Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Car Dealers Audi Warranty service and audi care service agreement
Audi

Audi review: Warranty service and audi care service agreement

B
Author of the review
11:53 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hello,

My name is Benny Landriscina and I'm the owner of an Audi 2020 Q 5 .

The vehicle has about 6,500 miles. When I bought the car in August 2020 I also purchase a 4 year Audi Care Service Package. The car was scheduled to be serviced last Friday @ 10:00am at the Audi Service center on 63rd Street and 2nd Ave in Brooklyn,NY. Early Friday morning my neighbor called me to tell me that my car which was parked in my driveway ( along with my other car a Subaru 2021 Forester). Apparently the heavy rain seeped into the well in the trunk where there's a spare tire and main battery and must have short circuit the system. Even my Audi Connect that I have on my cell phone was not working.

Since I could not get into my car even with the remote or the skeleton key I called the Dealer and spoke to the service mechanic and his Supervisor.

They told me that there was nothing they could do and suggested that I call Road Side Assistance or Triple A for service. I called both. Triple A showed up first around 2:30pm and even though this technician was able to pop the trunk from the inside trunk area, he determined that the system was water logged even though the inside of the car was totally dry. He suggested that the car be towed to the Dealer. Around 3pm the Tow Truck sent by Roadside Assistance showed up and towed the car to the dealer. As of today Oct.4th, I still have not heard back from Michael from Audi's Service Department ( phone # is718-719-4975 ). So far my experience with this Dealer and the Audi Care Service Agreement has been terrible to say the least. Can someone get involved and Help me?

Thank you. Benny Landriscina cell # [protected]

More
Send message
Copy link
Report
0 comments
Add a comment

More Audi reviews & complaints

Audi - truthinengineermegaoffer@outlook.com 52
Audi - won $900, 000.00 and audi q7 sponsored by germany audi automobile company 37
Audi - poor service delivery/customer satisfactory 20
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Audi - problems with audi a3 1.4 t 1
Audi - damage
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Audi - Please contact me
Audi - I haven't been pay
Audi - airbag failure
Audi - audi a4 car 2008 model
Audi - Email for winning lottery from audi. 1
View all Audi reviews and complaints

  1. Audi Contacts

  2. Audi phone numbers
    8800 200 2333
    8800 200 2333
    Click up if you have successfully reached Audi by calling 8800 200 2333 phone number 1 1 users reported that they have successfully reached Audi by calling 8800 200 2333 phone number Click down if you have unsuccessfully reached Audi by calling 8800 200 2333 phone number 0 0 users reported that they have UNsuccessfully reached Audi by calling 8800 200 2333 phone number
    100%
    Confidence score
    Russia
    800 2834
    800 2834
    Click up if you have successfully reached Audi by calling 800 2834 phone number 1 1 users reported that they have successfully reached Audi by calling 800 2834 phone number Click down if you have unsuccessfully reached Audi by calling 800 2834 phone number 1 1 users reported that they have UNsuccessfully reached Audi by calling 800 2834 phone number
    UAE
    +1 (800) 849-2383
    +1 (800) 849-2383
    Click up if you have successfully reached Audi by calling +1 (800) 849-2383 phone number 0 0 users reported that they have successfully reached Audi by calling +1 (800) 849-2383 phone number Click down if you have unsuccessfully reached Audi by calling +1 (800) 849-2383 phone number 0 0 users reported that they have UNsuccessfully reached Audi by calling +1 (800) 849-2383 phone number
    Mexico
    +49 283 4737 8423
    +49 283 4737 8423
    Click up if you have successfully reached Audi by calling +49 283 4737 8423 phone number 5 5 users reported that they have successfully reached Audi by calling +49 283 4737 8423 phone number Click down if you have unsuccessfully reached Audi by calling +49 283 4737 8423 phone number 6 6 users reported that they have UNsuccessfully reached Audi by calling +49 283 4737 8423 phone number
    Germany
    +1 (800) 822-2834
    +1 (800) 822-2834
    Click up if you have successfully reached Audi by calling +1 (800) 822-2834 phone number 0 0 users reported that they have successfully reached Audi by calling +1 (800) 822-2834 phone number Click down if you have unsuccessfully reached Audi by calling +1 (800) 822-2834 phone number 0 0 users reported that they have UNsuccessfully reached Audi by calling +1 (800) 822-2834 phone number
    USA and Canada
    +44 800 699 888
    +44 800 699 888
    Click up if you have successfully reached Audi by calling +44 800 699 888 phone number 1 1 users reported that they have successfully reached Audi by calling +44 800 699 888 phone number Click down if you have unsuccessfully reached Audi by calling +44 800 699 888 phone number 0 0 users reported that they have UNsuccessfully reached Audi by calling +44 800 699 888 phone number
    100%
    Confidence score
    United Kingdom
    +61 130 055 7405
    +61 130 055 7405
    Click up if you have successfully reached Audi by calling +61 130 055 7405 phone number 2 2 users reported that they have successfully reached Audi by calling +61 130 055 7405 phone number Click down if you have unsuccessfully reached Audi by calling +61 130 055 7405 phone number 0 0 users reported that they have UNsuccessfully reached Audi by calling +61 130 055 7405 phone number
    100%
    Confidence score
    Australia
    +32 27 540 267
    +32 27 540 267
    Click up if you have successfully reached Audi by calling +32 27 540 267 phone number 1 1 users reported that they have successfully reached Audi by calling +32 27 540 267 phone number Click down if you have unsuccessfully reached Audi by calling +32 27 540 267 phone number 1 1 users reported that they have UNsuccessfully reached Audi by calling +32 27 540 267 phone number
    Belgium
    +45 43 288 200
    +45 43 288 200
    Click up if you have successfully reached Audi by calling +45 43 288 200 phone number 1 1 users reported that they have successfully reached Audi by calling +45 43 288 200 phone number Click down if you have unsuccessfully reached Audi by calling +45 43 288 200 phone number 0 0 users reported that they have UNsuccessfully reached Audi by calling +45 43 288 200 phone number
    100%
    Confidence score
    Denmark
    +33 969 368 612
    +33 969 368 612
    Click up if you have successfully reached Audi by calling +33 969 368 612 phone number 1 1 users reported that they have successfully reached Audi by calling +33 969 368 612 phone number Click down if you have unsuccessfully reached Audi by calling +33 969 368 612 phone number 0 0 users reported that they have UNsuccessfully reached Audi by calling +33 969 368 612 phone number
    100%
    Confidence score
    France
    +353 185 081 2760
    +353 185 081 2760
    Click up if you have successfully reached Audi by calling +353 185 081 2760 phone number 1 1 users reported that they have successfully reached Audi by calling +353 185 081 2760 phone number Click down if you have unsuccessfully reached Audi by calling +353 185 081 2760 phone number 1 1 users reported that they have UNsuccessfully reached Audi by calling +353 185 081 2760 phone number
    Ireland
    +39 459 691 250
    +39 459 691 250
    Click up if you have successfully reached Audi by calling +39 459 691 250 phone number 1 1 users reported that they have successfully reached Audi by calling +39 459 691 250 phone number Click down if you have unsuccessfully reached Audi by calling +39 459 691 250 phone number 0 0 users reported that they have UNsuccessfully reached Audi by calling +39 459 691 250 phone number
    100%
    Confidence score
    Italy
    +31 80 028 344 857
    +31 80 028 344 857
    Click up if you have successfully reached Audi by calling +31 80 028 344 857 phone number 1 1 users reported that they have successfully reached Audi by calling +31 80 028 344 857 phone number Click down if you have unsuccessfully reached Audi by calling +31 80 028 344 857 phone number 0 0 users reported that they have UNsuccessfully reached Audi by calling +31 80 028 344 857 phone number
    100%
    Confidence score
    Netherlands
    +351 800 308 030
    +351 800 308 030
    Click up if you have successfully reached Audi by calling +351 800 308 030 phone number 1 1 users reported that they have successfully reached Audi by calling +351 800 308 030 phone number Click down if you have unsuccessfully reached Audi by calling +351 800 308 030 phone number 0 0 users reported that they have UNsuccessfully reached Audi by calling +351 800 308 030 phone number
    100%
    Confidence score
    Portugal
    +34 902 454 575
    +34 902 454 575
    Click up if you have successfully reached Audi by calling +34 902 454 575 phone number 1 1 users reported that they have successfully reached Audi by calling +34 902 454 575 phone number Click down if you have unsuccessfully reached Audi by calling +34 902 454 575 phone number 0 0 users reported that they have UNsuccessfully reached Audi by calling +34 902 454 575 phone number
    100%
    Confidence score
    Spain
    +46 855 386 500
    +46 855 386 500
    Click up if you have successfully reached Audi by calling +46 855 386 500 phone number 1 1 users reported that they have successfully reached Audi by calling +46 855 386 500 phone number Click down if you have unsuccessfully reached Audi by calling +46 855 386 500 phone number 0 0 users reported that they have UNsuccessfully reached Audi by calling +46 855 386 500 phone number
    100%
    Confidence score
    Sweden
    +41 800 189 002
    +41 800 189 002
    Click up if you have successfully reached Audi by calling +41 800 189 002 phone number 1 1 users reported that they have successfully reached Audi by calling +41 800 189 002 phone number Click down if you have unsuccessfully reached Audi by calling +41 800 189 002 phone number 0 0 users reported that they have UNsuccessfully reached Audi by calling +41 800 189 002 phone number
    100%
    Confidence score
    Switzerland
    +90 444 2834
    +90 444 2834
    Click up if you have successfully reached Audi by calling +90 444 2834 phone number 1 1 users reported that they have successfully reached Audi by calling +90 444 2834 phone number Click down if you have unsuccessfully reached Audi by calling +90 444 2834 phone number 0 0 users reported that they have UNsuccessfully reached Audi by calling +90 444 2834 phone number
    100%
    Confidence score
    Turkey
    +91 226 602 2641
    +91 226 602 2641
    Click up if you have successfully reached Audi by calling +91 226 602 2641 phone number 1 1 users reported that they have successfully reached Audi by calling +91 226 602 2641 phone number Click down if you have unsuccessfully reached Audi by calling +91 226 602 2641 phone number 1 1 users reported that they have UNsuccessfully reached Audi by calling +91 226 602 2641 phone number
    India
    +65 68 362 223
    +65 68 362 223
    Click up if you have successfully reached Audi by calling +65 68 362 223 phone number 1 1 users reported that they have successfully reached Audi by calling +65 68 362 223 phone number Click down if you have unsuccessfully reached Audi by calling +65 68 362 223 phone number 0 0 users reported that they have UNsuccessfully reached Audi by calling +65 68 362 223 phone number
    100%
    Confidence score
    Singapore
    +27 419 945 616
    +27 419 945 616
    Click up if you have successfully reached Audi by calling +27 419 945 616 phone number 6 6 users reported that they have successfully reached Audi by calling +27 419 945 616 phone number Click down if you have unsuccessfully reached Audi by calling +27 419 945 616 phone number 1 1 users reported that they have UNsuccessfully reached Audi by calling +27 419 945 616 phone number
    71%
    Confidence score
    South Africa
    +82 260 090 000
    +82 260 090 000
    Click up if you have successfully reached Audi by calling +82 260 090 000 phone number 1 1 users reported that they have successfully reached Audi by calling +82 260 090 000 phone number Click down if you have unsuccessfully reached Audi by calling +82 260 090 000 phone number 0 0 users reported that they have UNsuccessfully reached Audi by calling +82 260 090 000 phone number
    100%
    Confidence score
    South Korea
    +55 800 777 2834
    +55 800 777 2834
    Click up if you have successfully reached Audi by calling +55 800 777 2834 phone number 1 1 users reported that they have successfully reached Audi by calling +55 800 777 2834 phone number Click down if you have unsuccessfully reached Audi by calling +55 800 777 2834 phone number 0 0 users reported that they have UNsuccessfully reached Audi by calling +55 800 777 2834 phone number
    100%
    Confidence score
    Brazil
    +1 22091507325
    +1 22091507325
    Click up if you have successfully reached Audi by calling +1 22091507325 phone number 0 0 users reported that they have successfully reached Audi by calling +1 22091507325 phone number Click down if you have unsuccessfully reached Audi by calling +1 22091507325 phone number 0 0 users reported that they have UNsuccessfully reached Audi by calling +1 22091507325 phone number
    More phone numbers
  3. Audi emails
  4. Audi address
    Postfach 10 04 57, Ingolstadt, 85045, Germany
  5. Audi social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 14, 2024
Audi Category
Audi is ranked 12 among 1391 companies in the Car Dealers category
#10 CarMax CarMax #11 Chevrolet Chevrolet #12 Audi Audi #13 Chrysler Chrysler #14 BMW / Bayerische Motoren Werke BMW / Bayerische Motoren Werke
Audi Alternatives
Pinetree Car Superstore 1 review Ford Fury Woodmead 3 reviews Kanata Ford 16 reviews Bob Tomes Ford 3 reviews Bob Brady Auto Mall / Bob Brady Dodge 8 reviews