Menu
For Business Write a review File a complaint
Ashley Madison

Ashley Madison review: account suspended 19

D
Author of the review
8:19 am EST
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am a genuine woman who has been on and off AM for a few months now. I have had a couple of successful meetings with guys I found there. For security reasons I delete an account after a week or so of using and then start anew after some break. Recently though, AM decided to block my account for no reason.I tried registering from another e-mail, another device - no luck. They choose to let the camgirls and hookers stay on but block genuine users - why this happens is a mystery to me.

19 comments
Add a comment
T
T
Takiyha Reed
US
Send a message
May 07, 2019 11:42 am EDT

Ashley Madison is a joke. You suspend someone account because you’re saying that they are soliciting and how do you get soliciting out of two grown people who clearly knows their situation being married and all but having discreet meet up’s that you promote and because someone is saying you won’t be disappointed and that they will take care of you now I'm hooker or prostitute and now your account gets suspended for soliciting. How retarded is that when you’re promoting people cheating on their spouse’s come on now

H
H
Hardbody Foxfitness
US
Send a message
Oct 01, 2019 12:40 am EDT

crazy I too got suspended and I'm not a hooker either but I'm a single woman and I do require that a man takes me out to dinner or do a few things for me but it's okay to cheat on a man if I have one and they cheat on their wife it's okay but soon as I get to talking about taking me out to dinner I get suspended what type of [censored] is that I guess they just won't every one [censored]ing for nothing and just [censored]ing and get nothing out of it but a [censored]ed nut, I can get that on my own time

E
E
EnigmaticJuju
US
Send a message
Feb 08, 2020 7:41 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

My account was suspended as well. I keep reading the terms and conditions and fail to see where I did not comply. The first time it happened, about a year ago, they told me I had provided my personal info "too soon". This time, I don't know what I did. I wonder if it hasn't been suspended because I turned down a few men who insisted on meeting me, despite my refusal? It is very strange. I'm disappointed because I do like how we can set up our profile, the concept of key exchange, etc., and I think the quality of men is superior. But their protocol is absolutely outraging. I hate the thought that my friend might think I've ghosted him.

S
S
Sheila20175
Denver, Colorado, US
Send a message
Oct 24, 2020 5:25 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My account was suspended because I guess that with the virus going around I wasn't dating. That didn't mean I wasn't interested, just being super cautious. We lets see if they unsuspend my account.

B
B
Barbie45
Hattiesburg, US
Send a message
Dec 01, 2020 9:04 am EST

Why is my account suspended.. just when I was beginning to talk to a hot guy

N
N
Nat Vardzel
US
Send a message
Dec 22, 2020 9:53 pm EST

Ladies I've been using AM for years. If your ignore and irritate enough idiots they get offended and report your account for being fake. Never mind they are disgustingly fat or ugly. So it's not AM per say, but the men who are shunned by all women

R
R
Renesmee2021
US
Send a message
Jul 15, 2021 3:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I'm pretty sure that is the case as my profile was suspemded yesterday after being on AM for 5 months..It was awfully coincidental that my account was locked soon after I had told a guy I wasn't attracted to him..I try to be tactful and use the standard reply I feel we aren't a good match..but this guy wanted to know what it was about him that I didn't like, was it his personality or looks..and he didn't stop there he wanted to know if I would prefer dating a very attractive man with no personality or a less attractive man with a personality..I replied that he was assuming all very attractive men have no personalities..I also said that why is ok for men to want to be with attractive women but the attractive women shouldn't be afforded the same choice? I had sent three messages to AM customer service since yesterday and have received no replies..

M
M
Ms Lady A
US
Send a message
Jul 18, 2021 9:20 am EDT

Hi,
I’m an AA woman. I’ve only been on AM for less than a month and my account is “temporarily suspended” and I don’t know why. One second I’m replying to someone and the next I’ve been logged out. I’m thinking perhaps I rejected too many men (they were in different countries and continents). I’ve reached out to customer service with no reply.

M
M
MariaMaria1234321
US
Send a message
Aug 13, 2021 3:04 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I'm a woman who posted a profile and was suspended immediately. The profile was extremely basic, didn't go live - and I didn't even get to post a picture. I did the same thing from another email account, same thing. I never got a chance to turn down anyone:)

M
M
MariaMaria1234321
US
Send a message
Aug 13, 2021 3:06 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I'm a woman who posted a profile and was suspended immediately. I only got as far as entering the most basic information and didn't get chance to upload a photo. I tried again with another email address, same thing. It wasn't even possible to turn someone down!:)

J
J
JazEbonyGoddess
Guayama, PR
Send a message
Aug 29, 2022 12:42 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Same ! Right when I was gonna upload profile pic

View 0 more photos
M
M
MaggieMH
US
Send a message
Aug 31, 2022 2:10 pm EDT

Same here!

S
S
Scarlettwants
Atlanta, Georgia, US
Send a message
Oct 10, 2021 11:06 am EDT

Got suspended this morning. 12 hours after I politely said we are not a good match. 7 years with no issues until now. How do I get it back.

TorontoTransitTechno
TorontoTransitTechno
US
Send a message
Oct 13, 2021 1:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Another real female here, I created an account two days ago, got a few winks and messages, but when I tried to respond to them, a blue box popped up that said "messaging is disabled until your account has been approved." I left the site and tried to get back in to check my messages-instead of going to my inbox, it goes to the login screen. I try to login, and my account was suspended. Bah.

I sent an email to customer service; so far, no response. I had this same problem before and was able to get my account reinstated after verifying my identity, but I'm not so optimistic about it this time.
I created a new profile today under different email and IP addresses-got a few hits and [censored], this account was suspended before I could even message someone.

Just imagine all the credits these guys wasted trying to talk to me-and the worst part is, my profiles are actually still up and visible...guys can send me messages, but I literally CANNOT respond! Yes, there are real women on the site...but all our accounts have been locked and we can't respond to their messages!

I'm really angry because I had great success on AM 10 years ago...I'd met a few great guys I had long term relationships with (husband is in poor health and gave me permission to find a lover) but this latest experience has been greatly disappointing.

M
M
Moonlit21
Gibsonia, US
Send a message
Jan 02, 2023 8:08 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I am a genuine female as well. Have been off and on the site for many years and I've had some really nice experiences but I have been permanently locked out. They said they would get back to me within 5 days they have yet to do so and it looks like I'm permanently suspended. Do not use this site especially if you're a woman and man you are just getting financially raped so I suggest you don't use it either.

I
I
Illithia123
London, GB
Send a message
May 25, 2022 6:53 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I too a genuine female was suspended randomly during a lovely conversation . I bring so much traffic through AMAshley madison is a scam they use beautiful women to lure in men to buy credits then they suspend the woman that means the same man will have to spend more to contact you again . Very disgusting people manage this site. They also bully men and threaten them “ we will send letters to your wives homes if you claim back charges” Google it . They are disgusting people and I would urge you ladies to use seeking.com xxxx

View 0 more photos
B
B
BabyAyo
Jefferson hills, US
Send a message
Jan 19, 2023 10:24 am EST

I just got my account about two weeks ago, and as soon as I started responding to people my account got locked… 🥹, why!

E
E
Esenya
US
Send a message
Aug 20, 2023 6:43 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Had my account removed for "soliciting". So I messaged again and the "the ban is permanent and final" pushed me over the edge. Exactly where was I soliciting? I had the account 5 minutes. You guys do advertise as kink friendly in many of your advertisements I've seen in various places. NOWHERE WAS I PROSTITUTING OR ESCORTING. You guys are absolute trash. With that data leak your site had you should be happy anyone signs up.

E
E
Esenya
US
Send a message
Aug 20, 2023 6:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Esenya

Also my profile is still up which means they are making money off of guys trying to talk to me.

  1. Ashley Madison Contacts

  2. Ashley Madison phone numbers
    +1 (866) 742-2218
    +1 (866) 742-2218
    Click up if you have successfully reached Ashley Madison by calling +1 (866) 742-2218 phone number 36 36 users reported that they have successfully reached Ashley Madison by calling +1 (866) 742-2218 phone number Click down if you have unsuccessfully reached Ashley Madison by calling +1 (866) 742-2218 phone number 74 74 users reported that they have UNsuccessfully reached Ashley Madison by calling +1 (866) 742-2218 phone number
    North America
    +44 80 0014 8429
    +44 80 0014 8429
    Click up if you have successfully reached Ashley Madison by calling +44 80 0014 8429 phone number 19 19 users reported that they have successfully reached Ashley Madison by calling +44 80 0014 8429 phone number Click down if you have unsuccessfully reached Ashley Madison by calling +44 80 0014 8429 phone number 23 23 users reported that they have UNsuccessfully reached Ashley Madison by calling +44 80 0014 8429 phone number
    United Kingdom
    +64 800 451 976
    +64 800 451 976
    Click up if you have successfully reached Ashley Madison by calling +64 800 451 976 phone number 2 2 users reported that they have successfully reached Ashley Madison by calling +64 800 451 976 phone number Click down if you have unsuccessfully reached Ashley Madison by calling +64 800 451 976 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +64 800 451 976 phone number
    100%
    Confidence score
    New Zealand
    +49 80 0181 7578
    +49 80 0181 7578
    Click up if you have successfully reached Ashley Madison by calling +49 80 0181 7578 phone number 0 0 users reported that they have successfully reached Ashley Madison by calling +49 80 0181 7578 phone number Click down if you have unsuccessfully reached Ashley Madison by calling +49 80 0181 7578 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +49 80 0181 7578 phone number
    Germany
    +43 800 296 092
    +43 800 296 092
    Click up if you have successfully reached Ashley Madison by calling +43 800 296 092 phone number 2 2 users reported that they have successfully reached Ashley Madison by calling +43 800 296 092 phone number Click down if you have unsuccessfully reached Ashley Madison by calling +43 800 296 092 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +43 800 296 092 phone number
    100%
    Confidence score
    Austria
    +41 800 835 074
    +41 800 835 074
    Click up if you have successfully reached Ashley Madison by calling +41 800 835 074 phone number 0 0 users reported that they have successfully reached Ashley Madison by calling +41 800 835 074 phone number Click down if you have unsuccessfully reached Ashley Madison by calling +41 800 835 074 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +41 800 835 074 phone number
    Switzerland
    +45 8082 6807
    +45 8082 6807
    Click up if you have successfully reached Ashley Madison by calling +45 8082 6807 phone number 0 0 users reported that they have successfully reached Ashley Madison by calling +45 8082 6807 phone number Click down if you have unsuccessfully reached Ashley Madison by calling +45 8082 6807 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +45 8082 6807 phone number
    Denmark
    +46 101 992 690
    +46 101 992 690
    Click up if you have successfully reached Ashley Madison by calling +46 101 992 690 phone number 0 0 users reported that they have successfully reached Ashley Madison by calling +46 101 992 690 phone number Click down if you have unsuccessfully reached Ashley Madison by calling +46 101 992 690 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +46 101 992 690 phone number
    Sweden
    +47 8001 0859
    +47 8001 0859
    Click up if you have successfully reached Ashley Madison by calling +47 8001 0859 phone number 0 0 users reported that they have successfully reached Ashley Madison by calling +47 8001 0859 phone number Click down if you have unsuccessfully reached Ashley Madison by calling +47 8001 0859 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +47 8001 0859 phone number
    Norway
    +358 800 552 072
    +358 800 552 072
    Click up if you have successfully reached Ashley Madison by calling +358 800 552 072 phone number 0 0 users reported that they have successfully reached Ashley Madison by calling +358 800 552 072 phone number Click down if you have unsuccessfully reached Ashley Madison by calling +358 800 552 072 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +358 800 552 072 phone number
    Finland
    +34 900 809 433
    +34 900 809 433
    Click up if you have successfully reached Ashley Madison by calling +34 900 809 433 phone number 0 0 users reported that they have successfully reached Ashley Madison by calling +34 900 809 433 phone number Click down if you have unsuccessfully reached Ashley Madison by calling +34 900 809 433 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +34 900 809 433 phone number
    Spain
    +55 80 0892 2096
    +55 80 0892 2096
    Click up if you have successfully reached Ashley Madison by calling +55 80 0892 2096 phone number 0 0 users reported that they have successfully reached Ashley Madison by calling +55 80 0892 2096 phone number Click down if you have unsuccessfully reached Ashley Madison by calling +55 80 0892 2096 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +55 80 0892 2096 phone number
    Brazil
    +39 800 788 042
    +39 800 788 042
    Click up if you have successfully reached Ashley Madison by calling +39 800 788 042 phone number 0 0 users reported that they have successfully reached Ashley Madison by calling +39 800 788 042 phone number Click down if you have unsuccessfully reached Ashley Madison by calling +39 800 788 042 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +39 800 788 042 phone number
    Italy
    +52 1800 681 6724
    +52 1800 681 6724
    Click up if you have successfully reached Ashley Madison by calling +52 1800 681 6724 phone number 1 1 users reported that they have successfully reached Ashley Madison by calling +52 1800 681 6724 phone number Click down if you have unsuccessfully reached Ashley Madison by calling +52 1800 681 6724 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +52 1800 681 6724 phone number
    100%
    Confidence score
    Mexico
    +31 80 0020 0734
    +31 80 0020 0734
    Click up if you have successfully reached Ashley Madison by calling +31 80 0020 0734 phone number 0 0 users reported that they have successfully reached Ashley Madison by calling +31 80 0020 0734 phone number Click down if you have unsuccessfully reached Ashley Madison by calling +31 80 0020 0734 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +31 80 0020 0734 phone number
    Netherlands
    +54 80 0666 1527
    +54 80 0666 1527
    Click up if you have successfully reached Ashley Madison by calling +54 80 0666 1527 phone number 0 0 users reported that they have successfully reached Ashley Madison by calling +54 80 0666 1527 phone number Click down if you have unsuccessfully reached Ashley Madison by calling +54 80 0666 1527 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +54 80 0666 1527 phone number
    Argentina
    +27 800 981 876
    +27 800 981 876
    Click up if you have successfully reached Ashley Madison by calling +27 800 981 876 phone number 2 2 users reported that they have successfully reached Ashley Madison by calling +27 800 981 876 phone number Click down if you have unsuccessfully reached Ashley Madison by calling +27 800 981 876 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +27 800 981 876 phone number
    100%
    Confidence score
    South Africa
    More phone numbers
  3. Ashley Madison emails
  4. Ashley Madison address
    Ruby Inc., PO Box 67027, Toronto, Ontario, M4P1E4, Canada
  5. Ashley Madison social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
  7. View all Ashley Madison contacts
Ashley Madison Category
Ashley Madison is ranked 17 among 148 companies in the Dating Services category