All-Power America
Reviews and Complaints

I worked there for 3 months this year and I learned a lot of things about this company.. This company is nothing but a scam! they lie to customers, they send used parts, they sell generators that are missing parts when you open the box hoping the customer wouldn notice, they ask you to destroy your unit and send them pics of the destruction in order for you to get your money back?(elderly not excempted)? and you lucky if you get your check within a month. Its a company run by bunch of chinese and the call center are bunch of high school drop outs with no formal training about their machines whatsoever. You just learn as you go and they donT care if their customers are on hold for 30 minutes or more just for some basic questions. I used to work for one of the biggest insurance company in America as a claims adjuster for 7 years so I know what customer service is all about and its very important to me. I left this company because I couldn there I didnt even get my own stapler and stapler remover! talking about working in the office right? all their call center agents has not physically seen 90% of their products and when they put you on hold or tell you that they will call you back which they never do, its because they dont know anything and they just wanna get you off the phone as much as possible. Writing this doesnt benefit me at all but it will make me feel better knowing that somewhere out there someone needs help or advice in regards to this company and their products.

If you own an ALL POWER, KINGCRAFT, STEELE, EAGLE RIVER, JOBSMART, GENTRON, RHINO SCOOTER, BADGER MINI BIKE AND SOME OF THEIR TOOL PRODUCTS. i'll BE MORE THAN HAPPY TO HELP YOU WITH ANY OF YOUR CONCERN regarding THIS COMPANY AND THEIR PRODUCTS..

My email is bomazzkid@yahoo.com, id give you my phone# but i dont wanna get swamp with phone calls...

God Bless!

The pictures will show on burned generator the fuel the way it ran down to bottom of tank not burning the bottom of it. I also took fuel gauge and fuel cap off. You can see I raped cap up with electrical tap to seal the sides of it for test to blow on hole in cap for 2 way air flow test cap on new generator and burned one both failed test. You can also tell where the fuel gauge was not sealed to tank and residues on top and bottom of tank both generators show where fuel has leaked. New one around fuel gauge and cap running over sides of tank winding up on petcock and carburetor side of them. I can explain all to U on phone or in person. With parts defective in hand, from both units.Also when U look at burned gen u will notice it was burning from the top of the unit down. like tires burned on top not on bottom, including bottom underside not being burned.

Here is the pictures. They have still failed to modify the defective parts. they still have not compensated me for my lose 2009 to 2011. When buying a generator first remove cap and blow on vent hole from inside the cap if U can blow on it do not use it. if U see a fuel gauge like the one in the picture I would not use it either its metal is to thin and does not seal properly from factory. I have one of there bigger generators and have not used it since fire it is bran new. It also leaks fuel when running all over the top of the tank, it has been sitting with full tank and has sept down to a half tank and is wet with fuel residue on top around fuel gauge and fuel cap.

They also cause fires due to defective fuel gauge, and also fuel cap that vents in and out, fuel cap should never vent out, when running fuel escapes from cap. Fuel gauge does not seal to tank properly, which allows fuel to leak out and starts fires. in my case 75, 000.00 in damages not including the lose of business, or the building. Could not attach pictures here, this wont let me.