BackyardPoolSuperstore’s earns a 1.0-star rating from 2 reviews, showing that the majority of pool owners are dissatisfied with their purchases.
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Poor service quality
Ordered a filter from www.backyardpoolsuperstore.com and received the wrong one. Then I contacted BackyardPoolSuperstore customer service and asked for a replacement. They said they'll send one right away. So I paid for the return shipping and sent the incorrect one back.
One week passed and I decided to contact them again to ask where the replacement filter was and when will it arrive. Their rep said that I need to be more patient and said that filter will be here any time soon. Gave them another weeks and still nothing. When I contacted BackyardPoolSuperstore again, they said the same thing.
Seller stole money and vanished somewhere
We have a child, and she started to walk recently. And we had the pool, which needed to be covered, because our infant was too active and could fall into this pool. We placed the order and paid for it, but the seller provided fault size of cover. We waited several weeks, and finally they told us that it was out of stock. They told us to wait and vanished with our money. I don’t know how to find them. Please leave comments and share your views about this website. Thanks.
Is BackyardPoolSuperstore Legit?
BackyardPoolSuperstore earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for BackyardPoolSuperstore. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Backyardpoolsuperstore.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Backyardpoolsuperstore.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
BackyardPoolSuperstore as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several mixed reviews for BackyardPoolSuperstore have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
Backyardpoolsuperstore.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- The website belonging to BackyardPoolSuperstore has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
BackyardPoolSuperstore Reviews 0
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Overview of BackyardPoolSuperstore complaint handling
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BackyardPoolSuperstore Contacts
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BackyardPoolSuperstore phone numbers+1 (800) 926-5770+1 (800) 926-5770Click up if you have successfully reached BackyardPoolSuperstore by calling +1 (800) 926-5770 phone number 0 0 users reported that they have successfully reached BackyardPoolSuperstore by calling +1 (800) 926-5770 phone number Click down if you have unsuccessfully reached BackyardPoolSuperstore by calling +1 (800) 926-5770 phone number 0 0 users reported that they have UNsuccessfully reached BackyardPoolSuperstore by calling +1 (800) 926-5770 phone number
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BackyardPoolSuperstore emailshelp@backyardpoolsuperstore.com95%Confidence score: 95%support
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BackyardPoolSuperstore address1216 SW 6th Ave., Ocala, Florida, 34471, United States
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BackyardPoolSuperstore social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024 - View all BackyardPoolSuperstore contacts
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