Altisource
Reviews and Complaints

My name is Edgar A Razo since the 1 Of November I had agreed to vacate my home in a program called cash for keys my problem is with management whom was not able to comply with the AGREEMENT which was 2500.00 on the 30th of October i was served a 24 Hour eviction notice posted on my front door by a orange county sheriff's deputy when i tried to contact with

Altisource contacted me several months ago, and asked if I would be interested in performing: Property Inspections/write up a scope of work for repairs for inspected property, and inspect work when completed. They offered separate fees - which I submitted and they 'accepted'. As part of the process they said I needed to raise my E&O coverage to $500k, which I did. They asked for my bank routing number (ostensibly to make payments to my account for services to be rendered) which I gave.
Then ALTISOURCE requested I increase my E&O to $1, 000, 000! I told them I had already raised my E&O as they requested (at a cost of $400+), and once we were under contract, I would agree to increase to the $1m. The they told me OK, just log in to the log-in page link they had given me. It didn't work! An error message comes up saying " the (Altisource) server certificate is not validated/secure - do not proceed", When i pointed this out, they simply sent another email saying, we can proceed with our arrangement (contract) just sign in on the (defective) log in page!
I am an Architect/Builder and expert Witness for both architecture and construction - in the state of California, so I was more than qualified. I don't know what their scam/goal is...but I know this...they are not an honest business operation. My advise...DON'T SPEND ANY TIME OR EFFORT WITH THIS COMPANY...it will be wasted time/money/effort.

Altisource was the closer for a real estate transaction. Their voicemails do not work and they NEVER answer the phone. Despite being given a "direct" line, I rarely get through. I had to go through all the numbers I had received through emails just to find one that worked. They do not respond to their emails either. My client was going to be charged a $300 fee as well $100 per day if we did not close on time, but Altisource would not send the approval or the HUD! When I finally got the contract specialist on the phone, I was told I would have it in a half hour. 3 hours prior to closing I still did not have the needed documents for the buyer to get the cashiers check needed to close. This company is AWFUL and I do not know how they can possibly be allowed to operate in the United States. They are not really in Georgia (despite emails saying this), they are in India and they are a mess to work with! DO NOT USE ALTISOURCE if you really want to buy the house.

THE RECRUITMENT STAFF, me and 2 of my friends applied last July 15, 2013 at the SM MOA Ecom bldg. branch, since I have a friend who was accepted 2 weeks before we applied and gave us very good feedback about the company and it's employees. at first it was okay since the guard was very accommodating even advising us upon entering the lobby that "1 year BPO experience was needed to be qualified" since all of us have a "cumulative" (please take note of cumulative) total of more than 1 year experience working in the BPO industry we went ahead, we had our written exam and it was okay and the proctor was nice, even advising us to take a 15min break after the exam. while waiting for the interview portion we were happy, our friend who was hired 2 weeks ago was saying that this is a good company people are nice and we actually agreed, but things turned out for the worse when we were interviewed one by one by a certain recruitment officer. at the onset of the interveiw i could literally feel that she was not in the mood even sighing in front of me, she did not even introduce herself properly only starting the interview with the question "why are you leaving your current company" (yes i am currently employed to a normal office job and since my friend told me of the great opportunity a company 6 months old can give i tried in hopes of having a good stable career.) she did not ask anymore questions only stating the fact that i had a lot of jobs which i answered confidently since i did not leave purposely from my past jobs. I felt that it was not an interview but an interrogation, she was bashing my name in front of me so i was explaining even debating since I know when I am being treated unfairly and if the person was being unprofessional, she said she could not pass me since she does not want me to leave the company upon hiring, on my part she has a point but no stupid person would leave a 6month old company because we all know one reason why people leave and find new jobs it is because of the opportunity to build a career, especially if the company is new.I would not be applying to a BPO company again if i knew that career opportunities are not there. so i told her "ma'am why are you assuming that i would leave" we just debated, It came to a point I was the only one explaining what was in my CV and making my job interview myself just so that she would listen and not be closed minded in giving me a chance. after a good 30 mins of torture she just gave me an answer the "I could not hire you with or without BPO experience because you have to be employed a for a minimum "2 YEARS" with your current company, and I do not want to risk hiring you since you will leave the company if I hire you after a few months, the people I hired were staying with their company for 4, 7, even 10 years. (I'm not that stupid ma'am). so I just accepted it since she would not change her mind. I went back and told my friend who referred me what happened and coincidentally my other friends that applied also received the same treatment from the same recruitment officer, even the same reason on why they were declined. even the same argument. so we were leaving and my friend saw his manager (he referred my friend to Altisource) and we told him the story so we went to the smoking area on the 4th floor, luckily the manager saw his Boss and he made a few clarifications, he clarified if it was "2years with CURRENT company or CUMULATIVE?" his boss answered "CUMULATIVE" we were dumbfounded as to why the recruiter gave the wrong information. they just advised that they will look into the issue since recruitment has been rejecting applications by the bulk. haven't heard from then ever since. okay guys i'm not bitter and I know if I did not pass an interview or application I've experienced it and it's not a big deal, but if I know I am qualified and I know for myself that i passed I would not accept the reason given to me especially that if it was the wrong reason. I did not feel i was turned down from a job but i was rejected and discriminated. Yes, we need the job and we would do and accept everything for the sake of getting accepted but to be treated rudely, discriminated and judged is way too much. I am not even scared or ashamed in posting my name here, since all theses things are true and i'm looking forward to seeing if there will be a solution to this traumatic experience. I can deal with this my way since I come from a political family but I am still hoping that a response from the accommodating managers that gave us an answer that they will really look into it. anyway, My name is Don Victor Liwanag. the recruitment officer's first name is Leann, I was not able to get her last name since she did not even give it. To the managers for now I will not put your name here since you advised that you will help us out and for that sirs I thank you.

For a startup company like Altisource Please change one of your recruitment staff because they are the reason why your new account has not been filled up yet because recruitment declines or rejects applicants by the bulk, depending on how their day is going or simply on their mood. they make rejected applicants feel discriminated. beware of the recruitment officer by the name of Leann if you don't want to be insulted.

Beware: the above mentioned are all the same place. I was looking for a house in Modesto, California. And saw this house that I like. It required me to put my offer online, so I wanted to gohome.com. I found out that it is a bidding process. When I entered a price, it automatically increased for another $1000. After several try, I was outbidded. However, next day I got an email stating that the house was back on market and I could make an offer on the same site (I'm a little anxious). So I made an offer for lower than the asking price on MLS. It came back said there was another offer higher than me (same as asking). So I gave it another try and added $100 more. My offer was accepted. I suspected the bidding process was a fraud. But I was happy to get the house.

I was given a offer contract (not the standard CAR form) and signed without thinking too much. I sent in my deposit and signed all the forms.

One week before closing, title company informed me that there was a problem with title, so they would working on it. I contacted Premium Title but didn't get a clear picture as what was wrong. When the closing day arrived, there was still no resolution to the problem. Seller extended the contract but still could not resolve the issue at the end.

During this period, the property got vandalized. All the appliances, fixtures were either removed or damaged. After I contacted the Seller, Seller's response was this is "AS IS" sale, and anything inside were "Personal Properties". And even asking me to report this to police!

I put in 'Cancellation of Contract' and demand my deposit back. Seller refused to sign and sent me a 'Cancellation of Contract' stating buyer refuse to close and wants to retain all my deposit.

Lesson learnt from this is that I signed the contract without paying too much detail. The Purchase and Sales contract (not the standard CAR) from the Seller is ONE sided. Anything Seller cannot perform, it is not Seller's fault.

I will go on and fight for my deposit! This type of business is consumer's nightmare!

Been waiting for payment for services rendered for nearly 4 months. This after our bank account information was changed. They keep giving me a run around and asking for address update bank account information update this that and the other thing before they can process payments. I really wonder if they're even planning on paying our company for the services that we provided to theirs. They ask us to complete our work on priority when we ask the same thing we just get run around to another department. Even after threats of placing a lien on their house that we provide services on they still haven't gotten the clue to make a payment to us for the work we did. Not to mention the sudden use of regional vendors that took all of our work away from us and leaving us almost bankrupt