Asknet’s earns a 1.7-star rating from 64 reviews, showing that the majority of clients are dissatisfied with e-commerce solutions.
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unauthorizated withdrawal from account
I see that t am not only one who is having this problem. I checked my bank statement and noticed an unauthorized charge for 75.98 to WWW.ASKNET-SHOPS. I am asking anyone for help to resolve this problem. I have no name of the product, no address to contact anyone, no telephone to contact anyone. This very disturding when someone and or a company can just withdraw money from your account. Please help! Thank you
The complaint has been investigated and resolved to the customer’s satisfaction.
No refund of cancelled Anti Virus software
Ordered download of Anti Virus software. My Windows 98 on Gateway computer would not eccept this material. It acted as if a virus had entered. It was difficult to get rid of it. I have since instaled another product. I canceled this order #[protected] 11/01/2008 custumer # [protected], but a charge of $39.54 appears on my credit card bill. I would like a refund of this amount. Thank You
Wilfred MacLeod [protected]@juno.com
The complaint has been investigated and resolved to the customer’s satisfaction.
Yours softwere can't be used because slows down programs, operating system or even demedges the operating system it happened for me and now you are letting meknow that you not refund cancelled orders. That is outrageous.
M. Rydzewski
Fraud
This company billed me for $214 through my debit card for nothing - - i did not order anything from them!!! 12 / 04 / 08. If they do not refund my money i get to pay for the charges to my checking account as well as eating the $214!!! This is not funny, that was my house payment money!!! Cb in mo
Read full review of Asknet and 5 commentsOvercharged
I purchased F-Secure internet protection software on line for $34.95 and was billed $114.10. ASKNET-SHOPS overbilled me by $79.15.
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a nero software upgrade for NERO since my version was outdated. I received a CD but it did not update my older version it just was an advertizement to purchase NERO. So I received NERO's advertizement for $14.99. What a deal!
good evening my name is corey anthony, i try to purchase a nero 9 software today and my purchase didn't go thru my debit card and now i've been overcharged 4 times from you guys after i didn't purchase anything and now i'm going to have a negative balance in my account in 24 hours i need this fix a.s.a.p
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1 1 users reported that they have successfully reached Asknet by calling +81 506 860 4948 phone number Click down if you have unsuccessfully reached Asknet by calling +81 506 860 4948 phone number 0 0 users reported that they have UNsuccessfully reached Asknet by calling +81 506 860 4948 phone number100%Confidence scoreChinese Hotline+1 (415) 352-2610+1 (415) 352-2610Click up if you have successfully reached Asknet by calling +1 (415) 352-2610 phone number 0 0 users reported that they have successfully reached Asknet by calling +1 (415) 352-2610 phone number Click down if you have unsuccessfully reached Asknet by calling +1 (415) 352-2610 phone number 0 0 users reported that they have UNsuccessfully reached Asknet by calling +1 (415) 352-2610 phone numberUnited States+81 368 684 900+81 368 684 900Click up if you have successfully reached Asknet by calling +81 368 684 900 phone number 0 0 users reported that they have successfully reached Asknet by calling +81 368 684 900 phone number 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Asknet emailscustomerservice@asknet.com100%Confidence score: 100%Supportkatja.speck@asknet.com92%Confidence score: 92%marketinginfo@asknet.com91%Confidence score: 91%support
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Asknet addressVincenz-Priessnitz - Str. 3, Karlsruhe, California, 76131, Germany
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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