august and they arrived yesterday. I want to return them and cannot get on to their website following their instructions. Seems like a scam. All the dresses I ordered are a very poor quality of workmen-ship and fabric. Not at all like the pictures posted on their website. The size is not true to us sizes. Thank you for giving this matter your quick attention. I only have 13 days to return the product

I received these items but unfortunately all clothing to small i returned these to you on the 2nd of September have had no refund or any comunication from you the cost was £ 24.42 with £7.20 postage when will i get my refund
I have a receipt for the returned items if you i hope this matter can be resolved as this is my first time having used your website