Alloy’s earns a 1.0-star rating from 5 reviews, showing that the majority of users are dissatisfied with identity management solutions.
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not what you used to be
I tried to exchange a pair of pants for a different size and was unable to do that. I did not order from you for a while because your pants was having zipper problems. After about 18 years, I have called it quits with your web site. it is too bad that you are loosing so many customers. The quality of your material has decreased, and this is unfortunate. I would rather pay more for my clothes than to deal with bad customer service. I do plan on spreading the word on how horrible you have become.
My order number is [protected]
frustrated
It's a popular site, old enough to win customers trust. I myself have been using it for years. But unfortunately, I must confess I'm done with them and here's the reason why: this website is not what it used to be anymore. More often I get items that look completely different than in the photos. They confuse orders and may ship you something you didn't order.
In general, they are bad now. It's frustrating, I'm used to it, but there's nothing else to do. Have to find another place for shopping online.
Please stay away!
I used to order things from Alloy in the past and never had any problems. Recently I bought some clothes, but when I finally received my order I was extremely disappointed with the quality. The quality of the clothes and customer service was absolutely ridiculous. So I returned everything and asked them to credit my PayPal account. I was told they could not do that. They offered me a store credit and 20% off on another purchase. I refused and told that I need only my money. I reported them to the BBB and hope that this matter will be resolved. I'm going to notify PayPal as well.
Is Alloy Legit?
Alloy earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Alloy. The company provides a physical address, 2 phone numbers, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Alloy has registered the domain name for alloy.com for more than one year, which may indicate stability and longevity.
Alloy.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Alloy.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Alloy.com you are considering visiting, which is associated with Alloy, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Alloy's website appears to be focused on art and entertainment. While this can be a great source for finding creative inspiration, it's important to verify the legitimacy of the site and its content before investing time or money. However, it's important to take the time to research the site and verify its legitimacy before making any purchases or investments.
Alloy website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Alloy. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Horrible quality and seller didn't refund
Don’t order from the website www.alloyapparel.com. I got the dress and t-shirt, but the quality was horrible. The fabric was thin and could be easily torn. I paid for the return postage and sent the clothes back, but these ### still haven’t returned money back. As well as they didn’t reply to my emails. Maybe someone has any ideas how to return money back, please contact me then or leave a comment. Thanks.
Bad quality dresses and awful return policy
I ordered five dresses from the website www.alloyapparel.com. I received them in different packages, and none of them fitted me. I sent all of them back to the seller and paid for the return postage on my own. After that I haven’t received refund and no reply from the seller. Also I won’t recommend anyone to buy from them, because the quality of dresses wa...
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Overview of Alloy complaint handling
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Alloy Contacts
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Alloy phone numbers+1 (888) 452-5569+1 (888) 452-5569Click up if you have successfully reached Alloy by calling +1 (888) 452-5569 phone number 0 0 users reported that they have successfully reached Alloy by calling +1 (888) 452-5569 phone number Click down if you have unsuccessfully reached Alloy by calling +1 (888) 452-5569 phone number 0 0 users reported that they have UNsuccessfully reached Alloy by calling +1 (888) 452-5569 phone number+1 (212) 244-4307+1 (212) 244-4307Click up if you have successfully reached Alloy by calling +1 (212) 244-4307 phone number 0 0 users reported that they have successfully reached Alloy by calling +1 (212) 244-4307 phone number Click down if you have unsuccessfully reached Alloy by calling +1 (212) 244-4307 phone number 0 0 users reported that they have UNsuccessfully reached Alloy by calling +1 (212) 244-4307 phone number
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Alloy emailscontactus@alloymerch.com100%Confidence score: 100%Supportsupport@alloy.com84%Confidence score: 84%support
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Alloy address498 7th Avenue, 19th Floor, New York, New York, 10018, United States
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Alloy social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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