American Screening Corporation
Reviews and Complaints

This company is not good at all, they should not be open because they cheat customers. I ordered 9 different things like disinfectant spray, DisCide ultra towellettes, and hand sanitizers. I even paid for them already with my credit card and everything but I never got all my orders. I lost $135.50 and the only thing I received was a tiny 4oz hand sanitizer gel. Where is the stuff I ordered? Why couldn't they send me everything I paid for? I tried to ask them for my money back and I even called many times but no one answered me back at all. Terrible service! I don't recommend ordering anything here because you won't get anything like me.

It makes me sad that the USA government officials or any USA business laws didn't do anything about this company yet. Why are they still allowed to be online and get away with it? It's very unfair and disappointing to see that there aren't better protections for consumers like me. Maybe the company will change their ways if they receive enough negative reviews. Until then, buyers beware!

So, I wanted to order some hand sanitizer from American Screening Corporation, Inc. in April. Well, let me tell you, it took until June before the product was finally delivered to my doorstep. That was a long wait! During those two months, I tried to get an update using their "chat" feature on the website. However, it was basically a bot that only collected my contact information. I heard back from no one and had no idea where my order was. I tried calling them many times, but that was useless as well. Most of the time, there was no answer, and when there was, it was a recorded message. Imagine that!

Luckily, on my eighth attempt, I finally spoke with a live person. But guess what? It was a lady who didn't handle refunds. She promised to have someone call me back, but that never happened. I was frustrated, to say the least. In fact, she let out a chuckle and shared that many others were calling in looking for refunds, too, before quickly hanging up. That's terrible customer service, don't you think?

Despite all of that, I did finally receive my order. But honestly, their business practices are not good. Many reviews have mentioned that the company is quick to take your money but not so quick to deliver. I agree with that statement. American Screening, how about they stop advertising products they can't deliver? This would save everyone time and frustration.

I placed an order on americanscreeningcorp.com in mid-February for 3M N95 MASK(1860), which cost $349.95. Unfortunately, after waiting for three months, I still had not received my package. I tried contacting the merchant over ten times via email and phone, but they never got back to me.

One day, however, they finally picked up the phone when I called, and I asked for a refund. They agreed to issue one, but the struggle didn't end there. After waiting an additional week, I still hadn't received the refund confirmation email, so I gave them another call. That's when they told me they no longer had the product I had ordered and wanted to replace it with something else.

I declined their offer, but they insisted and said they would hold the refund. Shockingly, after I disputed the credit card charge, they shipped a low-quality replacement product that wasn't even the mask I had ordered. It was not a N95 Mask, but a cheap, low-quality one instead.

I was extremely frustrated that they shipped the wrong product without informing me beforehand. It was also unbelievable that they refused to refund me for the product I didn't purchase and instead replaced it with a cheaper, less valuable product.

I'm so annoyed by the whole experience that I urge you not to buy any products from americanscreeningcorp.com.

This company ain't good at all. If you got an issue, forget about fixin' it 'cause ain't nobody pickin' up the phone. And if you leave a message, ain't nobody callin' back. And don't even try to "chat" with 'em 'cause that's a dead end too. I did get through to a sales guy once, but all he did was lie to me 'bout my order comin' the next week. That was two weeks ago and still no order. These guys don't answer emails, neither. Not Customer Service or Sales. They keep advertisin' new stuff but they can't even handle the old orders they got open. Like, why you gonna sell gallon bottles of hand sanitizer if someone's been waitin' two months for two eight-ounce bottles? I asked for my money back but we'll see if that even happens. Might have to take 'em to small claims court if they don't come through. Ain't recommendin' this company to no one.

I done did a purchased of hand sanitizer on the first week of March from American Screening Corporation, Inc. They dang-nab told me that they had twenty cases in stock, so I ordered five cases of 12 bottles of hand sanitizer each. I even paid for first-class mail to get 'em faster, you hear? But then, I called 'em up and emailed 'em, but never got no answer back. Finally, they answered my call and said they was out of stock and it was back-ordered. That sales person told me it was in stock when I made the order. It's all a bunch of hogwash and they's trying to scam me. They even said they shipped it out to me two weeks prior and I ain't never received it. When I checked online, they said it would be shipped out between April 6th to 17th, but it still ain't come. It's all a bunch of BS and a scam, if you ask me.

To make things worse, now they done changed the product from 12 bottles per case to just one bottle per case. And it said they only shipped out five of the darn things, not five cases. They always talkin' 'bout how they can't give me no tracking number 'cause of high demand. But if they sent it with UPS, FedEx, DHL, or USPS, they gotta give me a tracking number. Don't never buy nothin' from this here company. It's all a scam and a fake.

I been in business for a long time, but let me tell you, nothing prepared me for the craziness that went down in the year of 2020. We had all sorts of problemos, like not enough peeps to work, trouble with getting stuff shipped to us, the gubment prioritizing certain supplies, and don't even get me started on trying to enforce social distancing in a warehouse. On top of all that, all of a sudden we got a ton of orders flooding in like nobody's bidness, and we were getting calls and emails like we were famous or somethin'. Let me tell you, there's no way we can respond to all that real quick like, but we do take every review seriously. That's why we're happy to swap out any product that doesn't match up to what you ordered between March and July of last year. We value feedback from every customer, and we wanna make sure everyone's happy.

Now, I ain't gonna lie to ya, we messed up a few things along the way. But we're learnin' from our mistakes! We made some improvements to our website, and we're only showing products that are available to ship, and we got rid of stuff we can't get anymore. That's why we're confident we can deliver what you ordered as soon as possible. All we ask is that you email us at ***@americanscreeningcorp.com with your request and order number, and we'll take care of ya. We appreciate all y'all who support us, and we hope we can make every single one of ya a happy customer! Trust us, it ain't our intention for anything counter. Peace out, Ron.

I had an experience with American Screening Corporation, Inc. that had me feeling frustrated and disappointed. I placed an order for HENRY SCHEIN Masks in early March, understanding that there might be some delays due to the pandemic. However, I had to wait for three months before my order was finally shipped out in May. When I received the masks, I was disappointed to find that they were of a bad quality that seemed to have come from a factory in China. What's even more concerning was that they were not surgical and not FDA-approved!

When I reached out to the American Screening Corporation, Inc. to cancel the order, they stated that they did not carry Henry Schein products and were just using the images to mislead customers. Trying to contact the company proved to be extremely difficult. When they finally responded, they were unhelpful and seemed to be providing a lot of BS information.

Another thing that I found frustrating was that when I filed a claim with my bank or paypal, they provided a tracking number and shipped something out that was vastly different from what I ordered. For example, when I ordered eight boxes, they only shipped out four, or when I tried to cancel an order, they simply ignored my requests. It seemed like they were only interested in keeping my money and providing me with lesser-quality products.

Based on my poor experience with American Screening Corporation, Inc., I would highly advise others to beware and avoid dealing with them. Their customer service was non-existent and their actions were misleading and unprofessional.

I had some concerns about American Screening Corporation, Inc. (americanscreeningcorp.com) when I placed my order for their product. I ordered on 4/4/20 and did not receive any confirmation order. It took about 3 days before I could view my purchase history on their site. I was worried that my package would not arrive because it should have been delivered on 4/19 and it was already 4/23! I called several times, but nobody answered, or they answered and hung up a second later. I read some other reviews and found out that other people were having similar issues.

I was very concerned because I had already paid for the product, but I couldn't contact anyone at American Screening Corporation, Inc. This is a big problem, especially during these difficult times. I decided to reach out to the Better Business Bureau (BBB) to see if they could help me get in touch with the company. However, I found out that American Screening Corporation, Inc. was being investigated by the Louisiana Attorney General's office. I spoke with someone at that office who confirmed that they were under investigation and asked me to report my experience on their website.

This whole situation was very frustrating and worrying for me. It's not right for a company to take advantage of people during a crisis and profit for themselves. They didn't even deliver the product that I paid for, which makes them thieves. They should remove the "American" from their business name and call themselves "Unpatriotic" Screening instead! I encourage everyone else who has had similar issues to report it to the BBB and their banks to try and get their money back.

Overall, I would not recommend American Screening Corporation, Inc. based on my personal experience. Buyers beware!

I ordered from American Screening Corporation, Inc. in March 2020 and all the items were noted as in stock. However, after a month of waiting, I had not received any items yet. I tried calling their phone number, but it was constantly busy for weeks. I also sent multiple emails to cancel my order because the items were obviously not in stock. I spent an incredible amount of time reaching out to them, requesting my money back.

After three or more months from my original order, I was sent generic products that they were apparently attempting to make for their customers due to the pandemic without refunding money. It is now late November, and I am still working to get my money back, but the company is treating me like a criminal and claiming they did nothing wrong. The products that I received didn't have any expiration dates, which made me question where they were made. They were even labeled with the incorrect name, with the original product name still visible beneath American Screening Corporation's label. The wipes they sent me were not even for hands like I ordered, but for hard surfaces, and when I searched for the brand on the internet, the only place I could find that sold it was in China, where the pandemic started.

Additionally, American Screening Corporation didn't even credit their customers for the price difference, nor did they admit to doing anything wrong. A lot of people may be out there who don't even know they were ripped off by this company. In my opinion, this is the worst company I have ever had the displeasure of encountering. They used pandemic pressure to cheat their customers out of their hard-earned money, which is illegal. I hope that in the end, justice will be served, and this company will pay the price for their deceitful behavior.

I heard about American Screening Corporation, Inc. more than 3 years ago from a friend who recommended Diego. In the beginning, when I called, I could speak directly with an important client but things changed without notice. Now, I have to deal with Bridget, who answers the phone and often misunderstands addresses. She spends about 5 minutes asking if you said "The? Nine? Tel?" I have never met or spoken to anyone from any company, even one that sells trash, could hire a person that appears to not have finished elementary school. It is frustrating that an order, which I place once a month or more, is delayed because Bridget cannot verify "5 County Road B. E." This is something that I have never seen before. After multiple run arounds, and 3 transfers, I am sent to Diego who places an order and charges my card, which gets stuck for weeks without a product. When the order finally comes, it fails to get delivered even after being promised that it would be delivered on Friday or Monday.

This has led to a lot of disappointments on our end. For instance, we had nine patients on Monday, and we could not test them because the cups were not available. We have 12 to 14 patients scheduled for tomorrow for drug testing before refills, and there are still no UA cups. I have called today 2 times with my admin assistant sitting in front of me, and both times the calls were hung up immediately. Our phone may have a problem, but I think Bridget and her colleagues hang up when they see my name on caller ID. It is disappointing that after charging my card, and 13 days later, the company cannot deliver the product, and no one can give me an answer.

I am a doctor, yet when I call, I am spoken to like a dog and even hung up on like an animal. My admin assistant, who is new, was also treated rudely despite being referred to as white. I feel this company is biased since they treat people differently depending on their accent or skin color. Their customer service has been terrible, and they supply vital medical supplies that hospitals and clinics rely on to function. It is not fair that if you are white, Diego and Bridget might treat you better, but if you are a person of color or have an accent, you are treated unfairly. I advise that you stay away from this company, and if possible, find a backup plan.

To get their attention, I am copying and pasting this review to the CEO and all emails related to this company and BBB. I would also like to point out that I still need my USD cups ASAP because they charged me last week for them, but the product has not been delivered. I recommend that anyone giving a 1-star review records their calls so that they have proof of the terrible customer service. Finally, I am thinking of taking legal action as I have a fourth person who can testify to the service and hang-ups.

So, I have some thoughts about American Screening Corporation, Inc. (americanscreeningcorp.com). I ordered from them way back in March of 2020. Let me just say, the customer service is not good. I tried to get in touch with them for 30 whole days, and they didn't respond to me once. Eventually, I had to email them to request a refund, and even then it took two whole weeks for someone to get back to me. And then get this - they said they needed approval to process the refund! Are you kidding?

Well, after another two weeks of no refund, I decided to take matters into my own hands. I disputed the charges with my bank account and hoped for the best. And then, three weeks after that, I got a package in the mail. It was some knock-off hand sanitizer that I never even wanted! Can you believe these people? They're now asking me to wait for UPS to come and pick it up. But get this - they emailed me a tracking slip with no tracking number! How is that supposed to help me?

I tried reaching out to them again, asking if I could just drop off the package at a UPS location instead. But guess what? No one responded! These people are ridiculous. And what's worse is that they're scammers - they only sent me 24 of the 48 containers of hand sanitizer I ordered. I went to the post office and got the package weighed, so I can send the same weight back - if I ever get a real label, that is.

All in all, I would not recommend American Screening Corporation, Inc. (americanscreeningcorp.com) to anyone. Their customer service is terrible, their products are knock-offs, and they're clearly just trying to scam people out of their money. Stay far, far away from them if you can.

I recently made a big purchase of hand sanitizer from American Screening Corporation, Inc. (americanscreeningcorp.com), and unfortunately my experience was not a positive one. I bought two different types of bulk hand sanitizer that were supposedly in stock, but the very next day I found out that they were actually out of stock. It was a frustrating and confusing situation, but I tried to cancel my order right away.

However, it was incredibly difficult to get in touch with customer service. I spent three hours on hold and calling back repeatedly, but I could never get through to a representative who could help me. When I finally did manage to speak with someone, they told me that I was not allowed to cancel my order and had no way of knowing when my products would arrive. It was a major disappointment.

Two weeks later, I decided to check up on my order again since I'd heard absolutely nothing from the company. However, I was shocked to find that the phone lines were no longer accepting calls from customers who had placed orders on the website. I was told that I had to use email only. I sent numerous emails asking for an update on my order, but I never received a reply.

Ironically enough, when I tried calling again several times, I once again had trouble getting through to anyone. Either the line was busy or the mailbox was full. I felt so frustrated and helpless, and I still have not received my order or a refund of the money I spent.

Overall, my experience with American Screening Corporation, Inc. has been incredibly disappointing and unprofessional. It's clear that they don't prioritize their customers or care about their satisfaction. I would definitely not recommend this company to anyone who is looking for reliable and trustworthy products and services. Save yourself the time, money, and headache, and shop somewhere else.

This shopping site is a disappointment. The order I placed did not arrive complete, and it took me a very long time before I could speak to a real person on the phone. Every time I sent them a message via e-mail, I received a response that seemed to be computer-generated. I even left a voice message, which was ignored, and nobody called me back. After waiting for two months, they did not even bother to check with me first before substituting what they sent for an unacceptable item. Even after I called them multiple times, it was still difficult for me to get help. I eventually managed to return the unacceptable item, but I have still not received my refund. When I inquire about the refund's status, the operator always tells me that it could be weeks or even months before it arrives. I have never experienced such a tardy refund before. So, be warned, buyers, and think twice before placing your order.

I made an order early last March for some hand sanitizer at American Screening Corporation, Inc. (americanscreeningcorp.com) because I saw that it was in stock on their website and could be shipped within only a few days or so. I was ecstatic, so without hesitation I paid and placed the order!

Then, only minutes after making the exchange, I decided to dial up the nice people at their customer service to ensure that the ship date was correct. It turned out that the representative informed me that they did not actually have the hand sanitizer in stock, and moreover they couldn't even condifently say when they'll be able to ship it out. I told him I understood quite clearly, it's just that in light of the new news, I would like to cancel my order and be refunded for my purchase.

However, when I requested this over the phone, I was met with total refusal from the representative. I was getting agitated, so I had to place several more calls and send a few emails asking for a refund. It was a total nightmare... but, thankfully, I had used PayPal for the purchase, and they were able to step in and demand a refund for me. It looks like the PayPal ruling was finally made in my favor, and I jut received my refund today. Hallelujah!

Overall, I was just so disappointed with this company, and I firmly believe they make promises they simply can't keep. It felt like they just took my money and gave me nothing in exchange, which of coourse was wildly frustrating and stressful. I found their service representatives to be similarly awful, rude, impolite, and condescending when I spoke with them over the phone. For instance, one representative basically told me they were too busy filling much larger orders, and so I shouldn't expect my teeny tiny order to come anytime within the next year or so! I sure hope American Screening Corporation, Inc. gets sued or goes bankrupt soon, because they don't deserve to reap the benefits of hardworking customers' money like me. If not for PayPal, I could have been totally ripped off.

I was disappointed with the American Screening Corporation, Inc. because when I placed my order, they charged me right away but the products were not delivered as they promised. It was really frustrating because they claimed that their products were in stock but it turned out that they were not. I had a hard time contacting customer service or anyone at the company just to inquire about the order status.

It seems that this company used to be reputable, but now they are just scamming customers by pretending that their products are available when they are not. I also noticed that they are only reselling products from another warehouse where they purchase from.

Getting tracking information is almost impossible, which makes it even harder to track the items that I have ordered. I checked the Better Business Bureau (BBB) ratings, and I was not surprised that their rating was removed due to the many, many complaints they received.

It's disheartening to see a company that takes advantage of consumers, especially in the middle of this crisis. They prey on people's emotions by saying that they have Personal Protective Equipment (PPE) and sanitizers that everyone is looking for, but they only ship it when and if they decide to. I highly recommend that you exercise caution when buying from this company, and always be mindful that they don't always deliver on their promises.

As someone who has personally experienced their poor service, I advise you to be cautious when making purchases from American Screening Corporation, Inc. Buyer beware!

Let me tell you about my experience with American Screening Corporation, Inc. (americanscreeningcorp.com). I must say, you better watch out before you buy from them. Don't even think about giving them one star! I placed an order in March of 2020, and just as soon as I hit the submit button my credit card was charged. Five weeks later, and my order still wasn't shipped! I sent several emails and made several customer service inquiries but sadly, I got no response. I didn't get any reply to the phone number (***873) listed on their website because the voicemail box was full.

I decided to search for another number, and finally found an office number (***306). Finally, someone answered! I talked to customer service and requested cancellation of my order, and they said they processed it but couldn't give me a cancellation number. To make matters worse, I never received a refund!

Yesterday, after three months (in June of 2020), I got an email notifying me that my order had finally shipped, even after I had already cancelled it! They tried delivering the order using UPS, however, I refused it. In my opinion, this company has terrible customer service, and they act very unprofessionally. I hope they can refund my money soon.

The American Screening Corporation, Inc. is a company that provides various health-related products such as hand sanitizers and Clorox wipes. If you check online reviews from the Better Business Bureau, you will get a better understanding of what to expect from this company. My experience with them was horrible, to say the least. I placed an order for hand sanitizers and Clorox wipes on March 13th. The order totaled a hefty amount of $153.62. However, to my surprise, I was charged an exorbitant amount of $197.62 for two-day shipping on my $153.00 order.

On March 18th, I tried to cancel my order through their website’s live chat feature but wasn’t able to do so. When I tried to access the live chat again, it was turned off, and I had no way of contacting them. Although I sent two emails to cancel my order, I didn't get any response from them. It's been almost a month, and I still haven't received my money or the items that I ordered.

Finally, I received an email from them this morning, indicating that they were shipping the items. But to my dismay, the link they provided to track my delivery didn't work. You won't believe this, but they misspelled their own name in the link. Instead of American Screening Corporation, Inc., it read "American Screeing Inc." What a joke!

Based on my experience with this company, I would advise that you steer clear of them. They are unreliable and do not meet expectations. The customer service is terrible, and their shipping expenses are ridiculous. In conclusion, I will not be ordering from them again and will not recommend their services to anyone.

I placed an order on americanscreeningcorp.com but it seems their shipping department took a nap on the job - my order didn't arrive. I called them every day, but I only reached a human being after two grueling months of constant calling. Finally, I was told that my order had shipped - but when I received it, only 1 out of the 4 items I ordered were there!

I tried to get in touch with them again, but their customer support telephone numbers kept changing regularly. Finally, I spoke to someone and told them the situation. However, they just said "all sales are final," even though they never shipped my entire order - how is that even a completed sale?

I was so angry that I filed complaints with various government institutions such as the BBB, Consumer Protection Section of Louisiana Department of Justice and the National Center for Disaster Fraud. But sadly, no action was taken. The only thing they did was send me an item that I didn't even order! And now, they expect me to pay for the return shipment of their mistake!

It's really disheartening to see companies scamming innocent people. I can only wonder how much they're making by stealing from people and pretending that discourteous customer service reps will deter any follow-up.

I had ordered from American Screening Corporation in April 2020 because I saw that the shipping dates on their website would work for me. However, after placing the order, I had to call their customer service around 10-12 times a week to get any updates. Unfortunately, I did not receive any call backs from my voicemails.

I understand that there was a situation going on at the time which could have caused a delay of 2/3 weeks. But, I eventually received my items two months later in the mid of June which was no longer useful for me. Due to the delay, I had to purchase from a different vendor. To make things worse, I received items that didn't even match the description of what I had ordered. They were of far less value than what I had expected which left me quite disappointed.

In my opinion, American Screening Corporation is not reliable and their customer service is terrible. I feel let down by their service and would suggest that other customers avoid purchasing from them. It is upsetting to have to deal with such scammers, frauds, and disgusting people.

I wanted to share my experience with American Screening Corporation, Inc. (americanscreeningcorp.com). I recently ordered some PPE, specifically Level 3 face masks, for my clinic, as the website indicated that they were in stock and ready to ship. However, after several weeks of waiting and not hearing anything, I started to become concerned.

I decided to contact the company, first by telephone. When I asked why the item listed on their website as being in stock, I was hung up on, which was quite frustrating. I then tried to contact them by email, requesting a refund since it was obvious that they did not have the product in stock. Unfortunately, I received no reply.

Since then, I've called the company several times asking for a refund and have been told that I need to request this through email. It's quite frustrating that this company seems to keep you in the dark and not provide any updates or communication.

After reading numerous reviews on this site and on Trust Pilot, it seems that this is the company's MO. They advertise products that they do not have nor have any intention of providing. It's very disappointing and misleading.

I would advise others to stay away from this company and find alternative options for their PPE needs. It's unfortunate that they are not upfront about their inventory and keep customers waiting without any communication.