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Auto Outlets USA Customer Service Phone, Email, Contacts

Auto Outlets USA
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www.autooutletsusa.com
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3.5 4 Reviews 2 Complaints
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Auto Outlets USA reviews 4

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Auto Outlets USA I copped a slick 2016 ride from Auto Outlets USA, Inc

I copped a slick 2016 ride from Auto Outlets USA, Inc. back in November . My homie Rick B. told me that I'd get the owner's manual for the whip, but it's been a brick and I ain't got nothin'. Rick B. ain't respondin' neither. Straight up bogus move, Auto Outlets USA. #disappointed

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Auto Outlets USA Bout a 2016 *** frm Auto Outlets USA, Inc

Bout a 2016 *** frm Auto Outlets USA, Inc. Noticed tires waring down mid-winter, took to a mech, needed controls arms - dealer confirmed, paid 731$, front tires replaced. Took to mech, needs motor mounts, gas filter, cabin filter, plugs - 670$, warranty covers 360$. Salesman said no problems, but paid 1400$ for repairs that should've been covered. Paid 9995$ + ext. warranty, now valued at 8k. Need a car that won't suck my money.

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Auto Outlets USA complaints 2

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Auto Outlets USA I bought a car from Auto Outlets USA, Inc

I bought a car from Auto Outlets USA, Inc. Then, I brought it to them for some repair as somebody from outside diagnosed it with a head gasket problem. However, they treated it like nothing and repaired something else instead. After a couple of months, the same issue cropped back up. I returned and they attempted to find out the problem, but their findings were not correct. Finally, it was found that the first diagnosis made by the customer (me) was in fact, correct and required attention. But, as they didn't take care of it earlier, the warranty company isn't going to pay for the repair which occurred due to another component getting worsened.

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Auto Outlets USA I got a car from Auto Outlets USA, Inc

I got a car from Auto Outlets USA, Inc. less than a year ago and now I ain't got no wheels because of a bad gearbox. Thing is, I had a similar deal six years ago when I bought another car from them. That time, the gearbox conked out after just a week. This means I gotta cough up the cash for the repairs and keep paying for a car that's just sitting there while they sort it out, and they ain't even given me a loaner car. This ain't just a lemon car - I mean, it's happened twice now! And, it ain't just me - my dad and some other folks who bought cars from them have had the same trouble. This dealership claims they do a 119 point inspection, but I ain't seeing any evidence of that! And if you don't get the extended warranty, you're gonna have to pay outta yer own pocket or you'll have a car you can't use. My car's been in their garage for two weeks now and they still ain't started fixin' it.

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Is Auto Outlets USA legit?

Our conclusion: Auto Outlets USA stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Auto Outlets USA's reputation as a trustworthy leader in their field. Customers can rely on Auto Outlets USA's services, assured they're dealing with a highly reputable and fully legitimate company.

Auto Outlets USA earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Auto Outlets USA resolved 100% of 2 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.

The age of Auto Outlets USA's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Autooutletsusa.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Autooutletsusa.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Auto Outlets USA.

However ComplaintsBoard has detected that:

  • Autooutletsusa.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The autooutletsusa.com may offer a niche product or service that is only of interest to a smaller audience.
  • Auto Outlets USA protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

About Auto Outlets USA

Auto Outlets USA is an established car dealership that has been serving the Rochester area for over 15 years. With a reputation built on trust, honesty, and exceptional customer service, Auto Outlets USA has become a go-to dealer for many in the market for a pre-owned vehicle.

One of the standout features of Auto Outlets USA is their extensive inventory. They have a huge selection of cars and trucks in many different makes and models, so whether you're looking for a sleek and sporty coupe or a rugged pickup truck, you're sure to find something that meets your needs. Additionally, they offer a diverse range of vehicles at different price points, making it easy for customers to find something that fits their budget.

Another key aspect of their business is their commitment to quality. Each vehicle on their lot undergoes a rigorous inspection process to ensure that it is in top condition before it is sold. This includes a 120-point inspection, a comprehensive vehicle history report, and a thorough cleaning and detailing. When you purchase a vehicle from Auto Outlets USA, you can rest assured that it has been thoroughly vetted and is ready to hit the road.

Auto Outlets USA also offers a number of value-added services to their customers. They have an in-house financing team that can help you secure a loan and get behind the wheel of your dream car. Additionally, they offer warranties and maintenance programs to provide peace of mind and keep your vehicle running smoothly for years to come.

Overall, Auto Outlets USA is a reputable dealer with a proven track record of providing excellent vehicles and superior customer service. Whether you're in the market for a pre-owned car, truck, or SUV, they are definitely worth checking out.

Overview of Auto Outlets USA complaint handling

Auto Outlets USA reviews first appeared on Complaints Board on Jun 4, 2023. The latest review Yo, I copped a slick 2016 ride from Auto Outlets USA, Inc was posted on Jun 6, 2023. The latest complaint I bought a car from Auto Outlets USA, Inc was resolved on Jun 06, 2023. Auto Outlets USA has an average consumer rating of 5 stars from 4 reviews. Auto Outlets USA has resolved 2 complaints.
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  1. Auto Outlets USA contacts

  2. Auto Outlets USA phone numbers
    +1 (315) 660-0080
    +1 (315) 660-0080
    Click up if you have successfully reached Auto Outlets USA by calling +1 (315) 660-0080 phone number 0 0 users reported that they have successfully reached Auto Outlets USA by calling +1 (315) 660-0080 phone number Click down if you have unsuccessfully reached Auto Outlets USA by calling +1 (315) 660-0080 phone number 0 0 users reported that they have UNsuccessfully reached Auto Outlets USA by calling +1 (315) 660-0080 phone number
  3. Auto Outlets USA address
    5763 Duke Of Gloucester Way, Farmington, New York, 14425-9632, United States
  4. Auto Outlets USA social media
Auto Outlets USA Category
Auto Outlets USA is related to the Car Dealers category.

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