Menu
For Business Write a review File a complaint
Asplundh Tree Expert Customer Service Phone, Email, Contacts

Asplundh Tree Expert
Reviews and Complaints

www.asplundh.com

Learn how the rating is calculated

1.0 71 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Asplundh Tree Expert Complaints 71

ComplaintsBoard
L
5:52 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Asplundh Tree Expert the owners

Employees beware, this company will disable you due to their negligence then not take care of you in any way. I've been dealing with their BS for over 7 months and will never return back to normal. My life changed as I knew it in a matter of seconds due to them ignoring safety protocols they had been warned about. I haven't been able to put food on the table or pay my bills, I hope the owners of this company one day face a debilitating injury and are treated the same way they have treated me! I would hope if you're reading this that you wouldn't work for them or hire them!

Read full review of Asplundh Tree Expert
View 0 more photos
Hide full review
ComplaintsBoard
R
11:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Asplundh Tree Expert damage to my property

Tonight after coming home from work, I found one of you trucks parked on my property. No one had asked permission to park there, but I wasn't too concerned until I went over to the property to do some field work and my truck felt like it was going into the ditch. When I got out to check, I found that the truck had turned into the property too sharply and had crushed my drain tile that runs under my roadway. The truck number is 832-8548 with Indiana tag number 2748108. I contacted the local sheriff's dept. and they came and inspected the scene and have filed an incident report. I would like to have my driveway repaired. I can be reached at [protected] or [protected]@verizon.net.

Read full review of Asplundh Tree Expert
Hide full review
ComplaintsBoard
J
5:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

the gf moises soria does not provide the necessary and sufficient tools, several workers have to use old and in poor condition, when any worker takes vacations, he pays the hours, days or even weeks that the worker is absent with the condition of receiving half the payment . Some have preferential treatment, he sends them to do anything outside the work area.

Read full review of Asplundh Tree Expert
ComplaintsBoard
J
12:45 pm EDT

Asplundh Tree Expert horrible job-unnecessary removal of tree!

Our entire rural valley is in mourning. Asplundh said they said they would only trim off one branch of our ancestral black walnut tree that has been here for generations. They have always trimmed back one branch as none of the others are even remotely close to the lines. This time they took it to the ground...these amateurs are inept arborists and have zero respect for trees, land-owners, or wildlife. Epic fail and jeers to these butchers!

Read full review of Asplundh Tree Expert
Hide full review
ComplaintsBoard
A
4:16 pm EDT

Asplundh Tree Expert poor tree work, and they poisoned my trees

Oh, if only you had a half star option!

Asplundh has a contract with Delmarva Power to clear trees from power lines. The laziest, worst company of people to ever EVER say they are tree experts is Asplundh that serves Delaware.
They don't respect tree's. They hack them to pieces just to clear lines.
And in our case, during a winter storm some years back, they started hacking at the top of our drive.
They dropped limbs and branches into our driveway making a plowed drive impassable. When the neighbors property right beside those same trees was available for that because the house was abandoned due to his demise.
They dropped these limbs and branches from the top of our drive all the way to the street so that their trucks could leave. But I could not get out.
I called a supervisor and they said it isn't policy to mulch those limbs and branches during emergency service due to cutting schedules to insure power remains on, or restoral.
So I asked if I could schedule the mulching after that busy day because I can't leave my house due to the limbs blocking the only way out.
No.
I had to call a supervisor at Delmarva Power to get it done.
Every time they hacked our trees this would happen. Even in good weather. And every time they'd leave the debris saying, it was our responsibility to mulch the remains. When we've seen them mulch peoples cut limbs before we knew Asplundh is also a liar company.

So what happened this past spring just months ago? Someone from the company snuck onto our property and murdered the trees.
They used a poison that turned them a weird brown color and then they turned an orange brown and then they died.
Why? So they wouldn't have to cut those tree's again and have to come back after leaving the limbs and branches after a call was made that once again as usual here they didn't do their job!
I called a tree company, be aware they all know Asplundh, and when Asplundh does something wrong that company will cover for them.
This guy came out and looked at them and said, oh they'll grow back. He's a liar too.
I asked about poisons that Asp, which is a better name for them, think of the poisonous snake that killed Cleopatra, serpents, that's them, might use to kill trees. This is where the tree cutting companies cover for Asp.
No, they don't use poisons, they cut trees, that's it. He said.
He lied again.

We didn't pursue legal action because Asp. has more money to fight against it than we do to fight them. Also, I figure if an evil employee of Asp. will murder tree's with poison because they hold a grudge the tree owner expected them to do the job they were paid for, and then killed the tree's so they wouldn't have to do that job half-a&&ed in future and get called again to do it right, what will they do to the person who held them accountable for kiling the tree's? When they killed the tree's because the tree owner held them accountable for not doing their job removing the cut limbs and branches like they were suppose to do under their Demlarva contract?

A upright walking creature that will murder tree's with poison on a grudge can't be trusted in any way, shape, or form, to not harm humans when they're of a mind.
Do they do background checks at Asp.when they hire? Does Delmarva power do background checks on Asp. and their service to the community when they consider re-signing that tree trimming contract with Asp.? All evidences to both questions say, NO!

If you love tree's you'll hate Asp. Because Asp. loves money, not tree's.
Every time I have to go down our drive I see those poor dead trees I love so much. How they suffered that slow progressive destruction from the roots up.
May Asp. rot! Maybe one day all the people they screw over will sue the heck out of them. Make it public, go to the press, so that everyone knows what Asp. is.
It would be a public service if they were put out of business. It would be a godsend for trees too.

Do you know your power company's ethics?
https://www.southernliving.com/garden/grumpy-gardener/power-company-assassins-murder-my-trees

Read full review of Asplundh Tree Expert
Hide full review
ComplaintsBoard
A
11:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Asplundh Tree Expert unsafe worker

Chad Cooper works at the wayne lot rod Hammond is his boss. He is an unsafe worker he does drugs on the job. Not only does he do drugs on the job but he sleeps in the truck still has gas from the company uses the company Saul's for side jobs. Watches movies on company time. Takes days off that he does not work and gets paid for them anyways. He is on Derek saunders his truck. I've seen a lot of good hard workers for asplundh and I've seen a lot like him too. He is very unsafe and it's ones like him that will give your company a bad name.

Read full review of Asplundh Tree Expert
Hide full review
ComplaintsBoard
M
8:37 pm EDT

Asplundh Tree Expert guys trimming the right of way in my backyard making a mess

On July 19, 2019 a crew from a Asplundh showed up in my backyard on the right of way without telling me they were coming. My wife was awakened by the sound of chainsaws in the backyard.in my opinion these guys way overcut the trees in my backyard. My backyard is only 200 feet long and they were there for eight hours cutting trees. I think it was a crew of five. While there they left the yard a mess, they caved in a gopher tortoise hole that had been marked, they damaged my fence on both ends of the yard, they cut trees on my property not on right away, They took apart my log splitting machine and knocked it off its base, Took a nap on our picnic table sat in our backyard furniture, left food garbage and cups in the backyard, played with my golf club and golf balls and hung wet T-shirts on my fence to dry. I sent some pictures but I have many more.
I expect to see an FP and L representative at my house to explain all of this to me. I address is 103 Valleyview Rd., Debary, FL. My phone number is [protected].
Thank you,
Michael W. Green

Read full review of Asplundh Tree Expert
View 0 more photos
Hide full review
ComplaintsBoard
J
5:30 pm EDT

Asplundh Tree Expert debris and damage to personal property

I have my vehical at a mechanic's garage I'm China grove north Carolina. Asplunde was doing tree trimming on my mechanics power lines and they dropped limbs and debris on my truck. And left debris all over my mechanics yard . I want to know why my truck has debris all over it and what can we do to solve the issues at hand. I have photos of my truck and all the debris

Read full review of Asplundh Tree Expert
View 0 more photos
Hide full review
ComplaintsBoard
V
8:37 am EDT

Asplundh Tree Expert refusing to complete a tree removal job in port saint lucie florida

HORRIBLE COMPANY! When we had a ficus tree in the power wire lines here in Port Saint Lucie that had also actually grown into a metal fence that could have energized the entire fence putting neighbors and pets in danger FPL hired Asplundh to take the tree far enough to the ground so we could then use a stump grinder to remove the rest of the tree so a new fence could be put in place of the damaged fence. The Asplundh crew sent to do this job took the tree down to the point of leaving a 3X4 foot stump that was still 3 feet high and refused to take it down close enough to the ground to grind down the stump. This area was 3 1/2 feet away from the fence and it could have safely been taken down as FPL promised. The Asplundh crew leader used an excuse that it was too dangerous to finish the job in order to stop the job from being completed. Also for the last two days of this 3 day job after the upper area of the tree had been cut down and removed this 3-4 man crew spent 80 percent of the time on this jobsite sitting in and around their truck doing absolutely nothing instead of working to do this job as they should have been doing. After they refused to complete this job and left in their truck, my neighbor took his 18" chainsaw and easily removed the rest of the tree down to the stump in less then one hour. This crew and the people that were supposed to be overseeing them milked this job for 2 days for pay that they without question they did not deserve! I do not blame the entire crew but I do blame the crew leader and his direct bosses for creating this situation!
We will now strongly recommend that Florida Power & Light and everyone else give the next tree removal contracts to Davey Tree Experts, a large nationwide company and competitor to Asplundh that actually follows through to do the jobs that they are paid to do.

Read full review of Asplundh Tree Expert
Update by Vivian Caylor
Jun 13, 2019 8:40 am EDT

HORRIBLE COMPANY! When we had a ficus tree in the power wire lines here in Port Saint Lucie that had also actually grown into a metal fence that could have energized the entire fence putting neighbors and pets in danger FPL hired Asplundh to take the tree far enough to the ground so we could then use a stump grinder to remove the rest of the tree so a new fence could be put in place of the damaged fence. The Asplundh crew sent to do this job took the tree down to the point of leaving a 3X4 foot stump that was still 3 feet high and refused to take it down close enough to the ground to grind down the stump. This area was 3 1/2 feet away from the fence and it could have safely been taken down as FPL promised. The Asplundh crew leader used an excuse that it was too dangerous to finish the job in order to stop the job from being completed. Also for the last two days of this 3 day job after the upper area of the tree had been cut down and removed this 3-4 man crew spent 80 percent of the time on this jobsite sitting in and around their truck doing absolutely nothing instead of working to do this job as they should have been doing. After they refused to complete this job and left in their truck, my neighbor took his 18" chainsaw and easily removed the rest of the tree down to the stump in less then one hour. This crew and the people that were supposed to be overseeing them milked this job for 2 days for pay that they without question they did not deserve! I do not blame the entire crew but I do blame the crew leader and his direct bosses for creating this situation!
We will now strongly recommend that Florida Power & Light and everyone else give the next tree removal contracts to Davey Tree Experts, a large nationwide company and competitor to Asplundh that actually follows through to do the jobs that they are paid to do.

Hide full review
ComplaintsBoard
E
3:59 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Asplundh Tree Expert tree cutting

I live at 7168 cataluna circle, delray beach, fl. 33446. My house is on a berm separating an adjourning property. The company left the back of my property and performed a totally disgusting act of tree cutting showing zero interest in the final shape of the tree. While I am aware with the need to cut branches away from the power lines, there is simply no excuse for the abortion they left. the trees have no shape and will take years, if ever, to come back to it form. The company has an arbhorist at their call but the company do appear to see a need to use him. The cutter left an abortion and thoroughly destroyed the appearance so that it will take years to recover. The job performed does discredit to the FPL company. Edward Gale

Read full review of Asplundh Tree Expert
Hide full review
ComplaintsBoard
T
6:42 am EST

Asplundh Tree Expert tree cutting

I came home yesterday to find my tree in my front yard had been cut again a second time from just last year. It was not touching the powerline. They did not leave me a note on my door to let me know in advance or even that day. They left a big mess in my yard and did not take the branches with them or to my road with city pickup. They have slaughtered my beautiful tree and my tree was the only tree in my neighborhood that was touched. I drove through several blocks of my neighborhood and no other tree was touched even though several are on or in the power lines. I am in my sixties and a female. I had to clean up their mess. Sorry service.

Read full review of Asplundh Tree Expert
Hide full review
ComplaintsBoard
B
9:14 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Asplundh Tree Expert historic neighborhood tree killers

This company (Asplundh) came through my neighborhood, a historic and beautiful community in Cleveland and destroyed our street trees. Block by block, with complaints, protests, and action by the residents to try to get City Hall to step in and stop it, they continued to chop and mutilate tree after tree. Now they are headed west, working on mutilating and killing trees in Ohio City, Gordon Square, and I'm sure Edgewater soon. What a disgraceful and disrespectful slap in the face to the residents who call this home.

Read full review of Asplundh Tree Expert
View 0 more photos
Hide full review
ComplaintsBoard
G
12:29 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Asplundh Tree Expert trespassing and property damage

Big Stoney Creek VA. Today at 8:43am a crew of Aspundh entered my driveway from access point on my property. There were access points from which they could enter. I see them on my camera and tell them to leave. One person looks up at the camera and completely disregards. Then they saw a branch of a tree and force open my gate which is locked with a lock. Therefore damaging the gate. Another person is video rolling up a phone cable that he carries to the top of driveway at the gate and throws it down. They at this point have torn up the grass from the constant rain it is very soft. They come back and appear to be attempting to repairing the gate. Once again they were addressed through the camera speaker. The person onsite tells someone not to worry nobody is home they are talking through a cell phone. Really...this is how your crew addresses an issue of property damage and trespassing? Everyone should beware of the danger of strangers who disregard personal property and safety!

Read full review of Asplundh Tree Expert
View 0 more photos
Hide full review
ComplaintsBoard
S
4:21 pm EDT

Asplundh Tree Expert tree murdering, topping trees in hottest part of summer (above 100 degrees)

Asplundh is contracted by Garland Power and Light, TX to clear power lines. The homeowner is usually required to do this which I prefer because I love my treeline for it's shade and privacy.

I saw them starting in my alley and requested they take care with the trees since last time they trimmed they killed two trees. It was a slaughter this time topping 15 trees and cutting bushes between the trees where little if any leaves remained. They now look like telephone poles and are certain to die. It was either extreme incompetence or willful destruction of property.

THE SHADIEST PART OF MY BACKYARD IS NOW THE SUNNIEST, PRIVACY IS NO LONGER AN OPTION.

GP&L said they could have them back out to cut down the poles, and he said it with a strait face. To make matters worse the GP&L rep said the foreman was Oscar Hernandez who murdered the first two trees.
Steven Webster

Now the hard part - getting anyone to give a ([censored].

Read full review of Asplundh Tree Expert
Hide full review
ComplaintsBoard
L
3:03 pm EDT

Asplundh Tree Expert asplundh tree service driving

Asplundh in Maryland has some dangerous drivers. They don't see people on the road. One driver crashed into my car blamed for it claiming they had cameras going the speed limit. Than why couldn't he stop the truck before hitting me? Completely unprofessional drivers. The guy driving vehicle doesn't get out of his big truck. He calls his boss and I heard them talk about cameras. He doesn't ask if I'm ok and doesn't want to give car information license and insurance. I already called the police. The manager says did he hit you? I say yes and than he says how could he have gotten me. I was like did you see my car. Absolutely unprofessional. They need to hire better people. They have been fined 95 million dollars for hiring illegal immigrants and than they rehired them under some said bogus paperwork. They need better people no matter where there from especially if they are out on the road.

Read full review of Asplundh Tree Expert
Hide full review
ComplaintsBoard
R
2:06 pm EDT

Asplundh Tree Expert limb cutting

These guys came to my house and cut some limbs down in my front yard. They left limbs all over and saw dust all over my sidewalk. I would never refer these guys nor give them any kind of good review. Nevertheless these guys were hitting on my wife when she pulled in. Whistling at her. I mean these group is far from professional. I would like this whole crew to be [censored] canned. Complete unhappy.

Read full review of Asplundh Tree Expert
View 0 more photos
Hide full review
ComplaintsBoard
J
9:41 am EDT

Asplundh Tree Expert clean up and contact

On 6/30 asplundh came out to our home in Glen St Mary FL.. cut trees down on our property without permission and along with this they dropped every limb into our back yard instead of the road. Dropping limbs the size of a thigh on top of my chickhens and their pens. It was a horrific sence to now know you have dead animals due to their poor work ethic. Took us 13 days to get a call back from this company and when we did we have been called liars from the very start. And now today they change the story and say that our chickens were electricted.. no they were not the tree limbs cause all the damage that was done. So if your ready to be lied to or your animals horrific massicare then give them a call

Read full review of Asplundh Tree Expert
Hide full review
ComplaintsBoard
C
5:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Asplundh Tree Expert clean-up

South Central contracted Asplundh to trim trees under a power line on my property. What a mess they left behind. They left a branch on the power line that caught on fire and shut the power out on the whole road. South Central came to get the power back on and I expressed how upset I was how they left the place. He contacted the supervisor in charge. The supervisor and 4 other guys showed up and removed some of the branches left laying in the yard so we could mow. They threw them up along the hillside. The supervisor assured me that they would be back by the weekend to clean up all the branches and debris they left behind, that their chipper was down and being worked on. This was a month ago and still has not been touched. I have contacted South Central power twice now and they said that they would forward my message on to Asplundh. I guess my next avenue if I can't get this resolved is to contact the department of vegetation control or the state regulatory commission

Read full review of Asplundh Tree Expert
Hide full review
ComplaintsBoard
J
1:34 pm EDT

Asplundh Tree Expert tree cutting

have called 4 times to duke energy, this company left a large mess on my property back in late dec. 2017 .. have had 2 different duke energy employees out.. last one took pic's off mess and said someone would get back to me.. that was late feb. 2018.. contacted asplundh on monday the 30th of april 2018 still no help..tree company tore down property fences and markers to property lines.. also so left all trash on ground from breaks.. pic's show road to the lower part of my property.. thanks

Read full review of Asplundh Tree Expert and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
C
C
Cody Hoffman
High Point , NC, US
Send a message
May 14, 2021 5:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I called the supervisor that was on the Duke power bill and asked him to come by and talk with me before cutting my trees. He asked what I wanted and told him to not cut the trees uneven ! He never came by and talked with me and the trees were cut terribly! The limbs cut my buried tv cable lines! The people doing the manual labor were hard workers! Nice people! The supervisor stopped and talked with them as they were finishing and still didn’t talk to me while I’m standing in the yard! It’s a shame that you have no one to make sure that our trees are not ruined !
Steve Hoffman
222 Cascade dr
High Point NC

ComplaintsBoard
K
9:18 am EDT

Asplundh Tree Expert employee harassment

Since start of employment was put on one crew and since I don't drink was told I was useless and needed to quit. Was then switch to another crew was told I was going to be driving a truck I have my cdl-b. Instead I am flagging everyone on the crew is saying that they are putting me on flagging so I quit. February 2018 a picture was taking of me by a co worker I didn't know picture was taken it was put on social media (Facebook) where he called me fat [censor] and [censor] useless and again on social media said I was put on flagging until I quit. Today for the second time in the last week that I could hear anyways our foremen calls me fat [censor]. I know if I report it to the supervisor Nate he will tell me to grow up because he is buddies with our foremen. I need to work to support my family but this is getting ridiculous. I wish someone from the main office would do surprise visits and ask questions from different employees to see what is going on. I never was trained on anything my 15 day book was never completed they just signed off on it. I just want to come to work not be harassed and do my job I was hired as a grounds men I did it for the first 2 weeks then got thrown under the bus. i have a the picture that was posted on facebook saved to my phone the post was later removed.

Read full review of Asplundh Tree Expert
Hide full review

Asplundh Tree Expert Reviews 0

Looks like Asplundh Tree Expert has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Asplundh Tree Expert, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Asplundh Tree Expert complaint handling

Asplundh Tree Expert reviews first appeared on Complaints Board on May 28, 2011. The latest review Asplundh tree services knocked out internet off was posted on Nov 18, 2023. The latest complaint hit and run team was resolved on Mar 20, 2014. Asplundh Tree Expert has an average consumer rating of 1 stars from 71 reviews. Asplundh Tree Expert has resolved 1 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Asplundh Tree Expert Contacts

  2. Asplundh Tree Expert phone numbers
    +1 (800) 248-8733
    +1 (800) 248-8733
    Click up if you have successfully reached Asplundh Tree Expert by calling +1 (800) 248-8733 phone number 0 0 users reported that they have successfully reached Asplundh Tree Expert by calling +1 (800) 248-8733 phone number Click down if you have unsuccessfully reached Asplundh Tree Expert by calling +1 (800) 248-8733 phone number 0 0 users reported that they have UNsuccessfully reached Asplundh Tree Expert by calling +1 (800) 248-8733 phone number
  3. Asplundh Tree Expert emails
  4. Asplundh Tree Expert address
    708 Blair Mill Road, Willow Grove, Pennsylvania, 19090, United States
  5. Asplundh Tree Expert social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 04, 2024
  7. View all Asplundh Tree Expert contacts

Most discussed Asplundh Tree Expert complaints

butchering of tree
1
(opinions to this review)

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.