Almay
Reviews and Complaints

I have used and loved this product for many, many years! I have an ongoing problem however that I cannot ignore anymore... the inferior top to this liner bottle causes the lid to crack (no matter how gentle I try to be) within days. This in turn dries the product our well before it's been used up and within a few weeks or month I am having to buy a new one. Maybe this is your reasoning? I find it hard to believe you aren't aware of this defect in packaging! I never complain about anything but I am so frustrated because I really liked this product.
I hope you will seriously consider looking at this.
Lynn Kennedy
[protected]@gmail.com

Disappointed, dissatisfied & frustrated
I have been using almay mascara for many years. The last few months i've been terribly disappointed with this product. I only use one coat multi benifit, one coat nourishing triple effect, one coat nourishing lengthening, intense i-color volumizing & one coat thickening mascara all in blackest black. I normally do my purchases from dis-chem & clicks only.
After only using it for only 2 weeks, its either dry, clumpy, crumbly & speckle. I store all my make up in a cosmetic bag that never gets any sun nor wind, heat or cold at all. I have been storing my make up in the same spot for the last 15 years. I dont know if almay changed the ingredients or if the retailers keep it on their shelves for too long. It's so coincidental that I have had the exact same problem from both dis-chem & clicks.
Perhaps its time for change!

Bought a dark blue Almay "intense i-color gel smooth liner" at Walmart. Not even a week later of barely any use, the tip was worn dowm. No way to turn pencil to get another point and IMPOSSIBLE to use a sharpener on it due to "hardness" of outer area of pencil. I am VERY displeased with having wasted a substantial amount of money for one little pencil that is crappy product. I would like my money back. Thank you. Diane Birney 723 Beekman Rd, Hopewell Junction NY 12533.

I bought this product, it was gloopy & messy and unusable. I was very disappointed. So then I went an exchanged it thinking it was a bad batch the second was the same thing. I spent a decent amount of money on a product I cannot even use. I then reached out 2 weeks ago to almay customer service via email and never heard back from them, apparently they are not in the business of helping consumers. Will never give my business to this company again.

I have purchased the Almay Concealer many times, but the tube I just received on 3/4/18 has something wrong with it. When I push on the tube, black oil looking substance comes out. I kept pushing and eventually I saw the light cover-up. I pushed more, and more black oil substance came out. I have never seen this before. I also noticed that when I finally got the light substance out, that when I put it under my eye, the area started to burn.

I think there is some very wrong with this tube.
I would like a refund for this tube so I can buy another one.

I really like this product but this one has something very wrong with it.

I have been using Almay products for many years. I recently tried their one coat multi-benefit mascara and I am very disappointed in it. When pulling out the brush huge clumps of mascara come out on the brush. I have tried to dip the brush in and out to release some of the mascara and it does not work. The only way to get rid of the clumps is to wipe it on a tissue which is a big waste of the mascara.

This is the second time I have purchased an Almay Mascara, purely because it is an hyper-allergenic product. Both times the product packaging itself has broken, the lid (blue lid) breaks off (see attached photos). I am so frustrated with it. The lid keeps breaking off at the same spot on both the items. This leads to wastage as now the mascara keeps drying out and I have probably only used about 40% of the product. The product is still newly purchased and I have not had the full use of the mascara.
Both times I have bought the product from the Clicks Store in Centurion, South Africa.
I would like to request a refund of the product as I am now unable to use the product, as mentioned above. I don't think that I will purchase Almay again (sadly) but I cannot continue to 'waste' my money on a product that I am not getting the full benefit of.
Regards,
Odette Weidlich
[protected]@geo-x.co.za

My first time using Almay liquid eyeliner, which I purchased at Ulta Beauty, with nothing on my eyelids beforehand, I applied it, the 'brush' left streaks in the line, the liquid was watery, it was not smooth or completely black. As soon as it dried, it started flaking off. You can't even apply more thank 1 coat or the brush will rub off the dried liner. It also smudges very easily even when dried. 0/10

I have been using Almay products for many years with no problem. However, the last 2 times I purchased and used the Multi Benefit mascara, it has been clumpy and hard to use.
I would like a coupon to purchase 2 mascaras other than the Multi Benefit mascara.

Please respond to Sharon Swagger at [protected]@sbcglobal.net. I will be able to send or scan the necessary receipts.

On Friday the 14th of June I was out of town, so I went to Walgreens and bought the Almay deodorant because I had forgotten mine. This is the first time I bought Almay.
On Saturday morning I put it on, and the picture shows what happened to my shirt.
Today is Sunday and I am writing about it, because where I was my phone didn't work and I didn't have my computer.
I would like you to pay for my shirt. I am leaving again on the 24th of July, but hopefully I will go to the store and see what the price of my shirt was.

I like Almay products so I thought I would go with Almay one coat Multi-Benefit. It sounded like just what I wanted so I bought two of them so I would't run out. :-( I am using the first one and it is not what I expected. The brush is clumpy on the brush and of course it went on clumpy. I was very disappointed with the product.
June 14, 2017

Sincerely,
Kathleen McNatt

The last 3 times I have bought this product, it has been defective. The first one I had to exchange had no tint in it at all. The second one was fine for the first few applications, then started leaking dark fluid along with the concealer everytime I went to apply it. You could hear liquid sloshing around when you shook the tube. It was clearly not mixed well in manufacturing. I just picked up another tube, and again, its not tinted, it is bright white. There is no "liquid" sound when I shake it, so I think it is just not tinted all the way through. This is very frustrating, I don't have time to continually go back to exchange your products. They don't have the same lot numbers, so something must be going on in manufacturing with multiple batches. The lot number on this most recent purchase is 16315 2.

I have been using Almay mascara and eyeliner for about 28 yrs. due to my sensitive eyes. I have never been able to use anything else because I had to use stuff that was hypoallergenic and Almay was the only make-up that would not affect my eyes or cause them to be irritated. Back in 2011, I was hit in my left eye and they are even more sensitive now! I lost sight in that eye for four days and by the Lord's mercy and grace and a lot of prayers, I regained my sight! I am extremely grateful and extremely protective of them even more so now! Since I have never had a problem with Almay, I was recently looking for something less greasy than Pond's cold cream to remove my eye make-up so I tried this Almay Oil-free Hypoallergenic Make-up remover and was so sure it would work; I bought two bottles and didn't bother to keep the receipt! Consequenly, it was sooooo concentreated that it burned my upper eyed lids and just below my lower eye lashes! I STOPPED uSING THE PRODUCT IMMEDIATEDLY! BUT WHAT ABOUT THE MONEY I SPENT ON THIS PRODUCT?

I am very upset with the fact that Almay state there mascara is hypoallergenic and safe for contact lens wearers. This is fake and false. I started using the One Coat Get up and Grow Mascara on Saturday 7 November 2015 and my eyes burned so much I could not even open them or see anything. At first I thought it was an allergy but then the allergy pills did not work by Monday / Tuesday. So I used my previous mascara on Tuesday again and all was good just the red eyes of all the burning. The doctor gave me an eye gel and now I must wear my glasses for 2 days to use this eye gel to recover. I will request a refund and all expenses I had.

I bought a tube of Amway Smart Shade Concealer last month. A few days ago, I was using the concealer and I noticed it was all over my hands. I looked at the tube, and the seal on the bottom had come apart on one side. When I squeezed the tube, it was coming out of the top and the bottom. I had no choice but to throw the tube away.

I've never had any makeup product fall apart on me so fast. Concealer isn't cheap and I am frustrated that I wasted money on something I only got to use for a few weeks.

I do plan on contacting Amway to let them know of this defect. Enclosed is a picture of the product.

I have used Almay's foundation for years and have been very
satisfied. However, this time
when I bought three bottles in their new container, I have had nothing
but trouble getting the liquid
out of the bottle. They new containers are very unsatisfactory and
next time I would go to another
line because of it.