American Laser Skincare review: unprofessional, dangerous, painful and no refund! 609

I got both arms burnt from my wrist to my shoulder. Not only have they still not refunded my money like they said they were doing to do 4 months ago, but they did not even have the decency to respond to a letter sent by attorney. Do your self a HUGE favor and stay as far away from ALC as you can. They are unprofessional and incompetent. Here are my pics...

American Laser Center: Laser treatments here is just waste of time, money, and energy. I have the same issue with no results from the treatments. I have received 30 treatments since 2006 and I do not see any hair reduction. When I ask about it, they simply said I am not the right candidate. I paid $2, 000 and the money is gone and no desired results. We should definitely file a class action law suit. BEWARE - DO NOT GO HERE. There were not these many posts earlier when I bought the package otherwise I would not have even gone there. Also, see different clinics for prices. I bought a package in Seattle, WA paying $2, 800 and just wanted to find out how other clinics are offering, then I went to another ALC in Bellevue, WA and got a quote for $1, 450 for the same package which threw me off. After fighting for almost 1 year they gave me an in house credit for the remaining amount but did not refund the money. They have false prices too. DO NOT GO HERE.

to 'itsmelol' - a class action is in the works - check out: http://www.americanlasercentersclassaction.com/

I've spoken with them personally, it's not a scam.

I went approximately two years ago for about an eight month period for my eyebrow area only. They burned me and after that, I decided not to return. Now I just found out I have skin cancer in the exact area where they burned me. Anyone who has gotten burns should be checked by their dermatologist. I plan on joining the class action lawsuit against the company.

machk - find a personal injury lawyer that works on a contingency basis and go after ALC for pain, suffering, medical bills, etc. That's just unacceptable!

I purchased a laser removal package for my face and stomach. I paid over $2000 for the services. At first everything seemed to be okay. I went for my treatments when scheduled for about a year. I didn't really notice a difference in the hair growth because I still had to shave between treatments. When this center received a "new" machine, I was treated with that one. This machine left burn marks on my stomach and neck. I had white patches on my stomach from the burns and I am African-American. I contacted ALC and they took pictures and offered me free microdermabrasion treatments to help get the color back. After my burned areas returned to normal color, I was suppose to restart my laser treatments. The computer was down for scheduling so I was supposed to be contacted about making my next appointment. I never was. Every time I called the office, the voicemail picked up. I left messages and never received a call back. To this day I still have not continued my treatment.

I just want to state... THAT I HAVE NEVER HAD A PROBLEM WITH ALC!
My mother referred me and she has been going for 5 years for different treatments. Her legs, underarms and bikini line are PERFECTLY HAIR FREE! I have only been going for 6 out of my 8-10 appointments and have noticed REAL changes in my hair growth. I signed up with Roxanne K in FH, MI and LOVE LOVE LOVE her! No one ever 'tricked' me or used any nasty tactics to get me to sign, although I do read my paperwork thoroughly before I sign and I also don't leave without asking questions. I hope that this leaves some people with a better sense of the company. 100% of the people will NOT have a great experience, that doesn't mean that the company needs to be sued!

I just created an account with http://www.americanlasercentersclassaction.com/ and am hoping that American Laser Center is shut down as soon as possible.

I spent $5500 on a full-body laser hair removal package (and far more than that in interest and finance charges) and have never seen any results. After my package of 6 treatments, plus my 2-year guarentee was up, I mentioned that I hadn't seen any reduction. I was told to call the corporate office to see if there was anything that could be done. Like most of the people who have posted, nothing was ever done.

Whether or not I ever see that $5500 again, I just hope the company gets shut down. They are dishonest, greedy, and misleading, among many other things. Hope everyone who posted finds some justice, as we have all been taken advantage of.

I've been doing laser treatments for a year and a half. I'm a registered nurse! I don't recommend going anywhere that uses "Certified Laser Technicians". What does that even mean? Do they know what to do if you are taking Propanalol and use numbing cream? What about if you have a Sulfa allergy? Have you ever had Displastic Nevi? If you want to be completely satisfied. Go to a DERMATOLOGIST for treatments! Use a laser like a Candela (Lase or Yag) and NOT IPL! IPL is NOT permanent. It WILL take at least 3-4 treatments before your eye sees a difference. The hair will get finer and lighter and grow slower. You may need up to 12 treatments to be 90% or more hair free, depending on your skin type. Light skin with dark hair will see faster results. Dark skin with medium to dark brown hair will take longer. If you get burned, 99% of burns are caused by TWO things: UV rays from tanning beds and the sun, or make-up and fake tanning lotion on the skin that is not removed prior to treatment.
Don't believe it if anyone ever says things like: "By the time you're done, you're skin will be as smooth as a baby's butt." (This might be true for some, but most people have very fine hair that is left behind that is too light or fine to be "seen" by the laser. You also might be someone who needs more tx's). "This won't hurt." (It DOES hurt. The laser for dark skin, the Yag, is much more uncomfortable than the Lase for light skin. You will likely need a topical numbing cream if you are a dark skin type.)
Eastern Indian women who have a lot of hair on their face, usually require more tx's and double passes. Don't ever let anyone tell you to bleach your skin! This is very dangerous! It means they don't have the right laser for your skin type and you will likely get burned!
Many women with facial hair will later discover they suffer from PCOS (Polycystic Ovarian Syndrome). You can see GREAT results with laser hair removal. Go somewhere with a "Lifetime Guarantee" or "Lifetime Membership" so that once you pay the big fee, you only pay a small office charge for tx's over the original package. I see a lot of women who don't know they have PCOS until they come to the clinic and find their hair keeps growing back more than we would expect. You can have "normal" hormones and still have PCOS or other issues that cause your hair follicles to be more sensitive to androgens that cause hair growth. Sometimes it's genetic. (Make sure your doctor is specifically testing for PCOS and not just "checking your hormones".)
Finally, make sure the clinic you go to doesn't have you come back ANY SOONER than 8 to 10 weeks for you first 5 or so tx's. Six weeks is NOT enough time to let the hair cycle back through and you will wind up needing more tx's. This works to the benefit of clinics that charge you "per treatment" fees and not a package deal. Treatments after about 5 or 6 need to be 12 weeks apart because by this time the damage to the follicles causes it to take even longer to grow.
Good luck to all of you out there. I love the results I've had from the Candela Lase I use at my clinic. The key to this is realistic expectations and patience. Good results can take up to TWO YEARS so hang in there!
Lisa

I spent 4000 dollars and was burned 3 times. The burns have left permanent scars. I stopped going and I did not receive a refund. I filed a report with the better business bureau. If anyone is considering hair removal it's best to go to a dermatologist for a consult.

I created an account with american laser center class action as well.
( http://www.americanlasercentersclassaction.com/)
I really think that someone needs to do something about this problem and not let this company rip people off.
I spend about $7000 on my laser treatments. After all my treatments were over, I still didnt see any hair reduction whatsoever. I complained multiple times but noone was ready to listen. I called the corporate office atleast 10 times. Every time I was told my call will be returned in 48 hours. I am still waiting to hear from them after 7 months of the first call. I really hope something is done about this.
I am going to try my best to take this as far as possible to make sure that everyone who has been ripped off by this company gets some justice.

Has anyone else received a message on Complaints Board from anyone at the ALC corporate office? I received a message saying they would like to facilitate a conversation between myself and their customer service department.

I responded to the message by letting them know I'm not interested in a conversation unless that conversation will get me a refund in full.

Just curious if anyone else has been contacted by ALC through this site?

I signed up for a package that included my chest, stomach, and back of neck in 2007 for $2, 000 at the Miami Beach location. From 2007 until earlier this year I received 14 total treatments (they claim its supposed to work in 6 or so). And despite near promises (a "bag of goods") during their intial sales process - I've only had very limited results after 14 treatments (still quite hairy).

The reason I went to American Laser Centers was because of their 2 year guarantee where they'd do touch up work to make sure you're satisfied. Well my case it was hardly touch up work as they never, by any streatch of the imagination successfully, did the job in the first place. Plus, I'm the perfect skin and hair color for the treatments. Light skin, dark hair. I'm pretty sure if I stood there for their sales pitches and showed potential clients what the results are they'd have a tough time making a sale ever again!

While I once was recommending my friend to the place, now I wish I hadn't and would definitely say stay away. Plus, their customer service is as good as what you've read in other postings. I've had to call in excess of 4 times before I spoke with someone and they never called me back not to mention that when I had scheduled a meeting to meet with the manager she ended up not being there and no one let me know.

I'm glad this site exists because I was thinking of starting my own. People need to know before they spend their hard earned money on a service that falls drastically short of any reasonable expectation of quality.

This company will burn you physically, and financially! RUN if they ask you to pay for all your treatments up front.

Once they have your money they will not care about getting you scheduled or results! The owner (rich morgan) is not even a doctor of any sort.

Ask your nurses if they are actually treated good there. they are soooooooo abused.

Managers have qoutas of sales each month so as a patient you are nothing but a number, ever. Managers also have noooooo medical experience or degree.

I have an update on my miserable treatments at ALC (Rockville, MD.)
After my 6 treatments of full jawline and upper neck, the manager tells me that I have been getting free treatments, since my chart says that I paid for only my CHIN. UGG
SO now that Im on the 2 yr. warranty I have to pay $50.00 per visit. and the worst technician ! she only does spot treatments! which is SO annoying, she takes no more than 5 minutes to do my whole cheek, jaw, & upper neck area. She even complained that I used up her bottle of jelly. The most unprofessional place I have ever been to.

Hello Everyone,

I'm going through the same thing...trying to get a refund! I received my 4th treatment and was burned like hell! I told the girl who was doing the procedure that it was very different that particular time...usually I was not in any pain until after the procdure (strong stomach cramps), but I was getting burned every single time that laser touched me. They told me that it was due to the fact that my menstrual was 2.5 weeks away! That didn't sound right to me because I had been there before while it was only 3 days away, and never got burned. Anyhow, I have unsatisfactory results, in which I was given the documents to sign only after the clinic manager got me approved without my total consent. I was asked for very little information because they obviously had everything they needed to fill out the application. Everything happened so fast, and before you know it, I was in the procedure room (the very same day of the consultation) getting my first treatment. Everytime i asked them if they ever had any complaints of side effects, they would say no! They stated that it was tested by doctors, and proved to be very safe. I asked them was the before and after pics true, and their patients, and I was told yes. I'm starting to think different, especially after 6 treatments and nothing!

After going to this "service" over 10 times for hair removal my sister and I have gotten absolutely ) results. We were told we told that 1500 only guaranteed you 6 visit- we never guaranteed you would get results. So they are tell us we pay 1500 dollars with no guaranteed of results. That staff are [censor]s the computers are always down. You can wait 45 min for you appt. cause the receptionist is catching up on jersey shore or gossiping or doing her nails. There is litigation against them at this point and the Better Business Bureau is investigating them. DO NOT WASTE YOUR MONEY HERE

In February the new manager at the Chesterfield, MO location offered me a discount for an underarm package. I had reservations for accepting, and they were mainly that I will be moving away in the fall, so I wasn't sure if there was an ALC where I will be going. Also, even if there was an ALC where I am going, I wasn't sure that I would get 6 treatments before leaving. She told me she'd be happy to freeze my package if I moved to an area without ALC until I returned or moved to an area with ALC, and that she would write that on my records. Then I asked her about the 6 treatments, since I know that some treatments are done every other month, like my navel treatment. She told me you can get any treatment done every month. So I asked her, "If that's the case, why is my navel being done every other month?" Recalling that the last manager had explained to me that hair grows differently on different areas of the body, I wanted to hear her answer. She said she wasn't sure, but as far as she knew, you can get any area of the body treated every month, and she used herself as an example. She said that if I started in March, I would get 6 treatments by the time I leave in August or September.

When I went in March to finish the paperwork and get my treatments, I was concerned that a credit card had been sent to me by the financing agency, so I asked about it. I didn't want a new credit card. They assured me it wasn't a credit card. I felt really pressured by the staff to sign the papers, so I did, since my main concerns had already been addressed in February. After the technician treated my underarms, she tried to schedule my next treatment for May instead of April, so I told her what her manager had told me. She talked to her manager and came back saying that her manager didn't recall our conversation. That's when I realized that she had blatantly lied to me to try and get me to buy the package. She didn't care for my well-being or the effectiveness of my treatments. It seemed like she was trying to fill a quota for the month. So I won't be getting 6 treatments before leaving. Now I'm also afraid that even though she wrote that my package may be frozen if I move to an area with no ALC, that won't mean a thing since her word is not the truth.

I would like to join this class action lawsuit because of their blatant lies and selling practices.

Do NOT use this company! They are sleazy and I received the worst customer service I've ever encountered. I had to cancel an appointment due to illness and they hasseled me and said I would have to be charged for the appointment, even though I have prepaid for the service. The asst. manager there, Callie Ullirch, in Roseville, California, was very unprofessional and incinuated I was lying. She told me that I should just come in sick anyway because their nurses can wear a mask. That was so out of line and not to mention a health hazard! I had to fax them over a note from my doctor so I would'nt be charged a "cancellation fee". I will NEVER use them again!

It was just brought to my attention that americanlasercentersclassaction.com is now a website of nothing but advertisements. Does anyone know what is going on with the lawsuit? Why has the lawsuit website changed completely? Is there a new address for the website or is it just gone? Seems kind of sketchy...

This centers stinks and the staff are even worse they took my money and damage my skin and self-esteem I hope they close them up!

They are unbelievably irresponsible and I feel completely uncomfortable ever going to an ALC location again.

I believed in the Laser Hair Removal treatment, I am a perfect candidate with dark hair and lighter skin. I went religiously for a year and a half and had to stall for a little while during the time I was using RetinaA due to the enhanced sensitivity to UV lights. I went to the Williamsville, NY (Buffalo, NY) location. The staff seemed great and really friendly. Then without warning, it closed.

It gets better... I then contact the corporate headquarters. There's no record of me. Nothing. My name doesn't even show up. I called three times this week and finally someone was able to find my in the computer. I jumped through a few hoops, was told I could get a refund since the next closest location is over an hour away. I get a call back less than a minute later, nope, sorry we can't give you a refund because this location was privately owned. I then asked for the owner's information. I was told that usually the owners give forwarding phone numbers, but not this one. He just disappeared. I then asked to speak to the regional management team (I was told previously they were going to issue my refund that I was not going to get now). I was denied. I told them I wanted to speak with the regional management team because they must know who the owner was. I was told that no one in the organization has that kind of information.

Basically, they have no record of the gentleman who was running the location. My only option was to transfer to this other location over an hour away. I am extremely disappointed. I held up my end of the "contract" and now there is no one to make the owner or ALC responsible.

I am filing with the class action law suit and the new york attorney general. I have already filed with the BBB. I hope everyone gets fired up about this and something can be done!

Wow! I have considered going there for laser hair removal. Not now, than you!

Wow! I had considered going there for laser hair removal. No now, thank you!

ALC is like a drive through restaurant for cosmetic procedures. I went in on a friday to have dermal fill on my cheeks, which I have had before. The result is supposed to be fuller rounded cheek bones. I was injected and now one side of my face is covered in blisters, peeling, balck and blue and purple after one week. I do not have higher cheek bone look, instead my face just looks fat! I called their customer service dept. and was told to go in for photographs. I asked to speak to a Dr. who was not available. Apparently they have one Dr. that is the top of the umbrella for all thier locations and is never seen. I also asked to speak to the director of the location i went to and she had JUST STEPPED OUT. Then their was discussion about how I may have an alergy to some food. right, one that affected only one side of my face. Next they asked if I was prone to cold sores. I am not. All was aimed at seeming to be my fault! Beware, their prices may be good but you are getting what you pay for. No refund offered.

I have only had two treatments so far with American Laser on my underarms and extended bikini areas and I have been pretty pleased. I asked for my money back for the other 4 treatments and after a couple weeks of hassling was able to get my money back. I had wonderful results and continue to have them however I had moved overseas. I have moved back and can anyone share a GOOD place to go since it looks like American Laser isnt?

I had only gone for 3 treatments and shortly after came down with a very severe staph infection in the same area I was receiving treatment. I had not really thought about the fact that their equipment could have been what actually gave it to me! I am not sure HOW I contacted it, but I had to take medicine that made me sensitive to light, which made me not able to get treatments for awhile. Even after I had finished taking the medicine, it has taken months for the scars to heal so I have not wanted to return for quite some time because I wanted to make sure everything was completely healed. I recently called to make a new appointment after many months and the new management informed me that since I had not been in so many months they could no longer offer the 2 year guarantee. I am completely outraged because I had medical reasons for not receiving treatment. She said they would still owe me the remaining 6 treatments but they could not guarantee it would work... Hmmmm could this just be an excuse that it wasn't going to work in the first place? I wish I could just get my money back for my remaining treatments and be done with it! She said if I bought another package for another area then they would re-instate the 2 year guarantee for both areas. How does that make sense? ! I am there with you all that american laser centers is corrupt!

I spent $7500 . NONE of it worked. In fact, I had to attend my wedding with one eyebrow a 1/2" higher than the other. Unbelievable experience. I was not provided the documents to read until after two procedures were done (their policy is no reimbursement on anything once a service is started...) and then they were too busy to talk (getting money from others and telling everyone who exited how fabulous they looked). They told me I would be reimbursed once I realized what I paid for and wanted to reduce the number of services. After a month they tell me they would not refund me because I had initiated services. Elissa Russo and Chantelle Mayrand from Attleboro, MA. Unbelievably unprofessional. Do NOT fall for the coupons, the bogos, the "win a free X" contest. I have emailed Ken to try to join the suit. Calls and emails to corporate have gone unanswered. Contact me at westcoastgal@comcast.net.

I too have been disgusted by this companies values and ethics. I have over $10, 000 invested in this endeavor. Their continued false claims of the results which will be seen is unethical and at the end of the day unsubstantiated and they are FULLY aware of the issue. I have contacted corporate and have also contacted lawyers as I have been provide false information in which the company fired the manager who provided it and indicated that at times this happens and unfortunately since I didn't have it in writing, there is nothing they can do. This manager also showed me her private parts as I paid to have laser hair removal on my bikini area and continued to make her aware that I was seeing zero results. Her efforts was to reinforce to me I suppose that I would see results as she had. ? Then I after the office continued to provide varying treatment timeframes, conflicting bits of information about what I should see as results (which began from the sales person who was fired of 30% reduction per treatment--completely untrue) I asked again for a refund. I was hung up on twice by the office manager, who also refused to allow me to keep my appointments since I was asking for refund and refused to provide me with her bosses contact information as well as didn't send me the promised paperwork to obtain a refund. Since that time, I have contacted corporate and been promised follow up phone calls with no follow up. This business practice is corrupt. Accountability at a higher level. It is simple corrupt practice. It isn't about patients. I would ask those who are not stating facts and opinion only to begin stating the facts. The facts tell the story as clearly as needed and should make those executives at this company take a good look in the mirror and make the choice to do the ethical thing or walk away and pay the price in years to come. One reaps what they sow and I hope they choose to sow good seeds and all will come back in the end. The fact is this. The Better Business Bureau has 522 complains in the last 18 months. Corporate's standard verbatim on this is that in any cosmetic industry this type of feedback is standard. Really? Ladies and Gentleman--this isn't surgery...this is LASER HAIR REMOVAL. It is that simple. It is either removed or it isn't. THAT SIMPLE. If you can't remove it, don't make claims on a website and give individuals the perception and expectation that in 6 treatments it is likely that all hair will be gone. If you can't guarantee it, don't. For those individuals who support the company and if the company indeed is ethical and believes in their products and services the solutions is as simple as this. GUARANTEE EVERY INDIVIDUAL ON THIS SITE WHO HAS PAID THE MONEY A FULL REFUND OR FULL HAIR REMOVAL WIHIN A SPECIFIED TIME PERIOD. That is what every one of us paid for, as long as this is what every one of us get, the posts stop. That easy, that simple. I challenge American Laser to guarantee someone something. The alternative is what you've got on your hands and its not going to go away. Its a class action law suit and I can tell you that if folks are intelligent about this, you will gather your facts, you will post FACTS on this site, you will report those FACTS to the authorities. No hear say, not opinions, not emotions, not anything but FACTS. This will ensure that those who are allowing this type of corrupt behavior will be held accountable to either make the situation right or face the criminal and civil investigations deserved. They do this in many other industries, there is no reason it can't be done in this one if the facts are raised to the authorities. LET THE FACTS BE HEARD.

Hi All,

I also feel cheated by American laser treatment center. I registered for a free consultation and they lured with their discounts and all ...I was so stupid to sign the package and got a laser spot check done on the same day. Note: the spot check was not even done on the area requested for laser. Due to some family emergency I had to live US for good ..thats when I requested them for a full refund since the treatment did not start as such..it was only the spot check that they had performed. When I called them they said that the treatment already started and even the spot check is considered as a treatment. They say that they would not refund the 700 dollars that I already paid and would waive off the remaining amount which I dint pay ...

I am still in the process of negotiation for getting my refund since the treatment did not start full fledge. Also I told them that I am ready to pay the amount for spot check but still they are like its in the contract that they wont return my money.

Using a quote from another poster on this board "ALC is the mouth of hell and Richard Morgan is satan". I think that sums it up pretty good. The company is a joke, the owner is a huge jerk that is sleeping with the Vice president of the company Chelsea Klinke. BTW he is married to a former clinic manager. He has slept with numerous clinic managers when he "visits" there clinics and still continues to do so. None of the services work becuase they do not train there technicians properly. Thank god they did one thing right and got rid of the Regional manager Gayle Wholman but unfortunately they replaced her with someone more cold and calculating Roxanne Kowelewski. I cannot wait for this company to close its doors. Oh BTW ALC changing the name of your crappy company doesn't change anything!

THANK GOD THEY FINALLY GOT RID OF THAT C------ GAYLE WHOLMAN. WHAT A POOR EXCUSE FOR A HUMAN BEING THAT WOMAN IS!SHE TAUGHT ROXANNE EVERYTHING SHE KNOWS.THEY WILL BOTH BURN IN HELL TOGETHER

Rich Morgan is a giant child who tries to get ahead in life by screwing others any which way he can. Not only has he used sex as a tool to influence his staff (cheating on his wife numerous times), he also uses his weak tactic of intimidation of job loss at every turn. At first he would use his large fake breasted Jew slave Gail to enforce his poor rhetoric though when she got to "needy" she was fired as well ( maybe the sex just wasn't that good anymore between them or those poor fake titties started to droop a little). Or he just needed Roxanne as his new sperm receptacle. i hear she's advancing quickly. Back to Gail...does anyone have her address at her stunning West Bloomfield home? I also hear she's trying to start up her own business these days. Isn't amazing that all the while Gail was trying to rub up on Riches [censor] she was tossed aside and treated the exact same way that she treated so many of her employees over the years. [censor] Gail's nasty [censor] old titties. [censor] Rich's poor attempt at trying to be a tough guy high roller. And [censor] ALC.

I want to join the class action lawsuit as well. I pain well over $3000 for 2 1/2 years treatment, got burned several times, was forced into buying products I didn't want and I now have more hair than I started with...I will do whatever it takes to shut this company down and get my problem taken care of!

Having spent over the normal market price on laser services with American Laser; sold under false pretenses that my local centre will not be closing down and the services will be available to me for up to 2 years until the desired outcome is achieved, i felt OK that paying more for a service i can locally obtain cheaper was ok in this situation as i was safe and secure that this operation was legit. Some weeks later after my 1st treatment i received a generic email blast to tell me my location was closing and my closest location would now be Santa Monica which living in East LA, this is unacceptable. Not only is this a huge inconvenience, my work schedule will not permit me to drive a round trip of over an hour just to accommodate a 10 minute appointment. This is short sighted and simply unacceptable after falsely stating otherwise. Having subsequently complained about this I was told i could have a 50% refund to which i declined as this was unacceptable, paying over $400 on a few treatments which had made no difference when i could have spent that on the full package locally in another salon but i went with ALC as they promised complete satisfaction and accessibility with lots of locations available to me for my convenience. I'm left high and dry and the sales rep made of with her commission, this makes me very angry and foolish that i believed in such lies. This complaint was issued months ago, i have made 7 calls to continue the conversation and im over 5 months without treatment and no resolution and no matter how many customer service reps i call, they tell me a regional manage will call me back to discuss but no one EVER does! What can i do? They lied and are not servicing this complaint and have made away with almost $1, 000! This is daylight robbery at its finest! This would never happen in the UK. They are frauds and have left me utterly frustrated and anxious month after month. I have never experienced such bad service and shady business MO. I am next looking into taking legal action but would rather they pick up the phone and CALL EM BACK to resolve! Utterly shameful.

I paid for lip and chin hair laser removal. I kept all my appointments and went when they told me to come back. I was seeing results but then they closed the doors in the Rockford, Il. area. The company expected me to drive an hour and half from my home to another clinic. I have made several phone calls to the company and have been told that a manger will be getting back to me. After 3 weeks and 4 phone calls, I have yet to hear back from the company's manger. The closing of the office came as a complete surprise. On my Friday appointment, I was told that Saturday (the very next day), the office will be shutting down. After reading these posts, I will be contacting Lisa Madigan and another close friend, who is an Illinois senator, and let them know of these deceptive practice this company does. Also, the BBB will be getting a phone call from me as well. BTW, I am back to waxing and shaving the areas because the hair grew back. Oprah Winfrey will be getting e-mails to because she had this company on her show. Only if she knew what a big scam this company really was.

They suck. Just because they are "approved" by the FDA doesn't mean squat. The vela shape doesn't do a damn thing. And it hurts like crazy. And the laser hair removal hasn't worked in over a year. I have a few small areas where there doesn't seem to be regrowth, but other than that, still shaving! And it hurts! if you want the results that Vela Shape offers, you'd be better off taking the $3000 and having the minimally invasive lipo surgery instead.

American Laser Center is a complete scam. Just got done building a dedicated website to expose them (hopefully I can get it ranked in top 3 in google when someone types in "American Laser Center". http://www.american-laser-center-scam.com/

I got treated (ripped off) in the Brentwood TN location, 100% No Results...thousands taken.

American Laser Center fails to tell people that the laser hair removal ONLY WORKS ON SOME PEOPLE! Even if you have dark black hair.

They send out $300-$1000 OFF PACKAGE VOUCHERS in their online contest. The WHOLE PURPOSE of this technique is to GET YOU TO SIGN A BINDING CONTRACT WITHOUT KNOWING IF THE TREATMENTS WILL WORK FOR YOU. Chances are...THEY WILL NOT!

I spent thousands of dollars on a package to find out that the lasers they use do not work on me...(note that I have had great results at other hair removal clinics using a different type of laser machine). Not a SINGLE strand of hair has fallen off since I have been getting treated at American Laser Center in Brentwood TN...Treatment Works on VERY few people. Don't waste your time and money.

American Laser Center Brentwood TN - DON'T SIGN CONTRACT. 100% No Results.

From what I have read online, YOU WILL HAVE A BETTER CHANCE OF GETTING BURNED AND PERMANENTLY SCARRED BY LASER THAN HAIR BEING REMOVED!

www.american-laser-center-scam.com

I had the hairs on my dick shaft and ball sack removed. It hurt like hell but it was well worth it, my 3 inch dick now looks to be at least 4 inches. With all the swelling from the infections it looks much thicker to. I just hope the pus stops oozing pretty soon.