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EngineerSupply Complaints 10

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9:45 pm EDT
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EngineerSupply Disappointing Experience with EngineerSupply: Shipping Rates and Customer Service Need Improvement

I gotta say, I'm not too thrilled with EngineerSupply right now. I was trying to order some gear and gadgets for my engineering work up here in Alaska, but when I went to check out, there were no estimated shipping rates available for my location. What gives, man? How am I supposed to know when my stuff is gonna arrive if I don't even know how much it's gonna cost to ship it?

I'm just hoping that someone from EngineerSupply will get back to me soon with some confirmation of my order and some details on when I can expect it to arrive. It's not like I'm asking for the moon here, you know? Just a little bit of communication would go a long way in improving my opinion of this company.

So, if you're thinking about ordering from EngineerSupply, just be aware that you might have some trouble getting your stuff shipped to certain locations. And if you do run into any issues, don't expect a lightning-fast response from their customer service team. All in all, I'd say that EngineerSupply has some work to do if they want to win over more customers like me.

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8:03 pm EDT
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EngineerSupply Decent Experience with EngineerSupply: A Review

I recently stumbled upon EngineerSupply (engineersupply.com) and decided to give them a try. At first glance, their website seemed a bit outdated and hard to navigate, but I was determined to find what I needed. After a bit of searching, I finally found the product I was looking for and placed my order.

The communication from EngineerSupply was decent, but nothing to write home about. I received a confirmation email and a shipping notification, but that was about it. However, I understand that communication isn't everything and was willing to give them the benefit of the doubt.

When my order arrived, I was pleased with the product itself. It was exactly what I needed and seemed to be of good quality. However, I did notice that the packaging was a bit damaged and was worried that the product may have been damaged as well. Thankfully, it was not.

Overall, I would say that my experience with EngineerSupply was decent. While their website could use some updating and their communication could be improved, the product itself was satisfactory. Would I buy from them again? It's hard to say. While I wasn't blown away by my experience, I also wasn't completely disappointed. I suppose it would depend on what I was looking for and if I could find it elsewhere for a better price or with better customer service.

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6:33 pm EDT
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EngineerSupply Frustrating Experience with EngineerSupply's Shipping Address: A Review

I gotta say, I was pretty frustrated with EngineerSupply when I tried to send a construction calculator to my son. I mean, I wanted to do a nice thing for the kid, you know? But your site just wouldn't let me change the name on the shipping address. Like, come on, man! I tried changing it like a million times, but it just kept saying "Claire Garcia" instead of "Jose Garcia." What's up with that?

Anyway, I eventually gave up and just had the calculator shipped to my own address. And I gotta say, it's a pretty sweet calculator. My son is gonna love it. But still, it would have been nice if your site had let me change the name on the shipping address. Just sayin'.

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Is EngineerSupply Legit?

EngineerSupply earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds EngineerSupply to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, EngineerSupply is known for their high standards and safety. If you're thinking about dealing with EngineerSupply, it's wise to check how they handle complaints.

A long registered date for engineersupply.com can be seen as a positive aspect for EngineerSupply as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of EngineerSupply's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Engineersupply.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Engineersupply.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

EngineerSupply as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for EngineerSupply have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up EngineerSupply and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Engineersupply.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While EngineerSupply has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
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EngineerSupply Efficient Website, Late Shipping Notification: My EngineerSupply Review

I gotta say, EngineerSupply is pretty good. The website is easy to use and find what you need. But, I gotta be honest, I was a little worried when I got the shipping and tracking email the same day it arrived. I mean, I was about to call customer service and ask what was up. It would be great if they could send those emails out a little earlier, you know? Just to save us all some stress. But, overall, I'm happy with my purchase and thanks to EngineerSupply for getting it to me on time.

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EngineerSupply Disappointing Experience with EngineerSupply: Coupon Code Didn't Work for Free Key Chain and Shipping

I gotta say, I was pretty disappointed with my experience at EngineerSupply. I was excited to take advantage of the offer for a free key chain and free shipping on my order, but when I tried to use the coupon code MF7OA1VG, nothing seemed to work. I clicked all the buttons and added items to my cart, but no matter what I did, I couldn't get the free shipping or the key chain.

After a while, I decided to just go ahead and make my purchase anyway, even though I was missing out on the freebies. I ended up buying one less item than I had originally planned, just so I could save a little bit on the shipping costs. It was a bummer not to get the key chain, but I figured it wasn't worth the hassle of trying to figure out what went wrong with the coupon code.

Overall, I have to say that my experience with EngineerSupply was pretty frustrating. I wish the coupon code had worked properly, or that there had been some kind of explanation for why it wasn't working. It's too bad, because I was really looking forward to getting that free key chain!

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EngineerSupply Delayed Refund from EngineerSupply - Need Help Resolving

Hey, it's me, Chris. So, I ordered a drafting stool from EngineerSupply a while back, but I haven't gotten my refund yet. It's been two weeks and my bank hasn't heard anything from them. I'm starting to get a little worried, you know? I mean, I'm not made of money here.

I'm hoping someone can help me out and get this sorted. I mean, I'm not trying to be a pain or anything, but I could really use that money back. If you need any more info from me, just shoot me an email or something. I'd really appreciate it if you could get this taken care of soon. Thanks a lot.

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EngineerSupply Disappointing Experience with EngineerSupply: Poor Customer Service and Damaged Products

I recently bought some stuff from EngineerSupply and it came all messed up. I tried to get in touch with them to fix the problem, but they haven't gotten back to me yet. I've sent them a bunch of emails and called them a bunch of times, but they're not helping me out. It's a bummer because I was really excited to use the stuff I bought, but now it's all messed up and I don't know what to do. I wouldn't recommend buying from them if you don't want to end up in the same boat as me. It's a real shame because I thought they were a good company, but I guess not.

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EngineerSupply Review of Safeco Flat File and Base from EngineerSupply with Delivery Issues

I recently bought a Safeco flat file and base from EngineerSupply and requested a lift gate and inside delivery. However, when the semi driver arrived, he didn't have a lift gate trailer. This made it difficult for me to get the flat file and base into my pickup truck. I had to back my truck up to the semi and help the driver load it into my pickup bed. The driver was kind enough to help me get it off the pickup and onto the sidewalk in front of my house.

Once the flat file and base were on the sidewalk, I had to get it into my house myself. It was a major struggle, but I managed to do it. Despite the difficulties I faced during the delivery process, I'm happy with my purchase from EngineerSupply. The Safeco flat file and base is exactly what I needed for my home office.

Overall, I would recommend EngineerSupply to anyone looking for high-quality office supplies. The only downside was the delivery process, but that was due to the semi driver not having the right equipment. Despite this, I'm happy with my purchase and would definitely buy from EngineerSupply again in the future.

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EngineerSupply EngineerSupply: Terrible Customer Service and Refund Issues

So, my hubby bought something from EngineerSupply back in May. But, thanks to the coronavirus, the shipping was delayed. So, he decided to cancel the order and buy it somewhere else. But, guess what? They still haven't given him his money back! They keep saying they did, but they didn't. And now, they won't even talk to him about it. This was a really expensive item, so we're pretty upset about it. I wouldn't tell anyone to shop here. They really screwed us over. We might even have to get a lawyer involved. Seriously, EngineerSupply is the worst.

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EngineerSupply EngineerSupply Review: Easy Ordering & Good Products, But Review Process Needs Improvement

I went to EngineerSupply (engineersupply.com) to get some products for my engineering work. I found the site to be easy to use and I was able to order what I needed without any problems. I paid for my order and waited for it to arrive. When it did, I was happy with the products I received.

However, I did not like the review process on the site. It kept pressuring me to write more words in my review so it could be published. I think that suppliers should focus more on the customer's experience and the quality of their products, rather than the number of words in a review.

Overall, I would give EngineerSupply a four out of five. The site is easy to use and the products are good, but the review process could use some improvement.

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Overview of EngineerSupply complaint handling

EngineerSupply reviews first appeared on Complaints Board on May 26, 2023. The latest review Disappointing Experience with EngineerSupply: Shipping Rates and Customer Service Need Improvement was posted on Jun 13, 2023. EngineerSupply has an average consumer rating of 1 stars from 10 reviews. EngineerSupply has resolved 0 complaints.
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  1. EngineerSupply Contacts

  2. EngineerSupply phone numbers
    +1 (800) 591-8907
    +1 (800) 591-8907
    Click up if you have successfully reached EngineerSupply by calling +1 (800) 591-8907 phone number 0 0 users reported that they have successfully reached EngineerSupply by calling +1 (800) 591-8907 phone number Click down if you have unsuccessfully reached EngineerSupply by calling +1 (800) 591-8907 phone number 0 0 users reported that they have UNsuccessfully reached EngineerSupply by calling +1 (800) 591-8907 phone number
  3. EngineerSupply emails
  4. EngineerSupply social media
  5. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 17, 2025
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EngineerSupply Category
EngineerSupply is ranked 46 among 1360 companies in the Construction and Maintenance category

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