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CB Satellite and Cable TV Astro Malaysia Holdings failing to properly broadcasting olympic ceremony
Astro Malaysia Holdings

Astro Malaysia Holdings review: failing to properly broadcasting olympic ceremony 19

M
Author of the review
8:56 am EDT
Review updated:
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I am very disappointed to not be able to see the entrance of my country, Mauritius, to the Olympics. Does Astro find that Commercials are more important than my country. There were about 3 cuts to commercials during the ceremony where I am certain other countries were missed out too.
The whole world waits for the ceremony in order to cheer while seeing their fellow people entering the Olympics Games in front of so many people.
Mauritius might be an island but Astro has no right to choose which country to broadcast.
So much for "One World One Dream".

19 comments
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Alwi
MY
Aug 15, 2018 9:36 pm EDT

I call customer service and machine answer me...astro said 3 hour after payment but i wait after 3 days...wtf...so how long to i still wait...?astro is a terrible and bad company to choose

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Sharifah Norsiah
US
Sep 02, 2018 12:12 am EDT

Salam sejahtera..
Memang payah ker nak cakap dengan customer service ni..
Ak dah bayar.. Ko kata ada tertunggak.. Apa cerita ni... 😡😡😡😡😡😡

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suzali
MY
Sep 04, 2018 3:11 am EDT

I need to offline astro service channel due to some delay payment until i pay all of the bill fully. Please do it as soon as possible or rather i cannot pay all of the bill that coming up.

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stnathan82
US
Sep 05, 2018 9:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

As an Astro customer I am not happy with the new terms of astro whereby the customer has to pay for the technician, even when the problem is a technical problem on Astro.

Why should the customer be charged for a technical default by Astro, this is ridiculous and unethical, we were informed when we sign up that customer support is free

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Jin133
MY
Sep 10, 2018 10:51 am EDT

Why is there not a showing on Cinemax channel on Wednesday 11th October which was promised the film title 'Layer Cakes'. It was shown 'Tyson' instead. Countdown clock for next showing also indicate the title layer cake. This is very frustrating to consumers and irresponsible of Astro not explaining to us.

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Syakila
MY
Sep 18, 2018 10:39 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I nk complaint i tak berpuas hati dgn service astro.sudah bnyk report i buat.sampai skrg kes i clear lgi.sekrg i nk isu pekerja astro yg dtg rumah pasang buat service teruk sgt.pasang xkemas membahayakn.pls respon i punya compalaint.i dh penat nk taip bnyk2.

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raine015
US
Sep 18, 2018 3:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

TO: ASTRO MALAYSIA

I received call saying my terminated account has been selected for free view.
saying I can now switch on my inactive account to watch.

Then charge me for RM26.00 for an account that was terminated for half year.
And I never ask for it.
Please remove the charge since i never request for any reactivation

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jaszle
MY
Sep 19, 2018 6:05 am EDT

Saya mohd jasrul azanee bin jasni no acc [protected], sy setiap bulan byar bil melalui maybank2u.tapi baru2 nie dapat bil ada tungakkan pulak...saya ada bukti pembayaran...mintak pihak astro tolong update...

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Anita85
MY
Oct 14, 2018 11:25 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Kenpa saya sudah bayar bill tapi tetap kene potong

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Bejahaka
US
Oct 21, 2018 6:49 am EDT

http://www.myiptvmalaysia.com/

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Dare Shah
US
Oct 22, 2018 12:24 am EDT

Saya telah membuat bayaran di 7E pada pertengahan bulan Julai 2017..tetapi pada hari ini talian astro saya telah disekat akibat daripada tidak membuat bayaran bil sebanyak RM 95.xx.

Mohon pihak astro semak semula bayaran tersebut atau hubungi saya dengan secepat mungkin di talian [protected]..

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Mycesce
MY
Nov 04, 2018 7:53 am EST

Astro inform me via SMS but not coming, they gave me many reason !suddenly cancel ?Waste my time to waiting and not informed !problem is they said to me thier agent mistake, that solve? Make another order and install another time?Is urs mistakes u know? Can u pls take some responsibility? Atlease u say u replace oths order for me by today right?

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Aziz Amran
US
Jun 12, 2019 7:26 am EDT

Why are services disrupted when there are NO outstanding payments ? Why the need to reconnect by sending sms (undoubtedly customer to bear the sms charges) ? Why astro stooping so low ?

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jjsamuel
US
Aug 27, 2019 5:00 pm EDT

Since this evening, PVR SW OFF / ON ...boot to --------
No program.
Doggle not functioning.
Owner contact:-
[protected], [protected].
justusjohnsamuel@gmail.com

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Suganyatony
US
Aug 31, 2019 8:15 am EDT

Hi im a ex staff of astro. I took vss and there is two account under my name. I want to add another decoder but customer service never answer the phone. Waiting for hours. I end up email them and received a message will call me after 2 days. Its been 2 weeks no calls and no email reply.

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kintos1303
US
Sep 17, 2019 2:37 pm EDT

i had disconnected the astro almost 7 years ago. suddenly this week i got msg from astro that i'm still have to pay rm 19.15. i don't know if i pay this amount, then suddenly my terminated account will be activated. i'm so worry and afraid. i'm so confusing what kind of charge that astro charging me. please help.

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Azmahadi Aziz
US
Nov 07, 2019 5:12 am EST

Saluran astro tergendala.. Tiada sambungan ke dekoder astro.. Mohon pembaikpulihan signal astro.. Kerana jiran sebelah rumah astro berfungsi.. Tapi dirumah kami tidak..

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Renuga Kasinathan
US
Jun 25, 2023 5:31 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Waste of time subscribing astro. Lengthy advertisements.

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Show chek
Muar, MY
Jun 18, 2024 3:27 pm EDT

I hope this email finds you well. I'm writing this email to express my disappointment from the customer service who Siti Sarah which had a bad attitude at the conversation at 12.06.2024 around 1-2pm.

However, I also appreciate with the customer service Noor Ala Omar which willing coordinate my time and waiting until 7pm for speak with owner.

  1. Astro Malaysia Holdings Contacts

  2. Astro Malaysia Holdings phone numbers
    +60 395 434 188
    +60 395 434 188
    Click up if you have successfully reached Astro Malaysia Holdings by calling +60 395 434 188 phone number 26 26 users reported that they have successfully reached Astro Malaysia Holdings by calling +60 395 434 188 phone number Click down if you have unsuccessfully reached Astro Malaysia Holdings by calling +60 395 434 188 phone number 41 41 users reported that they have UNsuccessfully reached Astro Malaysia Holdings by calling +60 395 434 188 phone number
    Customer Service
    +60 395 433 838
    +60 395 433 838
    Click up if you have successfully reached Astro Malaysia Holdings by calling +60 395 433 838 phone number 12 12 users reported that they have successfully reached Astro Malaysia Holdings by calling +60 395 433 838 phone number Click down if you have unsuccessfully reached Astro Malaysia Holdings by calling +60 395 433 838 phone number 16 16 users reported that they have UNsuccessfully reached Astro Malaysia Holdings by calling +60 395 433 838 phone number
    Customer Service
  3. Astro Malaysia Holdings emails
  4. Astro Malaysia Holdings address
    All Asia Broadcast Centre, Technology Park Malaysia, Lebuhraya Puchong-Sg. Besi, Bukit Jalil, Kuala Lumpur, 57000, Malaysia
  5. Astro Malaysia Holdings social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
Astro Malaysia Holdings Category
Astro Malaysia Holdings is ranked 25 among 61 companies in the Satellite and Cable TV category