Morphe
Reviews and Complaints

I had a really bad experience with Morphe. I ordered some stuff almost a month ago and they still haven't shipped it yet. I talked to customer service and they said they would ship it weeks ago, but nothing has happened. I've asked for my money back a bunch of times and they haven't replied.

It's really disappointing that they don't communicate with their customers and their website doesn't tell you about the delay. What's even more annoying is that they're still having big sales and posting on social media like nothing is wrong. Influencers are still getting their promo packages, but what about regular people who spend their hard-earned money? How do we get our money back?

I'm really frustrated with Morphe and I don't think I'll be ordering from them again. It's just not worth the hassle and the lack of communication is really unprofessional. I hope they can get their act together and start treating their customers better.

I gotta say, my experience with Morphe wasn't the best. I made a purchase and paid extra for priority shipping, but then they told me there would be a delay of over 5 days. That's not what I paid for! So, I decided to cancel my order and get a refund. I sent emails every day asking for this, but they didn't refund me yet. Can you believe that? And to make things worse, they shipped my order after 12 days, even though I had already told them I wouldn't be there to receive it. I mean, come on! This is the worst service I've ever had. I'm still waiting for my refund and I'm not happy about it.

So, I gotta say, I was pretty excited to order from Morphe. I mean, their website looked legit and they had some seriously cool palettes that I just had to get my hands on. I placed my order on June 7th and was told that I'd get my stuff in 2-4 working days. Sweet, right? Well, not so much.

After a week of waiting and not hearing anything, I decided to give them a call. And boy, was I in for a surprise. They told me that there was some kind of processing error and that's why I hadn't gotten any updates. Um, okay? So what now? Well, turns out that the two palettes I was most excited about were out of stock. Great. They offered me a full refund, which I guess is better than nothing, but seriously? Is this what I should expect after all this time and effort?

To make matters worse, I had convinced two of my friends to order from Morphe too. And wouldn't you know it, they got their stuff in just two days. I'm the only one left suffering here. It's just not fair.

Overall, I'm pretty disappointed with my experience with Morphe. I mean, I get that mistakes happen, but this just feels like a huge letdown. I don't think I'll be ordering from them again anytime soon.

So, I was really excited to order from Morphe (morphebrushes.com) on December 14th for a Christmas present. I got a confirmation email and was feeling good about my purchase. However, on December 16th, I received another email saying that my order will be on its way soon. I was happy to hear that and was eagerly waiting for my package to arrive. But, on December 17th, I got another email from Morphe, and this time it was a full refund. I was confused and disappointed. I had no idea what was going on.

I decided to check the status of my order on their site, and that's when I found out that they had cancelled my order. I was shocked and frustrated. They didn't even bother to explain why they cancelled my order. I felt like they didn't care about their customers at all.

I decided to call them to find out what was going on. When I finally got through to someone, they told me that they oversold the product, so they had to cancel some orders. I couldn't believe it. They cancelled my order just 8 days before Christmas. I was so upset. They didn't even offer me any kind of apology gesture, like a discount for future orders. I felt like they didn't care about my business at all.

Now, almost everywhere else has sold out at this late stage, and the timeframe makes it a gamble to place a new order. I am so disappointed with Morphe's customer service. It was appalling. I would not recommend ordering from them.

I gotta say, I was pretty disappointed with my experience shopping at Morphe. I was really excited to try out their products, so I placed an order on their website last Sunday. According to their website, I should have received my order within 2 to 4 days. But let me tell you, that did not happen.

I was eagerly waiting for my package to arrive on Thursday, but it never did. So I decided to give their customer service a call to see what was going on. They told me that my order would be delivered on Saturday instead. I was pretty annoyed, but I figured I could wait a couple more days.

But then I started thinking, why did they claim on their website that I would receive my order within 2 to 4 days if it actually takes 2 to 3 days just to process the order? That seems pretty misleading to me. And when I asked the customer service representative about it, she didn't have a good answer for me. I mean, come on Morphe, you gotta be more transparent with your customers.

Honestly, this whole experience has left a bad taste in my mouth. I was really excited to try out their products, but now I'm not so sure. If their customer service is this bad, I can only imagine what their products are like. I think I'm gonna cancel my order and look for other stores to buy from. Definitely not gonna shop at Morphe again.

Oh, and in case Morphe thinks I'm lying about my order, my order number is UK1945552.

So, I bought some brushes from Morphe and they were pretty good at first. But when I washed them for the first time, they started falling apart! I was so mad, I emailed them like 10 times in just 2 weeks. Finally, they answered one of my emails, but they said they couldn't help me because it had been more than 30 days since I got the brushes. But I had emailed them within the 30 days and they didn't reply! It's so frustrating because their website says you have 60 days to contact them. I don't get why they're being so difficult.

I've been trying to get in touch with them for 3 weeks now, even on Facebook and Instagram, but they just leave me on read. Their customer service is terrible. I used to love Morphe and have been using their products for years, but now I'm so disappointed. It's like they don't care about their customers at all. I'm not going to support them anymore and I'm telling everyone I know not to either.

I gotta say, I'm a big fan of Morphe's palettes. The colors are just so vibrant and pigmented, they really make my eyes pop. But let me tell you, ordering directly from their website is a whole other story.

I placed an order for three palettes a couple of weeks ago, and it's still stuck on "confirmed". I haven't received any shipping information or updates on any delays. I've sent them three emails already, and all I got was someone asking for my order number. After that, I received an automated email saying that someone would get back to me. That was a week ago, and I've emailed them twice more since then, but still no response.

I know that COVID has made things difficult for everyone, and I don't mind waiting a little longer for shipping. But the fact that I haven't received any information about when my order will arrive is a bit concerning.

Don't get me wrong, I love Morphe's products. I already have a few of their palettes and they're amazing. But if you're thinking of ordering directly from their website, I'd recommend going through another supplier like Mecca or Beautybay. Trust me, it'll save you a lot of hassle.

I gotta say, I was pretty hesitant to write a review about Morphe because their website doesn't have any overall reviews. But after my experience, I just had to share. Let me tell you, stay away from Morphe's website. I tried to cancel my order the morning after I placed it because the drop-down bar put the wrong address in. But when I called, I got no answer on the first two calls and first email. Finally, on the third call, I got a woman who was just a total airhead. I mean, I get nervous on the phone too, but this woman had no basic communication skills. I couldn't even understand her because she had such a stuck-up tone in her voice. And when I asked her to repeat herself, she got all upset like I was a dumb kid who stole their parents' credit card to buy makeup. I'm not a Karen or anything, I'm just a teen trying to buy some makeup for my birthday. But all I got was sass from a rude woman. It made me sick to my stomach. I spent all day worrying and stressing out because all that money was going to be gone. And Morphe was ignoring my emails and not giving me any help at all. They were just repeating stuff I already knew. It hasn't even been shipped out yet, so why are they refusing to cancel my order? It's absolutely revolting. You spend money to put yourself through hell and then receive a broken palette that brings you no joy, only disappointment and bad memories. Morphe needs to fix this now.

So, I was looking for some new make up brushes and I kept having bad experiences with the ones I was buying on Amazon. I decided to check out Morphe Brushes after hearing a lot of good things from beauty YouTubers.

I was blown away by their huge collection of make up brushes. They have brushes for everything you could possibly need, like ones just for nose contouring, and they're all sorted into categories like powder, foundation, contour, and more. And the prices are so reasonable! I found a bronzer brush for only $14 that would have cost me $36 at Sephora.

I placed my first order, but then realized I forgot some important items. I read their FAQ and saw that you can only make changes to an order within 2 hours of placing it. I was so bummed out, but I decided to email them anyway and ask if there was anything they could do.

The next day, I got an email back telling me to call customer service right away. I did, and found out that my order was already being processed. But the girl I spoke to was so nice and helpful! She gave me a 15% off coupon code and told me to place a separate order for the items I forgot. She even gave me free rush processing so I could get everything at the same time.

I was so surprised and grateful for how helpful everyone was. They really went above and beyond to make sure I was happy. The only downside is that their processing and shipping times can be a bit slow, but that's just because they're so popular. They work really hard to keep up with demand.

Hey everyone,

So, I recently decided to try out Morphe and ordered a set of brushes, mascara, and a cleaning brush tool. I had heard great things about their products from makeup gurus and junkies, but unfortunately, my experience with their service was not so great.

First of all, I was charged 15 euros for shipping, which I thought was a bit ridiculous. But what was even worse was that my order took a whole month to arrive! I placed my order on December 5th and received a notification on December 8th that it had been shipped. I was checking the tracking number every day, but there were no updates after December 10th. I didn't hear anything from Morphe or the shipping company, Bpost, until January 13th! That's over a month of waiting with no updates.

I was worried that I would have to pay for customs since I ordered from Morphe UK and Brexit had just happened, but thankfully I didn't have to pay anything extra. However, I was still pretty upset about the extreme delay, especially since Morphe had warned that shipping could be delayed up to 10 days due to COVID-19. I decided to email them and ask for a refund, but the communication was absolutely terrible. I didn't hear back from them for days, and when I finally did, they asked for my information and then didn't contact me again.

I eventually received my order on January 22nd, but I still hadn't received a refund. I emailed them again on January 24th, but the communication was still terrible and it seemed like they had no intention of refunding me. Overall, I do not recommend Morphe's services due to the terrible delays and bad customer service.

Thanks for reading.

I recently made my first purchase on Morphe's website during their Thanksgiving sale. I was thrilled to find some great deals on makeup products that I had been eyeing for a while. However, my excitement quickly turned into frustration when my package did not arrive after 11 days.

I tried to contact their customer service multiple times, but it took them several days to respond to my voicemail. When they finally did, they informed me that my package had been lost. I was extremely disappointed and felt like I had wasted my time and money.

After reading reviews on this website and others, it seems like I am not the only one who has had issues with Morphe's shipping. Many customers have reported lost packages and poor communication from the company.

Overall, I am very disappointed with my experience with Morphe and will not be purchasing from them again. It is frustrating to spend money on a product and not receive it, especially when it seems like this is a common issue for the company.

I bought some stuff from Morphe on April 9th, 2021. They sent me an email saying they got my order right away and took my money right away too. But I still haven't got a tracking number. It seems like they don't care about sending my stuff to me anytime soon, or maybe never. I tried to talk to customer service, but it didn't help at all. They said I would get my tracking number by the end of last week, but that didn't happen. It's so frustrating! I hope they get sued soon.

I gotta say, I was pretty excited to order from Morphe. I mean, I've heard so many good things about them and their makeup brushes. So, I placed my order back in November, thinking I'd have my items in just five days. But boy, was I wrong.

It's been weeks now and I still haven't received anything. And to make matters worse, some of the items I ordered were supposed to be Christmas presents. I mean, come on, Morphe, get it together!

Every time I reach out to them, they just send me the same email saying my stuff will be shipped by the end of the week. But then the week goes by and still nothing. It's like they're not even trying.

This was supposed to be my first time treating myself to expensive makeup and now I'm just so sad. I mean, I was really looking forward to trying out their products, but now I'm not so sure. I just hope they can get their act together and actually ship my items soon.

So, I had a bit of a mix-up with my order from Morphe. I accidentally ordered two of the same item, and when I called to cancel the order, they told me that they weren't sure if it would be cancelled. I was a bit frustrated, but I figured it wasn't a big deal. However, when I asked if I could add a discount code to the order, they told me no. This was confusing to me, because just five minutes earlier they had asked if I wanted to use a discount code.

To make matters worse, this all happened on Thanksgiving, so the warehouse was closed anyways. Despite this, they still ended up sending out the order two weeks later. Now, I have to wait for it to arrive just so I can ship it back. It's a bit of a hassle, but I guess these things happen.

Overall, I'm not super impressed with my experience with Morphe. It seems like there was a bit of miscommunication on their end, and the fact that they sent out the order even though the warehouse was closed is a bit frustrating. However, I'm willing to give them the benefit of the doubt and assume that this was just a one-time mistake. I'll probably still shop with them in the future, but I'll definitely be more careful when placing my orders.

I gotta say, I'm a big fan of Morphe stuff. Their makeup brushes are the bomb and their eyeshadow palettes are to die for. But let me tell you, their customer service is straight up terrible. I put in an order over a month ago and it still hasn't shown up. I reached out to their customer care team and it took them a whole two weeks to even respond to me. And when they finally did, they said they'd send a replacement. But guess what? That replacement never came. And to top it off, they promised to refund me the shipping cost, but that hasn't happened either.

Honestly, I've never dealt with such a frustrating company before. It's just not worth the hassle and the feeling of being scammed. I mean, I love their products, but is it really worth it if you can't even get them delivered to you? I'd say no way. So save yourself the headache and don't bother buying from Morphe.

I gotta say, I'm not too impressed with Morphe. I mean, sure, they've got some pretty decent makeup products, but when you really look into it, they're just ripping us off. I did a little experiment where I compared a no-name eyeshadow palette from Wish and eBay that only cost me 10 bucks, to the Morphe 350 palette that's almost twice the price, and guess what? They're basically the same thing! It's like Morphe just buys their stuff from China and slaps their name on it. Talk about a scam, am I right?

Honestly, I wouldn't recommend wasting your hard-earned cash on Morphe. You're better off doing your research and finding cheaper alternatives on eBay, Etsy, or even Wish. Don't fall for their overpriced marketing tactics. It's just not worth it.

So, I bought some things from Morphe Canada and boy, did I regret it. Their products gave me a bad reaction on my skin and I was not happy about it. I decided to reach out to their customer service team and explain the situation, hoping they would help me out. But instead of being helpful, they told me I had to return the products at my own expense. Can you believe it? What kind of customer service is that?

Honestly, Morphe is the worst brand out there. Don't even think about buying from them, they're a big scam. I even took pictures of my reaction and everything, but they didn't seem to care at all. And get this, on their website they claim to have a satisfaction guarantee. What a joke! They clearly don't care about their clients at all.

I just want to warn everyone out there to be aware of this scam brand. Don't fall for their tricks like I did. Save yourself the trouble and find a better brand to buy from.

I've been buying stuff from Morphe a few times now, and let me tell you, it's a hit or miss. If you're lucky, you'll get your order without any problems. But if you're not, well, good luck. I once received some brushes that were in really bad shape - they were frayed and just looked like they've been through a lot. When I contacted Morphe about it, they basically told me tough luck. They wouldn't exchange them, refund me, or even send me new ones. And get this - they also charged me $7 just to send the faulty brushes back, even though it was their mistake. Can you believe that?

After those two experiences, I've pretty much given up on Morphe. I don't think I'll be shopping on their website again anytime soon. If you're really set on buying their products, I suggest going to a physical store if there's one near you. That way, you can at least inspect the items before you buy them.

Overall, I'm pretty disappointed with Morphe. Their customer service is lacking, and their return policy is a joke. It's a shame, because they do have some nice products. But when it comes down to it, I'd rather spend my money elsewhere.

I recently made a purchase from Morphe (morphebrushes.com) in August 2021. I was excited to receive my order, which was just one pair of eyelashes. However, it's now September 21, 2021, and I still haven't received my order. I'm extremely disappointed with the lack of communication and customer service from Morphe.

I tried calling their customer care line, but no one answered. I also reached out via email several times, but I didn't receive any response or assistance. It's frustrating to see a company take money from customers without delivering their products or providing any support.

I'm now left with no choice but to take other measures to get my money back. It's a shame that Morphe has such a non-existent customer department. I won't be ordering from them again in the future.

Overall, my experience with Morphe has been extremely disappointing. I hope they can improve their customer service and delivery times in the future.

I placed an order on Morphe's website about 6 weeks ago, but unfortunately, I have yet to receive anything. At first, I patiently waited for 3 weeks without any updates or information about my order. After reaching out to their customer service team, they claimed that there was a mistake with the tracking number. I was frustrated with the delay and asked for a refund, but they insisted on reshipping the package instead.

Another 3 weeks went by, and I still had not received my order. I reached out to their customer service team again, and this time, they admitted to losing the reshipped package. They asked if I wanted another reshipment, but at this point, I had lost all trust in their ability to deliver my order. I had to resort to filing a chargeback on PayPal to get my money back.

Overall, my experience with Morphe's website was extremely disappointing. They did not pay attention to their customers or listen to their concerns. In my opinion, this website is nothing but a scam. I would highly recommend ordering from Amazon instead, as they have a much better customer service team.