Menu
For Business Write a review File a complaint
Aramex International

Aramex International review: misleading the customer 61

A
Author of the review
12:00 am EDT
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Some of my documents were given in Aramex couriers, chennai, India office on August 8,2004 which was delayed in chennai office itself. Until now (August 24,2004) I have not received those documents. When we contacted the chennai office regarding this, we got misleading information such as 'it was already delivered', the documents were received by the neighbour and also we were given wrong telephone numbers of the 'so called neighbour' and the Aramex US branch. Everyday we have been calling India on this matter because of the sensitivity of the documents. We have not received any reply for the email sent to aramex through their website. According to the website tracking information the documents were delivered at Naguabo which is in Puerto Rico when it is supposed to come to Edison, New jersey, USA. So far, we have neither received the documents nor did we recieve any responsible replies from the chennai office.

61 comments
Add a comment
N
N
Naseeruddin Mohammed
US
Jul 29, 2019 5:04 pm EDT

My tracking no.is [protected] I need to change my delivery address Turaif Saudi Arabia. Still I didn't get the product pls send it turaif

E
E
Eslam Elsheikh
US
Aug 10, 2019 7:12 pm EDT

Dear Sir

I shipped with you, shipment tracking number [protected]
is in customs clearance in UK over two weeks now, I contacted your customer support several time with no use, whether they ignore or don't respond at all. What kind of information needed. It's a return to Amazon.

Waiting your respond

Thanks
Eslam Elsheikh

E
E
Eby alex
US
Aug 10, 2019 9:54 pm EDT

i got whtupp msg to update the location. i updated as per requirement. they forwarded some day to delivery my product. i choose 3rd. but i din't recevied on that day. i call aramex call center. they dont care about my delivery. they changed to 5th. without approval, how they can change dates.

W
W
Walid K
US
Aug 12, 2019 5:17 pm EDT

If shipment lost by Aramex who have to do the claim Aramex or customer.
since May 19, i have 1 part is missing and i ask aramex employee to send me a copy
from claim he told me its your responsibility to do the claim. and now they ask me to pay the shipping including the missing part. air waybill # 235-[protected]
waiting for your reply

W
W
Walid K
US
Aug 20, 2019 6:34 am EDT

no one is responsible in aramex you can talk to him, they only give promises and nothings happens they say something and do other things. i am facing the problem more than one month. i know this email will do nothing but i am trying no other option

W
W
Walid K
US
Aug 25, 2019 7:50 am EDT

no one is responsible in aramex you can talk to him, they give promises and nothings happens. i am facing the problem more than one month.

M
M
Mehran Mughal
US
Sep 07, 2019 5:33 pm EDT

The courier driver behaviour so bad and not delivered the shipment on time and also when asked to deliver the shipment to your office in buraida so we will collect it from there he refuse to do and behaviour is so so so bad.

thanks

S
S
Soha Hammam
AE
Sep 10, 2019 9:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

AWB# [protected]
from : SHEIN
the order was delivered to someone else and now it's lost I need o refund this order as it was prepaid online by a MasterCard
the order should have been delivered to Ahmed Hassan
mobile# [protected]
Emirates ID # [protected]

M
M
MedHat Said RaBie
US
Sep 15, 2019 11:40 am EDT

Nothing happened

M
M
MedHat Said RaBie
US
Sep 22, 2019 1:41 am EDT

I have a Btech shipment [protected] supposed to received 4 days ago 11/ 09/ 2019 and I did not receive it and no one call me for appointment despite I called hotline and said they will help please let me now how can this issue managed

View 0 more photos
M
M
muhammed shafeeque
AE
Dec 25, 2019 6:46 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Dear Concerned,

My shipment No.[protected] shipment received aramex office on 12th December 2019 but and no any response from your office until 16th december 2019 and on 16th I called aramex office and scheduled delivery on 17th december 2019 but no any response from your team for delivery as scheduled.

S
S
Salim2ok
OM
Jan 06, 2020 2:15 am EST

I ordered spearpart and received by Aramex on 23rd of December 2019. It has been hold in my account for more than week. Today 31st of December 2019 and still in my account.

M
M
Mohammed Umair
US
Feb 10, 2020 8:51 am EST

we have shipment from DUbai to Jeddah which is delaying from last 23Days...

can you please help us to deliver us ASAP...

Tracking No. [protected]

need your urgent support..
umair@itexperts.com.sa
[protected]

A
A
Abdul Mateen03
US
May 03, 2020 4:33 pm EDT

My package is being delayed and no shipment since from one month, since the package was received by local authority in Saudi Arabia Dhahran facility and not delivering even after registering many complaints. I need your quick action to register my complaints and take action and ask to deliver my shipment#[protected], as soon as possible.

G
G
George Rosenberg
US
Jun 23, 2023 8:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I'm the complainer. I am n Italy and the complaint is about Aramex Italy

G
G
George Rosenberg
US
Jul 01, 2023 5:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

The on line form for making an enquiry does not work - the city field will not accept any city. They have no contact telephone number. Therefore impossible to contact.

N
N
Navneet Agrawal
JEDDAH, SA
Aug 09, 2023 9:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi,

I had applied for a USA Visa which was approved on 01st August 2023. Further, the status was changed from "Approved" to "Issued" on 02nd August 2023. However it is 3rd August 2023 but i have still not received any message from Aramex to collect the same. My mobile number is +[protected].

R
R
Riel Fernandes
US
Aug 15, 2023 9:03 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I sent a parcel to DRC on 25 July 2023 07:52 PM and when I track it today It has not reached and shows still in Dubai

Origin : Aramex at Burjaman Center Bur Dubai - UAE

Shipment number : [protected]

I was told it would take 8 Business days.

Why is there a delay.

My registered mobile number is +971 [protected]

A
A
Adam Brock
Caboolture, AU
Sep 23, 2023 8:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Every time I ask for a manager they tell me there isn't one no matter the time of day and what day it's on and when I ask them to try again they hang up throughout September

S
S
Saeed ALGhamdi Mr.
US
Mar 16, 2024 10:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

We feel so bad that provide by this office when you assigned the delivery point they change to far away place almost 25 km from selected one more than thus office supposed to open 09:00am always we are waiting till 09:15 or 09:30

They also take long lunch break almost one and half hours

Please do needful

  1. Aramex International Contacts

  2. Aramex International phone numbers
    +971 42 833 944
    +971 42 833 944
    Click up if you have successfully reached Aramex International by calling +971 42 833 944 phone number 7 7 users reported that they have successfully reached Aramex International by calling +971 42 833 944 phone number Click down if you have unsuccessfully reached Aramex International by calling +971 42 833 944 phone number 21 21 users reported that they have UNsuccessfully reached Aramex International by calling +971 42 833 944 phone number
    UAE
    +1 (424) 750-9338
    +1 (424) 750-9338
    Click up if you have successfully reached Aramex International by calling +1 (424) 750-9338 phone number 0 0 users reported that they have successfully reached Aramex International by calling +1 (424) 750-9338 phone number Click down if you have unsuccessfully reached Aramex International by calling +1 (424) 750-9338 phone number 0 0 users reported that they have UNsuccessfully reached Aramex International by calling +1 (424) 750-9338 phone number
    United States
    +1 (514) 939-0469
    +1 (514) 939-0469
    Click up if you have successfully reached Aramex International by calling +1 (514) 939-0469 phone number 0 0 users reported that they have successfully reached Aramex International by calling +1 (514) 939-0469 phone number Click down if you have unsuccessfully reached Aramex International by calling +1 (514) 939-0469 phone number 0 0 users reported that they have UNsuccessfully reached Aramex International by calling +1 (514) 939-0469 phone number
    Canada
    +44 175 321 0503
    +44 175 321 0503
    Click up if you have successfully reached Aramex International by calling +44 175 321 0503 phone number 2 2 users reported that they have successfully reached Aramex International by calling +44 175 321 0503 phone number Click down if you have unsuccessfully reached Aramex International by calling +44 175 321 0503 phone number 5 5 users reported that they have UNsuccessfully reached Aramex International by calling +44 175 321 0503 phone number
    United Kingdom
    +353 18 078 000
    +353 18 078 000
    Click up if you have successfully reached Aramex International by calling +353 18 078 000 phone number 1 1 users reported that they have successfully reached Aramex International by calling +353 18 078 000 phone number Click down if you have unsuccessfully reached Aramex International by calling +353 18 078 000 phone number 2 2 users reported that they have UNsuccessfully reached Aramex International by calling +353 18 078 000 phone number
    Ireland
    +43 598 881 3423
    +43 598 881 3423
    Click up if you have successfully reached Aramex International by calling +43 598 881 3423 phone number 1 1 users reported that they have successfully reached Aramex International by calling +43 598 881 3423 phone number Click down if you have unsuccessfully reached Aramex International by calling +43 598 881 3423 phone number 1 1 users reported that they have UNsuccessfully reached Aramex International by calling +43 598 881 3423 phone number
    Austria
    +45 70 247 247
    +45 70 247 247
    Click up if you have successfully reached Aramex International by calling +45 70 247 247 phone number 0 0 users reported that they have successfully reached Aramex International by calling +45 70 247 247 phone number Click down if you have unsuccessfully reached Aramex International by calling +45 70 247 247 phone number 1 1 users reported that they have UNsuccessfully reached Aramex International by calling +45 70 247 247 phone number
    Denmark
    +358 408 269 320
    +358 408 269 320
    Click up if you have successfully reached Aramex International by calling +358 408 269 320 phone number 1 1 users reported that they have successfully reached Aramex International by calling +358 408 269 320 phone number Click down if you have unsuccessfully reached Aramex International by calling +358 408 269 320 phone number 4 4 users reported that they have UNsuccessfully reached Aramex International by calling +358 408 269 320 phone number
    Finland
    +33 148 167 600
    +33 148 167 600
    Click up if you have successfully reached Aramex International by calling +33 148 167 600 phone number 0 0 users reported that they have successfully reached Aramex International by calling +33 148 167 600 phone number Click down if you have unsuccessfully reached Aramex International by calling +33 148 167 600 phone number 0 0 users reported that they have UNsuccessfully reached Aramex International by calling +33 148 167 600 phone number
    France
    +49 402 2631 7444
    +49 402 2631 7444
    Click up if you have successfully reached Aramex International by calling +49 402 2631 7444 phone number 0 0 users reported that they have successfully reached Aramex International by calling +49 402 2631 7444 phone number Click down if you have unsuccessfully reached Aramex International by calling +49 402 2631 7444 phone number 3 3 users reported that they have UNsuccessfully reached Aramex International by calling +49 402 2631 7444 phone number
    Germany
    +39 292 6851
    +39 292 6851
    Click up if you have successfully reached Aramex International by calling +39 292 6851 phone number 2 2 users reported that they have successfully reached Aramex International by calling +39 292 6851 phone number Click down if you have unsuccessfully reached Aramex International by calling +39 292 6851 phone number 1 1 users reported that they have UNsuccessfully reached Aramex International by calling +39 292 6851 phone number
    33%
    Confidence score
    Italy
    +31 104 287 211
    +31 104 287 211
    Click up if you have successfully reached Aramex International by calling +31 104 287 211 phone number 1 1 users reported that they have successfully reached Aramex International by calling +31 104 287 211 phone number Click down if you have unsuccessfully reached Aramex International by calling +31 104 287 211 phone number 0 0 users reported that they have UNsuccessfully reached Aramex International by calling +31 104 287 211 phone number
    100%
    Confidence score
    Netherlands
    +47 22 907 410
    +47 22 907 410
    Click up if you have successfully reached Aramex International by calling +47 22 907 410 phone number 0 0 users reported that they have successfully reached Aramex International by calling +47 22 907 410 phone number Click down if you have unsuccessfully reached Aramex International by calling +47 22 907 410 phone number 0 0 users reported that they have UNsuccessfully reached Aramex International by calling +47 22 907 410 phone number
    Norway
    +351 219 587 269
    +351 219 587 269
    Click up if you have successfully reached Aramex International by calling +351 219 587 269 phone number 0 0 users reported that they have successfully reached Aramex International by calling +351 219 587 269 phone number Click down if you have unsuccessfully reached Aramex International by calling +351 219 587 269 phone number 0 0 users reported that they have UNsuccessfully reached Aramex International by calling +351 219 587 269 phone number
    Portugal
    +7 495 748 7748
    +7 495 748 7748
    Click up if you have successfully reached Aramex International by calling +7 495 748 7748 phone number 0 0 users reported that they have successfully reached Aramex International by calling +7 495 748 7748 phone number Click down if you have unsuccessfully reached Aramex International by calling +7 495 748 7748 phone number 0 0 users reported that they have UNsuccessfully reached Aramex International by calling +7 495 748 7748 phone number
    Russia
    +46 184 725 215
    +46 184 725 215
    Click up if you have successfully reached Aramex International by calling +46 184 725 215 phone number 0 0 users reported that they have successfully reached Aramex International by calling +46 184 725 215 phone number Click down if you have unsuccessfully reached Aramex International by calling +46 184 725 215 phone number 0 0 users reported that they have UNsuccessfully reached Aramex International by calling +46 184 725 215 phone number
    Sweden
    +41 227 178 500
    +41 227 178 500
    Click up if you have successfully reached Aramex International by calling +41 227 178 500 phone number 0 0 users reported that they have successfully reached Aramex International by calling +41 227 178 500 phone number Click down if you have unsuccessfully reached Aramex International by calling +41 227 178 500 phone number 0 0 users reported that they have UNsuccessfully reached Aramex International by calling +41 227 178 500 phone number
    Switzerland
    +90 212 999 1222
    +90 212 999 1222
    Click up if you have successfully reached Aramex International by calling +90 212 999 1222 phone number 0 0 users reported that they have successfully reached Aramex International by calling +90 212 999 1222 phone number Click down if you have unsuccessfully reached Aramex International by calling +90 212 999 1222 phone number 0 0 users reported that they have UNsuccessfully reached Aramex International by calling +90 212 999 1222 phone number
    Turkey
    +86 214 006 318 388
    +86 214 006 318 388
    Click up if you have successfully reached Aramex International by calling +86 214 006 318 388 phone number 0 0 users reported that they have successfully reached Aramex International by calling +86 214 006 318 388 phone number Click down if you have unsuccessfully reached Aramex International by calling +86 214 006 318 388 phone number 0 0 users reported that they have UNsuccessfully reached Aramex International by calling +86 214 006 318 388 phone number
    China
    +852 35 567 000
    +852 35 567 000
    Click up if you have successfully reached Aramex International by calling +852 35 567 000 phone number 0 0 users reported that they have successfully reached Aramex International by calling +852 35 567 000 phone number Click down if you have unsuccessfully reached Aramex International by calling +852 35 567 000 phone number 0 0 users reported that they have UNsuccessfully reached Aramex International by calling +852 35 567 000 phone number
    Hong Kong
    +62 212 960 3333
    +62 212 960 3333
    Click up if you have successfully reached Aramex International by calling +62 212 960 3333 phone number 0 0 users reported that they have successfully reached Aramex International by calling +62 212 960 3333 phone number Click down if you have unsuccessfully reached Aramex International by calling +62 212 960 3333 phone number 0 0 users reported that they have UNsuccessfully reached Aramex International by calling +62 212 960 3333 phone number
    Indonesia
    +60 377 878 787
    +60 377 878 787
    Click up if you have successfully reached Aramex International by calling +60 377 878 787 phone number 0 0 users reported that they have successfully reached Aramex International by calling +60 377 878 787 phone number Click down if you have unsuccessfully reached Aramex International by calling +60 377 878 787 phone number 0 0 users reported that they have UNsuccessfully reached Aramex International by calling +60 377 878 787 phone number
    Malaysia
    +63 323 467 184
    +63 323 467 184
    Click up if you have successfully reached Aramex International by calling +63 323 467 184 phone number 3 3 users reported that they have successfully reached Aramex International by calling +63 323 467 184 phone number Click down if you have unsuccessfully reached Aramex International by calling +63 323 467 184 phone number 1 1 users reported that they have UNsuccessfully reached Aramex International by calling +63 323 467 184 phone number
    50%
    Confidence score
    Philippines
    +65 65 430 300
    +65 65 430 300
    Click up if you have successfully reached Aramex International by calling +65 65 430 300 phone number 0 0 users reported that they have successfully reached Aramex International by calling +65 65 430 300 phone number Click down if you have unsuccessfully reached Aramex International by calling +65 65 430 300 phone number 0 0 users reported that they have UNsuccessfully reached Aramex International by calling +65 65 430 300 phone number
    Singapore
    + 27 215 268 600
    + 27 215 268 600
    Click up if you have successfully reached Aramex International by calling + 27 215 268 600 phone number 0 0 users reported that they have successfully reached Aramex International by calling + 27 215 268 600 phone number Click down if you have unsuccessfully reached Aramex International by calling + 27 215 268 600 phone number 0 0 users reported that they have UNsuccessfully reached Aramex International by calling + 27 215 268 600 phone number
    South Africa
    +82 215 660 333
    +82 215 660 333
    Click up if you have successfully reached Aramex International by calling +82 215 660 333 phone number 0 0 users reported that they have successfully reached Aramex International by calling +82 215 660 333 phone number Click down if you have unsuccessfully reached Aramex International by calling +82 215 660 333 phone number 0 0 users reported that they have UNsuccessfully reached Aramex International by calling +82 215 660 333 phone number
    South Korea
    +886 287 973 897
    +886 287 973 897
    Click up if you have successfully reached Aramex International by calling +886 287 973 897 phone number 1 1 users reported that they have successfully reached Aramex International by calling +886 287 973 897 phone number Click down if you have unsuccessfully reached Aramex International by calling +886 287 973 897 phone number 0 0 users reported that they have UNsuccessfully reached Aramex International by calling +886 287 973 897 phone number
    100%
    Confidence score
    Taiwan
    +66 20 227 070
    +66 20 227 070
    Click up if you have successfully reached Aramex International by calling +66 20 227 070 phone number 0 0 users reported that they have successfully reached Aramex International by calling +66 20 227 070 phone number Click down if you have unsuccessfully reached Aramex International by calling +66 20 227 070 phone number 0 0 users reported that they have UNsuccessfully reached Aramex International by calling +66 20 227 070 phone number
    Thailand
    +84 243 556 2896
    +84 243 556 2896
    Click up if you have successfully reached Aramex International by calling +84 243 556 2896 phone number 1 1 users reported that they have successfully reached Aramex International by calling +84 243 556 2896 phone number Click down if you have unsuccessfully reached Aramex International by calling +84 243 556 2896 phone number 0 0 users reported that they have UNsuccessfully reached Aramex International by calling +84 243 556 2896 phone number
    100%
    Confidence score
    Vietnam
    More phone numbers
  3. Aramex International emails
  4. Aramex International address
    Chicago Office, Chicago, Illinois, 60606, United States
  5. Aramex International social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
Aramex International Category
Aramex International is ranked 176 among 1606 companies in the Online Shopping category

Most discussed Aramex International complaints

misleading the customer
1
(opinions to this review)