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American Laser Skincare

American Laser Skincare review: scam training program! 9

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Author of the review
12:00 am EST
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This review was chosen algorithmically as the most valued customer feedback.

The company claims they have an extensive training program FALSE! A company nurse comes that truly could not perform a treatment on a patient because they don't have the knowledge to do so. They only know how to train the girls on a protocol strictly out of a book. It's a 2day training thats right a TWO DAT TRAINING and then the new employee that never operated a laser on a patient is put in the room to work on patients.The patients are like projects,like test animals. with the company"s new protocols and procedures they practice on the patients. If a new treatment comes out they get to watch a video over the computer on how to perform this treatment! SO PEOPLE BEWARE OF THIS COMPANY (AMERICAN LASER CENTERS) DON"T BE THERE GUINEA PIG!

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Hang Them High
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Dec 26, 2007 1:04 pm EST

Hang Them High American Laser Parlor Operaors Are Lying ###.

This is hilarious you go on to this forum called the “Signature Forum” aka American Laser Parlor Center that you think is independently owned and operated however what really happens is all the links go American Laser Parlor Centers. American Laser Parlor Center in Phoenix, Arizona has been refused the lowest business rating by the BBB Online because of their strong-arm business tactics. In addition American Laser Parlor Hair Removal Centers across America have refused BBB Better Business Bureau arbitrations with dissatisfied consumer in Arizona and all over America for fraudulent scams.

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N. B. Wimberly
Dallas, US
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Jan 11, 2008 12:50 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

American Laser Center IS a scam. I was recently employed by them, and have already figured that out! The company sent us to a two-day training (not even full days). The clinic doesn't even answer their own phones. They do NOT practice safe treatments. The other technicians there not only look and act like they are on probation for a crime, but they fill out their client/patient charts AFTER they have already performed their treatments! They do not even know what the questions on the client charts mean! They all guess at them! This is serious; this is supposed to be a medical treatment in a professional, medical setting. It is anything BUT! I'm not sure what to do with this information, but I WILL NOT work for such a harmful, unreputible company!

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Allen
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Mar 05, 2008 1:07 pm EST

Hello,

It sounds like you are troubled with the training procedures involved with the company. I represent American Laser Centers and we apologize for the delayed response to your post. As you may already know, American Laser Centers recently changed ownership. We have a newly expanded team focusing on customer service.

It sounds like you were not satisfied with your American Laser Centers experience. We would like to ask you to please contact our customer service line at [protected] to voice your concern. We greatly appreciate your feedback on any area that needs improvement, including how our staff communicates our training program and experience.

American Laser Centers has performed more than two million treatments since the company’s founding in 2002. We are currently performing for than 50,000 treatments per month. Based on this deep experience, we have the lowest rate of incidents and injuries in the industry. Physicians not affiliated with American Laser Centers report an incident and injury rate of 4% of those treated. American Laser Centers’ rate is much lower – less than 0.05%.

Our business is heavily based on word of mouth and with your feedback, we will continue to improve our customer service and client results. We hope all of your future experiences with American Laser Centers are positive and look forward to speaking with you.

Thank you,

Nicole
customerservice@alcpartner.com
www.americanlaser.com

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cesar
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Apr 15, 2008 12:10 pm EDT

This company is a true rip off. I've had 2 treatments which they are charging me about $600.00. After selling me a package for over $1000. they claim month after month that they will be issuing me a refund, however it hasnt happened. Now i have a company called " care credit ' that doesnt care at all. They call me 10 times a day from 8am- 11:45pm. This has been so extremly stressfull. Please be advised that this is not the right company to get involved with. Im am sending blessings for all those that are dealing with customer service issues due to the dishonest transactions processed by american laser center.

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Amy
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May 13, 2008 8:04 pm EDT

I have never gotten a procedure done at this place, but when I once went to get a consultation with them they were not professional at all. First of all, the girl that I had a consultation with was not even a nurse. That killed it for me! and second of all, they really wanted me to get a laser hair removal package that day. They basically told me that they could only give me a discount that day and that if I didnt get back to them that day, that I basically was going to lose that discount. They really seemed desperate for money. Now thats scary, I would never trust anybody like that, thats why I decided not to go with them.

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Linda Nguyen
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Jul 03, 2008 2:38 pm EDT

Hi,
My name is Linda Nguyen and I'm a former employee at the American Laser Centers of Houston at the Galleria Location. I had a certified certificate that said that I was Trained & Certified in Laser Hair Removal, cellulite, skin therapy... etc. It was thrown away at the work place. If you could send me a copy of my Certificate, I would very much appreciate it.

My address: 109 Avondale St. # 2o
Houston, Texas 77006
[protected]

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Jessica
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Nov 24, 2008 4:20 pm EST

hi, I had a recent experience with American Laser center here in san francisco. I had no problem with them but the company they have for credit issuance ' ChaseHealthAdvance' is one of the worst company i ever dealt with in lifetime. Eventhough they say it's 12 month no charge they slam charges over n over. In 6 months they charged me twice for saying that my payments was late which wasn't . It's like they are very cheap and greedy company who wants to earn money in a very cheap way. I called customer service which was unwilling to help.

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AmericanLaserCenterScam
Clarksville, US
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Sep 03, 2010 1:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I suggest everyone that has been ripped off FILE A COMPLAINT TO STATE ATTORNEY GENERAL + FTC + BBB

I was ripped of at American Laser Center Brentwood TN. The lasers failed to remove even a single strand of hair ( I have very dark hair ). I would have better results removing my hair by taking off my shirt and rubbing my body against the wall! Complete waste of time and money.

Note: I have went to other laser centers and have seen dramatic reduction of my hair. American Laser Centers seem to only work on some people. DON'T SIGN A CONTRACT!

http://www.american-laser-center-scam.com/

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AmericanLaserCenterScam
Clarksville, US
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Sep 06, 2010 11:45 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

American Laser Center Brentwood TN - 100% NO RESULTS...Complete waste of time and money. Brentwood TN

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    24555 Hallwood Ct, Farmington, Michigan, 48335-1667, United States
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American Laser Skincare is ranked 83 among 117 companies in the Skincare category