Arm & Hammer / Church & Dwight Co.
Reviews and Complaints

I've never used the tooth paste before and tried it for the first time last week. First day of use I noticed dry mouth, 2nd day of use dry mouth and burning started, 3rd day my entire mouth was swollen and felt on fire. Tongue, lips, gums, and burned even more anytime I ate or drank. I thought maybe it was dry mouth syndrome. I decided day before yesterday to get new paste, brush and biotene to rinse with. My mouth is already feeling better. I can still feel the burning a tiny bit but the dryness and swelling has gone down. Worst experience with one of your products.

I have been using the Arm & Hammer Advance Toothpaste for a week 1/2 and now my lips/gums are irritated and swollen. My lips are burned along with the corners of my mouth. When I try to eat, drink or brush my teeth my mouth feel like it's on fire. I looked up other reviews and saw other postings with the same reactions. I don't understand with this product is still on the market being sold in stores.

I used this product on tuesday, it is now friday and I have blisters and intense pain in my mouth, especially under my tongue and inside my bottom lip. My bottom lip feels chapped and hot. I have not used the product since. I have never experienced anything like this before, and I have used this product multiple times in the past. I am in alot of pain.

I started using Arm & Hammer Advance White extreme whitening toothpaste nearly a week ago. It's the yellow and blue tube. My first impression was great ! I loved the way it cleaned my teeth, but especially how it freshened my breath for a really long time after use. I was excited to finally try a toothpaste that gave me fresh breath for a really long time.
Unfortunately the burning that I had noticed while brushing my teeth was not going away after use, and actually got worse. My tongue started swelling and hurting, the corners of my mouth were burning and the skin left peeling, dry, and cracking. But the really painful part was down my chin where the toothpaste dribbles down while you are brushing. Serious burning then and days after brushing. Honestly the best way I can sum up the burning and pain both inside and outside my mouth would be to say that it was like chemical burn from an acid. And it lasted for days. The second day seemed to be the worst each time I used it. It felt as if my skin was etched by acid. My taste buds felt like they had been burned badly as I couldn't taste any food for about a week or so.
I called Church and Dwight Co. as they are the ones who make the Arm & Hammer products. and I have to say that they were very friendly and helpful. They did genuinely seem concerned about everything that I experienced and they even offered a refund. So I didn't write this to complain about them per se, but to try to help others who may be experiencing this problem. I can tell you what worked for me as far as easing the pain and discomfort. Swishing my mouth with warm, salt water several times made a big and immediate difference with the pain and swelling of my tongue/gums. And then I rubbed triple antibiotic Neosporin (DG equivalent) all over my chin and lower lip area including the corners of my mouth. I had almost complete relief just doing those two things. Then if you start to notice any symptoms again while you are healing... just repeat.
Hopefully someone can get some use of this information. Have a great day !

Mike

My mom started using the Arm and Hammer Peroxicare and after two days of using this toothpaste, she came home with puffy lips, dry cracking corners on her mouth, and under her tongue was really painful! We thought she was having an allergic reaction from food or something and did not think to connect it to the toothpaste until we determined that the only different thing she did was use this toothpaste. She has discontinued use for 3 days and her lips are still really red and also the skin around lips are still red. Corners of her mouth are still cracking and under her tongue still hurts. There is a whole other forum of people that also used this product and experienced the same symptoms. This product is HORRIBLE and should not be on grocery shelves. The Peroxide is what's causing the reaction. DO NOT USE THIS PRODUCT. I will be reaching out to Arm and Hammer and I highly encourage everyone else that suffered from this product to do the same.

I have been hospitalized for a swollen tongue and had allergy test done and couldn't figure out what was causing the swelling. After continued use of the toothpaste, I developed sores in my mouth, cracked and dry patchy lips. My daughter developed discolored skin in her chin from this toothpaste as well. This toothpaste must be removed from the shelves immediately.

The past two years I had been breaking up with a really bad skin reaction on my chin and lips. I thought I was going through a hormonal changes but all along it was the toothpaste. I would alternate tooth paste every month and now looking back i would break out when in me using the arm and hammer tooth past. I was finally able to pin point the issue that it had to be the tooth paste. I have gone through a lot of pain and physical face discoloration and embarrassing moments. [protected]@hotmail.com [protected]

Arm and Hammer toothpaste has completely burned my lips. My lips became very dry and the skin on them began to peel off. Soon I realized the only change to my normal tooth-brushing routine was the use of Arm and Hammer toothpaste. I have discontinued it and yet two or three weeks later, my lips still are not healed. They are extremely dry and still peeling with the outer edges of my lips looking like I got a chemical burn. There are so many complaints about this toothpaste and it's disgusting that Arm and Hammer would release such a below standard and damaging product.

I've been using Arm & Hammer PeroxiCare for about a year (2018-2019); however, recently I've developed discomfort and swelling on the inside of my mouth and tongue; angular cheilitis at the corners of my mouth; and cracked, peeling, and discolored lips. Either something changed with the product or it just took awhile for side effects to manifest. With all the other complaints similar, if not identical, to mine, I'm thinking it took some time for my symptoms to get bad enough to make me take serious notice. The product is not safe for internal use and it's barely safe for use externally. If it gets in your eyes, there's a good chance for permanent damage. If I had known my favorite toothpaste could make me blind, I would have wore safety goggles while brushing. Now that my mouth is fried, I'll try something less hazardous anyway.

I used Arm and Hammer Periocare Toothpaste a few days ago inadvertently and still experiencing a burning sensation and soreness inside my mouth. I have a slight swelling and tiny bumps on my lips as well. It has been challenging to eat and properly give oral cleaning care due to irritation/reaction from this toothpaste. Terrible product and should be removed immediately from stores.

This product created burns and blisters on the inside of my mouth and lips. It hurts to chew and eat and continues to be painful after two weeks. The uncomfortable burn in my mouth has also taken the taste away from the food Im trying to consume, a horrible experience. This product should be pulled and further investigated asap to avoid anyone else from experiencing the same.

How when do we hear back?

Seem to be having reactions to this laundry detergent, (Arm & Hammer, Sensitive Skin) are your products accredited? Symptoms are extremely dry mouth, very chapped lips, eyes burning, extremeties tingling, numbness, cold sensations running down legs, temples throbbing, have any other people complained when using this laundry detergent? Have sent a complaint for this product to Consumer Affairs, BBB (Better Business Bureau) awaiting results from these 2 agencies. Is this product accredited?

I recently purchased the pet fresh arm & hammer odor eliminator, I used it twice within the first week. We starting noticing bumps on our dogs back the first time. One day we came home form work to find open sores along his face from him scratching hard, we thought maybe he ate something bad. The 2nd time we used the odor eliminator our dog full on break out into hives, swollen eyes and bumps all along his face. It started with him laying down on the carpet within the first 2 hours of using it, he was rolling around and started to scratch his face hard, as we turned on the light we noticed the bad reaction. We instantly gave him benadryl and washed his body. Our dog was struggling to breath and was scared. It took a while to calm him down and once the benadryl kicked in, the reaction started to calm down.

I have no doubt the allergic reaction came from the pet fresh arm & hammer odor eliminator. The sad part is they have pictures of your pets on the box to give you that heart warming feeling of the product being pet friendly. This night was nowhere near friendly.

I recently bought Arm and Hammer's Pet Fresh Odor Eliminator to freshen up my carpets, as I have a new puppy. The day after I used it, my dog had a terrible allergic reaction. Her face was puffy, her eyes closed shut, her jowls were large and inflamed, and her ears were huge, hot, and hard. She is a glodendoodle with very soft features so I noticed it right away. I assumed that a carpet cleaner meant for pets, would be pet friendly. Unfortunately I was to upset to take any pictures, and after I had given her an allergy pill, the swelling went down, but the whole ordeal was very upsetting, and quite frankly I will not buy any Arm and Hammer products from now on, solely based on the fact of the stress your product put on me and my dog. It was a very scary night, and I wish she didn't have to go through that pain.

II love your liquid laundry detergent...all flavors...but, can you please do something about the measuring caps on the bottles? Dark blue liquid in a dark blue cap makes it very difficult to see any measuring lines...same with the green. Why not clear, or white caps, with black measuring lines. I know my eyesight may not be what it used to be, but I do lots of washing and would love to continue using your products.
Thank you.

it was supposed to be one box of cloths and it iturned out to be a membership to buy detergent and cloths for 11.99 a moth plus shipping of approx. 4.99! I turmed off my iinternet and hope the offer did not take

They had a deal for a free box of the wet dryer cloths and you only pay $3.99 for the shipping. This is ALL I ordered from them, YET they charged me $15.58!

I called and they claimed I ordered additional items. I argued that I DID NOT. I have a confirmation email from them that states my order was for ONE free box and the charge was the $3.99 shipping.

THEY ARE A SCAM! Watch out!